# ReviewThread Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ReviewThread Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/264810/ReviewThread --- # ReviewThread Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReviewThread ## What is ReviewThread? Getting reviews is hard. You want to leave a review, but you don’t want to be the one to ask for it. You know the drill: you use a business, have a great experience, and then you leave without leaving a review. ReviewThread does the asking for you. We send personalized emails and texts to your customers requesting them to leave reviews for your business on the sites that matter to you. After you get the review, ReviewThread helps you respond quickly and share positive reviews on social media. ## What is ReviewThread used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewThread?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://reviewthread.com/&name=ReviewThread) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewThread 5.0 (6) VS. [5.0 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.9 (152) Value For Money 5.0 (6) Value For Money 4.8 (145) Customer Service 5.0 (6) Customer Service 5.0 (144) ## ReviewThread alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/264810/ReviewThread/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Negative Feedback Management 5.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Response Management 5.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Notification 5.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Notifies a business when a review is left Review Request 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Dashboard 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics ReviewThread 30 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Reminders sent via email Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback Ratings/Reviews Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allows businesses to share their videos on social media. Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic $99.00 Flat Rate,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PS Phil S. CEO Construction ### "Review management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2022 Pros Replying to reviews in google when a review is left. Cons Not enough automatic reviews from customers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 4, 2022 Thank you for your review of ReviewThread Phil, we're glad to have you as a customer! We appreciate your feedback. Colin is sending you some information to help you get more reviews with your automated email/SMS campaigns. Your satisfaction is our top priority! JG Joe G. Owner Food & Beverages ### "Amazing Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2022 Absolutely love ReviewThread and would recommend this amazing product to ANY BUSINESS OWNER! Pros So easy to use! Our clients love reviewing our products which in turn help facilitate everything else. Cons I love absolutely everything about ReviewThread. Reasons for choosing ReviewThread The amazing people that work at ReviewThread is the reason we chose them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2022 Thank you for choosing ReviewThread, Joe! We're thrilled to hear that you find our tool easy to use that it's helping you get reviews from your clients. The team here works hard every day to make sure we're providing the best possible experience for business owners like you. Thanks for recommending us to other business owners! We hope to continue serving you well into the future. AG Adriana G. Owner Hospitality ### "Love ReviewThread! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2022 We have been receiving more reviews through this service. Pros I really like how easy it is to use and customer service is great and always on top of it! Cons Their is currently nothing I dislike about the service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2022 Thank you, Adriana, for your kind words about ReviewThread! We're so glad you find ReviewThread easy to use and our customer service helpful. We love getting feedback from our customers and are happy to know that we're helping you get more reviews. Thank you for choosing us as your review management solution! Joshua M. President Law Practice ### "Simply the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2022 The support is amazing. I've really never used a tech product with such excellent customer service. Real life humans answer every question I have. Pros Dead simple. Easy to deploy. Effective. Inexpensive. Cons I have no complaints about the software. It just works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2022 Josh, thank you for taking the time to write a review! We're so glad to hear that you're happy with ReviewThread and our customer service. We strive to provide the best possible experience for our customers and we're glad that we've been able to do that for you. Thank you for your business! RT Reed T. Owner Construction ### "Awesome review management software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2022 Pros Great product and great costumer service! Cons Can't think of any Cons. In the rare event where I had a glitch or a question or an issue I got it resolved within a day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2022 Thank you for your kind words, Reed! We're glad you're enjoying our review management software and appreciate your positive feedback. Our team works hard to provide the best possible experience and it's great to see that reflected in your review. Thanks for choosing ReviewThread! JG Julie G. CHIROPRACTOR Health, Wellness and Fitness ### "Great Website and Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2022 This website gives me the opportunity to request reviews and share patient experience that I probably wouldn't have otherwise. Pros I like how easy it is for me and my office to use this software. Cons I would like to be able to send a request to someone who hasn't yet filled one out even though it was requested previously without action. I understand why it doesn't allow but I was handed a business card where we have a QR code, this helps to hand to people to fill it out easily. Reasons for choosing ReviewThread I like a more personal experience where I can contact a person if I have a question as opposed to a large corporate company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Thank you for your kind words, Julie! We're happy to have you as a customer and appreciate the opportunity to help you collect and share reviews. Also, we can help you send review requests to patients who don't take action on your initial request campaign. Colin will reach out to get that set up for you. Thank you for the feedback! If there's anything we can do to make your experience with ReviewThread even better, please don't hesitate to reach out. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)