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DoiT

Reviews of DoiT

4.8 (48)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on August 25th, 2024.
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DoiT Reviews

Showing 25 of 48 reviews
Overall
4.8
Ease of Use
4.6
Customer Service
4.8

About DoiT

DoiT works with cloud-driven companies to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure you’re operating in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution on the market that integrates advanced technology with human intelligence, we help you solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. Learn more about DoiT

Pros

  • Our overall experience with DoiT has been outstanding. Their support surpasses AWS Enterprise, with intuitive dashboards and significant cost savings through FlexSave.

  • Overall very positive experience. Pleasure to work with the people, very good analytics, prompt responses and real help.

  • They have great expertise in AWS (the platform we use) and do their best to help, not only with general advice, but also with 1-1 support calls.

  • Additionally, DoIt has great, highly competent Engineers that are very quick to help when in need. None of this can be said about Google's own support.

Cons

  • Hard to find non-tracked costs, bad email summary, can't integrate to slack.

  • DoIt adds the missing customer obsession to Google Cloud.

  • Not sure that I recall any dislikes. Submitting a ticket with them is pretty straightforward.

  • Some really specific cost allocation features are still missing despite being promised for a long time. But it's understandable as those are really specific probably only to our use case.

Showing Most Helpful

Showing 25 of 48 reviews

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Adam R. avatar
Adam R.
VP, Technology
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 30, 2023

"Flexsave, spend anomaly alerts, and quality service make choosing DoiT a no-brainer for GCP users"

Overall: DoiT provides great support for GCP. They also provide Flexsave which saves us a lot of money on compute with zero effort. Their reporting tools are icing on the cake.

Pros: High quality service that helps me when I have issues.

Cons: More flexibility in attributing GKE costs in reporting tools.

Reasons for Choosing DoiT: SOC2 certifications and Google's recommendation.
Dale C.
IT Manager
Information Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 27, 2024

"Exceptional Support and Cost Savings with DoiT"

Overall: Our overall experience with DoiT has been outstanding. Their support surpasses AWS Enterprise, with intuitive dashboards and significant cost savings through FlexSave. Their representative and technical team provided invaluable assistance with budgets, reports, and money-saving strategies. Highly recommend their services!

Pros: Their support was superior to AWS Enterprise support! Their dashboards are intuitive and very helpful. FlexSave saved us a ton of money. Their Rep and Tech team was greatly helpful with all requests, from creating budgets and reports to providing guidance on how to save money.

Cons: Honestly, there was nothing we disliked. Overall, it is a much superior product to AWS's comparable offerings.

Switched From: AWS Management Console
Reasons for Switching to DoiT: We were looking for additional AWS savings above and beyond simple Savings Plans and Reserved Instances.
Verified Reviewer
SSE
Financial Services, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
July 8, 2024

"GCP CLOUD Management"

Pros: we used it to consolidate the cost across all cloud providers

Cons: DoIT could be user friendly and easy to create reports

Vaidotas Z.
Head of Data Science
Market Research, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 27, 2024

"DoIT review"

Overall: Overall very positive experience. Pleasure to work with the people, very good analytics, prompt responses and real help.

Pros: The ability to create insightful dashboards on cloud expenses.

Cons: For budget and attribution analytics you get errors about infrastructure not working from time to time.

Switched From: Cloudability
Reasons for Switching to DoiT: Much better support for Google Cloud cost analytics.
Clive R.
Engineering Manager
Leisure, Travel & Tourism, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 27, 2024

"Doit great value cloud reseller"

Pros: Account manager and support great. Bills and reporting fantastic

Cons: Maybe not aggressive enough marketing why not taking over out office 365 as a reseller

Switched From: OpenStack
Forest L.
DevOps Engineer
Warehousing, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 16, 2024

"Cost-effective cloud with great customer support"

Overall: Overall we have been very satisfied; we don't often need customer support, as we have our own DevOps team, but when we do need it, it's available promptly.

Pros: DoiT provides a valuable service that not only costs us nothing, but actually saves us money. They promptly respond to our queries, and proactively notify us about infrastructure problems, and they provide us dashboards and metrics to monitor our services and spending.

Cons: There isn't much to dislike. An API to export spending information would be valuable to enable us to create combined reports, so maybe that's something they can implement in the future.

Vendor Response

By DoiT International on August 21, 2024
Thank you Forest, a pleasure working with you! Thank you for the feedback, we have passed it on.
Igal D.
Chief Cloud Architect
Health, Wellness and Fitness, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 20, 2024

"Great Service and Great Application "

Pros: The Support Tickets and the rich reports i can create in very granularly way

Cons: The Selection when open ticket, sometimes i cannot find the right section and i need general one

Alejandro G.
IT Director
Gambling & Casinos, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 1, 2024

"More than a partner, a part of your team"

Overall: 10 of 10. I'm more than happy with the service and their products. Also with their support!

Pros: I could say their tools but the best thing is their team ;)

Cons: Do not having costs data in real time but it's not their fault, it's a limitation from AWS

Ziga P.
Head of IT
Information Technology and Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 3, 2024

"Head of Operations and IT "

Overall: Positive experience, great account managers willing to help and guide.

Pros: Flexsave and amazing people in technical support.

Cons: Sometimes in Technical support, you can get someone who doesn't know much.

Ayoub A.
IT Manager
Computer & Network Security, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 21, 2023

"A reliable cloud solution."

Pros: I value DoiT for its scalable infrastructure, user-friendly interface, and responsive customer support. It enhances our operational efficiency and delivers a reliable cloud solution.

Cons: While DoiT offers strong benefits, one drawback is the occasional lag in customer support response times. Faster resolution of queries would enhance the overall experience.

Hunain M.
Principle Software Engineer
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 30, 2023

"Better than AWS customer service"

Pros: We were having a hard time getting and estimated figure of our daily/monthly spending from AWS as we've multiple AWS accounts. DoiT helped us a lot out there and we now have a slack channel integrated which gives us a daily report of "Previous month spend", "Current Month Spend", "Last Day Spend" and "Run Rate" with graphical analysis. Also pings us whenever there is an anomaly of high spending.Their customer service is awesome and VERY responsive to our queries

Cons: Nothing much so far. Having a great experience with DoiT and its team

Alternatives Considered: AWS Budgets

Vendor Response

By DoiT International on July 10, 2023
Hunain - thanks for sharing how you benefit from working with DoiT. We appreciate your business!
Verified Reviewer
SM and SDM
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 30, 2023

"Decent Partnership , great Services"

Overall: 8/10 describes it pretty well , overall happy with DoIT

Pros: Good Services and Support , Dashboards are decent , Cloud Trail is nice

Cons: People sometimes do not answer day over day , even on mor urgent issues

Alternatives Considered: AWS Budgets

Vendor Response

By DoiT International on July 12, 2023
Thank you for sharing your experience with us. We apologize for any delays you've encountered in our response time. We value your time and want to address your urgent issues promptly. Please check in with your account manager, who can help look into what caused the delays and ensure a timely resolution moving forward. Thank you for your understanding and continued support.
yaakov W.
IT
Research, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
July 2, 2023

"dout and adssc"

Pros: Comfortable, good service from the representatives in Israel

Cons: The price and lack of flexibility to implement different storage plans for users in the organization

Reasons for Switching to DoiT: Renewal‏ - Google moved to Workspace
Quinn B.
Business Operations Manager
Food & Beverages, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 30, 2023

"Great platform!!!"

Overall: We are a tech company and need to rely heavily on this partner, Doit has made it easy to trust that systems are in place and business will never be interrupted!

Pros: A partner that we can grow and evolve our business together! Experts in the field!

Cons: More streamlined on boarding process, has difficulties reaching customer support during this process.

Janne K.
Head of Technology
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 30, 2023

"All your cloud costs at a glance "

Pros: Everything has gone really smoothly. There is no extra overhead and the support they provide is second to none.

Cons: Some really specific cost allocation features are still missing despite being promised for a long time. But it's understandable as those are really specific probably only to our use case.

Zach L.
Strategic Advisor
Food & Beverages, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 5, 2023

"Great Partner"

Pros: DoIt has been a great and responsive partner. Responsive to our needs and collaborative as we grow.

Cons: Sometimes navigating between the cloud platform and DoIt can be complicated, but both Google and DoIt actively try to minimize the complexities of this triangle.

Ragul R.
Observability Engineer
Retail, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 2, 2023

"DoiT review"

Pros: The support team is always willing to help!

Cons: More free webinars could help users unlock more potential

Ronen C.
CTO
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 7, 2024

"Professional support by DoiT"

Overall: Always very quick to response with a Professional support for every issues that we raise concerning our cloud architecture and performance

Pros: Their Professional support and intensive knowledge of Google products

Cons: I didn't face anything wrong that I didn't like and the service was always met the expectations

Sofiene L.
DevOps
Health, Wellness and Fitness, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 3, 2024

"Good product really appreciated"

Pros: Cost monitoring, and the provided help but support team, very valuable

Cons: Lack of integrations, for example with chat gpt. We can add automation to analyze costs automatically instead of getting notified all the time. Cost monitoring is a serious priority in our company

Srilatha C.
CEO & Co-Founder
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 2, 2023

"Excellent cloud partner for SaaS Startups"

Overall: A strategic technology partner to us in scaling & cloud operations

Pros: Excellent customer services and prompt response

Cons: We are quite happy with the DoiT services and don't see any gaps.

Vendor Response

By DoiT International on July 10, 2023
Srilatha - thanks for choosing to work with DoiT, and for sharing your experience with DoiT customer service and response times.
kristiyan K.
sys admin
Gambling & Casinos, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 3, 2023

"Doit"

Pros: Ease of management!Quick and easy platform.

Cons: Slow support from time to time.Nothing else.

Vendor Response

By DoiT International on July 14, 2023
Kristiyan - thanks for taking the time to leave a review, and for your feedback on response times.
Miguel P.
Technical Lead
Restaurants, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 30, 2023

"Great partner, "

Overall: Great partner, is great to know we have such a bunch of experts to support us on our journey to the cloud

Pros: The most complex issues we face, we know we can trust their engineers and analyst to get into the details with each of them and have a detailed report that facilitate learnings.

Cons: Would be great to have a more 1-1 form of communication, via slack, etc.Also having open architecture discussions around specific project's direction would be awesome, instead of focusing only on specific issues, features.

Aleksandr Jan S.
Senior Machine Learning Engineer
Market Research, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 3, 2023

"Very good"

Pros: I use DoiT platform for cloud cost monitoring and GCP product support. No complaints, both are great.

Cons: I don't have any negative experiences with DoiT.

Vendor Response

By DoiT International on July 10, 2023
Aleksandr - thanks for sharing your experience, and for choosing to work with DoiT!
Philipp E.
Engineering Manager
Information Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 30, 2023

"DoIt adds the missing customer obsession to Google Cloud"

Pros: I love the possibility to drill down costs in a more detailed way, especially for BigQuer and Kubernetes Engine.Additionally, DoIt has great, highly competent Engineers that are very quick to help when in need. None of this can be said about Google's own support.

Cons: At times I find it a bit unintuitive to modify some charts in the reports I use.

Steve L.
IT Site Lead
Consumer Services, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 30, 2023

"Great advanced Google support"

Pros: I like that DoiT has a very fast response time- not just an acknowledgement, but a support persona actually contacting you about the issue. Even better- their responses seem to be laser-focused on the issue or question, are almost always spot-on and easy to understand and work with. They are truly a support service for support people.

Cons: Not sure that I recall any dislikes. Submitting a ticket with them is pretty straightforward.

Vendor Response

By DoiT International on July 10, 2023
Steve - thanks for sharing your experience, and for choosing to work with DoiT!