# WorkStory Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WorkStory Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/265004/WorkStory

---

# 

 WorkStory Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WorkStory

## What is WorkStory?

WorkStory is performance management software for today's teams. Performance tools should reflect the pace of our work, not stifle development. You need a better process—because annual reviews just don't work anymore. Automate your process with the tools your team already uses—Slack, MS Teams, WebEx, Gmail or Outlook—to collect performance data as part of your workflow. How it works: 1. Add your team - Upload your roster or add team members one-by-one whenever you need. 2. Pick your questions - Use our existing bank of questions or customize your own. Create your own roles, select your categories, and add questions. 3. Collect feedback - Turn the process on and WorkStory will start to collect feedback and performance data automatically from the team. 4. Build performance reviews - With hundreds of datapoints already collected, performance reviews take just minutes. 5. Grow and develop your team - Real-time feedback means your team is more engaged in growth throughout the year.

## What is WorkStory used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)

Overall rating

Based on 102 user reviews

Reviews sentiment

Positive

89%

Neutral

11%

Negative

0%

Starting price

$11

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WorkStory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://home.workstory.team/&name=WorkStory)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WorkStory

4.5 (102)

VS.

[4.3 (1,822)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

$11

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (102)

Ease Of Use

4.3 (1,821)

Value For Money

4.6 (58)

Value For Money

4.2 (1,486)

Customer Service

4.8 (70)

Customer Service

4.1 (1,556)

## WorkStory alternatives

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (13,547)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (143)](https://www.capterra.com/p/234380/Teamflect/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (176)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/265004/WorkStory/alternatives/)

## Who uses WorkStory?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Performance Review Management

4.5 (65)

66.15% of 65 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

Ongoing Performance Tracking

4.6 (36)

77.78% of 36 reviewers that rated this feature as important or highly important

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Surveys & Feedback

4.2 (33)

48.48% of 33 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Anonymous Feedback

4.4 (30)

50.00% of 30 reviewers that rated this feature as important or highly important

Allow reviewers to provide anonymous feedback to encourage honest conversations

Progress Tracking

4.3 (27)

40.74% of 27 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Goal Setting/Tracking

4.1 (22)

45.45% of 22 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

WorkStory 46 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Compare key metrics for the business against prominent players in the industry

Catalog, manage, and develop employee skill sets

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Reminders sent via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Establish measurable goals and objectives and track their progress over a specific period of time

Document completed by employee to assist with career and personal development to reach short term and long term goals

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Peer/teammate feedback and review on individual's performance

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Reporting on how each user, task or process has advanced since its initiation

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Ratings/Reviews

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.4 (102)

4.4

Based on 102 reviews

## Pricing

Value for money

4.6 (58)

Free Trial

[View pricing plan details](https://www.capterra.com/p/265004/WorkStory/pricing/)

Quarterly

$11.00

Per User,Per Month

Annual

$9.35

Per User,Per Year

Value for money

4.6 (58)

4.6

Based on 58 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (70)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (70)

4.8

Based on 70 reviews

## User reviews

Overall rating

4.5

Based on 102 reviews

Filter by rating

5(62)

4(29)

3(11)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JB

Joseph B.

Senior Software Engineer

Computer Software

### "breath of fresh air"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 26, 2026

Before WorkStory, completing annual performance reviews was drudgery. WorkStory is a "breath of fresh air" from the traditional performance review process. Their onboarding process was also excellent, coming directly from one of the founders.

Pros

Their common sense approach has made the performance review process magnitudes easier and less stressful. Their chat/email integrations streamline the process. Connecting WorkStory with Microsoft Teams was a breeze!

Cons

With their chat integration (MS Teams), you answer a question and then it's sent and gone, into the void of their cloud. It should be easier to review what was sent or to make corrections after the initial question was sent. So, I'm supposed to log in through the web to do this? There is an option to "Sign in with Google" but no SSO/OAuth option for my work email?

Switched from

[Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/)

[TriNet](https://www.capterra.com/p/192254/TriNet/)

Costs and drudgery. Other platforms exemplify the drudgery of doing performance reviews. WorkStory solves the problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Thanks so much for taking the time to share this Joseph! Glad to hear the integrations and overall approach have made the review process easier. That’s exactly what we’re aiming for, so it’s great to see that coming through in your experience. On the MS Teams feedback flow, we try to focus on quick in-and-out and then allowing you to take other, more complex, action as needed directly in the platform. Also appreciate the note on SSO/OAuth. We hear this often, and it’s something we’re currently building toward...expanded SSO options are on the way to make access easier for teams using different identity providers! Thanks again for the feedback and for being part of WorkStory. If you ever have suggestions or questions, we’re always happy to connect directly!

MN

Milosz N.

Quality Assurance

Computer Software

### "Workstory review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

I really like the tool, it looks like performance review process will be easier this year comparing to previous ones, when I spent more than a day to write reviews about other employees and myself.

Pros

I like that my feedback about employees is gathered in small parts. Every time, I answer to specific question, so I assume it will be more helpful for managers at the end. The tool is very easy to use, its configuration is simple (I set up integration with MS Teams).

Cons

The only thing I found currently is that the notifications of new goals specified in the systems are not send with an email or Teams message. But that's rather a minor issue.

Switched from

[TriNet](https://www.capterra.com/p/192254/TriNet/)

This was a company switch, I had no choice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2026

Hi Miłosz, really appreciate you taking the time to share this, glad to hear the platform has been easy to use and that collecting feedback in smaller moments is helpful. Great callout on the goal notifications as well. Goal requests are sent through integrations like Teams, but updates themselves aren’t pushed as notifications—they’re designed to build up over time and be easily viewed within the platform as part of the bigger picture. That said, this is helpful feedback and something we’ll continue to evaluate. Thanks again for taking the time!

AG

Aneta G.

Controller

Information Technology and Services

### "Quick Reviews That Add Up Over Time to Make an Impact"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 25, 2026

Overall experience has been positive, especially due to the platform's simplicity and ease of use. I like how the short, frequent reviews build over time to create a more complete picture of performance. While the volume of requests and occasional integration issues can be a bit frustrating, the core functionality works well and helps make feedback more continuous and meaningful.

Pros

The platform is very user-friendly, with a clean layout that makes navigation simple even for first-time users. I appreciate how it streamlines the review process without feeling overwhelming or time-consuming. The prompts are clear and helpful, which makes it easier to provide thoughtful and meaningful feedback.

Cons

One downside I’ve experienced is the high volume of review requests, which can feel overwhelming to manage and may lead to notification fatigue, making it harder to give each request proper attention. Also had some issues with Slack integration.

Switched from

[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)

We switched to WorkStory mainly for its Slack integration and the ability to provide quick and ongoing feedback.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2026

Hi Aneta, really appreciate the thoughtful review. Glad to hear the platform has been easy to use and that the prompts are helping make feedback more meaningful. You’re absolutely right about the volume early on—there’s typically a higher level of activity at the start as the system builds a baseline. After that, requests naturally space out and become more lightweight over time. That said, getting the cadence right is important, and we’re always happy to help fine-tune it so it feels helpful, not overwhelming. Thanks again for the feedback!

PB

phil B.

Senior Technical Talent Partner

Computer Software

### "review of WorkStory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2026

The experience has been extremely rewarding and our team has really been enjoying the ability to easily provide recognition and feedback.

Pros

easiest way to provide feedback and recognition to our team. We have found this to be significantly easier from an adoption standpoint all team members

Cons

As of now there is not anything I can stay that needs to be improved on. I am interested to see how your team handles support along with feature requests

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2026

Phil, really appreciate this. Glad to hear the team is finding it easy to adopt and actually enjoying giving feedback...that’s exactly what we’re aiming for. And totally hear you on support and feature requests. We’ll make sure you have a great experience there as well. Always here if anything comes up. Thank you!

MS

Matthew S.

Programmatic Trader

Marketing and Advertising

### "Insightful Questions, But Be Prepared for Volume"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 18, 2025

Pros

The platform offers a strong and varied selection of questions that cover a broad range of topics, ensuring that users can gather comprehensive feedback or share detailed thoughts. A particularly impressive feature is the granular control over anonymity. The ability to pick and choose the specific level of anonymity for each review or response is incredibly valuable, as it allows users to provide honest feedback when necessary while maintaining transparency or identity when appropriate. This flexibility significantly encourages more open and useful participation.

Cons

The high volume of questions coming through daily was a challenge. The sheer quantity sometimes felt overwhelming, making it difficult to maintain focus and diligence. Related to this volume, I found it often challenging to provide unique, thoughtful comments that were distinct from previous answers, leading to repetition and potential review fatigue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 24, 2025

Thanks so much Matthew for the thoughtful review! Really glad to hear the anonymity controls resonated with you...that's something we put a lot of care into because we know how important it is for getting genuine feedback. Your point about question volume is super helpful. For most teams, during the trial period, they'll elect to have the questions sent much more frequently than would be typical, to get a quicker sense of the platform and it's benefits. Even so, we definitely don't want people feeling overwhelmed, so this is great for us to keep in mind as we improve things. If you ever want to chat more about your experience or have other suggestions, we're all ears! Thanks again.

MP

Madux P.

Programmatic Trader

Marketing and Advertising

### "Enjoyed my WorkStory Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 17, 2025

I enjoyed it! I thought it was a great way to keep track of performance throughout the year. As mentioned above, I would recommend including project specific questions so there's a record of more concrete things that went on.

Pros

Integration with Slack made it incredibly easy to respond. I also enjoyed being able to track my own stats.

Cons

Some of the questions felt like repeats of the same point, and were a little bit vague. I think there is an opportunity to include more specific questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 19, 2025

Hey Madux, thanks so much for the positive review! We're happy to hear that the Slack integration helped to keep things easy. In terms of the questions themselves, that's a great point. We can work with your team and/or administrator to build more and more-specific questions to make sure you're measuring exactly what you need for future review conversations. Appreciate you taking the time!

TT

Tobiasz T.

Team Leader

Computer Software

### "Pros and Cons of Workstory"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 12, 2025

Good tool. The Teams plugin is a good idea; it saves time. It would be nice to have an option to remove closed surveys from Teams conversation as an option.

Pros

Nice tool saving time by regularly sending surveys about employee performance, allowing giving feedback to employees quite easily, with privacy options to make it anonymous or visible.

Cons

It does not allow for giving feedback via Teams proactively. It would be nice to let's say write @Name Surname and just start writing feedback that would be processed later by AI (categorization, etc.)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 13, 2025

Tobiasz, thanks for the thoughtful feedback. I’m glad WorkStory is helping your team save time and gather feedback more easily. Your notes on improving the Teams workflow are really helpful...we’re actively exploring those enhancements. Thanks again for sharing your experience!

JS

Jose S.

Resource Analyst

Renewables & Environment

### "Gotta Start Somewhere"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 26, 2025

WorkStory is a good option for companies modernizing their performance review process. This allows to shift from infrequent, manual reviews to a system of automated, consistent feedback. The AI-powered summarization and seamless integration within existing communication tools, saves time and provide managers with valuable data-driven insights. Additionally, I for one would like to welcome out new AI overlords.

Pros

A big plus for using this app is the convenience of customization options, in essence which method of contact and notifications works best for you. This allows for feedback and surveys to be integrated within the communication tool that a person uses most often.

Cons

In my opinion, the biggest challenge is at the beginning, when one starts using the app. There is a bite of a learning curve, but the apps does have a user-friendly interface to learn the ins and outs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2025

Thanks so much Jose! We love hearing that the customization and integration options are working well for you. And yes—we’re all learning how to best integrate AI into our work! Let us know if we can help as you continue exploring!

SW

Stacy W.

Manager of Human Resources

Government Administration

### "Wonderful Easy Approach to Employee Performance Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2025

So far, I've just participated in the free two week trial of the WorkStory software. However, that in and of itself is a huge feature. No other software that I found had a trial available and we don't have the time or budget to invest in something that ends up not being useful for our organization.

Pros

I love the "hands off" approach to performance evaluations. I also like that the software is designed to provide continual feedback, not just once a year.

Cons

I don't have any "cons" about WorkStory. I am looking forward to learning how to utilize all of its functions and reporting capabilities.

Alternatives considered

[ClearCompany](https://www.capterra.com/p/45188/ClearCompany/)

[DecisionWise](https://www.capterra.com/p/254660/Spectiv/)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

Reasons for choosing WorkStory

Free two-week trial, pricing, availability of AI usage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2025

Hey Stacy, thanks so much for the thoughtful review! We’re glad the hands-off approach and continual feedback model are working well for you. Let us know if we can help as you dive deeper into the features!

SN

Sharon N.

Senior Consultant

Management Consulting

### "WorkStory - Review from a New User "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 19, 2025

We are relatively new to this, and so far so good. Looking forward to when we expand our usage within the company.

Pros

I like how the messages appear in my 'Teams' environment, as I see that notification more frequently when it shows up. I also like that you may choose whether to submit anonymously or not.

Cons

It may be due the way we are set up, but answers have to be submitted on each question, rather than all with one 'submit'. But I could also see where if you want to be anonymous on one and not on the other, this would make sense.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2025

Hi Sharon – thanks so much for your thoughtful review! We’re glad to hear the Teams notifications are working well for you and that the option to respond anonymously is helpful. You’re absolutely right that the questions are sent individually to allow for flexibility—so you can choose to share anonymously or not, one question at a time. We really appreciate your feedback and are excited to support your team as you continue to expand your use of WorkStory!

[View all Reviews](https://www.capterra.com/p/265004/WorkStory/reviews/)

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