--- title: "TrackPoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrackPoint Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/264847/TrackPoint/" page_type: "product" language: "en" --- # TrackPoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TrackPoint ## What is TrackPoint? Cloud-based field service management tool that helps businesses track work orders, monitor service progress, generate reports, and more. ## What is TrackPoint used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price MX$300 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrackPoint?[Manage this product listing](https://www.g2.com/products/trackpoint-ai-simulations/claim_requests/new?auto=true) ## TrackPoint Overview Updated September 2026 AI summary TrackPoint is a field service management solution for organizations of all sizes, offering tools for dispatch management, scheduling, GPS tracking, electronic signatures, and work order management. With mobile access and support for payment collection in the field, TrackPoint also provides features like CRM integration, customizable forms, maintenance scheduling, and real-time reporting, delivered via cloud and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrackPoint 4.5 (2) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price MX$300 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (498) Value For Money 5.0 (1) Value For Money 4.5 (491) Customer Service 5.0 (1) Customer Service 4.7 (494) ## TrackPoint alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about TrackPoint Features and Usability ### What are the key features of TrackPoint? TrackPoint offers work order management, scheduling, dispatch management, and maintenance scheduling for field operations. It also includes GPS, mobile access, and real-time data for location-based updates, plus activity tracking, alerts/notifications, reporting & statistics, and workflow management. Additional features include CRM, customizable fields, and electronic signature. Getting Started and Support ### What training and onboarding options does TrackPoint offer? TrackPoint provides live online training and webinars to help teams get started. Live online sessions support guided instruction with a trainer, while webinars offer scheduled presentations that can introduce key features and basic setup steps for users. Getting Started and Support ### What customer support options does TrackPoint offer? TrackPoint provides Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. Support is available through direct contact channels for users who need help with setup, account issues, or troubleshooting. No reviewer feedback is available here, so support speed, helpfulness, and common pain points are not described. ## Features AI summary Based on 4,034 Field Service Management reviews Not all Field Service Management products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) TrackPoint includes **Mobile Access**, so field teams can view updates and work from anywhere. However, it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), which still gives teams a way to assign work and manage calendars. Together, these capabilities help businesses keep technicians connected in the field and coordinate service appointments more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system TrackPoint 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Signature: Digitally sign online documents - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic MX$300.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Michee S. Gestionnaire Commercial Real Estate ### "Logiciel de management de service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 28, 2023 Pros Logiciel très simple,efficace et avec beaucoup de fonctionnalilités Cons J'utilise la platform depuis un bon moment et j'ai rien à reprocher Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Antonio R. COO Construction ### "Control en campo y a distancia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2022 Trackpoint nos ha apoyado en tener un control mucho más cercano en todas nuestras operaciones de campo, así como en las sucursales alrededor del país. Pros Es una plataforma fácil de usar para todo tipo de usuarios y sencilla de adecuar a las necesidades de la empresa. Cons La implementación y resistencia del usuario al inicio fue complicada pero ya en uso, con una buena supervisión, es una herramienta muy valiosa. Reasons for choosing TrackPoint Precio , adecuación a las necesidades de la empresa, acompañamiento en la implementación y confianza con el proveedor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.