# Page 6 | Closing Folders Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Closing Folders the right Legal Document Management solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/265045/Closing-Folders/reviews

---

Closing Folders

4.8 (177)

[View alternatives](https://www.capterra.com/p/265045/Closing-Folders/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 6 - Reviews of Closing Folders

## Showing most helpful reviews

Showing 126-150 of 177 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Melissa B.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "Why are you not using Closing Folders!!!"

January 16, 2020

5.0

The benefits of using closing folders is you can save time and money.

Pros

The program is very user friendly. Preparing for a closing is much faster. I can make revisions for the lawyers I work with and updates to save them time. I also like the online community. If you have any questions or if there are any updates to closing folders everything is very transparent and someone is always there to help you. The customer service is amazing.

Cons

I have always been excited about what the software can accomplish.

Review Source

AP

Alexa P.  
Associate  
  
Used the software for: 1-2 years

### "Quick to use and very user-friendly"

February 4, 2018

4.0

Pros

Available remotely, few functions, so its easy to get acquainted or re-acquainted with it. Its fairly intuitive, and the ability to create a whole closing book is phenomenal.

Cons

The buttons don't have good explanations (e.g. what does "demote" mean?). I also ran into an issue last year where my documents and the signature pages did not match due to a font error.

Review Source

RJ

Robynn J.  
Legal Assistant  
Law Practice  
Used the software for: Less than 6 months

### "Pleasantly Surprised"

March 3, 2020

5.0

My experience has been great. I would recommend this to anyone who is thinking of implementing this software in their firm.

Pros

I really liked that fact that this software was easy to use. I had received a short explanation/training session for this software and thought it was anything special. However, once I actually got to work with the software I completely changed my mind. It so simple to use that it made that work that much easier. Also, if I did run into any little issues the Help Centre was there to help quickly and efficiently.

Cons

At this point there are no issues that I have run into that change my view in a negative.

Review Source

RS

Russell S.  
Lawyer  
Law Practice  
Used the software for: 1-2 years

### "Great organizational tool"

May 12, 2020

5.0

Fantastic experience.

Pros

It is incredibly useful to monitor closing in real time.

Cons

It is sometimes to difficult to assign signature pages.

Review Source

KP

Katie P.  
Lawyer  
Legal Services  
Used the software for: Less than 6 months

### "Review"

November 3, 2020

5.0

Overall, my experience with Closing Folders has been excellent. It has significantly improved my practice.

Pros

It makes transactions very smooth. I am able to provide more value to my clients because I can focus on the legal aspects of a deal, and less time on the administrative aspects - like organizing signatures and putting together a closing book.

Cons

I would like if the closing book index was more customizable, so that I could use our standard firm font/colours/branding. It would also be useful if there was an easier way to send out just one document for signature, or only certain documents for signature.

Review Source

ER

Eran R.  
Summer Law Student  
Law Practice  
Used the software for: Less than 6 months

### "Good web application, some small adjustments needed"

June 30, 2020

4.0

Pros

The ease of use and UI are very good. I would make the ability to "edit" the entries more apparent (a distinct button at the top preferably). Other than that, it is very intuitive and everything integrates well.

Cons

There are some issues with internet explorer. E.g. removing signatories. A lot of firms use older versions of EI which may be causing problems, so there should be more compatibility checks with those versions. The AI recognizing signatures needs some improvement. It is often wrong in my experience. Improving it would provide a smoother user experience.

Review Source

DP

Dani P.  
Associate  
Legal Services  
Used the software for: 6-12 months

### "CF Review"

November 13, 2020

5.0

Pros

Record book generating Link to docusign

Cons

Not super intuitive. Some things require more steps than you would expect (i.e. uploading signature pages when not using docusign, having to compile and then separately finalize).

Review Source

AB

Anne B.  
Lawyer  
  
Used the software for: 1-2 years

### "Wonderful program that greatly facilitates closing, saving time and money. "

June 25, 2018

4.0

Pros

Very easy to use. Integrates well with DocuSign. Saves hours and hours of time in a typical closing.

Cons

Very few negatives. Certain features are not flexible enough, particularly when it comes to signatures (e.g. having different signatories for an entity).

Review Source

GD

Gillian D.  
Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "First Time User"

June 4, 2020

5.0

Pros

Very user friendly software. I had no training on the software but picked it up instantly. Easy to organize and import documents

Cons

It would be better to have more streamlined for the outstanding signatures. And able to fix outstanding signatures manually.

Review Source

JS

Julie S.  
Lawyer  
Law Practice  
Used the software for: 1-2 years

### "Great tool"

May 13, 2020

5.0

Pros

Is it very user friendly. The fact that you can see if signatures have been compiled and if the document is in final form is quite hepful. The most valuable feature is the compilation of signature pages and closing binders. You save a lot of closing and post-closing time.

Cons

The fact that you have to download the document to see it is a problem for me. I would like to have access to a preview option.

Review Source

AS

Adam S.  
Articling Student  
Law Practice  
Used the software for: 6-12 months

### "Great product!"

February 4, 2020

5.0

We are saving so much time by creating our own closing books.

Pros

The quick ability to create a closing agenda that links to separate PDFs of the individual documents.

Cons

Sometimes the numbering/lettering can get messed up.

Review Source

MM

Mackenzie M.  
PAR  
Legislative Office  
Used the software for: 6-12 months

### "Legal Assistant Review"

December 2, 2020

5.0

speedy and efficient

Pros

it makes it a lot easier and speedy to put together a closing book

Cons

I like it i wish you could search for your schedules in that upload screen for more upload options for schedules!

Review Source

JK

Joelle K.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Closing Folders Review "

November 3, 2020

5.0

Great experience. I recommend to all my students.

Pros

It’s very intuitive and user friendly. Easy to understand and navigate.

Cons

I have to generate a signature package before I can see if the signatures are all captured.

Review Source

VH

Vanessa H.  
Paralegal  
Legal Services  
Used the software for: 6-12 months

### "Effective and useful resource"

April 21, 2022

5.0

Pros

The best feature to me is the main feature I believe it was created for which is the production of closing books. The books look great and are easily used by clients for their future reference.

Cons

I wouldn't say there is anything that jumps out to me as an issue with the software yet. To be fair, I know I haven't used a lot of the available features yet, but what I have used has been excellent.

Review Source

LB

Lucie B.  
Legal Assistant  
  
Used the software for: 1-2 years

### "This software makes closings a lot easier to manage and saves both time and trees!"

April 12, 2018

5.0

Pros

User friendly tool. Makes it easy to assign signatories to documents, upload new versions and create new items in the agenda.

Cons

Could use a little tweaking as far as formatting goes: needs more options to reflect the formatting in Word.

Review Source

CF

Carly F.  
Corporate Law Clerk  
Law Practice  
Used the software for: 6-12 months

### "Game changer on legal restructurings/closings"

November 13, 2020

5.0

Efficiency and having a central location for all documents for everyone to see has made legal closings much easier!

Pros

This product makes legal closings a breeze. It's easy to update/track signatories/signed pages/insert the closing date once complete. Not sure how we survived without it!

Cons

One feature I would like to see is the ability to click on specific documents and have them downloaded to your desktop - the only way I found we could download documents was if we emailed them to ourselves and then dragged to our desktop.

Review Source

VR

Verified Reviewer  
Associate Lawyer  
Law Practice  
Used the software for: Less than 6 months

### "Closing folders has streamlined our closing processes making them more organized and efficient."

April 9, 2018

5.0

Pros

It's very user friendly. We can use the software on any transaction even if counsel on the other side is not familiar with the program. They can pick it up quickly. It allows all parties to log in and see what has been completed, signed and finalized. It saves everyone time and makes the closing process more efficient.

Cons

It would be great if edits to documents can be made directly in the program and connected to our law firms document management program.

Review Source

MD

Marc D.  
lawyer  
Legal Services  
Used the software for: Less than 6 months

### "Amazing customer support"

February 16, 2023

5.0

Organizing and executing transaction files, moving to paperless.

Pros

Integration with our business practices was easy! The support process and training were exceptional. I have never experienced this level of customer service and support in the world of IT. An incredible resource to assist with the rollout across the firm.

Cons

A minor issue we have is that in integrating with docusign the signatures transfer to the corner of the signature pages as opposed to the actual signing lines.

Reason for choosing Closing Folders

It was part of our Imanage package.

Review Source

TB

Tyler B.  
Articling Student  
Legal Services  
Used the software for: 6-12 months

### "Great product. Works smoothly and efficiently"

March 20, 2018

5.0

Saved time and energy organizing files and compiling the record book.

Pros

Well organized. Support team is available for help and responds quickly. Record book preparation is efficient, and tracking status is easy.

Cons

Assigning uploaded documents is somewhat awkward - the suggestions are often not very useful. Could there be a drag and drop direct into the agenda?

Review Source

JR

Joy R.  
Lawyer  
  
Used the software for: 6-12 months

### "Very helpful for organizing and keeping track of documents and signature pages"

May 30, 2018

5.0

Pros

Keeping track of all of the signatories and being able to compile signature pages quickly with no error

Cons

It can be time consuming to create agenda and upload documents. The ability to be able to send a closing agenda and have it turned around is helpful but the turnaround time can be a challenge and requires planning ahead well in advance

Review Source

ZH

Zach H.  
Associate  
Law Practice  
Used the software for: 6-12 months

### "Closing Folders Review"

November 4, 2020

5.0

Pros

The signature page and record book functions.

Cons

I really have no issues with the software.

Review Source

AG

Adriana G.  
Law Clerk  
Legal Services  
Used the software for: Less than 6 months

### "Closing Folders Review"

October 2, 2018

4.0

It is quick and easy to use which is fantastic, multiple people can view at the same time.

Pros

It is easy to use, quick to import and make changes.

Cons

Depending on which browser you are using Closing Folders it affects what changes you can make, had some issues when I was using Internet Explorer but was able to fix the issues when I opened Closing Folders in Google Chrome. An issue is when I trash an item because it goes somewhere else when I go into the files folder it is still linked to where the document was previous that I am unable to take it from there and link it to the correct item, I have to re-upload the document to files.

Review Source

LP

Luke P.  
Document Specialist  
  
Used the software for: 6-12 months

### "Very user friendly. Excellent product"

June 8, 2018

5.0

Pros

Ease and speed of which you can produce high quality record books. Reduce paper usage, saves time and valuable resources.

Cons

Inability to edit the hyperlinked index. Such as spacing (keep with next/keep lines together) if/when the text flows onto the next page.

Review Source

AA

Alisha A.  
Associate  
Law Practice  
Used the software for: 1-2 years

### "Game Changer"

December 18, 2020

5.0

Pros

The functionality is great. I love that you can use the software throughout the entire deal to control the versions of all the various documents.

Cons

It would be helpful to be able to create the closing agenda inside closing folders.

Review Source

BW

Brent W.  
Student-At-Law  
Legal Services  
Used the software for: 1-2 years

### "Closing Folders"

February 8, 2019

5.0

Great software and great service. The program does a fantastic job at moving the legal market into the technology era.

Pros

The software allows for the user to streamline the process of closing. The task of track signature pages and sending out signature packages has become much efficient with Closing Folders.

Cons

Understandably, you can only upload your closing agenda once and will have to manually make any subsequent edits to the agenda.

Review Source

Similar Products

Featured