---
title: "Zmanda Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Zmanda Software - reviews, pricing plans, popular comparisons to other Backup products and more."
source_url: "https://www.capterra.com/p/264827/Amanda-Enterprise/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Zmanda Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Zmanda

## What is Zmanda?

Zmanda is an enterprise-class backup, recovery, and data resiliency solution designed for businesses seeking robust protection without complexity. Available as both a SaaS offering and a self-hosted solution, Zmanda delivers comprehensive data protection while reducing total cost of ownership by up to 50% compared to other enterprise solutions. You also get 24\*7 support with a 2x higher NPS than the industry average. Since 2005, Zmanda has been trusted by enterprises, governments, and educational institutions worldwide. Zmanda supports advanced features such as, ransomware protection, air gapped backup, client-side deduplication, forever incremental backups, and immutable backups.

## What is Zmanda used for?

[Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)[Disaster Recovery](https://www.capterra.com/disaster-recovery-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zmanda

4.6 (10)

VS.

[4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.5 (1,201)

Value For Money

5.0 (10)

Value For Money

4.7 (1,039)

Customer Service

4.9 (9)

Customer Service

4.5 (726)

## Zmanda alternatives

[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (77)](https://www.capterra.com/p/154905/Veeam-Availability-Suite/reviews/)

Starting price

$428.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/)

[4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/)

[Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)

[4.7 (192)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)

[View all alternatives](https://www.capterra.com/p/264827/Amanda-Enterprise/alternatives/)

## FAQs about Zmanda

Overview

### Which roles and teams benefit most from Zmanda?

Zmanda is most used by IT systems managers, system administrators, systems programmers, and database specialists who manage backup schedules, recovery processes, and data protection across servers. Technical leaders, including CTOs, directors, founders, and CEOs, use it to oversee continuity planning, reduce data-loss risk, and support operational resilience.

Answer based on 10 reviews

Overview

### What company size and industries is Zmanda built for?

Zmanda is built primarily for small businesses, which account for 70% of reviewers, and Government Administration, its top industry at 20%. It also serves enterprises (20%) and midsize businesses (10%), with use in Computer & Network Security and Computer Hardware (10% each). Its most common use case is backup, reported by 41% of reviewers.

Answer based on 10 reviews

Features and Usability

### What are the key features of Zmanda?

Zmanda offers automatic backup, backup scheduling, continuous backup, incremental backup, and differential backup for data protection. It includes backup and recovery, bare-metal restore, disaster recovery, cloud backup, VM backup, encryption, deduplication, archiving & retention, audit management, access controls, role-based permissions, and reporting & statistics.

Getting Started and Support

### What training and onboarding options does Zmanda offer?

Zmanda provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos offer self-paced reference material for setup steps and product usage.

Getting Started and Support

### What customer support options does Zmanda offer?

Zmanda provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the listed channels are the only confirmed details about its support experience.

## Features

AI summary

Based on 2,612 Backup reviews

Capterra data shows that buyers of backup software rank the following features as their top priorities:

-   **Backup and Recovery** (**74%** of reviewers rated this feature as critical)
-   **Secure Data Storage** (**65%**)
-   **Disaster Recovery** (**65%**)

Zmanda supports all three of the features reviewers rate most important: **Backup and Recovery**, **Secure Data Storage**, and **Disaster Recovery**. Together, these capabilities help businesses protect critical data, restore systems quickly after data loss or outages, and maintain continuity during unexpected disruptions, allowing teams to reduce risk and keep operations running.

Cloud Backup

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Backup Scheduling

4.9 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Encryption

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Convert data into a code for security

Incremental Backup

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Copy only the new data that has been changed or created since the previous backup

Backup Log

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Data Storage Management

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage and store data in a database

Zmanda 48 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Backup: Data is backed up automatically to prevent data loss
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Backup Log: Records the events that occur during a backup process
- Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs
- Bare-Metal Restore: Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery
- Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data
- Compression: Reduction in the number of bits needed to represent data
- Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data
- Data Loss Prevention: Safeguard confidential data and meet compliance regulations
- Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system
- Data Replication: Process of copying and storing data in more than one site or node
- Data Storage Management: Manage and store data in a database
- Deduplication: Data compression technique for eliminating duplicate copies of repeating data
- Differential Backup: Cumulative backup of all changes made since the last full backup
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Document Storage: Store and organize documents in a centralized system
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Encryption: Convert data into a code for security
- Incremental Backup: Copy only the new data that has been changed or created since the previous backup
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-OS: Support multiple operating system
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Policy Management: Create, manage, and track policies and procedures within an organization
- Ransomware Protection: Protects systems from ransomware attacks and mitigates attack risks
- Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Interface: A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems
- Version Control: Track revisions and updates made to files and navigate between different versions
- VM Backup: Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

---

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Features

4.7 (10)

4.7

Based on 10 reviews

## Pricing

Value for money

5.0 (10)

Free Trial

Business

$5.99 per device protected

It includes:

-   Linux Backup
-   Windows Backup
-   Database Backup
-   Full and Incremental Backups
-   NAS/Files Share Backups
-   Zmanda Cloud Storage
-   Ransomware Protection
-   Standard Support
-   Virtual Machine Backup
-   Microsoft 365 Backup
-   Forever Incremental Backups
-   Disaster Recovery
-   Vaulting
-   Disk Image
-   VMware Backup
-   Hyper V Backup
-   Mac Backup
-   MariaDB Backup
-   CIFS Backup
-   MS Exchange Backup
-   MS SharePoint Backup
-   MySQL Backup
-   MS SQL Backup
-   Immutable backup

Business Plus

$6.99 per device protected

It includes:

-   MS SharePoint Backup
-   Microsoft 365 Backup
-   Forever Incremental Backups
-   Disaster Recovery
-   Vaulting
-   Client-Side Data Deduplication
-   Linux Backup
-   Database Backup
-   Windows Backup
-   Virtual Machine Backup
-   NAS/Files Share Backups
-   Zmanda Cloud Storage
-   Ransomware Protection
-   SSO
-   Mac Backup
-   MySQL Backup
-   VMware Backup
-   Hyper V Backup
-   MariaDB Backup
-   MS Exchange Backup
-   24\*7 Premium Support
-   MS SQL Backup
-   Immutable backup

Enterprise

Custom

It includes:

-   Professional Services
-   Dedicated Account Manager
-   VMware Backup
-   Hyper V Backup
-   Mac Backup
-   MariaDB Backup
-   CIFS Backup
-   MS Exchange Backup
-   MS SharePoint Backup
-   MySQL Backup
-   MS SQL Backup
-   Immutable backup
-   Technical Support
-   Self-Hosted Server
-   Self-Hosted DR Server
-   Webhooks
-   Advanced Deployment Options
-   Custom Automation Script
-   SIEM Integration
-   SSO
-   24\*7 Premium Support
-   Client-Side Data Deduplication
-   Disk Image
-   Vaulting
-   Disaster Recovery
-   Forever Incremental Backups
-   Microsoft 365 Backup
-   Virtual Machine Backup
-   Standard Support
-   Zmanda Cloud Storage
-   NAS/Files Share Backups
-   Full and Incremental Backups
-   Database Backup
-   Linux Backup
-   Ransomware Protection
-   Windows Backup

Value for money

5.0 (10)

5.0

Based on 10 reviews

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## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.5

Based on 10 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(6)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

System Administrator

Used the software for: 3-5 years

### "Zmanda , look nowhere else for your backup solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2025

Overall, very satisfied. Whenever i have run into any issue the Zmanda support staff was always timely and competent is assisting.

Pros

I have been using Zmanda for many years. Does a great job of performing backups. The ease of use and comfort knowing that the backup and restore capability is there is comforting.

Cons

There are a alot of little hooks that you will come across. It will help you better understand the product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: 3-5 years

### "Quality Support response from \[sensitive content hidden\]"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2024

Have been using it for several years, on Solaris.

Pros

Support from \[sensitive content hidden\], is always great. No issues, gets to the bottom of my fault quickly.

Cons

My support came about because I wanted to upgrade to AE 3.3.9 to 3.6. It was available on your site to download for Solaris, but it failed to work. I was informed that 3.6 is now NOT supported on Solaris.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Matthew G.

IT Systems Manager

Used the software for: Less than 1 year

### "7 Months using Zmanda"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 16, 2025

So far it has felt like I bought into a product that was not fully developed at first but is getting better every few months. It has met our organizational backup needs at a great price point.

Pros

Zmanda Pro Backup is extremely cost effective especially considering the customization options provided. So far, the backup has worked well and consistently done what it is supposed to without the need for daily inputs from IT.

Cons

Download sizes on backup runs. Poor product design to have so much data downloaded for even a minimal backup size. Also, the online interface can be buggy and tends to randomly quit from time to time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Systems Programmer

Used the software for: 1-3 years

### "Great team!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 11, 2024

We have been using Zmanda Enterprise for backups. We are still in the process of figuring out how to customize the setup for our (very) specific needs. Along the way the team has been great to work with and has spent time helping with any bugs, explaining errors, and adding necessary features so we can continue to transition from our old backup software to Zmanda Enterprise. Their effort has helped to keep our backups rolling!

Pros

The team and customer support has been great. They have been available to help every step of the way.

Cons

Because we are likely not the "normal" customer, there were some features that were not available in the original release. BUT, we have been working to tailor this product to our needs and the team has been a huge help to incorporate our needs into future releases and to help us with (sometimes difficult and advanced) customizations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "Good software, impeccable support experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 14, 2024

Pros

The support is superb. The software is easy to use and \*just works\* while being super flexible. This allows us to use it for all our different setups.

Cons

We encountered a small bug in the reporting but it was taken care of immediately. As mentioned: The support is great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Founder

Used the software for: 1-3 years

### "Extremely Versatile Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2025

Pros

Zmanda is extremely versatile, but also simple to use. Beyond normal backups, there was an instance when I needed to spin up a staging server. Instead of spending hours reconfiguring a server from scratch and trying to match it to my production environment, I used Zmanda's Linux Disk Image backup feature to create an exact copy. (This doubled as a DR drill... so it was great to see how easy it was to use) The coolest thing for me was that my prod server is a cloud instance, but I restored the image directly to a locally hosted Hyper-V environment. There are also options to restore directly to VMware and to physical hardware.

Cons

I said it was simple before, but there is a little bit of a learning curve before I felt that way. Zmanda uses some concepts like "backup users" that aren't present in other backup software that took some time to get used to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

programmer

Used the software for: 1-3 years

### "best Backup solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2025

superb, i love this product

Pros

GUI is the best, easy to monitor, very friendly user, best solution for backup system, with great stability

Cons

none, all i am satidfied with, no further complain, i dont know what i dont like with this product..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Database Advisory

Used the software for: Less than 1 year

### "Senior Database Advisor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2025

\- Easy to deploy (Containerized) and rollout to clients. - Support for Physical/logical backups - Custom Certs and On-Prem hosting support

Pros

\- De-Duplication, encryption and compression are important features we liked. - Easy to upgrade Server versions.

Cons

\- Support for the Xtracbackup minor versions. - Support for the Other Database types (like Postgres)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Product Specialist

Used the software for: I used a free trial

### "Empowering Backup Solutions with Zmanda"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2025

Highly customizable. Works better on Linux than Windows. Doesn’t miss a backup if you forget to insert the target media.

Pros

It allowed us to compress the backup data to reduce the storage space required for backup.

Cons

It only supports MySQL database, for others we have to look for another Backup Manager.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CTO

Used the software for: Less than 1 year

### "Get off with a better sleep knowing Amanda Pro is doing a steady reliable job!"

5.0

August 26, 2024

The Zmanda Team went the stony path showing me with great patience how to setup and use Zmanda Pro. The migration was done quickly, no sweat. I would not wanna miss this important service in our IT environment!

Pros

The performance it does backup/recovers is amazing. Also the deduplication/compress algorithm is amazing. I save about 80% of space which allows me to increase the retention time big time!

Cons

It's hard to find the restore area. Normally you would look for this area in moments of stress and pain, having the breath of grim looking blokes behind you who are waiting for their files to be restored ....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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