# Page 6 | Acefone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Acefone the right VoIP solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/264770/Acefone/reviews

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Acefone

4.6 (135)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 1st, 2026

# Page 6 - Reviews of Acefone

## Showing most helpful reviews

Showing 126-135 of 135 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DP

Daniel P.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "Happy with their service so far!"

May 17, 2021

5.0

I would definitely recommend them!

Pros

Customer service, call quality, 24/7 support.

Cons

No bad experiences so far.

Review Source

Response from Acefone

May 28, 2021

Thank you Daniel for choosing Acefone and sharing your valuable feedback with us. We're pleased to know that your experience with Acefone has been great. We believe in providing customer satisfaction and consistent improvement. We will always be there to provide you with effective solutions. Feel free to reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone

cG

chris G.  
Director  
Telecommunications  
Used the software for: Less than 6 months

### "Review"

April 6, 2022

5.0

Pros

Simple to use, straight forward and fast setup

Cons

Nothing so far, only just started to use.

Review Source

Response from Acefone

November 25, 2022

Hello Mr Chris, Thank you for your valuable feedback. We make sure that all our customers have a pleasant experience. Yet, If you still have any queries or additional help, mail us at contact@acefone.com or call at 0800-084-3663. ~Team Acefone

CSPD

Chaudhury Sourya Prakash D.  
Manager  
Information Services  
Used the software for: Less than 6 months

### "Excellent Service"

May 8, 2021

5.0

Excellent On boarding

Pros

On boarding was smooth and the executive was friendly

Cons

On boarding is very smooth no cons to highlight

Review Source

Response from Acefone

May 28, 2021

Thank you Sourya for choosing Acefone and sharing your valuable feedback with us. We really appreciate it! We take pride in our onboarding process and are happy to hear that your experience was pleasant. If there's anything else you'd like to share, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone

iC

ian C.  
Director  
Automotive  
Used the software for: 6-12 months

### "Easy IP change over"

June 11, 2021

5.0

Really good .. Please be able to speak to someone

Pros

Easy to navigate and see what's going on

Cons

None really after using it. Except the changing of answering phone message

Review Source

Response from Acefone

July 1, 2021

Hi Ian, thank you for choosing Acefone and sharing your valuable feedback with us. We are pleased to know that you liked our easy to use services. Our team consistently works to make all our services user-friendly, so you can start improving your business processes instantly! At Acefone, we also believe in the constant refinement of our services. Thus, we act on all feedback received. We would like to assure you that our team will look at the phone message problem you are facing and resolve it at the earliest. In the meantime, if you have any further concerns or queries about our services, you can always drop us an email at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone

GL

Gemma L.  
Proprietor  
Accounting  
Used the software for: Less than 6 months

### "Excellent service so far"

March 17, 2021

5.0

Very easy and helpful

Pros

I haven't used the software yet but the onboarding process has been great, Acefone couldn't do enough to help. Really informative and patient.

Cons

From what I've seen the software looks like it covers all bases.

Review Source

Response from Acefone

April 23, 2021

Thank you for choosing Acefone and sharing your valuable feedback with us. We take pride in our onboarding process, and we are glad you found it helpful. We're sure you are going to find our software as enriching as you found our onboarding process. We'd love to hear more about your experience in the future. If there's anything else you'd like to share, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone

LG

Lucy G.  
Finance & Admin  
Wholesale  
Used the software for: Less than 6 months

### "Quick, Easy and Cheap"

March 8, 2022

5.0

Pros

Setting up was easy, it's very inexpensive and the portal is easy to use. \[SENSITIVE CONTENT\] was very helpful during onboarding.

Cons

The portal is a little clunky and sometimes features are not in the most obvious place

Review Source

Response from Acefone

November 25, 2022

Hello Ms Lucy, Thank you for adding value to our credibility. We are happy to learn that your experience with Acefone has been well so far. However we've noted your concern & will ensure that it gets resolved in coming future. If anything else other than this shows up, reach out to us at contact@acefone.com or call us at 0800-084-3663. ~Team Acefone

JC

Julia C.  
Tech Recruiter  
Information Technology and Services  
Used the software for: Less than 6 months

### "Review"

August 5, 2022

5.0

Pros

Easy to use and very understandable dashboard.

Cons

None at this moment. Everything seems good.

Review Source

Response from Acefone

September 12, 2022

Hi Julia, Thank you for choosing Acefone and sharing your valuable feedback with us. We are pleased that you found our solution and dashboard easy to use. We welcome your feedback on our support team. Feel free to connect with us anytime at contact@acefone.com or call us at 0800-084-3663. - Team Acefone

pJ

patrick J.  
director  
Wireless  
Used the software for: I used a free trial

### "Great Service"

February 5, 2021

5.0

Professional and precise

Pros

\[SENSITIVE CONTENT HIDDEN\] was very helpful and professional. Great experience!!!!

Cons

No cons very easy to use and understandable

Review Source

Response from Acefone

April 23, 2021

Thank you for choosing Acefone and sharing your valuable feedback with us. We're glad to hear about your onboarding process. We are sure you will enjoy our features too. If there's anything else you'd like to share, reach out to us at contact@acefone.com or at 0800-084-3663. ~Team Acefone

mM

mohamed M.  
Director  
Computer & Network Security  
Used the software for: Less than 6 months

### "good onboarding "

March 15, 2022

5.0

Pros

Clear Call quality. Very happy with the services and support with Onboarding team

Review Source

Response from Acefone

June 6, 2022

Hi Mohamed, Thank you for your positive review. We are glad that you liked our true HD call quality and the onboarding structure. If you face any difficulties or have any queries about our solutions, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663. ~Team Acefone

LB

Luis B.  
Boss  
Marketing and Advertising  
Used the software for: Less than 6 months

### "TCG Review"

April 22, 2022

5.0

Good

Pros

The amazing versatility of the system and good customer service

Cons

Can not say yet, I will follow up with this in a close future

Review Source

Response from Acefone

November 25, 2022

Thank you Mr Luis, We welcome your positive feedback on our support and services. We pride ourselves in providing solutions that are user-friendly with dedicated support and are glad you found them to your liking. We hope that you have a great experience using our solutions. Please do connect with us in case you have any questions or concerns. You can write to us at contact@acefone.com or call us anytime at 0800-084-3663. ~Team Acefone

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