# Rezerv Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rezerv the right Scheduling solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265040/Rezeve/reviews --- Rezerv 4.9 (76) [View alternatives](https://www.capterra.com/p/265040/Rezeve/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Reviews of Rezerv Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews FS Fajar S Tech ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Rezerv really help us to handle the operation side of our Yoga studio, we used to use excel to track our operation and now all of it are replaced using rezerv platform and it feature much more than that!“ May 5, 2026 KW Khai Xuan John W ManagementEntertainment, 11 - 50 employeesUsed the software for: 1-2 years. “The system can handle basic booking and management, but there are multiple areas that feel limiting and inconvenient in actual business use.“ March 31, 2026 SC Stanley C ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “We have been using the Rezerv Booking System since 2023 for our studio, Surya Yoga & Pilates Studio Kuchai, and it has truly transformed the way we manage our business.“ March 15, 2026 PS PENDI S General ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: I used a free trial. “The system feels limited when handling schedule changes, cancellations, or complex bookings.“ December 30, 2025 GM Gianina M Founder and OwnerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months. “It's been such a seamless transition from handling bookings and inquiries manually, to being able to view booking/performance/sales reports and having everything in one place.“ March 17, 2026 MP Mel P DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “It is also hard on the payroll as I can't customise it depending on the group class type, number of clients and seniority of instructor.“ November 11, 2025 YS Yosef S ManagerSports, 2 - 10 employeesUsed the software for: Less than 6 months. “Our members can easily book classes or sessions from their phone, which has reduced a lot of manual scheduling work for our team.“ March 16, 2026 RL Rafael L Managing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Financial and sales reports are not as robust as I would have liked.“ March 16, 2026 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CT Charles T. Manager owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Rezerv Book App" May 7, 2026 5.0 Fairly easy to use, and customer already get used to book with rezerv, as a few of studio/gym in my City area, all use Rezerv, so It been very easy and familiar for customer. Pros Easy to use, lots of feature and it keeps coming, and video to explain and use the feature. the client support been very helpful, fast to response. Booking is very easy for customer. Cons There a few feature that I want, is not yet in Rezerv, like for customer to purchase a package for 3 people that require the 3 of them to come on a same day and time. right now the customer can just put 1 person in the class, and the remaining credit to be keep for next time. But , what I need is for the customer have to put 3 , without option of only book for 1. But I am sure this feature will be added in near time. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv Price wise and ease of use, Fast response to any question. Review Source YHH Yie Hahn H. Founder Recreational Facilities and Services Used the software for: 1-2 years ### "A Scalable Operating System for a Growing Dance Community" June 2, 2026 5.0 Our overall experience with Rezerv has been very positive. Before Rezerv, we relied heavily on WhatsApp, spreadsheets, and manual tracking. Rezerv gave WCS Malaysia a more structured and scalable way to manage bookings, payments, memberships, and attendance while still keeping the student experience simple. Pros Rezerv helped us bring bookings, payments, attendance, packages, and check-ins into one system. What I liked most is that it connects the full customer journey, from purchase to booking to attendance tracking, reducing manual admin and giving us better visibility as our community grows. Cons There was some setup effort required to structure our packages, classes, and workflows properly, especially because our dance community operates differently from a typical gym or studio. But once the system was configured, it became much easier to manage and scale. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv We chose Rezerv because it was the best fit for how WCS Malaysia actually operates. Compared to the alternatives, Rezerv felt more right-sized, flexible, and practical for managing classes, packages, payments, check-ins, and attendance in one place. It gave us the structure we needed without feeling overly complex or built only for large gyms or traditional studios. Review Source KXJW Khai Xuan John W. Management Entertainment Used the software for: 1-2 years ### "Barely hits average" March 31, 2026 2.0 My experience has been average at best. The system can handle basic booking and management, but there are multiple areas that feel limiting and inconvenient in actual business use. It works for simple operations, but once you need more flexibility or smoother workflow, the gaps become more obvious. Overall, it is not a terrible platform, but there is nothing especially impressive about it, and there are enough pain points that I would not rate it highly. Pros The platform covers the basic needs for booking and class management. It is usable for day-to-day operations, and the interface is relatively straightforward for simple tasks. Cons There are too many limitations for a growing business. Some important features feel incomplete or not flexible enough, and certain issues take too long to be improved. We also faced frustrations with system restrictions, extra costs on some functions, and features that do not fully match operational needs. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) thought I will be much better than glofox but it just slightly better Review Source CS Carina S. Founder, Mobility and Recovery Specialist, Therapeutic Yoga Teacher, Flow and Recovery Health, Wellness and Fitness Used the software for: I used a free trial ### "Smooth Transition and Excellent Support for Small Business Owners" March 5, 2026 5.0 My overall experience with Rezerv has been very positive. As a yoga teacher and small business owner running Flow + Recovery, I was initially worried about migrating my existing client data and active packages from my previous booking system. I expected the transition to be long and complicated, but the Rezerv team made it surprisingly smooth. The migration process was completed within the expected timeline, and we were able to get everything ready for launch quickly. I also appreciated \[sensitive content hidden\] clear and straightforward training videos, which helped me understand the system better. Even while still on a free trial, the team treated me like a valued customer. I would highly recommend Rezerv to other small business owners looking for a reliable booking platform with excellent customer support. Pros Rezerv is very accessible and affordable for small business owners and solo operators like me. The platform offers powerful features such as appointment bookings while still being easy to navigate. What stood out the most was the incredible customer support. \[sensitive content hidden\], who assisted me during the migration, was extremely responsive, knowledgeable, patient, and supportive. Every question I had was answered clearly, and when we encountered a challenge during data migration, \[sensitive content hidden\] and her dev team solved it in just about an hour. The level of care and guidance made the entire transition feel smooth and manageable. Cons Like with any new system, there is naturally a learning curve and it can feel overwhelming to restart and reorganize everything when moving from an old booking platform. However, the strong support from \[sensitive content hidden\] and the Rezerv team made the process much easier and less stressful. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[vibefam](https://www.capterra.com/p/218462/vibefam/) Reason for choosing Rezerv I chose Rezerv because I found the platform clean, modern, and very intuitive to use. As a small business owner managing everything myself, it’s important for me to have a system that is easy to navigate both for me and for my clients. The interface felt organized and user-friendly, and the appointment booking structure fits well with the way I run my yoga and wellness services. Switched from [Punchpass](https://www.capterra.com/p/133857/Punchpass/) As my business continued to evolve, I felt it was the right time for a fresh start with a new system that aligned with the next phase of my studio. I was also launching a new website and welcoming new students, so it made sense to transition to a platform that better supports both class-based and appointment-style bookings. Rezerv’s structure and flexibility felt like a good fit for how I want to manage and grow my yoga and wellness offerings moving forward. Review Source AA Aida A. Managing Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great system with unmatched support!" June 20, 2026 5.0 So far, so good. If you are looking for a reliable, evolving, and supportive booking platform, I cannot recommend Rezerv enough! Pros I genuinely love everything about Rezerv. From day one, transitioning to and using the app has been incredibly smooth and seamless. User-Friendly Interface: The app is exceptionally easy to use, both on the backend and for clients. It just works, beautifully and efficiently. Phenomenal Team & Support: The people behind Rezerv are fantastic. Their support team is responsive, helpful, and truly cares about their users. Community-Driven Updates: What sets them apart is how they actually listen. They take feedback seriously and roll out new features based on what we genuinely need. Unbeatable Value: All of this comes with incredibly fair pricing and excellent rates that make sense for growing businesses. Cons I hope the class rating feature is available on mobile app soon! And able to upload our mailing list to the email marketing feature. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv value, features, support. makes more sense for my business in Malaysia. Review Source CNT Chong Nyen T. Director Sports Used the software for: 1-2 years ### "Easy to use, functional, and useful" June 25, 2026 4.0 So far the experience has been positive. The team has been very responsive and the support for any issues were solved very quickly. Pros User friendly and easy to set up. The app focuses on making it simple for the user and this has made gym management a breeze Cons Some features could be added, but I am confident that they will as they listen to feedback. So far since we have onboarded with them, they have added more features though some are still very rudimentary. Switched from [bsport](https://www.capterra.com/p/197172/bsport/) Wanted to use something simpler and with a local team support Review Source PL Priscilla L. Co-Founder and Instructor Sports Used the software for: 1-2 years ### "REIGN Pilates' Review" June 16, 2026 5.0 We've been using Rezerv since the very beginning of REIGN Pilates, and it's been such a great experience working with \[sensitive content hidden\] and his team. What really stands out is how genuinely supportive they are — they've always been responsive to our feedback, ready to jump on calls to walk us through features, and proactive about rolling out new updates that actually make sense for what studio owners and clients need. That last part is what we love most, you can tell they're constantly thinking about how to improve the product in meaningful ways. Pros The platform is really intuitive for us to manage internally, and our clients love how easy it is to book, pay, and view the schedule all in one place. It just works and that matters a lot when you're running a busy studio. Highly recommend Rezerv to any boutique fitness studio looking for a booking system with a team that truly has your back! 🙌 Cons If there's one thing we'd love to see, it's faster feature rollouts, but we totally get that good things take time, and the team is clearly putting in the work to get it right. Review Source DA Debby A. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Rezerv Review" May 14, 2026 5.0 Overall, my experience with Rezerv has been highly positive and transformative for our boutique wellness studio's daily operations. The platform is an absolute lifesaver when it comes to the fundamentals—it helps me immensely in handling class bookings, managing schedules, and organizing complex employee shifting rosters. It has successfully eliminated a lot of manual administrative work for our team. The only area where I see significant room for growth is in the analytics and reporting module. It would be an incredible addition if the reports could be customized to fit specific business needs, providing deeper, more granular insights into our data. Aside from that, it is an intuitive, highly reliable platform that I would definitely recommend to other studio owners looking to streamline their backend operations. Pros Rezerv helps me a lot in handling booking, classes, schedule, and even employee shifting. As a boutique wellness studio owner, this platform has completely streamlined our operations. The automated scheduling and seamless booking flow save our admin team hours of manual work every week, making our daily management much more efficient. Highly recommended for any studio owner looking to scale! Cons While Rezerv is excellent for daily operations, there is room for growth in the analytics department. It would be very helpful if the reporting tools could be more customizable to fit specific business needs. Currently, we need deeper insights into our data, and having a more flexible reporting dashboard would allow us to make better-informed strategic decisions for our studio’s growth. Review Source BN Berliana N. CMO Consumer Services Used the software for: Less than 6 months ### "Game Changing Tools for My Wellness Studio" June 9, 2026 5.0 Our journey with Rezerv has been incredibly smooth. The overall experience can be described as highly efficient and stress-free. It’s an easy-to-use platform that pairs a very convenient user interface with powerful flexibility in schedule management. Having integrated marketing tools is the cherry on top, making it a complete, hassle-free ecosystem for our business website. Highly recommended for anyone looking to simplify their online operations! Pros Using Rezerv as our website platform has been a game-changer. It is incredibly easy to use and very convenient for our daily operations. What we love the most is how flexible the scheduling management is—it allows us to adapt quickly to any changes. On top of that, having built-in marketing tools right at our fingertips makes promoting our business so much easier. It truly combines convenience and powerful features in one place! Cons While Rezerv includes helpful foundational marketing features, the tools currently feel a bit basic for a growing studio. It would be incredibly beneficial to have more advanced marketing capabilities—such as deeper client segmentation, customizable email/automation templates, and more flexible campaign building. Expanding this area would prevent us from needing external software to handle our studio’s retention and promotional campaigns. Review Source AC Ara C. Operations Director Consumer Goods Used the software for: 1-2 years ### "Rezerv is an Excellent Platform" June 23, 2026 5.0 Pros As a studio owner, Rezerv has significantly streamlined our operations. From bookings and memberships to client management, everything is intuitive and easy to use for both our team and clients. The platform has helped us reduce admin work, improve efficiency, and create a smoother customer experience. Highly recommended for fitness and wellness businesses looking to scale. Cons While Rezerv has been very helpful overall, there are still areas for improvement. Some features can feel limited when it comes to deeper customization of reports and business analytics. There were also occasional small glitches or learning curves during setup, especially when training new staff. However, these issues are manageable and did not outweigh the overall benefits of the platform. Review Source MK Marius K. CEP Sports Used the software for: 2+ years ### "Ashtanga Yoga Shala Vilnius review" November 12, 2025 5.0 Highly recommended for small and larger businesses. The team makes something new constantly. The life and administration becomes easier! Pros The team makes something new constantly. Reacts to the issues if there are any. The best price/quality ratio. Cons Some export of the data to Excel could be made more easily and comfortable. Possibility to contact group of customers or all the customers, email marketing wants to be implemented. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) Those products did not correspond to our needs fully Review Source AH Affan H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Rezerv review for Carpe Diem BJJ Jakarta" January 21, 2026 5.0 Great so far! Happy to discuss need and customization with the support team. Looking forward to use more features Pros Easy to use, learning curve isnt steep. Great to use for both staff members and customers alike. Helpful support team Cons No retail/merch sales on the online store. No possible connection to inventory for beverages or merch items Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[vibefam](https://www.capterra.com/p/218462/vibefam/) Reason for choosing Rezerv The free website builder. Local support team. Price and ease of use Review Source NT Nuda T. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great experiences " December 13, 2024 5.0 Great. Support staff are very kind. Always answer my questions. Softwear are quite easy to understand and use. Pros Easy to use and train other staff members to use. Cons I need strong internet all the time to use Reserv smoothly. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv Mind and body is too big and too expensive. We were in talk with them a few times but it didn’t work out Review Source JN Jas N. People Operations Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly recommended." February 5, 2024 5.0 In general, our experience with Rezeve has been quite positive. We have utilized several booking platforms previously, and Rezeve stands out as the most user-friendly and responsive, especially when addressing issues or seeking assistance with reports, and so on. Pros We appreciate the prompt and effective customer support. Our feedback and suggestions are not only acknowledged but also treated with seriousness. The platform is highly useful, featuring an easy and uncomplicated interface that is well-received by customers. Cons We recommend that the team devise a more effective method for tracking issues and errors. Occasionally, problems are overlooked because we struggle to recall them. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv As a startup, we would like to try a different product. Review Source ANW Amanda Natalie W. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Software for Fitness Studio Owners" March 24, 2026 5.0 It has been the best decision to switch from my old software to rezerv. The reports that are generated have been so helpful in keeping track of teaching hours, commissions, sales, customer activity. It has made me save a lot of time in compiling these datas. Pros I love that the features really fit into what a studio owners need. Always keep upgrading and adding features which I really appreciate. Cons In the beginning the customer service was slow, but now it has been much faster so there's nothing to dislike. Review Source JL Jo L. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Smooth & Reliable Booking App for Studios" March 16, 2026 5.0 Pros Rezerv has been a great tool for managing our Pilates studio. The app is intuitive, easy to navigate, and makes class bookings and membership management very seamless for both our team and our clients. We especially appreciate how streamlined the scheduling and booking process is — it saves us a lot of time on admin work. Our clients also find the app simple to use when booking and managing their classes, which has really helped improve the overall experience. Overall, Rezerv has been a reliable and efficient platform for running a studio, and we would definitely recommend it to other fitness and wellness businesses. Cons That said, there are a few areas where the platform could improve. Certain backend features could be a little more flexible, especially when it comes to customizing memberships or packages. It would also be helpful to have more detailed reporting and analytics to better track studio performance. Review Source EC Esther C. Company Owner Sports Used the software for: 1-2 years ### "Great Comprehensive Software" March 18, 2026 5.0 Great! A user friendly software for experienced or new business owners. Easy to use, covers many aspects from scheduling to payments to reporting. Pros Good value for money for complete features on the software for a studio which includes many integrations. Cons Reports and customer database can be enhanced to make it more easy to manage, extract, compare and analyze data Review Source HZ Hafiza Z. Pilates Studio Health, Wellness and Fitness Used the software for: 6-12 months ### "Good Service & Efficient System" November 4, 2025 5.0 This system was recommended by my friend, and they appointed \[sensitive content hidden\] to guide me. She has been such a great help since day one, patiently guiding me through the Rezerv system and always responding quickly whenever I need assistance. She’s very helpful, attentive, and makes everything easier to manage. I truly appreciate her support and would definitely recommend this system to anyone running a wellness or fitness studio. Pros Rezerv is easy to use and reliable!! Great support from admin, making my studio run smoothly always. Cons Still waiting for the system to sync with email calendar, it’ll make scheduling more efficient and easy! Switched from [PTminder](https://www.capterra.com/p/144027/PTminder/) Price wise and for local payment gate-away. Review Source AY Arthur Y. Founder Sports Used the software for: Less than 6 months ### "Great booking tool for website " March 18, 2026 5.0 Overall, I would rate Rezerv 8/10. It works reliably and integrates smoothly into my website, making booking easy for my customers. It would be perfect if there were more customization options, even as a paid upgrade. Pros Rezerv makes it very easy to manage schedules and bookings. The timetable system is clear, simple to use, and integrates well into my website, making it convenient for both me and my customers. Cons The main downside is the limited customization options. It would be great if there were more flexibility in design and features, especially for businesses that want a more tailored booking experience. Review Source RH Richenda H. Co-Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Rezerv Review " August 29, 2025 4.0 Very fast onboarding with Rezerv, and they gave me some great free months ahead while I transitioned from another previous platform. So I appreciate that! Pros Full features, very pro. Good customer service. Reasonably priced. Has most of the features of what a pilates studio needs. Gives enough free trial time to transition from other apps, which is a great plus! Cons Cannot book private class through application. So we end up having to book the private classes manually for most private sessions. Review Source Response from Rezerv September 2, 2025 Hello Richenda, good news, appointment booking is now available in our iOS and Android app. You can use this feature to allow your client to book privates themselves. DG Dee G. Concierge Health, Wellness and Fitness Used the software for: Less than 6 months ### "Customer Service Review" March 16, 2026 5.0 Pros I was having a hard time navigating the app, but with the help of \[sensitive content hidden\] , she made my work much easier. She was very helpful and responsive. Cons There are so many things I want to do in the app, but I don’t have access to some of the tabs yet. I’m still learning how to navigate the site. Review Source IH Ia H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Value for Money - Great Investment for Studio Owners! " August 9, 2024 5.0 As a studio owner, we received a lot of good feedback from our customers that it's very easy to book and manage their classes. On the backend, it saves us time as it consolidates the class attendance, sales, and memberships. The Rezerv team is also very helpful and responsive for any concerns / questions we have. Pros Before using Rezerv, our yoga studio tracked all our classes, bookings and memberships manually which was time consuming and prone to errors. Switching to Rezerv is the best decision we've made. The app is very user-friendly and intuitive, making it easy for both our staff and customers to navigate. It has eliminated most of our manual processes. Cons The app does require frequent updates, but it's clear that these are to ensure it runs smoothly and keeps up with new features. Review Source RA Reza A. Owner Sports Used the software for: 6-12 months ### "Phet Muay Thai" July 26, 2024 5.0 Very satisfied with the features available on rezerv Pros Rezerv has been a total game-changer for Phet Muay Thai Gym! The intuitive interface makes it incredibly easy for our students to book classes. We love the ability to manage class effortlessly. Plus, the integration with payment system has streamlined our operations. Highly recommend! Cons Members need to log in via link provided. Would be nice for members to able to log in on an app Review Source ZC Zedong C. Managing Director Sports Used the software for: Less than 6 months ### "Up and coming major player " June 19, 2023 4.0 Amongst major brands like Mindbody and Glofox, Rezeve is definitely up and coming. Our experience with them for the past few months have been collaborative and integrative so far. Communications for tech support under the same timezone, and knowing they have a physical office locally helps a lot! Looking forward to many of their upcoming features which will put them on another league with the big names :) Pros The entire team including their \[sensitive content hidden\] are prompt with responding and dedicated to solving problems and coming up with features that's helpful for end users. Cons There are still some important functions and features not yet available and in the making. This makes users need to workaround for now. Review Source MT Michelle T. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Rezeve Review" March 15, 2024 4.0 Overall experience is great. The team is consistently revamping their offerings and are working on improving their product. Customisable features are not available yet. Pros Customer Service is responsive and the features are not complicated. Ability to use Rezeve as a booking platform & website builder is great. Cons Features are not very customisable. Website design is more or less fixed. Some lags in the system sometimes. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.