# Page 2 | Closing Folders Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Closing Folders the right Legal Document Management solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/265045/Closing-Folders/reviews

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Closing Folders

4.8 (177)

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Last updated March 13th, 2026

# Page 2 - Reviews of Closing Folders

## Showing most helpful reviews

Showing 26-50 of 177 Reviews

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Frequency of Use

DI

David I.  
Articling Student  
Law Practice  
Used the software for: 6-12 months

### "Very satisfied user cannot sing Closing Folder's praises enough"

September 18, 2025

5.0

Incredibly positive. Again, I cannot stress just how much I am genuinely fond of this product. It makes my work life much easier, and also is a very powerful productivity tool for tracking the status of deliverables. There's something very satisfying about having a fully customizable and organized agenda.

Pros

I cannot stress enough how much I enjoy Closing Folders, and how much I believe that this is a great product. Closing Folders has made my work life \*infinitely\* better. I am somebody who loves organization, and Closing folders gives me the flexibility to manage a closing agenda exactly how I like it. The ability to make categories, action items, etc., and to customize the tags for the action items is brilliant. The (new?) feature allowing for dates to be added to items is also very helpful. I can confidently say that I use most features available in Closing Folders, and I appreciate how responsive the team is, and how committed the developers are to their product. I think the absolute best parts of Closing Folders are the variables and the signatures. Those reduce the amount of time I need to spend immensely, and wildly reduce the chances of errors. Closing Folders variables have become a critical part of my practice. I was genuinely thrilled when Closing Folders added iManage integration, I think that may have been the best addition they've added so far. I also \*love\* schedules, and the ability to link other items as schedules. The share feature to export lots of files at once is perfect, as is the snapshot feature. I would, of course, be remiss not to mention my appreciation of the closing books system as well.

Cons

There is very very little that I do not like about Closing Folders. Admittedly, I use Closing Folders much more frequently as a personal closing agenda and tracker, so I do not have much experience with multiple teams accessing the same deal. However, from what I have experienced, that does seem to work well, even if it is not my preferred use method! It would be very, very nice if Closing Folders could automatically turn Excel spreadsheets into PDF files. Currently, I have to go to excel and print to PDF, choosing a paper size or zoom that fits the information within a single page, then upload that to Closing Folders. If anything changes in the excel file, I have to repeat this process; this is a bit of a hassle. I don't know how difficult it would be to add something like this, but that would be a huge update in my books.

Review Source

Response from iManage

September 23, 2025

David, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your detailed review.

AQ

Annie Q.  
Lawyer  
Law Practice  
Used the software for: 1-2 years

### "Difference Maker to my Practice"

July 16, 2025

5.0

I think what really made a difference with the Closing Folders experience was the initial onboarding and how we could call someone 24/7. As a lawyer, working late is unfortunately not a rare occurrence and so during that initial learning curve, it was very helpful to have access to someone and really understand the capabilities of the product.

Pros

It allows me to manage the documents, signatures, and closing mechanics of a transaction very efficiently. It has been easy to use, and I appreciate that the features and improvements to the processes are constantly being assessed. It also allows me to keep a record of the transactions I have completed and provide more insight to they types of deals and data we are handling.

Cons

I didn't like that we couldn't create a test file for any internal training or learning but rather we had to keep that file open and just repurpose it.

Review Source

Response from iManage

July 17, 2025

Annie, We truly appreciate your insight and level of detail. Thank you for taking the time to provide us with a 5 star review.

RM

Rex M.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Stop managing your closing checklist in Microsoft Word"

September 17, 2025

5.0

Clothing folders has helped me become a more organized and efficient transactional attorney. It’s simple, user interface and integration with I manage has allowed me to adopt its regular use very quickly.

Pros

Closing Folders is a great product to replace your word document checklists. I love that all my transaction documents are linked to my checklist and that I can manage signatures and counterparts all in one place. The user interface is very intuitive and I found it easy to get used to.

Cons

I don’t like that the document name is locked into a the first column. I would prefer to have free movement of the column order.

Review Source

Response from iManage

September 25, 2025

Rex, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day.

VR

Verified Reviewer  
Associate  
Law Practice  
Used the software for: 2+ years

### "Very satisfied"

August 18, 2025

5.0

Pros

It's a simple and very efficient tool that saves me a lot of time when managing a closing. What makes Closing Folders exceptional is its customer service. They are responsive at all hours, even on weekends. Would highly recommend.

Cons

There's definitely more functions that could be integrated. I started using Closing Folders in 2021 and there haven't been major changes. Perhaps its indicative of good product-market fit, but I think there is always room for improvements. The new signature auto-detect function is a step in the right direction.

Review Source

Response from iManage

September 25, 2025

We’ll continue working hard to make every interaction with iManage exceptional - thank you!

RW

Rachel W.  
Associate  
Law Practice  
Used the software for: 1-2 years

### "User-Friendly, Time-Saving Tool for Transactions "

September 17, 2025

5.0

Having experienced closings in the “old school” way (e.g. printing out stacks of documents, going around the room for signatures) and then through the transition to DocuSign, I can say Closing Folders has been a real game-changer. It takes what is often a stressful and administratively heavy process and makes it much smoother. By automating the tedious parts of closing, it allows lawyers to focus on the deal itself rather than chasing signatures or organizing binders. It has definitely simplified one of the most challenging aspects of transactional work.

Pros

I like that Closing Folders is very easy to use, with a clean and intuitive interface that makes it simple to track documents, organize signature pages, and manage closing checklists. It streamlines what can otherwise be a very manual, time-consuming process and makes it much easier to coordinate among multiple parties. I especially like that it reduces back-and-forth emails and automatically generates a polished closing book at the end of the transaction.

Cons

At times the platform can be a bit slow, particularly when editing or updating checklist items. There is also limited customization, like no italicized or bold text, or colors. It would be a great option for the interface to be customized or tailored to match a firm's internal style or marketing/brand guidelines.

Review Source

Response from iManage

September 24, 2025

Rachel, we truly appreciate your feedback -thank you!

MG

Michele G.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Excellent program "

August 20, 2025

5.0

Excellent - having worked with closing folders for a few years, they continually create additional tools to make the program more user friendly and to achieving a compiled closing book easier

Pros

Assists in keeping closing documents organized. Ability to create record books easily. Continually creating additional tools for the program.

Cons

The programs needs to increase the ability to upload and compile very large documents and linking within the program (i.e. link to linked documents)

Review Source

Response from iManage

September 25, 2025

Michele, Many thanks for the 5-star rating!

VR

Verified Reviewer  
Associate  
Law Practice  
Used the software for: 2+ years

### "Great organizational tool for transactions"

August 19, 2025

5.0

I have had a very positive overall experience using Closing Folders for various kinds of transactional work.

Pros

Well thought-out features and convenient organizational tool, and closing agenda importing feature is very quick.

Cons

Signature detection and matching is occasionally off, and editing text in the various item description fields can be annoying.

Review Source

Response from iManage

August 21, 2025

Thank you so much for taking the time to share your insights and provide us with your feedback.

JV

Jesse V.  
Articling Student/ Associate  
Law Practice  
Used the software for: 6-12 months

### "Review"

June 4, 2020

5.0

I absolutely love this. There is a group of us pushing to move all deals to CFs. Keep up the awesome work. Next steps are to integrate iManage to automatically create new versions in CFs when they are created in iManage, and to create a fillable template PDF for the closing agenda that automatically populates the items into Closing Folders. Also, if we could upload schedules by dragging and dropping them on the side panel, similar to how we can do this with document versions on agenda line items would save a lot of time and confusion.

Pros

Organization is fantastic and the integration with DocuSign is great. We use other esignature programs so expanding options in that regard might be a useful goal.

Cons

1\. Please please please make it possible to use/ change/ alter variables following signature. We almost always obtain signatures prior to closing, often with DocuSign. This causes the documents to lock into PDF form thereby making the variable unusable. We need to be able to obtain signatures and then date the documents after. I understand that you do not want to implement this as some folks might feel uncomfortable with altering dates on signature pages, but we do this with PDF editors with our client's consent constantly. Unfortunately, as it now stands, we cannot use the variables function due to this. One possibility to address the issue of changing signature pages after signing could be to add a "consent" button that the client presses, allowing us to alter. In any event, I suggest doing away with this restriction as lawyers are responsible for ensuring we have consent, and we are able to handle this offline! 2. Please also add in an option for compiling entire documents into one PDF when creating signature pages. Currently, the only option to do this is to get a zip folder with a pdf of signature pages and a folder with individual PDFs. We would like the option to have one long PDF with each document in order, with the signature pages after each document. The page identifiers could be added to each signature page in this format as well. 3. Also, if you could, copying and pasting in the agenda could be easier, maybe by replacing the little finger cursor with the bar?

Reason for choosing Closing Folders

N/A

Review Source

CM

Caroline M.  
Associate  
Law Practice  
Used the software for: 2+ years

### "Closing Folders Overview"

July 5, 2023

5.0

Fantastic. It has taken a while to shift from the previously paper based systems we used, but the efficiencies we are starting to see make the effort put in worthwhile!

Pros

The ability to attach schedules separately to an item (especially linking other CF items). Makes a huge difference when compiling large documents with multiple schedules and exhibits. I won't go back to compiling any other way.

Cons

more formatting options would be great - to allow more personalization of the deal - e.g. different colours for categories and the ability to highlight text in notes

Review Source

KH

Kirsten H.  
Summer Law Student  
Banking  
Used the software for: Less than 6 months

### "Can't imagine closing a deal without it!!"

August 9, 2019

5.0

Pros

I truthfully love this program. I ran out of room in the "cons" section, only because I used it as a "room to improve" section. Some small tweaks would make the system even better and more accessible for senior lawyers who find the software less intuitive. Things I love: - Easy to keep track of documents, especially when multiple versions are moving across quickly - So, so easy to create signature packages and recompile documents - No need to create signing matrix to track signatures - Easily compile completed documents with schedules (especially great for officer certificates) - Facilitates communication with the other side - Can allow clients to access who are the type of clients who want updates all the time - Quickly date thousands of documents with variables - Create a closing book in literal minutes

Cons

\- Can't use variables on signature pages because software won't pick up variables on scanned pages - No 'select all' 'deselect all' feature - Some operations require too many clicks (ex. having to click 'edit' and 'finished editing') - Notifications by email are not optimized (it would be great if you were able to choose what you were notified about in advanced notification settings, for example I might only want notifications if the other side uploads or deletes, I might only want to know about when docs are uploaded) - Responsible lawyer not automatically added as a user on the accounts page (ex. I am a student and I often set up the deals for the responsible lawyer, so my email automatically gets added as a user, but theirs doesn't, even though I've already indicated they are the responsible lawyer) - No ability to create your own folders on the overview page to organize your deals - No ability to filter the responsibility, signatures, schedules, versions and notes columns. Would be helpful if you were able to filter by items with schedules outstanding for example, without having to scroll through the whole agenda. - If I have clicked onto an item, and then I click the "upload signatures" button, the pages I upload do not automatically get matched with that item. It would be helpful to have a "upload signatures for this item" (especially helpful when the other side is not using CF and you need to upload signature pages without an identifying # for the system to pick up)

Review Source

SG

Stephanie G.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Closing Folders Review - S. Giroux (BLG)"

April 21, 2022

5.0

one word - AMAZING customer service is also very efficient and responsive!

Pros

For a daily user, this tool is simply awesome: uploading documents and new versions, managing signature pages, compiling signature packages (with DocuSign and in PDF), compiling closing books.

Cons

Not many cons for me, but maybe 2 suggested enhancements: 1. It would be nice to be able to add the same signatory more than once on a signature page. 2. When selecting signing packages, it would be great to be able to select specific documents to send for signature from the agenda, instead of only having the option of selecting specific documents under each signatory. For example, if I only want to send 10 documents for signature out of 100 documents, but those 10 documents are signed by 20 different signatories, I have to go into each signatory to select the 10 documents to be sent (and unselect the other documents)...

Review Source

JS

Jody S.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Such an Amazing Product!"

July 22, 2022

4.0

Pros

I am a huge fan of Closing Folders. My favourite features are how easily you can add in an agenda at the start of a deal and add in signature pages, schedules and create a closing book at the end of a deal. Not to mention the support Closing Folders offers is very clutch. They say they will respond within 24 hours, but they almost always get back to you within the hour.

Cons

I think the only con that I've come across is that the closing book cover page sometimes doesn't look great and requires tweaking to make it look a bit more polished.

Review Source

SG

Sandra G.  
Knowledge Management Lawyer  
Law Practice  
Used the software for: 2+ years

### "Closing Folders has built a very useful set of features around a real-time, dynamic closing agenda. "

January 11, 2018

5.0

Pros

My two favourite features are (1) the two efficient processes for creating signing packages, distributing them and compiling the signed pages, and (2) the ease and speed with which electronic closing books can be made at the end of a transaction. Whether one uses the PDF or the DocuSign method for signing packages, it is so much easier to have the software pull the relevant pages and package them up for each signatory than to do it manually, and I find the Closing Folders integration with DocuSign is simpler and faster to use than using DocuSign alone. Respecting closing books, there is no excuse now for piles of paper to languish in a corner waiting to be compiled into a book. If all the closing documents have been diligently added to the closing agenda as the deal progresses, the agenda can be turned into the index and the book created very quickly. Post-closing matters can be dealt with later, and the book regenerated then. Closing Folders worked with our internal closing book people to make it possible to send the URL of the electronic closing book directly to them to produce the required copies of the books. The people at Closing Folders have been very responsive to our needs, and the support has been amazing.

Cons

Our instance of Closing Folders is hosted on our premises, and so sometimes we have glitches with the way it interacts with our other applications. The support we have received from Closing Folders in dealing with these glitches has been terrific, though.

Review Source

AH

Andrea H.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Closing Folders has revolutionized our closings!"

March 17, 2021

5.0

Absolutely fantastic. It helps that I articled with one of the founders! But even if I hadn't, the team makes me feel like I am their friend, and their receptiveness and responsiveness to my comments is outstanding. I really appreciate the little touches, like customized numbering, that help me make the checklist that I'm most comfortable with!

Pros

Closing Folders is one of the most beloved programs we use in our practice. Whether it's tracking a complicated and evolving deal, creating blacklines at the click of a button, or making client-pleasing checklists, Closing Folders keeps us looking good and working efficiently. There is simply no comparison with any other solution. When it comes time to close, the signature page matching tool is so much fun to use that I am sad when I have to delegate it to someone else.

Cons

I do wish Closing Folders had an "action item" mechanism which could be toggled done/not done, as I usually must mark this status in the "Comments" column which isn't as easy to scan through.

Review Source

Aaron B.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Review of Closing Folders"

May 13, 2020

5.0

Pros

Closing Folders has allowed me to make my practice so much more efficient - it's also made practicing law way more enjoyable. The days of mindless administrative work on transactions are a thing of the past. I use Closing Folders nearly every day - from large M&A transactions to small matters with just a few documents. I can't imagine going back to practicing law without the use of Closing Folders.

Cons

None - the Closing Folders team is really receptive to feedback, and they keep rolling out new features to make the product better and better

Review Source

VR

Verified Reviewer  
Partner  
Legal Services  
Used the software for: 6-12 months

### "Closing Folders"

December 22, 2020

5.0

I started using Closing Folders pre-pandemic and I was able to switch from being in the office with the other members of the deal team to working remotely. The deals in process were able to proceed seemlessly despite such a jarring change.

Pros

One of the features I like most is the ease of importing documents from our document management system to Closing Folders. With many cloud solutions which do not integrate with our DM this is a multistep process. Closing Folders addresses this by being able to send documents from our DM directly to the deal on the platform. Added bonus was the integration with DocSign.

Cons

For users not familiar with running deals in a paper based world the leaning curve can be a bit steep but very short. Excellent help is available.

Alternatives considered

[Upland Altify](https://www.capterra.com/p/150909/Altify/)

Reason for choosing Closing Folders

While there were perhaps fewer features in Closing Folders it had everything we needed. The other products had other bells and whistles but they were not central to what we we looking for> Closing Folders did exactly what we needed it to (and then some).

Review Source

VF

Vanessa F.  
Document Specialist  
Legal Services  
Used the software for: 1-2 years

### "V's Review"

August 7, 2019

5.0

My overall experience with Closing Folders has been a positive one, and I often encourage others to use it. I find it to be a great way to keep track of what/where you are on a particular project/deal.

Pros

I like that the program is very user friendly in the sense that for the most part, the features and functions are easy to operate/locate. Whenever I do I have a question, the Closing Folders support line/email staff get back to me very quickly, and are extremely helpful. I also like the simplicity of creating a closing brief, especially in cases where the deal is already complete, and I just need to upload the final versions and generate the brief -- it is very quick and painless. I also just learned about the snapshot feature, that will allow you to run comparisons, and I think this is a really great feature.

Cons

I sometimes struggle with the numbering, as depending on whom I am working for, and their preferences this may vary. Sometimes when I ask Closing Folders to upload an agenda they do their best to create one with numbering that coincides with what I have sent them; however, sometimes I want to change things around and I have difficulty with that. Having said that, the Help Centre page is helpful, and again the support staff are always quick to get back to me. I honestly have not encountered much of anything I do not like about Closing Folders.

Review Source

LK

Lama K.  
Articling Student  
Law Practice  
Used the software for: 1-2 years

### "A great tool for staying organized, as well as sharing internally and externally"

February 19, 2021

5.0

As mentioned above, I really do love this program and my cons are only as a means of further improving the software. I don't know how firms can stay organized and efficient without a tool like this one!

Pros

Closing Folders is such a great tool to stay organized, and have everything you need available in an easy to use interface! I love the integration with DocuSign, which has made virtual work much easier. I constantly recommend to my colleagues to use CF as a means of keeping documents organized and shared between members, and ensuring all signature pages are accounted for. I also love the customer service - being able to upload my agenda and have the support staff populate my digital agenda for me saves me time and is always done very quickly. I plan to continue to use CF even on smaller projects as an internal tool to stay organized.

Cons

There are some features that could use some improvement: - When adding a new version of a document with signature pages, you get asked if you would like to keep the new pages or both (no option to only keep the old pages) - have to do this manually. - Comparing PDFs would be a very helpful tool - Getting a similar "Upload" window when trying to upload schedules would be helpful (to be able to drag and drop files, instead of having to go through explorer or uploading the files to CF separately) - When compiling a closing book, having the ability to export as a Word Doc (to be able to externally add/edit) would be helpful. There are also many instances where multiple lines will refer to a single document, and we use the notes column to say "see item X" - but when compiling the closing book you don't get the option of assigning multiple rows to 1 item.

Review Source

MC

Morris C.  
Articling Student  
Real Estate  
Used the software for: 6-12 months

### "Revolutionary"

July 26, 2019

5.0

Closing Folders save lawyers a ton of time. Gone are the days when one must search through numerous emails during high traffic transactions to confirm receipt of certain documents. Creating a closing book is now done with a click of a button. It is a game changer and I cannot imagine going back to the way deals used to be conducted.

Pros

Closing Folders is incredibly intuitive for transactional lawyers. In many ways, it mirrors the way deals are conducted and makes the tasks much more cost and time efficient. The functions and tools were easy to pick up.

Cons

I wish that there was the ability (as an administrator) to hide items on the closing agenda from some parties. On one transaction, certain confidential documents had to be hidden from one party. This is often the case when it is a purchase and sale transaction and there is a financing party not privy to internal confidential documents. Our solution was to clone a reduced copy of the Closing Agenda and provide access to the conflicted party. However this meant we had to update two Closing Agendas each time something changed or had to be uploaded, meaning we had to do everything twice.

Review Source

ON

Oksana N.  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "Time and money saver! Amazing Support Team! "

December 2, 2020

5.0

I love the software, it does make my life easier. CF is the must have if you work with real estate or business transactions. But most importantly, I would like to emphasize how helpful and supportive CF Support Team is. When I started using the software I called them every day, sometimes numeral times per day, and guess what? My call was always addressed within minutes and members of the team were happy to guide me trough whatever process I was inquiring about. Special thank you to \[SENSITIVE CONTENT HIDDEN\]!

Pros

CF saves time. Everything that our firm used to do manually now can be completed within minutes. For instance, I use CF to run blacklines, create signature packages, assign signatories, insert variables (this feature helps you insert a date, or anything else really, into all documents at once, so no more manual copping and pasting) and create closing books. It's ease to change things around if you make a mistake, therefore the transaction that would take me several hours to complete and organize can be completed within and hour or so.

Cons

I wouldn't say that I don't like something about CF, but rather I would add a few more functions. For example, that would be super helpful if I could run blackline of closing agenda within the software. Also, if action items had some sort of reminder or tickler system that would help a lot too.

Review Source

NP

Nicolina P.  
Law Clerk  
Law Practice  
Used the software for: 1-2 years

### "Time Saver"

December 8, 2020

5.0

I think it's a great product! It has saved a lot of time with signature packages and creating closing books, especially in this climate where most people are still working remotely it's great to have all documents in one place and not having to search through emails or having to use up internal storage space on the computer.

Pros

Closing Folders is very easy to use once you familiarize yourself with the software. I was skeptical at first and although it requires some of your attention at the start the time it saves in the long run is well worth the time you put in during the set up process. The support staff is also great, they respond to your questions / concerns almost immediately and they always offer a solution and teach you how to avoid it in future.

Cons

There was really not much that I disliked about this product; it took some time to learn how to use everything it had to offer but once I put the time in it made transactions a breeze.

Review Source

NP

Nik P.  
Lawyer  
Legal Services  
Used the software for: 2+ years

### "Closing Folders Review"

October 5, 2023

5.0

Pros

Closing Folders is a central component of how our law firm closes deals. We would not be able to close them as efficiently and quickly without closing folders. The integrations with iManage and DocuSign makes sending documents from our data base out for signature a seamless experience. Documents edited in our database are automatically synced with Closing Folders, making version control a breeze.Closing Folders continues to add new features based on comments and suggestions from its customer base. They are in tune with what clients need. Overall, this software is a must-have for any law firm that closes transactions for its clients.

Cons

I can honestly say that there is nothing that I like least about the platform. It is great and helps me everyday in my day-to-day tasks.

Review Source

MS

Mujgan S.  
Practice Assistant  
Law Practice  
Used the software for: 1-2 years

### "Closing Folders is very efficient"

February 19, 2021

5.0

Closing Folders keeps me organized while I am working on different transactions at the same time. It provides us with the option of instantly creating a closing book at the end of each transaction which is great and saves a lot of time. Our clients appreciate receiving all the closing documents right after the deal closes. Now with the current work from home situation that most companies going through which has resulted in being paperless, Closing Folders is great for keeping everything in one place and having easy access to it at all times.

Pros

Using closing folders has saved me so much time. I love using it. It is very easy to use. The fact that I can just drop documents and link it to an item from my Agenda is the best option. What I love the most about Closing Folders is that you can create your own Agenda in minutes.

Cons

I wish it would give me the option to move documents around. For example, if I linked a document to the wrong item from the Agenda, I would like to easily drag and drop it to another item without having to trash it. Another option I would like to have is to move documents from one deal to another. I would also like to have the option of deleting a closing folders site. This option should be given only to the person who created the site (not to everyone who has access).

Review Source

MG

Micheline G.  
Corporate Associate  
Law Practice  
Used the software for: 2+ years

### "A great time-saving tool!"

July 27, 2020

5.0

The customer service is excellent. All customer service reps are extremely responsive and take the time to answer questions fully. Most issues are dealt with within an hour. In situations where I have had to ask questions late at night, I have received a response first thing in the morning.

Pros

The product is easy to use and saves users hours of time on each deal. It has also significantly helped our firm in its mission to become paper-lite. Even partners at our firm who do not actively use Closing Folders are aware of the benefits and are supporters of the technology. It has also helped us in our transition to a remote-working environment during COVID-19. We have closed many transactions using Closing Folders from our homes.

Cons

It would be helpful to be able to annotate or provide specific comments within documents (e.g. highlights) to improve collaboration functionality. It would also be helpful to be able to preview a closing book (even with a watermark) before the fees are charged to the client, in case items need to be changed.

Review Source

RW

Raven W.  
Transaction Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Excellent Product!"

July 27, 2020

5.0

The customer service is beyond incredible. Any requests for changes have been met with so much positivity and any questions are always answered quickly. Overall my experience is fantastic and i could not recommend Closing Folders more.

Pros

This product not only completely changed the way to do my job but it made my job more automated which has helped with efficiency and accuracy. The end product is clean and overall has made my day-to-day work so much better. I am thoroughly impressed with Closing Folders.

Cons

My only real issue thus far is the fact that we cannot set more than 2 signing officers for a company and sometimes we have issues with Docusign linking back to Closing Folders but those two things are very minor in comparison of all of the excellent things that Closing Folders offers.

Review Source

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