# Page 3 | WorkStory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is WorkStory the right Performance Management System solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265004/WorkStory/reviews --- WorkStory 4.5 (102) [View alternatives](https://www.capterra.com/p/265004/WorkStory/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 29th, 2026 # Page 3 - Reviews of WorkStory ## Showing most helpful reviews Showing 51-75 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Blanca M. Senior Project Architect Architecture & Planning Used the software for: Less than 6 months ### "Review of Work Story" May 2, 2024 5.0 Pros The integration with team and ease to provide answers. Cons How some of the questions are worded and that for now they feel very standard and not necessarily accurate for what we do. Review Source Response from WorkStory May 10, 2024 Thank you Blanca for your feedback on our integration and the ease of use with Teams! We’re always striving to improve question relevance and specificity to better suit the unique needs of our users. We strongly encourage you to communicate your thoughts on the questions to your team admin as we can work with them to craft more specific questions based on your relationship with other team members. Your input is invaluable to our ongoing improvements. Thank you for sharing! JM Jacqueline M. Tier2 Specialist Environmental Services Used the software for: I used a free trial ### "WorStory is an amazing software for employee performance reviews" March 16, 2023 5.0 sometimes I receive too many review requests in one day Pros That it is so easy to leave a review for the partner. I like the settings for the review. Sometimes, the review can be very constructive and you do not feel comfortable about the other person knowing who wrote the review. It's better to keep it anonymous. Cons there could be a better variety of questions and more specific. Review Source Response from WorkStory March 17, 2023 Hi Jacqueline, thanks for the fantastic review! We're happy to hear that you find the review process to be easy and that you can take part anonymously if you'd like. As for the questions, this is great for us to know. In future, we can work with your team admin to add to the variety of questions and also to make them more specific to your team. Additionally, the frequency of the review requests can be changed - so if you find they're coming in too often, your manager or admin can dial them back as needed. Please feel free to reach out with any questions! Thanks again Jacqueline. TM Tina M. Director, Human Resources Marketing and Advertising Used the software for: 6-12 months ### "Our Story with WorkStory" August 23, 2022 4.0 From the HR seat, this has been a really positive experience from beginning to deployment. I'm still learning, but feel good about the tool and am seeing more buy in to it as time goes on. Pros I like that the performance review questions are 'delivered' to the manager via Teams so it couldn't be easier. Cons I'm still getting to know all the ins and outs of the software. I'd love if there was a user guide/manual, however any time I have a question, it is responded to within the day with easy directions/feedback. Reason for choosing WorkStory \[SENSITIVE CONTENT\] was amazing to work with. He demo'd the product and then held my hand through the entire process of approval, deployment, and ongoing use. Review Source Response from WorkStory August 24, 2022 Thank you Tina for taking the time to provide a review! We're all about trying to make things easier by delivering the reviews as part of your team's workflow - as opposed to making them a big time-suck at different points throughout the year. We'll be sure to pass along our latest guide to using WorkStory. We're continuously updating it and hopefully that can help lead you through different aspects of of the system. So happy to hear that you've had an enjoyable experience with our team as well! AB Armand B. Managing Director, Technology Financial Services Used the software for: 6-12 months ### "WorkStory helps us collect data across the entire review period without relying on our memory " August 22, 2022 5.0 Support has been excellent! \[SENSITIVE CONTENT\] and his team are very responsive and have been open to our suggestions. Very happy with WorkStory! Pros We are a Microsoft Teams company and I love that WorkStory integrates seamlessly with Teams. Poll questions come through on a Teams Chat channel and allows users to quickly answer the question in just a couple of minutes. Cons I am hoping that we will eventually be able to customize the end of year/period reporting to easily pull in all of the comments for the period along with the summary ratings. Reason for choosing WorkStory Helps us keep track of employee performance throughout the year. Historically we would try to write a review at the end of the year and the reality is we are mostly influenced by the performance over the last 60 days. With WorkStory we get a complete picture and provide the employee with great feedback. Review Source Response from WorkStory August 23, 2022 Thanks Armand for the kind words! We're happy to hear that the integration with Microsoft Teams has made it easier for you to collect information and give you a more accurate perspective on employee performance. Reporting is a key aspect of our process - giving you and the employee a quick and clear understanding of the data. We will be sure to keep you updated as updates are made for this specific feature. Glad to hear you're enjoying the platform and our team! PB Paul B. Project Manager Construction Used the software for: Less than 6 months ### "We like what we're seeing so far" December 6, 2023 5.0 So far its been very good. I would recommend to other small businesses. Pros WorkStory allows you to collect reviews of multiple employees over a longer period of time so that you're not cramming during review time. Cons The dashboard can be slightly clunky and I don't understand how to use the reporting feature. Review Source Response from WorkStory December 7, 2023 Hey Paul, happy to hear that you're enjoying the experience so far. Appreciate you taking the time to leave a review. You hit the nail on the head with regard to the process - making reviewing an ongoing experience so that formal performance reviews are quick and easier to put together...all while your fellow team members benefit from having continuous feedback throughout the year. As for the dashboards and reporting, we have some great FAQs that include walkthrough videos which might be helpful: https://home.workstory.team/faq/creating-a-report Happy to assist directly if needed. Feel free to reach out! Thanks again for the review! ME Martin E. Project Manager Computer Software Used the software for: I used a free trial ### "It’s a great software for continuous review. " March 13, 2023 5.0 I enjoy it! Pros Real-time feedback prompted by timely notifications. Additionally, I like knowing what my feedback is from those who have submitted reviews. Cons The review can be pencil whipped if the reviewer doesn’t have time to accomplish the review. Review Source Response from WorkStory March 15, 2023 Hi Martin, thanks for the fantastic review! Happy to see that the automated process gave you quick access to real-time feedback from your peers and also provided you with the opportunity to share easily with others. With the reviews - in future - if you don't have time to complete it in the moment, you can always leave it and go back when time allows. Please let us know if you have any additional questions or concerns! Thanks again. DW Daniel W. COO Marketing and Advertising Used the software for: 1-2 years ### "Workstory Product Review from an SEO agency " November 1, 2022 3.0 Once we spent time with the onboarding and the appropriate questions to ask and grouping different departments together to review people who they work with we were able to take a big step towards insightful data. We were able to have actionable data ready for us to give people during their yearly reviews. Peer reviewed feedback goes a long way compared to just the opinion of the boss. Pros I liked how it fits into the day to day as a quick question. Doesn't feel as time consuming. I like the options to leave anonymous feedback, you get better insights that way. Cons Still having trouble incentivizing people to leave accurate ratings and reviews on people and to do it consistently. Many of them just give 5 stars and the same comment for everyone. Reason for choosing WorkStory n/a Review Source Response from WorkStory November 2, 2022 Hey Dan, thanks so much for providing your review! Happy to hear the automated question approach fits in well with your workflow during the day - that's one of our main goals. We also appreciate the information related to the team responses and your insights on spending additional time with them to generate helpful feedback and data - providing more than just the manager's perspective. This is something we're always pushing for and will continue to strive towards with our partners. EB Erica B. VP, Media Marketing and Advertising Used the software for: 6-12 months ### "Great platform with some improvements to make it even better" January 3, 2023 4.0 Pros Feedback is saved in one place for each personEmail prompts to submit reviews Cons The reports were not as customizable as would prefer. I had to copy and paste all the comments for each review into notes. It would be better if they were automatically included. Review Source Response from WorkStory January 4, 2023 Hi Erica, thanks so much for the review! Nice to see that you appreciate the easy feedback collection and the fact that users are able to see their feedback all in one place - to make analysis and growth even easier. Very much appreciate your input on the reports. We're constantly working towards improving that aspect of the process and will be sure to take this note into account for future development opportunities. Feel free to reach out to us if you have any questions along the way while using the system! Thanks again. LD Louis D. Project manager Construction Used the software for: Less than 6 months ### "My Workstory Experience" December 6, 2023 4.0 Pros The features I like the most are that you don't need to monitor your account, the app prompts you when your feedback is needed. I also enjoy the ease of use and dashboard navigation. Cons The only con I have is the randomness of the questions. I think that if you had the option to choose which categories you would receive questions from it would be helpful and minimize the amount of "I don't know" answers you would receive. Review Source Response from WorkStory December 7, 2023 Louis, thank you for taking the time to provide your review! We're glad to hear that the ongoing feedback system allows you to provide valuable information for your team members in a way thats quick and easy while also giving you a way to see your own feedback. As for the questions - we certainly understand. Those are informed by the roles and questions set for your fellow team members. If you feel that some of the questions do not apply, please inform your team's administrator and they can easily swap or remove the questions that don't apply. Let us know if you have any questions and thanks again! HS Heather S. Chief Programs Officer Health, Wellness and Fitness Used the software for: 6-12 months ### "Performance Evaluation in Real Time with Real Results" August 30, 2022 5.0 Pros WorkStory (GetSpeedBack) has been a game changer in improving how our management team is providing constructive feedback to our team members on their skills and abilities. By answering randomized performance questions on a regular basis, we are able to provide support before a skill/knowledge gap becomes a liability and also provide authentic gratitude to those meeting and exceeding expectations, rather than waiting six months to a year to provide formal performance feedback. The software is easy to use, convenient for busy professionals, and was breeze to customize to our needs. Personally, I always dreaded the task of performance evaluations, but with WorkStory I look forward to answering a few questions weekly and using the insights regularly in 1:1 meetings. Cons Integrating WorkStory into our business processes was extremely easy. After adjusting some settings, we were able to find a frequency that satisfied our management team. Review Source Response from WorkStory September 2, 2022 Hey Heather, thank you for the review! It's good to hear that your team is able to identify and provide support to your team members, more quickly, as a result of the continuous performance management process. You put it best with, "rather than waiting six months to a year to provide formal performance feedback"! That's exactly what we're after. Glad that our frequency settings were able to be customized to fit the needs of your team as well! Appreciate you taking the time. NS Naomi S. Marketplace Specialist Textiles Used the software for: Less than 6 months ### "Honest review from an employee whose company has been using this " October 30, 2023 4.0 Great! Nothing to really complain about Pros I like the kind of questions it asks, the fact that it works with Microsoft Teams, and I especially love the AI generation of summaries - I found mine to be very on point with what my colleagues think of me Cons The participation count when it sends me summaries of how much I participated before I can even complete the last few questions Review Source Response from WorkStory October 31, 2023 Hey Naomi, thank you for the positive review. We're happy to hear that you enjoy taking advantage of the review process via the Microsoft Teams integration and that the automatically generated performance summary has been helpful! We appreciate your comment about the participation summaries and will incorporate that into future product development discussions. Thanks again and please feel free to reach out with any questions. LS Laura S. Project Illustrator Construction Used the software for: Less than 6 months ### "Creates Consistent Feedback Routine" May 1, 2023 4.0 Having consistent feedback from my peers in addition to managers has been great for personal and team growth. Pros Having a single place for all feedback to live is great. The prompts take away the need to remember to write and share feedback with team members which is a huge plus. Cons The automatic question prompts don't always fit the team member which requires some additional thought or action. I'm on a small (8 perrson) team and I have found anonymity to be very difficult if not impossible with reviews. Review Source Response from WorkStory May 18, 2023 Hey Laura, thank you for the review! Happy to hear that you found the system valuable, especially that it's helpful serving as a single place to share feedback with others. Your feedback on the question prompts not fitting is completely valid - we typically work with admins to help tailor those to make sure they're as applicable as possible. Also, next time you see one that isn't a great fit, please use the "I'm not sure" option as that will allow you to essentially "skip" the question and get another. Also, anonymity within a smaller team is certainly a concern. If you're willing to provide constructive feedback to the individual's manager, that might be another way in which you can feel comfortable sharing helpful information without your name being attached. This sort of feedback is valuable to us so thank you again for taking the time! CN Carter N. Product Analyst Computer Software Used the software for: Less than 6 months ### "WorkStory User" March 26, 2023 4.0 WorkStory is enabling our company to better gauge employee morale. Pros My favorite part about the WorkStory is the dashboard that enables me to see my progress and keep track of my reviews (both internally and externally). Cons I often get questions about employees that aren't applicable to me at all. Review Source Response from WorkStory March 27, 2023 Thank you Carter for the helpful review! The dashboard is central to helping team members better understand their growth over time and we're glad to see you have taken advantage of that! As for the questions about other employees, your manager or system administrator can change your relationships so that you're not being asked questions about others that do not apply. If you have any follow up questions, please feel free to reach out to us! Thanks again. JF Jennifer F. VP, Client Engagement Marketing and Advertising Used the software for: 6-12 months ### "Workstory simplifies the evaluation process" August 25, 2022 4.0 Very positive. Pros It's a very good value, the customer service is terrific and it really helps simplify and streamline the evaluation process. The platform enables real-time opportunities to note employee progress, wins and establish areas for focus or improvement. It inevitably saves time constructing an end-of-year progress report and the automated reminders ensure frequent inputs so employees receive ongoing feedback throughout the year. Cons It just took a little time to get accustomed to. It's not complicated, it just required a commitment from the organization. Review Source Response from WorkStory August 29, 2022 Thank you for your review Jennifer! We try to provide the best possible customer service and are glad you found it to be helpful in getting up and running. As the process is a bit different from the traditional, we recognize that it takes some organizational commitment to get started so that, ultimately, you can save time throughout your performance management process. We appreciate that you feel the initial effort was worth it and are happy to work with you and your team! NB Natalie B. Software Developer Computer Software Used the software for: 6-12 months ### "Big Process Improver" August 24, 2022 3.0 Pros Quick and easy wait to leave and receive feedback. I think this is a huge improvement on our process as a company. Being able to easily leave realtime feedback cuts down on extra information that I need to keep track of. Cons The interface can be a little clunky. When a review comes in via email, it is not always clear whether clicking the score will submit the feedback or if it is required to click submit on the window that opens. When in the web application, missed reviews could just show at the top of the screen one at a time without having to open a different page. Would be nice to see some more positive feedback like a colored background on the feedback chart. e.g. scores of 60 or above are green, anything below is orange. To counteract the subconscious assumption that anything that scores below 90/100 needs improvement. Review Source Response from WorkStory August 25, 2022 Thank you Natalie for providing your review! Happy to see that our process is an improvement on the standard performance evaluation practice at your company. Really appreciate your detailed feedback on the review steps and dashboard items. We couldn't agree more that visuals, outside of the metrics, are helpful in communicating performance concepts more quickly. We will be sure to bring this into our team's product discussions as we strive for clarity and ease of understanding. Thank you again for taking the time! HD Harold D. Operation Associate Facilities Services Used the software for: Less than 6 months ### "System has helped me learn my strengths and weaknesses " March 27, 2023 5.0 Pros The feedback I get from my collegues really help me understand how I am bennifiting everyone, and most importantly how I can improve. Because the feedback comes right away alot of people give me feedback with examples, clarification, and a lot more detail. Cons The only feedback I would give is that I would like more statistical charts (PI and Graph) to help me understand my percentage of success in specific categories, instead of having emojis. Review Source Response from WorkStory March 28, 2023 Thank you Harold for the great review! It's great to see that the process is allowing you to get a better understanding of how well you're doing based on the high quality feedback from others you're working with. Thanks for the comment about more ways to visualize the data. We'll certainly incorporate this when considering other ways of viewing your dashboard. Thanks again Harold! CM Caitlin M. COO Real Estate Used the software for: I used a free trial ### "WorkStory is a no brainer" April 3, 2023 5.0 It's been so easy, and so impactful! Can't recommend it enough. A very easy way to make a big impact on your performance management. Pros This was the piece that was missing for us in our performance management. WorkStory has made it so easy to utilize the communication platforms we already have in place to implement continuous reviews. This has helped engage employees and ensure that performance reviews are based on facts, not memory. We love it. Cons I don't have too much to say here. The team is so responsive, and so far it seems to be working just as expected. Reason for choosing WorkStory Simply, \[sensitive content hidden\]. He has been such a wonderful partner over the last year+ and I so appreciate his help in navigating getting WorkStory started at Workbox. Review Source Response from WorkStory April 4, 2023 Thank you Caitlin for the fantastic review! We're very happy to hear that we're enabling your team to conduct a more continuous review process that facilitates real-time feedback. We're looking forward to assisting the team with their ongoing development moving forward! RP Rimple P. Financial Accountant Marketing and Advertising Used the software for: Less than 6 months ### "Self Assesment " July 6, 2023 5.0 Self assessment and communication within the team are the main benefits of Workstory for me. Pros I enjoy the self assessment function via Workstory. Cons Least likely is some of the questions regarding other coworkers that I am unsure of the answers to. Review Source Response from WorkStory July 13, 2023 Hey Rimple, thank you for the positive review! Happy to hear that you like the self assessment aspect of WorkStory. If you find that you're receiving questions for coworkers that you're not sure how to answer, please select the "I'm not sure" response and let you manager know - they can always make changes for you. Glad the WorkStory process is helping to promote better communication with you and the team! JA Jordan A. National Sales AMnager Marketing and Advertising Used the software for: Less than 6 months ### "The feedback you never knew you needed" January 30, 2023 5.0 Pros I like this software because its so easy to use and implement into the systems in place already. For example, we use slack at my organization and WorkStory actually can be put as an add-on so whenever you have a review to do they just message you! It's so easy to stay on top of. Not to mention you get to read reviews from your peers on different subject matters. This feedback is critical to either getting better at your job or getting recognition for hard work! Cons The only bad thing that I have encountered about this software is when someone new starts it will start asking you to review them, but if they have only been there a day or two there is nothing to review them on! Review Source Response from WorkStory January 31, 2023 Hey Jordan, thanks for the great review - love the title! Happy to hear that you've had a beneficial experience receiving feedback from your team and that you're finding the process via Slack to be so helpful. As for the newest team members - if your organization would like to get them started right off the bat but you don't have anything constructive to share, you can use the "I'm not sure" option when reviewing. This doesn't count against you and doesn't leave the new team members with "generic" feedback. Thanks again! Please feel free to contact us with any questions. CL Chris L. CTO Marketing and Advertising Used the software for: 6-12 months ### "Build Reviews Over Time" August 30, 2022 5.0 Annual or even quarterly reviews don't give the quick feedback employees need to adjust performance. WorkStory helps employees understand what they are doing well and where they may need to focus to better support the team and grow in their role. From a managerial perspective, you are much better prepared to write a useful and accurate review when you have point in time snapshots of not only how you perceived a given employee but how their peers and reports viewed them as well. Pros \* Allows for 360 feedback on a regular cadence \* Can target specific job functions or qualities \* Granular control over who is reviewed by who and for what \* Excellent Support Cons \* For just handling reviews it can be on the pricier side of the offerings, but the support makes up for that Review Source Response from WorkStory September 9, 2022 Chris, thank you for taking the time to provide us with a review! Happy to hear that we've helped you to implement a more regular 360 review process and that your employees have benefitted from a more continuous feedback loop between formal conversations. We're always excited to hear that the customer service is appreciated as well. KS Karinna S. Account Manager Marketing and Advertising Used the software for: I used a free trial ### "New Users in an Organization" January 2, 2024 5.0 Pros I like the real-time, immediate feedback. Cons If you are new to an organization, you are not going to have any reviews. And there could be more suggestions and recommendations about how to give objective and comprehensive feedback. Review Source Response from WorkStory January 25, 2024 Hey Karinna, thank you for taking the time to provide a review. We're happy to hear that the real-time feedback collection is proving beneficial! Your point about feedback education is quite important. We try to supplement the organization's own internal training and direction by offering materials via our onboarding processes. It's helpful to hear your thoughts so that we can find other ways of continuously reinforcing positive feedback practices elsewhere throughout the process. Please feel free to reach out with any follow up questions as you continue to use the WorkStory platform! BF Brian F. COO Medical Devices Used the software for: 1-2 years ### "Love the integration of WorkStory!" August 30, 2022 5.0 Pros Ease of use and integration with daily workflow in Slack was so helpful for our use case. This enabled our team to use this tool so easily! Cons Just like any software tool, sustained use with teams requires commitment but its doable. Reason for choosing WorkStory Affordability for entry level use compared to alternative products along with the minimal amount of work to implement at start was really great with WorkStory! Review Source Response from WorkStory September 2, 2022 Thank you for providing your review Brian! Happy to hear that the Slack integration made the process more effective for your team. We strive to make things as easy as possible - especially the onboarding and setup process. PN Patricia N. Learning & Events Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "PN Review" January 3, 2023 5.0 Although I haven't been using it for long, I appreciate the ability to provide continuing feedback to team members, as well as being able to review what my peers have rated / commented about my performance so I can make changes on an ongoing basis. Pros I like it's connection to Microsoft TEAMS and how easy it is to use. I also like that it allows for continual feedback among team members and not just a "yearly review". Cons I haven't been using it for log, so nothing yet that I dislike. The only thing I can think of is that I've had to select "I am not sure" multiple times since I am being asked about team members on activities I am not involved and do not know if they are performing effectively or not. Review Source Response from WorkStory January 5, 2023 Thank you so much for the review Patricia! It's nice to hear that you're having an enjoyable experiencing leveraging the Microsoft Teams integration and that it is making it easier for you to offer feedback to your team members on a continuous basis. As for the "I'm not sure" reviews - we'd recommend connecting with your team administrator to make sure the review relationships you have assigned are the most applicable - perhaps removing those for team members who you don't work with as frequently. Glad you're having a positive experience thus far and we hope that continues as the team produces more feedback throughout the year. Please feel free to reach out with any questions! RD Rebecah D. Content Manager Marketing and Advertising Used the software for: 1-2 years ### "Great software!" November 7, 2022 5.0 The benefits of WorkStory are undeniable. It has enabled our company to do a better job of providing feedback, pointing out areas that need improvement, and giving positive support and encouragement. Pros Workstory is VERY easy to use. Its ability to integrate with Slack makes it even more useful and accessible for our team. I also love that I can learn more about how my team feels about me and my work ethic due to Workstory's rating system. Cons Workstory asks for reviews a little too often for me. While it is absolutely important to provide my colleagues with feedback, the frequency of automated review requests can be offputting and overwhelming sometimes. Review Source Response from WorkStory November 9, 2022 Thank you Rebecah for the review! Very happy to hear that the Slack integration is helping you to get a better sense of your team dynamic. We can certainly work with you to dial back the reviews as necessary. We recommend reaching out to your team administrator who can help to adjust those. Thanks again for the comments! PC Peter C. Associate Director of Technical Project Management Marketing and Advertising Used the software for: Less than 6 months ### "Great Tool!" April 19, 2023 4.0 Pros integrating with slack and getting live performance reviews is great! Cons It seems like the cadence of reviews is pretty high but that may just be our setup. Review Source Response from WorkStory April 20, 2023 Thanks for your review, Peter! We're thrilled to hear that you're enjoying the integration with Slack and the live performance reviews. Regarding the cadence, the very first set of reviews will be slightly more concentrated and then from there they should be more spread out - never receiving more than one per day. If you find that they're still to frequent, please check in with your manager or system admin who can very quickly adjust your review relationships and/or their scheduling. Happy to answer any questions on this front if you'd like to reach out to us directly. Thanks again for your feedback, and we're glad to hear that you find our tool helpful! Similar Products Featured