--- title: "Rezerv Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rezerv the right Scheduling solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/265040/Rezeve/reviews/" page_type: "reviews" language: "en" --- Rezerv 4.9 (85) [View alternatives](https://www.capterra.com/p/265040/Rezeve/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Rezerv Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Nook D Studio ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Setting everything up, from the online booking site to packages and class schedules, was straightforward, and the reporting is comprehensive, which makes tracking studio performance simple.“ July 22, 2026 KW Khai Xuan John W ManagementEntertainment, 11 - 50 employeesUsed the software for: 1-2 years. “The system can handle basic booking and management, but there are multiple areas that feel limiting and inconvenient in actual business use.“ March 31, 2026 FS Fajar S Tech ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Rezerv really help us to handle the operation side of our Yoga studio, we used to use excel to track our operation and now all of it are replaced using rezerv platform and it feature much more than that!“ May 5, 2026 MP Mel P DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “It is also hard on the payroll as I can't customise it depending on the group class type, number of clients and seniority of instructor.“ November 11, 2025 SC Stanley C ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “We have been using the Rezerv Booking System since 2023 for our studio, Surya Yoga & Pilates Studio Kuchai, and it has truly transformed the way we manage our business.“ March 15, 2026 Nook D Studio ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “For example, there isn't much flexibility in how we can design the online site.“ July 22, 2026 GM Gianina M Founder and OwnerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months. “It's been such a seamless transition from handling bookings and inquiries manually, to being able to view booking/performance/sales reports and having everything in one place.“ March 17, 2026 PS PENDI S General ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: I used a free trial. “The system feels limited when handling schedule changes, cancellations, or complex bookings.“ December 30, 2025 ## Showing most helpful reviews Showing 1-25 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fabiolla J. Studio Manager Health, Wellness and Fitness Used the software for: I used a free trial ### "Amzing job" July 27, 2026 5.0 Excellent. From the very beginning the process ran smoothly and for beginners like us we as a team was able to understand clearly Pros Very quick respond and set up meetings for B2B services promptly with clear explanation. We made a group to communicate bettwe and all the team was up to date. Cons The demo meeting was always full so me and my team had to wait and was not aware of the process and how long it took so we were cramp of time Review Source AA Aida A. Managing Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great system with unmatched support!" June 20, 2026 5.0 So far, so good. If you are looking for a reliable, evolving, and supportive booking platform, I cannot recommend Rezerv enough! Pros I genuinely love everything about Rezerv. From day one, transitioning to and using the app has been incredibly smooth and seamless. User-Friendly Interface: The app is exceptionally easy to use, both on the backend and for clients. It just works, beautifully and efficiently. Phenomenal Team & Support: The people behind Rezerv are fantastic. Their support team is responsive, helpful, and truly cares about their users. Community-Driven Updates: What sets them apart is how they actually listen. They take feedback seriously and roll out new features based on what we genuinely need. Unbeatable Value: All of this comes with incredibly fair pricing and excellent rates that make sense for growing businesses. Cons I hope the class rating feature is available on mobile app soon! And able to upload our mailing list to the email marketing feature. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv value, features, support. makes more sense for my business in Malaysia. Review Source KXJW Khai Xuan John W. Management Entertainment Used the software for: 1-2 years ### "Barely hits average" March 31, 2026 2.0 My experience has been average at best. The system can handle basic booking and management, but there are multiple areas that feel limiting and inconvenient in actual business use. It works for simple operations, but once you need more flexibility or smoother workflow, the gaps become more obvious. Overall, it is not a terrible platform, but there is nothing especially impressive about it, and there are enough pain points that I would not rate it highly. Pros The platform covers the basic needs for booking and class management. It is usable for day-to-day operations, and the interface is relatively straightforward for simple tasks. Cons There are too many limitations for a growing business. Some important features feel incomplete or not flexible enough, and certain issues take too long to be improved. We also faced frustrations with system restrictions, extra costs on some functions, and features that do not fully match operational needs. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) thought I will be much better than glofox but it just slightly better Review Source CT Charles T. Manager owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Rezerv Book App" May 7, 2026 5.0 Fairly easy to use, and customer already get used to book with rezerv, as a few of studio/gym in my City area, all use Rezerv, so It been very easy and familiar for customer. Pros Easy to use, lots of feature and it keeps coming, and video to explain and use the feature. the client support been very helpful, fast to response. Booking is very easy for customer. Cons There a few feature that I want, is not yet in Rezerv, like for customer to purchase a package for 3 people that require the 3 of them to come on a same day and time. right now the customer can just put 1 person in the class, and the remaining credit to be keep for next time. But , what I need is for the customer have to put 3 , without option of only book for 1. But I am sure this feature will be added in near time. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv Price wise and ease of use, Fast response to any question. Review Source CNT Chong Nyen T. Director Sports Used the software for: 1-2 years ### "Easy to use, functional, and useful" June 25, 2026 4.0 So far the experience has been positive. The team has been very responsive and the support for any issues were solved very quickly. Pros User friendly and easy to set up. The app focuses on making it simple for the user and this has made gym management a breeze Cons Some features could be added, but I am confident that they will as they listen to feedback. So far since we have onboarded with them, they have added more features though some are still very rudimentary. Switched from [bsport](https://www.capterra.com/p/197172/bsport/) Wanted to use something simpler and with a local team support Review Source VR Verified Reviewer Studio Manager Sports Used the software for: 1-2 years ### "Reliable studio management platform with responsive support" July 7, 2026 5.0 Overall, we’ve had a positive experience using Rezerv to manage our studio. It has streamlined our day-to-day operations, from bookings and memberships to website management, reducing the need to juggle multiple systems. We’ve also appreciated how actively the team continues to improve the platform. New features are released regularly, and customer feedback appears to be taken seriously when shaping future development. While no software is perfect, Rezerv has been a reliable solution that’s continually evolving, and we’re looking forward to seeing how it grows. Pros We’ve been using Rezerv for the past year to manage our fitness studio, and it’s been helpful having bookings, memberships, class packs and our website managed within a single platform. The seamless integration between the booking system and CMS is especially useful for a small team. What stands out most is the support team. They’re responsive, willing to troubleshoot issues with us, and it’s clear the product is actively being developed with regular feature updates and improvements. Cons As with any growing platform, there are still features and workflows that could be refined. Some processes require workarounds depending on your business needs, but the team has been receptive to feedback and we’ve seen continuous improvements over time. Review Source VR Verified Reviewer Management Health, Wellness and Fitness Used the software for: 1-2 years ### "A Reliable All-in-One Studio Management Platform" July 17, 2026 5.0 Our overall experience with Rezerv has been very positive. It has streamlined our daily operations, reduced manual work, and helped us manage our studio more efficiently. The platform continues to improve, and the support team has always been responsive and open to feedback. We're happy with Rezerv and look forward to seeing it continue to grow. Pros What I like most about Rezerv is how easy it is to manage our entire studio in one place. From bookings and memberships to attendance and reporting, everything is well organized and saves our team a lot of time. The support team is also responsive, listens to feedback, and is always working to improve the platform. Cons At times, updates to reports or existing features are rolled out without prior notice, which can affect workflows that rely on exported data. Better communication and advance notice for these changes would make the experience even better. Review Source PL Priscilla L. Co-Founder and Instructor Sports Used the software for: 1-2 years ### "REIGN Pilates' Review" June 16, 2026 5.0 We've been using Rezerv since the very beginning of REIGN Pilates, and it's been such a great experience working with \[sensitive content hidden\] and his team. What really stands out is how genuinely supportive they are — they've always been responsive to our feedback, ready to jump on calls to walk us through features, and proactive about rolling out new updates that actually make sense for what studio owners and clients need. That last part is what we love most, you can tell they're constantly thinking about how to improve the product in meaningful ways. Pros The platform is really intuitive for us to manage internally, and our clients love how easy it is to book, pay, and view the schedule all in one place. It just works and that matters a lot when you're running a busy studio. Highly recommend Rezerv to any boutique fitness studio looking for a booking system with a team that truly has your back! 🙌 Cons If there's one thing we'd love to see, it's faster feature rollouts, but we totally get that good things take time, and the team is clearly putting in the work to get it right. Review Source AC Ara C. Operations Director Consumer Goods Used the software for: 1-2 years ### "Rezerv is an Excellent Platform" June 23, 2026 5.0 Pros As a studio owner, Rezerv has significantly streamlined our operations. From bookings and memberships to client management, everything is intuitive and easy to use for both our team and clients. The platform has helped us reduce admin work, improve efficiency, and create a smoother customer experience. Highly recommended for fitness and wellness businesses looking to scale. Cons While Rezerv has been very helpful overall, there are still areas for improvement. Some features can feel limited when it comes to deeper customization of reports and business analytics. There were also occasional small glitches or learning curves during setup, especially when training new staff. However, these issues are manageable and did not outweigh the overall benefits of the platform. Review Source VR Verified Reviewer Studio Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Reserv Studio Management Experience" July 22, 2026 4.0 Pros Rezerv has been easy to use from a studio management perspective. Setting everything up, from the online booking site to packages and class schedules, was straightforward, and the reporting is comprehensive, which makes tracking studio performance simple. Customer support has also been great and fast whenever I've needed help. Cons There are still some functionalities that feel limiting. For example, there isn't much flexibility in how we can design the online site. Review Source RL Rafael L. Managing Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent Business Management System for Studios" March 16, 2026 5.0 Very happy with the overall setup, performance and quality of the system. The time, effort and money we’ve invested had a very quick payback time Pros Full featured and integrated management system. Easy to setup manage scheduling, staff and teacher management modules. Mobile web access of the system to manage the business remotely. Integrated and easy to use website development tools. No need for coding and technical background. Client support is responsive and easy to reach. They helped a lot during the setup phase of the system. Cons Financial and sales reports are not as robust as I would have liked. The built in reports are good enough for new entrepreneurs and managing the business. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv Functionality, Web development tools, local client support, and price point. Review Source TB Tess B. Co-Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Reliable App" March 16, 2026 5.0 Since our doors opened in January, the platform has been instrumental in our success. It’s reliable, professional, and our members love how easy it is to use. We’ve been reaping the benefits of this partnership since day one! Pros We’ve been using Rezerv since the launch of Club One Pilates in January, and it has exceeded every expectation. We intentionally chose Rezerv to power our studio because we needed a seamless, high-end experience for our clients from their very first class. Cons Like any robust platform, there was a brief learning curve for some of our less tech-savvy members during our launch in January. However, the Rezerv interface is so intuitive that everyone caught on quickly, and the support team was very responsive during that initial phase. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Rezerv Used by other local pilates studio in the area. Clients are already familiar with this. Review Source JP Joshua P. GYM ADMIN Health, Wellness and Fitness Used the software for: 1-2 years ### "A Game-Changer for Vortex Fitness" January 24, 2025 5.0 Rezerv has transformed how we operate at Vortex Fitness. Previously reliant on manual processes like pass ticket stamping, we now enjoy streamlined operations and easier transaction management. The platform is affordable yet premium, with exceptional customer service that’s always ready to help. Rezerv constantly adds new features, ensuring it stays ahead of the curve. If you’re looking for an efficient, cost-effective fitness management solution, Rezerv is a must-try! https://vortexfitness.rezerv.co/ Pros Affordability and Adaptive User Experience with continuous updates and implemented features coming in! Cons Expect minor/few bugs and fix around. Other than that all is Well! Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing Rezerv Affordable package. and ease of communication with Rezerv staff members. Review Source NT Nuda T. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great experiences " December 13, 2024 5.0 Great. Support staff are very kind. Always answer my questions. Softwear are quite easy to understand and use. Pros Easy to use and train other staff members to use. Cons I need strong internet all the time to use Reserv smoothly. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv Mind and body is too big and too expensive. We were in talk with them a few times but it didn’t work out Review Source JN Jas N. People Operations Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly recommended." February 5, 2024 5.0 In general, our experience with Rezeve has been quite positive. We have utilized several booking platforms previously, and Rezeve stands out as the most user-friendly and responsive, especially when addressing issues or seeking assistance with reports, and so on. Pros We appreciate the prompt and effective customer support. Our feedback and suggestions are not only acknowledged but also treated with seriousness. The platform is highly useful, featuring an easy and uncomplicated interface that is well-received by customers. Cons We recommend that the team devise a more effective method for tracking issues and errors. Occasionally, problems are overlooked because we struggle to recall them. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv As a startup, we would like to try a different product. Review Source ANW Amanda Natalie W. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Software for Fitness Studio Owners" March 24, 2026 5.0 It has been the best decision to switch from my old software to rezerv. The reports that are generated have been so helpful in keeping track of teaching hours, commissions, sales, customer activity. It has made me save a lot of time in compiling these datas. Pros I love that the features really fit into what a studio owners need. Always keep upgrading and adding features which I really appreciate. Cons In the beginning the customer service was slow, but now it has been much faster so there's nothing to dislike. Review Source DA Debby A. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Rezerv Review" May 14, 2026 5.0 Overall, my experience with Rezerv has been highly positive and transformative for our boutique wellness studio's daily operations. The platform is an absolute lifesaver when it comes to the fundamentals—it helps me immensely in handling class bookings, managing schedules, and organizing complex employee shifting rosters. It has successfully eliminated a lot of manual administrative work for our team. The only area where I see significant room for growth is in the analytics and reporting module. It would be an incredible addition if the reports could be customized to fit specific business needs, providing deeper, more granular insights into our data. Aside from that, it is an intuitive, highly reliable platform that I would definitely recommend to other studio owners looking to streamline their backend operations. Pros Rezerv helps me a lot in handling booking, classes, schedule, and even employee shifting. As a boutique wellness studio owner, this platform has completely streamlined our operations. The automated scheduling and seamless booking flow save our admin team hours of manual work every week, making our daily management much more efficient. Highly recommended for any studio owner looking to scale! Cons While Rezerv is excellent for daily operations, there is room for growth in the analytics department. It would be very helpful if the reporting tools could be more customizable to fit specific business needs. Currently, we need deeper insights into our data, and having a more flexible reporting dashboard would allow us to make better-informed strategic decisions for our studio’s growth. Review Source BN Berliana N. CMO Consumer Services Used the software for: Less than 6 months ### "Game Changing Tools for My Wellness Studio" June 9, 2026 5.0 Our journey with Rezerv has been incredibly smooth. The overall experience can be described as highly efficient and stress-free. It’s an easy-to-use platform that pairs a very convenient user interface with powerful flexibility in schedule management. Having integrated marketing tools is the cherry on top, making it a complete, hassle-free ecosystem for our business website. Highly recommended for anyone looking to simplify their online operations! Pros Using Rezerv as our website platform has been a game-changer. It is incredibly easy to use and very convenient for our daily operations. What we love the most is how flexible the scheduling management is—it allows us to adapt quickly to any changes. On top of that, having built-in marketing tools right at our fingertips makes promoting our business so much easier. It truly combines convenience and powerful features in one place! Cons While Rezerv includes helpful foundational marketing features, the tools currently feel a bit basic for a growing studio. It would be incredibly beneficial to have more advanced marketing capabilities—such as deeper client segmentation, customizable email/automation templates, and more flexible campaign building. Expanding this area would prevent us from needing external software to handle our studio’s retention and promotional campaigns. Review Source JLU Justin Luis U. Manager Sports Used the software for: 6-12 months ### "Simple and Reliable Booking Platform for Sports Facilities" March 13, 2026 5.0 Rezerv has been a reliable and practical booking platform for our sports facility. It simplifies bookings, payments, and cancellation handling. The system is easy to learn, efficient to manage, and works well for both players and staff. Overall it has helped streamline our court booking operations. Pros The platform is very easy to use for both management and staff even without a technical background. The Xendit payment integration works smoothly and automates payments well. We also like the booking credit system since we operate outdoor courts and weather cancellations happen. Credits are returned to players easily and they can rebook without the hassle of manual refunds. Cons Some advanced customization features could still be expanded especially if I have programming background, but overall the system already covers the core needs for court booking and payment management. I’d also like to embed widgets as well not just text and blogs. Review Source HZ Hafiza Z. Pilates Studio Health, Wellness and Fitness Used the software for: 6-12 months ### "Good Service & Efficient System" November 4, 2025 5.0 This system was recommended by my friend, and they appointed \[sensitive content hidden\] to guide me. She has been such a great help since day one, patiently guiding me through the Rezerv system and always responding quickly whenever I need assistance. She’s very helpful, attentive, and makes everything easier to manage. I truly appreciate her support and would definitely recommend this system to anyone running a wellness or fitness studio. Pros Rezerv is easy to use and reliable!! Great support from admin, making my studio run smoothly always. Cons Still waiting for the system to sync with email calendar, it’ll make scheduling more efficient and easy! Switched from [PTminder](https://www.capterra.com/p/144027/PTminder/) Price wise and for local payment gate-away. Review Source MV Monica V. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Since Birth" March 13, 2026 5.0 Overall, they have been with us since birth of Free Ocean Yoga. For the last 5 months, they supported and guided me especially. As a GM who opened this studio alone from the beginning, their team stepped up for me. It took a lot of challenges and maybe times ready to give up. But they did not waiver. We are still learning and growing. Pros Their helpful customer service team. Some features are quite easy to understand. Although there are "language" that may not make sense to me but make sense to someone else. Cons There are other features that kinda annoying like I can only upload less 1MB pic for the sight. There is no business app, so I have to save the link in Chrome or Safari. Review Source RH Richenda H. Co-Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Rezerv Review " August 29, 2025 4.0 Very fast onboarding with Rezerv, and they gave me some great free months ahead while I transitioned from another previous platform. So I appreciate that! Pros Full features, very pro. Good customer service. Reasonably priced. Has most of the features of what a pilates studio needs. Gives enough free trial time to transition from other apps, which is a great plus! Cons Cannot book private class through application. So we end up having to book the private classes manually for most private sessions. Review Source Response from Rezerv September 2, 2025 Hello Richenda, good news, appointment booking is now available in our iOS and Android app. You can use this feature to allow your client to book privates themselves. NN Natasha N. Supervisor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Rezerv!!" June 9, 2026 5.0 Overall is good, still can improve, and always have an update every 2 weeks. I will use it long term. Pros Bookings are easy to use, schedule very clear, and the CS very helpful whenever I have issues. I like it. Cons I can't get report for the each instructor without showing it on the website. (maybe in the future can put instructor without visible on website so we have our own data) Review Source DM Dzianti M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Rezeve was the best solution for our gym management at an affordable price." July 26, 2023 5.0 For the price that we are paying and always feeling like we are the only gym they service, we are very happy with the choice to switch to Rezeve so far. Highly recommend to any size of gym/martial art business. Currently using for 2 outlets and 1 more in the near future. Pros The customer service is 100% the best we have ever encountered. Solutions are given almost immediately. Plus just being with them for slightly more than 6 months, there have been several feature updates (and more to come). They really listen to your business needs and cater to your preferences. Cons Certain features that we already had on Glofox that are not available on Rezeve just yet such as an online store on the website, push notifications on app, fpx payments (but have recently been available) Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Rezerv Price Review Source ZC Zedong C. Managing Director Sports Used the software for: Less than 6 months ### "Up and coming major player " June 19, 2023 4.0 Amongst major brands like Mindbody and Glofox, Rezeve is definitely up and coming. Our experience with them for the past few months have been collaborative and integrative so far. Communications for tech support under the same timezone, and knowing they have a physical office locally helps a lot! Looking forward to many of their upcoming features which will put them on another league with the big names :) Pros The entire team including their \[sensitive content hidden\] are prompt with responding and dedicated to solving problems and coming up with features that's helpful for end users. Cons There are still some important functions and features not yet available and in the making. This makes users need to workaround for now. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.