--- title: "ReviewIQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReviewIQ Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/264843/ReviewIQ/" page_type: "product" language: "en" --- # ReviewIQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReviewIQ ## What is ReviewIQ? ReviewIQ is a comprehensive management platform for online review generation. Using our Direct Link technology, individual employees, as well as entire businesses, are able to instantly collect patient reviews via text or email and boost their online rating. Positive experiences are utilized to propel online presence through review generation, across sites such as Google and Facebook. ## What is ReviewIQ used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $89 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewIQ?[Manage this product listing](https://www.g2.com/products/reviewiq/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewIQ 4.7 (10) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $89 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (10) Ease Of Use 4.7 (59) Value For Money 4.3 (7) Value For Money 4.5 (53) Customer Service 4.2 (9) Customer Service 4.6 (53) ## ReviewIQ alternatives [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [View all alternatives](https://www.capterra.com/p/264843/ReviewIQ/alternatives/) ## FAQs about ReviewIQ Overview ### Which roles and teams benefit most from ReviewIQ? ReviewIQ is most used by healthcare administrators, clinical leaders, and practice operations teams that manage patient feedback and online reputation. Dentists, physicians, and medical directors use it to monitor reviews and improve patient experience, while managers, RCM staff, and media buyers support response workflows, visibility, and reputation-driven growth. Answer based on 10 reviews Overview ### What company size and industries is ReviewIQ built for? ReviewIQ is built for small businesses, with 100% of reviewers from that segment, especially healthcare organizations where Hospital & Health Care accounts for 50% and Medical Practice 30%. It also serves home service contractors, automotive professionals, and alternative healthcare providers, primarily for review management. Answer based on 10 reviews Features and Usability ### What are the key features of ReviewIQ? ReviewIQ offers review monitoring, alerts and notifications, and response management for tracking and handling ratings and reviews. It also includes real-time analytics, reporting and statistics, and performance metrics for measuring feedback trends, plus customizable branding, widgets, data import/export, SMS messaging, email reminders, and third-party integrations. Integrations ### Which third-party tools and platforms does ReviewIQ integrate with? ReviewIQ integrates with dental and medical practice systems including ABELDent, Dentrix, Dentrix Enterprise, Dolphin Management, Eaglesoft, OMSVision, OrthoTrac, SoftDent, WinOMS, athenaOne, eClinicalWorks, and nAbleMD. Getting Started and Support ### What customer support options does ReviewIQ offer? ReviewIQ provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help in one place. No reviewer feedback about support quality is available, so no reliable claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,212 Reputation Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) ReviewIQ supports **Review Monitoring**, so teams can track incoming reviews and stay aware of customer sentiment across channels. However, it does not include **Review Request** or **Feedback Management**. Instead, it offers **Negative Feedback Management** (**53%**), which gives businesses a way to identify and respond to unhappy customers before issues spread further, helping teams protect brand reputation and improve the customer experience. Review Monitoring 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 4.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Review Notification 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Notifies a business when a review is left Dashboard 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Real-Time Notifications 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Response Management 3.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents ReviewIQ 19 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.3 (7) Basic $89.00 Flat Rate,Per Month Value for money 4.3 (7) 4.3 Based on 7 reviews ## Integrations [ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[ ABELDent](https://www.capterra.com/p/60250/ABELDent/)[ Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/)[ SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/)[ OrthoTrac a Sensei product](https://www.capterra.com/p/231655/OrthoTrac/) ## Support, customer service and training options Customer Service 4.2 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (9) 4.2 Based on 9 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(8) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JW janet W. manager Medical Practice ### "Review IQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2022 Has helped improve ratings Pros Getting email notifications regarding all reviews posted online Cons nothing that comes to mind at the moment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GF Gregory F. physician Health, Wellness and Fitness ### "Excellent review monitoring service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2022 Pros Very easy to use and address reviews. The reviews are available immediately for quick response. Cons I can honestly think of no cons at the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Ahmad E. Administrator Hospital & Health Care ### "Healthcare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2022 Pros Gets you good weekly reports to see how the facility is trending in reviews. Cons Inability to remove reviews from portals Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Howard S. Medical Director Hospital & Health Care ### "Excellent product for the money " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 1, 2022 Pros Easy to use ; helpful to our practice. Good feedback Cons No downside with the use of this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jeff S. Operations Officer Hospital & Health Care ### "ReviewIQ monitoring " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 29, 2022 This software allows us to see a complete picture of the reviews being received Pros Easy monitoring of review activity with automatic recommendations Cons Not always successful in having negative reviews removed, regardless of the reason. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Brianna S. Health information manager Hospital & Health Care ### "Excellent software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 29, 2022 Pros Online reputation is extremely important to our business. We receive many of our patients through online reviews. Being able to manage and see these reviews in real time helps us manage and respond in a timely manner. The software is easy to use and requires little work on our end. Highly recommend. Cons Integration with our practice management system, Nextech would be great so we dint have to manually upload a contact list Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kay B. Dr. Assistant Medical Practice ### "ReviewIQ" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 29, 2022 Pros Integration/implementation was easy. The monitoring is great as well. Cons The lack of ability to correct or respond to issues or even ability to delete negative comments that do not pertain to our practice or doctor is frustrating The response on portal seems very auto-generated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Karen S. Dentist Medical Practice ### "DDS/ owner " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2022 Have been using them since2016 who it was review concierge. Pros I love getting an email from you when a patient writes a review. Cons Nothing, I do not have complex needs in my practice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Erin G. Media buyer Marketing and Advertising ### "Great for medical, not great for other industries " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 23, 2022 Pros I like the low cost and the ease of use. Cons I dislike that they took of the review gatekeeping. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RE Randee E. RCM Hospital & Health Care ### "ReviewIQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2022 I have a great time using ReviewIQ. Pros It's functionality is spot on. The billing process is seamless. Cons Report features are lacking but it is improving! Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/264843/ReviewIQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.