# ReviewIQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ReviewIQ the right Review Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/264843/ReviewIQ/reviews

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ReviewIQ

4.7 (10)

[View alternatives](https://www.capterra.com/p/264843/ReviewIQ/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ReviewIQ

Ease of use

4.6

Customer Service

4.2

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Brianna S.  
Health information manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent software"

August 29, 2022

5.0

Pros

Online reputation is extremely important to our business. We receive many of our patients through online reviews. Being able to manage and see these reviews in real time helps us manage and respond in a timely manner. The software is easy to use and requires little work on our end. Highly recommend.

Cons

Integration with our practice management system, Nextech would be great so we dint have to manually upload a contact list

Review Source

RE

Randee E.  
RCM  
Hospital & Health Care  
Used the software for: 6-12 months

### "ReviewIQ"

August 23, 2022

5.0

I have a great time using ReviewIQ.

Pros

It's functionality is spot on. The billing process is seamless.

Cons

Report features are lacking but it is improving!

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Review Source

KB

Kay B.  
Dr. Assistant  
Medical Practice  
Used the software for: 2+ years

### "ReviewIQ"

August 29, 2022

3.0

Pros

Integration/implementation was easy. The monitoring is great as well.

Cons

The lack of ability to correct or respond to issues or even ability to delete negative comments that do not pertain to our practice or doctor is frustrating The response on portal seems very auto-generated

Review Source

EG

Erin G.  
Media buyer  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for medical, not great for other industries "

August 23, 2022

4.0

Pros

I like the low cost and the ease of use.

Cons

I dislike that they took of the review gatekeeping.

Review Source

GF

Gregory F.  
physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent review monitoring service"

September 1, 2022

5.0

Pros

Very easy to use and address reviews. The reviews are available immediately for quick response.

Cons

I can honestly think of no cons at the time.

Review Source

jW

janet W.  
manager  
Medical Practice  
Used the software for: 2+ years

### "Review IQ"

September 6, 2022

5.0

Has helped improve ratings

Pros

Getting email notifications regarding all reviews posted online

Cons

nothing that comes to mind at the moment

Review Source

JS

Jeff S.  
Operations Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "ReviewIQ monitoring "

August 29, 2022

5.0

This software allows us to see a complete picture of the reviews being received

Pros

Easy monitoring of review activity with automatic recommendations

Cons

Not always successful in having negative reviews removed, regardless of the reason.

Review Source

KS

Karen S.  
Dentist  
Medical Practice  
Used the software for: 2+ years

### "DDS/ owner "

August 23, 2022

5.0

Have been using them since2016 who it was review concierge.

Pros

I love getting an email from you when a patient writes a review.

Cons

Nothing, I do not have complex needs in my practice

Review Source

AE

Ahmad E.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Healthcare"

September 1, 2022

5.0

Pros

Gets you good weekly reports to see how the facility is trending in reviews.

Cons

Inability to remove reviews from portals

Review Source

HS

Howard S.  
Medical Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent product for the money "

September 1, 2022

5.0

Pros

Easy to use ; helpful to our practice. Good feedback

Cons

No downside with the use of this product

Review Source

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## Related categories

[Review Management](https://www.capterra.com/review-management-software/)