# ReviewIQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ReviewIQ Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/264843/ReviewIQ

---

# 

 ReviewIQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ReviewIQ

## What is ReviewIQ?

ReviewIQ is a comprehensive management platform for online review generation. Using our Direct Link technology, individual employees, as well as entire businesses, are able to instantly collect patient reviews via text or email and boost their online rating. Positive experiences are utilized to propel online presence through review generation, across sites such as Google and Facebook.

## What is ReviewIQ used for?

[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$89

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ReviewIQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://expertreputation.com/&name=ReviewIQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ReviewIQ

4.7 (10)

VS.

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$89

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.6 (1,416)

Value For Money

4.3 (7)

Value For Money

4.4 (1,220)

Customer Service

4.2 (9)

Customer Service

4.6 (1,369)

## ReviewIQ alternatives

[4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/264843/ReviewIQ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Negative Feedback Management

4.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Review Monitoring

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Review Notification

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Notifies a business when a review is left

Dashboard

5.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Real-Time Notifications

4.7 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Response Management

3.8 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

ReviewIQ 19 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Reminders sent via email

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Identify, track, and respond to negative feedback

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Ratings/Reviews

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Send messages via SMS

Set up connections to third-party platforms to improve business processes

An extended application or connector that enables users to perform additional services with their current set of tools

Features

4.6 (10)

4.6

Based on 10 reviews

## Pricing

Value for money

4.3 (7)

Basic

$89.00

Flat Rate,Per Month

Value for money

4.3 (7)

4.3

Based on 7 reviews

## Integrations

[

athenaOne](https://www.capterra.com/p/98735/athenaOne/)[

eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[

Dentrix](https://www.capterra.com/p/2329/Dentrix/)[

Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[

ABELDent](https://www.capterra.com/p/60250/ABELDent/)[

Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/)[

SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/)[

OrthoTrac a Sensei product](https://www.capterra.com/p/231655/OrthoTrac/)

## Support, customer service and training options

Customer Service

4.2 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (9)

4.2

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 10 reviews

Filter by rating

5(8)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JW

janet w.

manager

Medical Practice

### "Review IQ"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 6, 2022

Has helped improve ratings

Pros

Getting email notifications regarding all reviews posted online

Cons

nothing that comes to mind at the moment

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GF

Gregory F.

physician

Health, Wellness and Fitness

### "Excellent review monitoring service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2022

Pros

Very easy to use and address reviews. The reviews are available immediately for quick response.

Cons

I can honestly think of no cons at the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Ahmad E.

Administrator

Hospital & Health Care

### "Healthcare"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2022

Pros

Gets you good weekly reports to see how the facility is trending in reviews.

Cons

Inability to remove reviews from portals

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Howard S.

Medical Director

Hospital & Health Care

### "Excellent product for the money "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 1, 2022

Pros

Easy to use ; helpful to our practice. Good feedback

Cons

No downside with the use of this product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jeff S.

Operations Officer

Hospital & Health Care

### "ReviewIQ monitoring "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 29, 2022

This software allows us to see a complete picture of the reviews being received

Pros

Easy monitoring of review activity with automatic recommendations

Cons

Not always successful in having negative reviews removed, regardless of the reason.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Brianna S.

Health information manager

Hospital & Health Care

### "Excellent software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 29, 2022

Pros

Online reputation is extremely important to our business. We receive many of our patients through online reviews. Being able to manage and see these reviews in real time helps us manage and respond in a timely manner. The software is easy to use and requires little work on our end. Highly recommend.

Cons

Integration with our practice management system, Nextech would be great so we dint have to manually upload a contact list

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kay B.

Dr. Assistant

Medical Practice

### "ReviewIQ"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

August 29, 2022

Pros

Integration/implementation was easy. The monitoring is great as well.

Cons

The lack of ability to correct or respond to issues or even ability to delete negative comments that do not pertain to our practice or doctor is frustrating The response on portal seems very auto-generated

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Karen S.

Dentist

Medical Practice

### "DDS/ owner "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2022

Have been using them since2016 who it was review concierge.

Pros

I love getting an email from you when a patient writes a review.

Cons

Nothing, I do not have complex needs in my practice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EG

Erin G.

Media buyer

Marketing and Advertising

### "Great for medical, not great for other industries "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 23, 2022

Pros

I like the low cost and the ease of use.

Cons

I dislike that they took of the review gatekeeping.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RE

Randee E.

RCM

Hospital & Health Care

### "ReviewIQ"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2022

I have a great time using ReviewIQ.

Pros

It's functionality is spot on. The billing process is seamless.

Cons

Report features are lacking but it is improving!

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/264843/ReviewIQ/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)