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DealerRock is a modern, cloud-based dealer management software platform designed specifically for marine and RV dealerships. We understand the unique challenges you face in running a successful dealership, from inventory management and sales tracking to customer relationship management and service management. With DealerRock, you can revolutionize your operations, boost efficiency, and elevate your business to new heights, all from the cloud and on any device.
Provider
DealerRock
Located In
United States
Foundation
2018
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Live Online, Videos
Support
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)
DealerRock provides an all-in-one dealer management system (DMS) that helps RV and marine dealers simplify their day-to-day operations and operate more efficiently in today's competitive environment.
Content Source: DealerRock
Green rating bars show the winning product based on the average rating and number of reviews.
DealerRock Reviews
"Best investment I’ve made"
Overall: Came from Lightspeed after years of frustration. I wish I would have found this platform sooner as I spent years pulling my hair out on Lightspeed. From implementation to learning the system to using it for 6 months, it’s been one of the best decisions I’ve made for our dealership. Their team has been fantastic at walking us through things to get up to speed. If you’re looking for a new dealer management system - this absolutely must be on your list.
Pros: I hesitated to switch as I thought I it would be a nightmare from past experiences. It ended up being super easy and we were rolling in just a couple days. I couldn’t believe it. The software is incredibly easy to use, and their support actually responds!
Cons: More tutorial videos would be nice. I wish they had something to support storage but they are constantly adding new features.
"Couldn't Operate Without It"
Overall: Working with the DealerRock team has been exceptional. They are highly responsive, take feedback into consideration and always address any issues we have. We haven't had many that weren't caused by our own mistakes - but they always take care of things quickly if something arises.
Pros: I absolutely love being able to manage our operations from anywhere. Having something cloud-based gives us incredible flexibility to operate on-the-go. They are constantly adding features and making the software better. The user-interface is years ahead of anything else we looked at.
Cons: Their lead management area gets the job done. But I would love if there were a few more advanced features to help cultivate leads built in to the system.
Vendor Response
"Fantastic DMS"
Overall: This software has been a life saver for us. Our entire team is able to be more fluid and work more efficiently. This is not a cookie cutter type DMS and is designed around marine use. I would recommend this to any one looking to grow their dealership and improve productivity.
Pros: DealerRock has been instrumental in helping our sales team grow. We are able to provide timely, accurate quotes for boats, check inventory on the fly and work from anywhere. This has been extremely important over the last couple years as demand soared. DealerRock has helped us maintain better margins and exceed sales goals.
Cons: Overall, I am very happy with the software. The developers have been accessible and receptive when small issues come up.
Vendor Response
