# BIK Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BIK Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more.

Source: https://www.capterra.com/p/264836/Bikayi

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# 

 BIK Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 12, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

BIK

## What is BIK?

BIK.ai - A Powerful marketing tool aims to revolutionise the way eCommerce brands target, re-engage, and manage their customers on WhatsApp, helping them drive higher conversions and increase revenue by 45% through its AI-powered intelligent platform. Changing trends in customer shopping behaviour and technological advancements, there is a major shift towards conversational commerce. Brands are now using messaging channels to sell directly to customers. Our partnership with WhatsApp.

## What is BIK used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for BIK?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bik.ai&name=BIK)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BIK

0.0

VS.

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (818)

Value For Money

0.0 (0)

Value For Money

4.0 (771)

Customer Service

0.0 (0)

Customer Service

4.3 (745)

## BIK alternatives

Highest Rated

[HumanBot](https://www.capterra.com/p/10010954/HumanBot/)

[4.8 (818)](https://www.capterra.com/p/10010954/HumanBot/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10010954/HumanBot/)

[Clepher](https://www.capterra.com/p/276090/Clever-Messenger/)

[4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/276090/Clever-Messenger/)

[charles](https://www.capterra.com/p/229087/Charles/)

[4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/)

Starting price

$349.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/229087/Charles/)

[Drift](https://www.capterra.com/p/227417/Drift/)

[4.5 (199)](https://www.capterra.com/p/227417/Drift/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/227417/Drift/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Appointment Scheduling

Schedule appointments via a calendar

Audience Targeting

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

BIK 40 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Predefined actions automatically performed on the occurance of specific events

Group messaging lets multiple people carry on a group conversation

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Send personal messages to clients or attendees

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Analyze and gain insights into data in real-time

Send and receive messages in real-time via an online communication channel

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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