--- title: "WorkStory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WorkStory Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more." source_url: "https://www.capterra.com/p/265004/WorkStory/" page_type: "product" language: "en" --- # WorkStory Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WorkStory ## What is WorkStory? WorkStory is performance management software for today's teams. Performance tools should reflect the pace of our work, not stifle development. You need a better process—because annual reviews just don't work anymore. Automate your process with the tools your team already uses—Slack, MS Teams, WebEx, Gmail or Outlook—to collect performance data as part of your workflow. How it works: 1. Add your team - Upload your roster or add team members one-by-one whenever you need. 2. Pick your questions - Use our existing bank of questions or customize your own. Create your own roles, select your categories, and add questions. 3. Collect feedback - Turn the process on and WorkStory will start to collect feedback and performance data automatically from the team. 4. Build performance reviews - With hundreds of datapoints already collected, performance reviews take just minutes. 5. Grow and develop your team - Real-time feedback means your team is more engaged in growth throughout the year. ## What is WorkStory used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 102 user reviews Reviews sentiment Positive 89% Neutral 11% Negative 0% Starting price $11 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - 360 Degree Feedback / 2025 Our "Best of" badge program showcases products with the highest ratings... - Performance Management System / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for WorkStory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://home.workstory.team/&name=WorkStory) Rating Breakdown 4.5 +− Features4.4 Value for Money4.6 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.5 Features4.4 Value for Money4.6 Ease of Use4.6 Customer Service4.8 ## WorkStory Reviewers Verdict Updated August 2026 AI summary - WorkStory suits HR leaders and managers at small to mid-sized companies seeking clearer performance tracking and ongoing feedback. - Its main advantage is flexible anonymity controls, letting reviewers choose how visible their feedback is for each response. - Teams use it daily to gather continuous peer and manager input, making performance reviews more frequent, timely, and less stressful. - Buyers report negative points such as repetitive or vague performance questions and occasional confusion about true anonymity. - It fits best for companies wanting integrated, ongoing feedback in tools like Teams or Slack, but may not satisfy teams needing highly tailored review questions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WorkStory 4.5 (102) VS. [4.6 (3,551)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $11 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (102) Ease Of Use 4.7 (1,927) Value For Money 4.6 (58) Value For Money 4.5 (1,583) Customer Service 4.8 (70) Customer Service 4.5 (1,656) ## WorkStory alternatives Highest Rated [4.9 (4,862)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1,928)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86714/WebPay/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,651)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) [Hrider](https://www.capterra.com/p/211585/HRider/) [4.9 (90)](https://www.capterra.com/p/211585/HRider/reviews/) Starting price $1.36 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211585/HRider/) [View all alternatives](https://www.capterra.com/p/265004/WorkStory/alternatives/) ## FAQs about WorkStory Overview ### What problems does WorkStory solve? WorkStory solves slow, memory-based performance reviews, scattered feedback, and time-consuming 360 evaluations by collecting quick peer and manager input continuously inside Slack or Microsoft Teams. HR leaders, managers, and employee-centric teams use it to spot skill gaps earlier, reduce review admin, improve recognition, and build more objective year-end evaluations. Answer based on 77 reviews Overview ### Which roles and teams benefit most from WorkStory? WorkStory benefits HR leaders, operations executives, and project managers who need clearer performance tracking, goal alignment, and team accountability. Marketing, creative, and media teams use it to document contributions and measure outcomes, while administrative and business support roles rely on it to organize work, streamline reporting, and improve visibility. Answer based on 102 reviews Overview ### What company size and industries is WorkStory built for? WorkStory is built for growing companies, especially small businesses, which make up 99% of reviewers, with the strongest presence in Marketing and Advertising at 33%. It also serves Computer Software at 10% and Construction at 8%, and is most often used as a performance management system. Answer based on 102 reviews Features and Usability ### What are the key features of WorkStory? WorkStory includes core performance management features like continuous feedback, 360 degree feedback, peer appraisals, and self assessment. Reviewers most often highlight its dashboard for tracking progress, anonymous feedback options, and quick review questions delivered through Slack or Microsoft Teams, plus integrations that support ongoing review cycles. Answer based on 71 reviews Integrations ### Which third-party tools and platforms does WorkStory integrate with? WorkStory integrates with Slack and Microsoft Teams, which are the most frequently mentioned by reviewers for delivering and completing feedback inside chat. Official integrations also include Gmail, Microsoft Outlook, and Webex Suite. These connections center on workplace communication and email rather than CRM, finance, or project management tools. Answer based on 37 reviews Getting Started and Support ### What training and onboarding options does WorkStory offer? WorkStory offers live online sessions, documentation, and videos to help teams get started. Live online sessions provide guided instruction, documentation offers written reference material for setup and features, and videos support self-paced learning and review of key steps. Answer based on 5 reviews Getting Started and Support ### What customer support options does WorkStory offer, and how do users rate the experience? WorkStory offers email/help desk, FAQ/forum, phone support, and chat. Users generally describe support as highly responsive, helpful, and willing to guide setup or admin tasks, with some noting replies often arrive within hours. A few reviewers mention onboarding and platform navigation can take adjustment, making support especially important. Answer based on 22 reviews Security ### Can feedback stay anonymous in WorkStory? WorkStory offers anonymous feedback options that help teams share more honest comments in daily performance reviews. Managers and frontline teams like the choice to hide identity on specific responses, but some users want fully anonymous settings and note that smaller teams or certain filters can make anonymity feel less reliable. Answer based on 16 reviews Features and Usability ### Is WorkStory easy to use? WorkStory feels easy to use for most teams, especially when it runs through Slack or Microsoft Teams. Managers, restaurant staff, and small business teams like the quick prompts and simple setup, though some users mention an initial learning curve, extra login steps, and limited report customization on the backend. Answer based on 22 reviews ## Who uses WorkStory? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,840 Performance Management System reviews Capterra data shows that buyers of performance management systems rank the following features as their top priorities: - **Performance Review Management** (**44%** of reviewers rated this feature as critical) - **Employee Management** (**45%**) - **Employee Database** (**43%**) WorkStory supports all three features that reviewers rate most highly: **Performance Review Management**, **Employee Management**, and **Employee Database**. Together, these capabilities help businesses run structured review cycles, keep employee records organized, and manage workforce information in one place, allowing teams to make more informed people decisions and maintain a consistent performance management process. Performance Review Management 4.5 (65) 66.15% of 65 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Employee Management 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Employee Database 4.7 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Self Service Portal 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Goal Setting/Tracking 4.1 (22) 45.45% of 22 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time Ongoing Performance Tracking 4.6 (36) 77.78% of 36 reviewers that rated this feature as important or highly important Provides real-time feedback and assessments on employee performance, skills, and accomplishments WorkStory 46 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Competency Management: Catalog, manage, and develop employee skill sets - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (102) 4.4 Based on 102 reviews ## Pricing Value for money 4.6 (58) Free Trial [View pricing plan details](https://www.capterra.com/p/265004/WorkStory/pricing/) Quarterly $11.00 Per User,Per Month Annual $9.35 Per User,Per Year Value for money 4.6 (58) 4.6 Based on 58 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (70) 4.8 Based on 70 reviews ## User reviews Overall rating 4.5 Based on 102 reviews Filter by rating 5(62) 4(29) 3(11) 2(0) 1(0) Mentioned topic Sorted by most recent JB Joseph B. Senior Software Engineer Computer Software ### "breath of fresh air" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 26, 2026 Before WorkStory, completing annual performance reviews was drudgery. WorkStory is a "breath of fresh air" from the traditional performance review process. Their onboarding process was also excellent, coming directly from one of the founders. Pros Their common sense approach has made the performance review process magnitudes easier and less stressful. Their chat/email integrations streamline the process. Connecting WorkStory with Microsoft Teams was a breeze! Cons With their chat integration (MS Teams), you answer a question and then it's sent and gone, into the void of their cloud. It should be easier to review what was sent or to make corrections after the initial question was sent. So, I'm supposed to log in through the web to do this? There is an option to "Sign in with Google" but no SSO/OAuth option for my work email? Switched from [Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/) [TriNet](https://www.capterra.com/p/192254/TriNet/) Costs and drudgery. Other platforms exemplify the drudgery of doing performance reviews. WorkStory solves the problem. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 27, 2026 Thanks so much for taking the time to share this Joseph! Glad to hear the integrations and overall approach have made the review process easier. That’s exactly what we’re aiming for, so it’s great to see that coming through in your experience. On the MS Teams feedback flow, we try to focus on quick in-and-out and then allowing you to take other, more complex, action as needed directly in the platform. Also appreciate the note on SSO/OAuth. We hear this often, and it’s something we’re currently building toward...expanded SSO options are on the way to make access easier for teams using different identity providers! Thanks again for the feedback and for being part of WorkStory. If you ever have suggestions or questions, we’re always happy to connect directly! MN Milosz N. Quality Assurance Computer Software ### "Workstory review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 I really like the tool, it looks like performance review process will be easier this year comparing to previous ones, when I spent more than a day to write reviews about other employees and myself. Pros I like that my feedback about employees is gathered in small parts. Every time, I answer to specific question, so I assume it will be more helpful for managers at the end. The tool is very easy to use, its configuration is simple (I set up integration with MS Teams). Cons The only thing I found currently is that the notifications of new goals specified in the systems are not send with an email or Teams message. But that's rather a minor issue. Switched from [TriNet](https://www.capterra.com/p/192254/TriNet/) This was a company switch, I had no choice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2026 Hi Miłosz, really appreciate you taking the time to share this, glad to hear the platform has been easy to use and that collecting feedback in smaller moments is helpful. Great callout on the goal notifications as well. Goal requests are sent through integrations like Teams, but updates themselves aren’t pushed as notifications—they’re designed to build up over time and be easily viewed within the platform as part of the bigger picture. That said, this is helpful feedback and something we’ll continue to evaluate. Thanks again for taking the time! AG Aneta G. Controller Information Technology and Services ### "Quick Reviews That Add Up Over Time to Make an Impact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 25, 2026 Overall experience has been positive, especially due to the platform's simplicity and ease of use. I like how the short, frequent reviews build over time to create a more complete picture of performance. While the volume of requests and occasional integration issues can be a bit frustrating, the core functionality works well and helps make feedback more continuous and meaningful. Pros The platform is very user-friendly, with a clean layout that makes navigation simple even for first-time users. I appreciate how it streamlines the review process without feeling overwhelming or time-consuming. The prompts are clear and helpful, which makes it easier to provide thoughtful and meaningful feedback. Cons One downside I’ve experienced is the high volume of review requests, which can feel overwhelming to manage and may lead to notification fatigue, making it harder to give each request proper attention. Also had some issues with Slack integration. Switched from [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) We switched to WorkStory mainly for its Slack integration and the ability to provide quick and ongoing feedback. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2026 Hi Aneta, really appreciate the thoughtful review. Glad to hear the platform has been easy to use and that the prompts are helping make feedback more meaningful. You’re absolutely right about the volume early on—there’s typically a higher level of activity at the start as the system builds a baseline. After that, requests naturally space out and become more lightweight over time. That said, getting the cadence right is important, and we’re always happy to help fine-tune it so it feels helpful, not overwhelming. Thanks again for the feedback! PB phil B. Senior Technical Talent Partner Computer Software ### "review of WorkStory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2026 The experience has been extremely rewarding and our team has really been enjoying the ability to easily provide recognition and feedback. Pros easiest way to provide feedback and recognition to our team. We have found this to be significantly easier from an adoption standpoint all team members Cons As of now there is not anything I can stay that needs to be improved on. I am interested to see how your team handles support along with feature requests Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 25, 2026 Phil, really appreciate this. Glad to hear the team is finding it easy to adopt and actually enjoying giving feedback...that’s exactly what we’re aiming for. And totally hear you on support and feature requests. We’ll make sure you have a great experience there as well. Always here if anything comes up. Thank you! MS Matthew S. Programmatic Trader Marketing and Advertising ### "Insightful Questions, But Be Prepared for Volume" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 18, 2025 Pros The platform offers a strong and varied selection of questions that cover a broad range of topics, ensuring that users can gather comprehensive feedback or share detailed thoughts. A particularly impressive feature is the granular control over anonymity. The ability to pick and choose the specific level of anonymity for each review or response is incredibly valuable, as it allows users to provide honest feedback when necessary while maintaining transparency or identity when appropriate. This flexibility significantly encourages more open and useful participation. Cons The high volume of questions coming through daily was a challenge. The sheer quantity sometimes felt overwhelming, making it difficult to maintain focus and diligence. Related to this volume, I found it often challenging to provide unique, thoughtful comments that were distinct from previous answers, leading to repetition and potential review fatigue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 24, 2025 Thanks so much Matthew for the thoughtful review! Really glad to hear the anonymity controls resonated with you...that's something we put a lot of care into because we know how important it is for getting genuine feedback. Your point about question volume is super helpful. For most teams, during the trial period, they'll elect to have the questions sent much more frequently than would be typical, to get a quicker sense of the platform and it's benefits. Even so, we definitely don't want people feeling overwhelmed, so this is great for us to keep in mind as we improve things. If you ever want to chat more about your experience or have other suggestions, we're all ears! Thanks again. MP Madux P. Programmatic Trader Marketing and Advertising ### "Enjoyed my WorkStory Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 17, 2025 I enjoyed it! I thought it was a great way to keep track of performance throughout the year. As mentioned above, I would recommend including project specific questions so there's a record of more concrete things that went on. Pros Integration with Slack made it incredibly easy to respond. I also enjoyed being able to track my own stats. Cons Some of the questions felt like repeats of the same point, and were a little bit vague. I think there is an opportunity to include more specific questions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 19, 2025 Hey Madux, thanks so much for the positive review! We're happy to hear that the Slack integration helped to keep things easy. In terms of the questions themselves, that's a great point. We can work with your team and/or administrator to build more and more-specific questions to make sure you're measuring exactly what you need for future review conversations. Appreciate you taking the time! TT Tobiasz T. Team Leader Computer Software ### "Pros and Cons of Workstory" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 12, 2025 Good tool. The Teams plugin is a good idea; it saves time. It would be nice to have an option to remove closed surveys from Teams conversation as an option. Pros Nice tool saving time by regularly sending surveys about employee performance, allowing giving feedback to employees quite easily, with privacy options to make it anonymous or visible. Cons It does not allow for giving feedback via Teams proactively. It would be nice to let's say write @Name Surname and just start writing feedback that would be processed later by AI (categorization, etc.) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 13, 2025 Tobiasz, thanks for the thoughtful feedback. I’m glad WorkStory is helping your team save time and gather feedback more easily. Your notes on improving the Teams workflow are really helpful...we’re actively exploring those enhancements. Thanks again for sharing your experience! JS Jose S. Resource Analyst Renewables & Environment ### "Gotta Start Somewhere" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2025 WorkStory is a good option for companies modernizing their performance review process. This allows to shift from infrequent, manual reviews to a system of automated, consistent feedback. The AI-powered summarization and seamless integration within existing communication tools, saves time and provide managers with valuable data-driven insights. Additionally, I for one would like to welcome out new AI overlords. Pros A big plus for using this app is the convenience of customization options, in essence which method of contact and notifications works best for you. This allows for feedback and surveys to be integrated within the communication tool that a person uses most often. Cons In my opinion, the biggest challenge is at the beginning, when one starts using the app. There is a bite of a learning curve, but the apps does have a user-friendly interface to learn the ins and outs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 27, 2025 Thanks so much Jose! We love hearing that the customization and integration options are working well for you. And yes—we’re all learning how to best integrate AI into our work! Let us know if we can help as you continue exploring! SW Stacy W. Manager of Human Resources Government Administration ### "Wonderful Easy Approach to Employee Performance Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2025 So far, I've just participated in the free two week trial of the WorkStory software. However, that in and of itself is a huge feature. No other software that I found had a trial available and we don't have the time or budget to invest in something that ends up not being useful for our organization. Pros I love the "hands off" approach to performance evaluations. I also like that the software is designed to provide continual feedback, not just once a year. Cons I don't have any "cons" about WorkStory. I am looking forward to learning how to utilize all of its functions and reporting capabilities. Alternatives considered [ClearCo](https://www.capterra.com/p/45188/ClearCo/) [DecisionWise](https://www.capterra.com/p/254660/Spectiv/) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) Reasons for choosing WorkStory Free two-week trial, pricing, availability of AI usage Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 27, 2025 Hey Stacy, thanks so much for the thoughtful review! We’re glad the hands-off approach and continual feedback model are working well for you. Let us know if we can help as you dive deeper into the features! SN Sharon N. Senior Consultant Management Consulting ### "WorkStory - Review from a New User " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 19, 2025 We are relatively new to this, and so far so good. Looking forward to when we expand our usage within the company. Pros I like how the messages appear in my 'Teams' environment, as I see that notification more frequently when it shows up. I also like that you may choose whether to submit anonymously or not. Cons It may be due the way we are set up, but answers have to be submitted on each question, rather than all with one 'submit'. But I could also see where if you want to be anonymous on one and not on the other, this would make sense. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 21, 2025 Hi Sharon – thanks so much for your thoughtful review! We’re glad to hear the Teams notifications are working well for you and that the option to respond anonymously is helpful. You’re absolutely right that the questions are sent individually to allow for flexibility—so you can choose to share anonymously or not, one question at a time. We really appreciate your feedback and are excited to support your team as you continue to expand your use of WorkStory! [View all Reviews](https://www.capterra.com/p/265004/WorkStory/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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