# Wix Studio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wix Studio the right Website Builder solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/264956/Wix-Enterprise/reviews --- Wix Studio 4.8 (31) [View alternatives](https://www.capterra.com/p/264956/Wix-Enterprise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Wix Studio Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Lana H Sr. UI-UX DesignerDesign, 2 - 10 employeesUsed the software for: More than 2 years. “Overall, Wix Studio is a strong platform for designers who need visual freedom combined with a structured workflow.“ December 6, 2025 JM Jaqlyn M HR and Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “I would also say that their customer service is lacking.“ June 12, 2024 JM Jaqlyn M HR and Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “The interface is straight-forward, you can get great website results, and whether you are experienced or have difficulty putting anything together, Wix is a great platform for either.“ June 12, 2024 Ricki O CopywriterMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “I felt frustrated that it was less customizable than I felt the marketing lead you to believe it would be. But at that price point I guess I get it.“ February 7, 2024 KM Kevin M OwnerPublishing, 2 - 10 employeesUsed the software for: More than 2 years. “Whether via the phone or test the customer service I received form them is stellar.“ November 9, 2025 AW Ashley W OwnerRetail, Self-employedUsed the software for: 1-2 years. “Overall Wix has made it fairly easy for me to set up and build my own website and the tutorials have been very helpful.“ August 5, 2024 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Iris L. Founder Marketing and Advertising Used the software for: 2+ years ### "Perfect System and Customer Service!" January 9, 2026 5.0 I have built many sites with WIX and have never had an issue I couldn't figure out or get help quickly from their customer service! Pros I have been doing websites since 1996! I love WIX. So many easy-to-use options! No crazy plugin updates like WordPress. Plus, the customer service is fantastic! It is by far one of the absolute best website builders on the market! Cons My complaint is that I haven't been using it since 1996. :) I wish I had been using WIX to build all the websites I built for clients! Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) I wanted a drag-and-drop that was easy to use with many options. Review Source KM Kevin M. Owner Publishing Used the software for: 2+ years ### "Customer Service is the key to my long-time relationship with WIX.com" November 9, 2025 5.0 Long time user, They've become increasingly robust as the years have gone by. I've not navigated to WIX Studio. That will take more time than I have thought that product is great looking. Pros Whether via the phone or test the customer service I received form them is stellar. It's a learning process and they are present to help you. No heaving handed AI blocks. You can get human help when you need it. AI works will on minor issues. Cons Challenging and complex system but thank goodness the customer service is great and I learn a bit more each time. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Wix Studio yes, easier to get started using Wix and we've stuck with them Review Source AG Arnout G. Head master of the Dojo Sports Used the software for: 6-12 months ### "Worse support ever!" May 16, 2024 2.0 Stressful! Anoying! Time consuming! Costing me triple bevause ha ing to rebuild all again and being offline for a few months! Pros Easy is not their game, pros? Good marketing, so they have many initial users.... Cons Having to re-build my whole website, after getting so many compatanility issues with booking.com and airbnb (multiple dounle booming due to failing software connections or synchronisation!!!). And then jabing to deal with their failing customer support up to third level and later management. Reason for choosing Wix Studio It seemed better than it was, but they had such good marketing....we fell into their trap! Switched from [Clubworx](https://www.capterra.com/p/141410/ClubWorx/)[WordPress](https://www.capterra.com/p/131687/WordPress/) RELIABLE!!!!! very happy with all the options we can get, templates available. Review Source LM Lorna M. Designer Design Used the software for: 2+ years ### "Wix a wonderful Wonder" October 19, 2025 5.0 I never had an issue with Wix. I think it's fun to play around with more time to create a vision rathing than coding Pros It is an all in one package and yes it has teplates to work from and you still have to put in the work to make the site work for you. The Wix suppor have been nothing short of being helpful, kind and supportive. Not like what you get today a half an answer or won't help you learn. Wix guides supports and directs if you ever found yourself in a predicament. Wix will work if you put in the work! Cons The price is steep but you do get security, back up and maintence less work for you. essentials are all added price on top It all ads up eventually Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Wix Studio I compared and researched the product it had great views and the ease of use was what I needed at the time Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) I have dsycalculia and coding confused me and wordpress there is a lot of responsibility to maintain the sites Review Source BH Brayden H. Owner and Project Lead Entertainment Used the software for: 2+ years ### "Great, Freely Customizable Website Builder!" October 8, 2025 4.0 My overall experience with Wix has been pleasant. Their support is straightforward, quick, and kind, and the platform is very reliable. My only real issue has been with the persistent Wixsite domain that doesn't seem to be disableable. Pros Wix is a wonderful platform for its ease of use and straightforward website builder! Unlike many other drag & drop website builders, Wix allows you to fully customize every detail of your site, from color to position on the page. I've tried many other platforms, including Squarespace, WordPress (using Elementor), and a few others, and I always come back to Wix for its great freedom to design the way I want. Cons Wix, like any platform, does have some downsides. Their plans, while often discounted, are quite expensive overall. Also, the apps available in their App Market are often similarly expensive. Additionally, I'm not a fan of the fact that my free Wixsite domain, even after linking a custom domain, still exists and often competes with my custom domain's SEO on Google. I wish I could disable the Wixsite domain after linking a custom domain. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Wix Studio Wix allows a fully independent choice of where to place elements, something other platforms limit. Review Source VR Verified Reviewer Sr. Associate II Insurance Used the software for: 1-2 years ### "5🌟 Customer Service!" November 9, 2025 5.0 Pros Customer support, \[sensitive content hidden\], was super helpful in helping me set up some automations. And when we encountered an error, she created a ticket to be escalated to the persons that could help. Cons The new pipeline feature is kind of confusing especially when trying to set up automations to help you stay on task with your clients/customers Switched from [InsuredMine](https://www.capterra.com/p/175110/InsuredMine/) Company made a shift and had no choice but Wix has been so much better! I'm glad they did! Review Source MD Magda D. Owner Entertainment Used the software for: 6-12 months ### "Great Website Host" December 7, 2025 5.0 I really love all the features, options and ease of use. I can't say enough nice things about the program. Pros Excellent value and excellent options - I didn't even realize how great my website could be before working with them! Cons Nothing I can think of - really easy to use, easy to get things done and easy to figure out - just a wonderful experience really! Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Poor support, poor reporting, lackluster images, no integrated calendar Review Source VF Veronica F. Owner Arts and Crafts Used the software for: Less than 6 months ### "\[sensitive content hidden\] yr da BOMB! " October 26, 2025 5.0 definitely much better than squarespace, having customer service 24/7 is a must and that's why i switched to wix Pros \[sensitive content hidden\] was AMAIZING very patient and solved the issue within minutes. she was super professional and very knowledgeable of the website, she should get a raise. she seriously saved me from giving up on my website. I wish i could always get her as support for my web page. Cons a little overwhelming for me because i couldn't find certain icons and the AI generator was not helping much, i went back and forth for hours until i got Stephany on a live chat to help, problem solved within minutes Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) no customer service to help and paying $38 a month to be aggravated is not worth it, waiting for days for someone to get back to you on facebook is not professional at all, especially if im paying that much. Review Source Drikus V. IT Specialist Oil & Energy Used the software for: 2+ years ### "Customer Care Legend: Ask for \[sensitive content hidden\] on WIX support, he's a hero." December 2, 2025 5.0 Fantastic. It's just a nice platform to work on. User-friendly and Customer support is superb. Will always recommend. Pros Customer Support is superb! They respond so quickly and help out. Experts know their stuff and are very helpful. Cons Nothing. Maybe some pricing adjustments, as there are other products that outprice them, but in the long run, no complaints, actually. Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/) More user-friendly and the ability to integrate to more platforms. Review Source Nadine H. Chief Marketer Marketing and Advertising Used the software for: 2+ years ### "Everything you could need for a small or growing business" December 15, 2025 5.0 Always easy to use, good tools, I'd say they everything you could need to get started and run a decent blog, payment system, service pages, receive bookings... Pros It's so easy to use, I always recommend it to small business clients. They get the hang of it no problem, very quickly! Cons When it has errors, though not often, it takes a while to get an agent on it. For example, I was struggling to get access to my published posts this week, after 5 years using the site. The tech team is looking into it but I had to talk to the chatbot for a while before getting a person. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Wix Studio Price and ease-of-use in Wix is far superior Review Source ZB Zuberi B. Affiliate marketer Marketing and Advertising Used the software for: 2+ years ### "Wix is the best website builder " December 15, 2022 5.0 I have never had a negative problem with wix always good I have designed over 15 websites with them. Pros I love how easy it is to edit templates and I love the apps you can integrate to it. Cons It's abit expensive but priced ok for all the features. Review Source VR Verified Reviewer Sr. UI-UX Designer Design Used the software for: 2+ years ### "Powerful Creative Platform with Room to Grow" December 6, 2025 5.0 Overall, Wix Studio is a strong platform for designers who need visual freedom combined with a structured workflow. It significantly enhances the design process and allows for highly creative layouts. With a few improvements to advanced features and backend flexibility, it could easily become a top choice for agencies and professionals managing multiple brands and complex sites. Pros Wix Studio offers an incredibly flexible design system that allows full creative control without sacrificing structure. The responsive tools are intuitive, layouts adapt smoothly across breakpoints, and the platform makes it easy to build visually polished, modern websites without heavy coding. The ability to customize components, reuse design assets, and maintain consistent styling across an entire project greatly speeds up professional workflows. Cons While powerful, some advanced features still feel unfinished or limited—especially when working with dynamic content, SEO-critical elements, and deeper technical integrations. There are moments where customization options feel constrained unless custom code is added. I would also love to see improved performance tools and clearer documentation for developers. Review Source DD Dawn D. Owner Operator Environmental Services Used the software for: 2+ years ### "Love the "one stop shop" for all my business needs." October 24, 2025 4.0 Pros Love the "one stop shop" for all my business needs. It's super difficult to learn the entirety of it but after a while it's so easy. I really like that I can open a new city/town/location within an hour. Cons Too difficult to reach a chat agent. If it's tech issue, for example, all I can get is Knowledge links. Not helpful. Email marketing limits need to be removed...this would definitely bring in more business for business owners. Bookings, increase from repeat bookings of 8 to 10 or unlimited/non stop weekly appts. Review Source JS Jacob S. Owner Marketing and Advertising Used the software for: 2+ years ### "Excellent Web Design Platform" October 15, 2025 5.0 I've used it for years, and it only gets better. Great customer service, excellent product. It evolves with us as an agency. Every time I think that we may need to seek another platform, they publish an update that addresses any issues I had. Pros Huge stable of features, and adding more daily. As a marketing company, it's a one-stop-shop. Everything from SEO, email marketing, social ads, analytics - you name it, you can work with it on WIX. Cons Small features not available, like redirecting domains to a specific page vs general root domain. Admittedly, cons are few and far between with WIX, but small things like this that pop up every once in a while do happen. Review Source SW Saul W. Owner Graphic Design Used the software for: 2+ years ### "years and years later and still in love with Wix " December 6, 2025 5.0 my experience with customer service today is the exact same I usually give it a pure 5 star experience for many years Pros So ive used wix since I was 16 years old, and its still my favourite platform for building sites, is it slightly more expensive, is it worth it...HELL YES! Cons One one downfall to wix is sometimes its less clean looking than a Wordpress site, but if you use it properly websites will look amazing Review Source MA Milad A. Developer Computer Software Used the software for: 6-12 months ### "My review is about the Wix program and products " December 4, 2025 5.0 My experience with Wix studio is good enough until now I can manage my website from there without any problems Pros The features and functionality of the website and the Wix studio is good for beginners users and advanced users developers etc Cons The one thing I didn’t liked was wix velo code that I can’t change features from the code I created or add new features to current ones Review Source DD Degi D. admin Retail Used the software for: 2+ years ### "Thank you \[sensitive content hidden\] " November 2, 2025 5.0 Pros I am so thankful for Wix Customer service, especially for \[sensitive content hidden\] . He helped me tremendously on different topics in very short amount of time. Saved me tons of time. Cons its the figma to wix takes some time and sometimes it crashes. that is all i dont like about wix. but i understand it is saving me days also. :D Review Source RM Rob M. Owner Sports Used the software for: 1-2 years ### "Happy customer" January 7, 2026 5.0 Using the different features, versatility in updating the site and interfacing with data. I was really impressed with the CMS features on Wix that allows you to create pages based off imported data. Pros It's been a pleasure to use Wix Studio to create and mantain my website. Their menus are easy to navigate, the interface is awash with brilliant features. But their customer service has an excellent blend of professionalism and humanity. Cons There were no cons to report. Any struggles with my website were mainly me trying to wrangle with data, but this was not due to anything in Wix's control. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) just fancied a different product to be honest. Review Source SK Sam K. President Marketing and Advertising Used the software for: 6-12 months ### "WIX STUDIO ROCKS - AND SO DOES SUPPORT!!!" October 14, 2025 5.0 What can I say besides I love it - my clients love it and the options and add+ons are fantastic. The AI Site Checker is amazing! Pros Advanced, responsive, powerful - really unparalleled platform. Customization and AI "check" ensures fixing little things that aren't quite obvious. Cons connecting a domain name on squarespace - not as straightforward as Godaddy... so nothing to do with Wix Studio Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) More powerful features and options all included with the hosting plans Review Source MK Mark K. Director E-Learning Used the software for: 2+ years ### "Great Customer Support" December 18, 2025 5.0 Easy to use and good selection of tools. Intuitive, but customer support is readily available should you get stuck Pros Ease of use and and reasonably priced. The tools are easy to use and there is a good selection to enable a professional looking site Cons AI is not always aligned to what you see on screen and can be frustrating even when you change the query Review Source MG Mahesh G. Owner Information Technology and Services Used the software for: 2+ years ### "Thank you team wix for your kind support as always" October 3, 2025 5.0 I am the customer of Wix as website developer since last 4 to 5 years...and very satisfied having minimum 7 to 8 plans of my customers. Pros Wix Plans and features and also very cooperative and supportive searvices of Customer care and also time to time service and hubleness. Cons naturally very easy and fast features...and also plug and play features and also good new designing and other things. Review Source LL LeaOna L. LPC, Owner Mental Health Care Used the software for: Less than 6 months ### "I actually asked for a refund...\[sensitive content hidden\] saved me as a customer" October 3, 2025 5.0 I feel better know that support is there. The templates are not always easy to use, but support is there. Pros I was able to get the help I needed when I was stuck trying to transfer websites. I tried everything to get it to transfer. Cons How hard it is to navigate the websites. I was so frustrated I requested a refund, but after speaking with \[sensitive content hidden\], I was able to work things out. Review Source Joy K. VP, GTM Computer Software Used the software for: 1-2 years ### "A huge step forward for our website with Wix Enterprise" October 9, 2024 4.0 Wix Enterprise has completely changed our digital platform strategy, enabling us to be much more contemporary and also much more agile. We can do everything we need to do in house without any need to pay third parties. We also test out new strategies and continuously improve our customer experience. Pros We migrated from a very old version of WordPress which was causing us to have to use an external agency for every update and change to our website. We chose Wix Enterprise because we loved the simplified templates and the ability for all of us to learn how to manage the site without needing to know how to work in HTML. Cons There are limitations to the number of fixed and dynamic pages you can have and it was a challenge to migrate because we had to make a lot of decisions as to how to stay within these limits. But once this was done, we were delighted with the results, and we still are. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We were paying for an old version of WordPress that required us to use a third party for HTML coding. And our WordPress subscription was more expensive than Wix Enterprise by a lot! Review Source MW Mike W. Owner Food & Beverages Used the software for: 2+ years ### "Very easy to use" January 29, 2025 5.0 Pros The ease of setting up a website is second to none. Cons At first it’s a bit difficult to get started but once you have a vision it’s much easier. Review Source SR Shatema R. Entrepreneur Consumer Goods Used the software for: 6-12 months ### "Great for websites " February 3, 2025 5.0 Pros The templates provided helped me create a website that stood out to my customers. Cons There wasn’t any cons. The service was great Review Source Similar Products Featured ## Related categories [Brand Management](https://www.capterra.com/brand-management-software/)[Website Builder](https://www.capterra.com/website-builder-software/)[Content Management](https://www.capterra.com/content-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.