# Salesforce.org Nonprofit Cloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Salesforce.org Nonprofit Cloud Software - reviews, pricing plans, popular comparisons to other Donation Management products and more. Source: https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud --- # Salesforce.org Nonprofit Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Salesforce.org Nonprofit Cloud ## What is Salesforce.org Nonprofit Cloud? Salesforce for Nonprofits helps you to maximise efficiency, revenue and impact. This allows for: - Better management of relationships to support the achievement of missions - Secure data, making it usable and impactful - The achievement of digital flexibility and adaptability to cope with continuing change Salesforce for Nonprofits helps organisations of all sizes manage their mission with cloud-based solutions. ## What is Salesforce.org Nonprofit Cloud used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesforce.org Nonprofit Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesforce.com&name=Salesforce.org Nonprofit Cloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesforce.org Nonprofit Cloud 4.7 (42) VS. [4.5 (1,384)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price Contact vendor Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (40) Ease Of Use 4.3 (1,383) Value For Money 4.4 (25) Value For Money 4.5 (1,120) Customer Service 4.3 (26) Customer Service 4.8 (1,283) ## Salesforce.org Nonprofit Cloud alternatives [4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $139.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Fundraising Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Contact Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Donation Tracking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Membership Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Data Import/Export 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Salesforce.org Nonprofit Cloud 83 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools that help educational institutions or fundraising organizations connect with alumni Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Review and analyze existing information across documents Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product Find & retrieve relevant data or documents Software designed for grantmakers Software designed for grantseekers Software specialized for non-profit organizations Activities related to raising money for a specific cause Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Track and manage the status of grant applications Track grant submission requirements, deadlines, and financial documentation for awarded grants Monitor application statuses, proposals and award funds Organize and edit a group of people's policy and members Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Add, store and access information pertaining to members Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Ability to make a donation from a mobile device/app Manage and support multiple languages Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Analyze and gain insights into data in real-time Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.5 (40) 4.5 Based on 40 reviews ## Pricing Value for money 4.4 (25) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (25) 4.4 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (26) 4.3 Based on 26 reviews ## User reviews Overall rating 4.7 Based on 42 reviews Filter by rating 5(30) 4(10) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent DL Darren L. CEO Non-Profit Organization Management ### "Salesforce.org " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 7, 2025 Overall, it’s been great because of how well it allows us to have our processes or workflows be integrated with our existing apps. Pros The configurability and integrations available are great. Cons The cost of integrating due to the fact that an admin or integrator is needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jake S. Program Manager Education Management ### "Great Once You Get to Know It" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 28, 2025 If you know how to use it, it’s an amazing tool! Pros There is not a better product out there for keeping information on clients, participants, and donor information organized. Cons It can take a long time for those new to the platform to feel comfortable using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Leah L. Program Coordinator Non-Profit Organization Management ### "Americorp Reading Partners Salesforce Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2025 I used Salesforce daily when I worked at a nonprofit. Salesforce allowed for me to track the number of students in my program and also their progress over their time in the program. These results were also available to other sites, allowing for comparison. Pros For the nonprofit I worked for, we had to track the progress of different students reading abilities. Salesforce allowed me to view these results in real time and in many different formats, which was very helpful to me. Cons I did run into a bit of a learning curve with Salesforce because it is so complex. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL Tung L. Energy Assistant Coordinator and Scheduler and Procurement Non-Profit Organization Management ### "Past Software That is useful in the Non-Profit Sector" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Overall, Salesforce for Non-profit Cloud is useful for nonprofit organizations. Pros The product is helpful for non-profit and several non-profit use this product. Cons Better products are out there compare to this product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Momen E. SF Admin Non-Profit Organization Management ### "Complete CRM Platform and More!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 2, 2022 I love the platform, it has transformed my life in my professional career and in real life. Now I try to understand the back end use cases of almost everything I do so I can understand what I am dealing with and to arrive at the best solution based on that understanding of systems. Life changing. Pros The most important features of Salesforce NonProfit is visually seeing the link from the donor, to the dollar, to the fun, to the program it is impacting to the number of beneficiary we are serving. This is vital! Cons I wish that the Setup Page can be customized where you are able to remove or hide certain settings. It can get overwhelming especially if you are a new admin. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) That was an old outdated system! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Sabal A. Data and Impact Associate Non-Profit Organization Management ### "Salesforce for Non Profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 11, 2022 Pros It does everything you need it to. It's very capable of using the most up-to-date technology available. Cons It is difficult to manage. Requires a lot of staff time to keep up to date with the latest updates and ensure everything is working smoothly. There's also a lot of add ons which can making initial pricing difficult Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) We out grew eTap and need automation that can keep up with our growing non profit needs. Alternatives considered [Keela](https://www.capterra.com/p/154358/Keela/) Reasons for choosing Salesforce.org Nonprofit Cloud It is able to do both non profit management and program management on the same NPSP cloud Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OS Orestes S. CEO Automotive ### "Optimal customer service storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 26, 2022 Highly Recommended. Pros I love the way that my customers say they can access the site. I also love the way that it keeps all of my customers information handy. Cons Nothing at this time. It is a wonderful cloud based storage software. Switched from [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) Saves money Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Jean N. Business Development Computer Software ### "Best CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2021 Overall great to use easy to learn and I like all the Salesforce badges to gain Pros Very easily integrated with other programs ability to share with colleagues Cons No features are least like as I feel Salesforce is the most complete CRM on the market Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Taylor D. Senior Consultant Accounting ### "Easy to use and customized for purpose" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 30, 2021 Very positive. I don’t nearly use it as often as some other in my organization but from what I do use it is great. Pros We use the software for our sales and proposal customer CRM. So it is used frequently and is easy to use. Cons At the beginning it was hard to know how to navigate, but that came with time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jeremy S. Associate Real Estate ### "Jeremy's Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2021 I've been able to keep everything organized. Pros The product is very easy to use and helps the team stay organized with everything as things can become very disorganized, easily. Cons Some of the offerings are not useful, it's only useful to keep everything organized. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/reviews/) Popular comparisons [DonorPerfect vs Salesforce.org Nonprofit Cloud](https://www.capterra.com/compare/2698-265078/DonorPerfect-Fundraising-Software-vs-Salesforceorg-Nonprofit-Cloud)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)