# Fireberry Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fireberry Software - reviews, pricing plans, popular comparisons to other Business Management products and more. Source: https://www.capterra.com/p/264979/Powerlink --- # Fireberry Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fireberry ## What is Fireberry? Fireberry CRM simplifies business management by offering customizable solutions for customer relationship management. It streamlines workflows, tracks interactions, and centralizes data, ensuring efficient operations. With features like automated task management, insightful analytics, and personalized customer engagement tools, Fireberry empowers businesses to optimize processes, boost productivity, and drive growth. ## What is Fireberry used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Customer Service](https://www.capterra.com/customer-service-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fireberry?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://powerlink.co.il&name=Fireberry) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fireberry 5.0 (8) VS. [4.4 (18,777)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $35 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.0 (1,532) Value For Money 5.0 (8) Value For Money 4.0 (1,168) Customer Service 4.6 (8) Customer Service 4.1 (1,067) ## Fireberry alternatives [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (6,020)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,301)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (13,564)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/264979/Fireberry/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information CRM 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Sales Pipeline Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Task Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Workflow Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks API 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Fireberry 71 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage contact details and communication with clients Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Visualize and analyze customer experience across all touchpoints and channels Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Plan, manage, and track the financial activities of an individual or organization Form predictions based on past and present data/trends Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and track customer orders for goods, investments, or any other purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Monitor wait time and abandonment for incoming requests that have not been routed Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Automate processes to manage leads, contacts, opportunities and sales activities Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Group leads or contacts based on their specific characteristics Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Automatically handle routine, repetitive tasks and processes without the need for manual intervention Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track employee/learner's progression through training programs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.9 (8) 4.9 Based on 8 reviews ## Pricing Value for money 5.0 (8) Free Version [View pricing plan details](https://www.capterra.com/p/264979/Fireberry/pricing/) Standard $35.00 Per User,Per Month It includes: - Up to 10,000 accounts - Up to 10,000 contacts - Tasks and calendar - Integrations and API connections - Fireberry app for all mobile devices Professional $45.00 Per User,Per Month It includes: - Up to 200,000 accounts - Up to 200,000 contacts - Up to 150,000 tickets - Tasks and calendar - Integrations and API connections - Fireberry app for all mobile devices - Automatic email notifications for upcoming meetings - Project management - Calculated fields - Dynamic forms & fields Enterprise $75.00 Per User,Per Month It includes: - Unlimited customers - Unlimited tickets - Unlimited contacts - Unlimited automations - Tasks and calendar - Integrations and API connections - Fireberry app for all mobile devices - Automatic email notifications for upcoming meetings - Project management - Calculated fields - Dynamic forms & fields - Pre-set automations to save time - Advanced data security options - Create custom buttons - Time dependent automations - Custom dashboards Value for money 5.0 (8) 5.0 Based on 8 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (8) 4.6 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Ron B. CEO Industrial Automation ### "A System That Gives Me Peace of Mind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 1, 2025 In general, I’ve implemented over 100 CRM systems in the past three years, and the strongest and best system I offer to clients is this one. I wholeheartedly believe it's the most powerful system for service-based businesses — the world I specialize in. Pros I really love the system – also because of the leadership, guidance, and automations on the side. Clear dashboards, accessible people, and real-time data – in clear visibility – it’s possible to grow with it, to add more team members, and everything stays in one place instead of being scattered across systems. This peace of mind, where the business owner sits in one place and gets a clear picture to keep growing the business – that's worth everything. Cons I don’t really like the limitation on the number of users required to start using the system, and the fact that it's not possible to purchase additional automations for an extra monthly fee — instead, you have to upgrade the entire plan. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) The system wasn’t suitable for managing leads, work orders, and retainers — it was solely focused on task management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Tal A. General Manager - Growth and Partner Strategy Information Technology and Services ### "Fireberry CRM – True Smart, Flexible, and Built for True Real Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2025 From my experience as a business partner and implementer, Fireberry fits companies of all sizes, from small to large. Unlike systems like Salesforce, you don’t need an expert or developer to manage it. I’ve seen that anyone with some technical skills can easily take control because it’s a true no-code system. With the launch of Fireberry Marketing, my clients can now connect their marketing teams directly to the system, allowing them to manage their customer journeys right from within the platform. Pros The flexibility of the platform. You can really tailor it to your business processes without needing heavy development work. For teams across Europe, where workflows often vary by country or industry, this flexibility makes a big difference. Also, the support team is responsive and open to feedback, which helps a lot during onboarding. Cons Right now, there’s no built-in customer portal, which has been disappointing for some of my clients. I currently offer a third-party solution to fill this gap. I really hope this will be resolved by the end of this year or early 2026, with the release of Fireberry Service. There's no official launch date yet — that’s just my personal hope. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) As a business partner and implementer, I move clients from various systems, including Salesforce. The main reasons are the difficulty and cost of making changes in those systems, and often the lack of built-in features for smooth, easy customer journey management and automation internally—without needing external tools. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Fireberry Even though Monday.com is a good system, to really benefit from it you need to get the Enterprise package. Clients usually prefer to have everything in one CRM system, not split across three separate tools in the same account like Monday does. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Roee W. CEO Computer & Network Security ### "Amazing CRM Product: Fireberry Delivers Results" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2023 Our experience with Fireberry has been overwhelmingly positive. The software has significantly improved our customer relationship management, boosting productivity and helping us stay ahead of any CRM software trends. Pros Fireberry's CRM totally amazed us with its mix of features that made handling customer request fast. The user interface was so easy to get the hang of, and the tools let us dive deep into what our customers were up to. This tool as a management tool was a game-changer. The most importantly, we could tweak the software to fit our business perfectly. Cons For a long time, changes used to take a while to happen. However, at this moment, things are going really well, and the team sets an update every couple of months. As a user, I get the idea before the update even goes live and love to see what's coming next. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Oded O. Project Manager Civil Engineering ### "CRM for every industry!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 The ability to get a 360 picture of my business at any moment and the communication with my customers is priceless. At any given moment I can be updated on the status of each project, in communication with each client and get a glimpse of my meetings and tasks in a daily schedule. Fireberry's automations help me turn manual and long processes into fast and automatic processes and streamline the entire sales process. Pros As an employee in the construction industry, the system helps me in managing our construction projects processes, communicating with customers and in managing the organization's HR. The ability to design and customize the system to my needs helps our organization work better and move faster in changing environmental conditions. Cons As a mobile worker, who spends a lot of time on the go, working with the mobile app is very important to me and there are some things that can be improved in order to make it from very good to excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Roni M. business dev manager Marketing and Advertising ### "Intuitive and easy to use CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 4, 2023 i love it, it took me few weeks but now i know how to use it for my needs and more! Pros Intuitive and easy to use, lots of tools that tought me alot along the way and improved my insights Cons sometimes the work flow is interopted and not as amooth as should be Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Fireberry i was familiar to me from my last work place Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Rotem D. IT AND CIO Manager Cosmetics ### "CRM system recommendation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Pros An excellent, flexible, reliable CRM system with excellent service providers. Cons I have no shortcomings - and even when there are gaps, they are taken care of accordingly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Rotem, Thank you so much for taking the time to leave us an excellent review. DL Daniel L. VP Mutual Funds Financial Services ### "Game-changer for our sales team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2023 I've been using Fireberry CRM for about 3 years and it's been a game-changer for our sales team. The automation features have saved us a lot of time and effort, and the dashboard provides great visibility into our sales pipeline. Overall, I highly recommend it. Pros The contact management and project management features are particularly helpful, and the integrations with Facebook ads and Gmail save us a lot of time. Cons Maybe if there was an integration with tool from the finance world it would be helpful to me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ronit C. Marketing Manager Education Management ### "Highly recommend 🌟" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2023 Overall, we highly recommend Fireberry CRM to any business looking for a comprehensive and user-friendly customer relationship management solution. The system is powerful, easy to use, and has helped us improve our communication, increase our sales, and ultimately grow our business. Pros One of the things we appreciate most about Fireberry CRM is the contact management feature. It allows us to keep track of our customers' contact information, purchase history, and preferences all in one place. The system also makes it easy to segment our customers based on different criteria, which has helped us personalize our marketing efforts and improve customer engagement. Cons I don't have any Cons about Fireberry CRM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)