# Mentalyc Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mentalyc Software - reviews, pricing plans, popular comparisons to other Transcription products and more. Source: https://www.capterra.com/p/265098/Mentalyc --- # Mentalyc Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mentalyc ## What is Mentalyc? Mentalyc is an AI clinical documentation platform designed specifically for therapists and mental health professionals. It automatically converts therapy session content into structured progress notes using inputs like recordings, dictation, summaries, transcripts, or typed text, saving up to 90% of therapists' documentation time. The platform supports common documentation formats such as SOAP, DAP, BIRP, intake notes, and treatment plans, helping clinicians stay compliant and insurance-ready while significantly reducing time spent on paperwork. Beyond note automation, Mentalyc helps therapists track client progress and therapeutic patterns across sessions, enabling deeper clinical reflection and more informed treatment decisions. It works alongside existing EHR and telehealth systems rather than replacing them. Mentalyc is HIPAA-compliant and built around real therapy workflows, allowing clinicians to stay present during sessions and focus more on delivering high-quality care. ## What is Mentalyc used for? [Transcription](https://www.capterra.com/transcription-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/) Top alternative Featured Overall rating Based on 61 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 3% Starting price $14.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mentalyc?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mentalyc.com/&name=Mentalyc) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mentalyc 4.5 (61) VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $14.99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (61) Ease Of Use 5.0 (551) Value For Money 4.5 (60) Value For Money 4.9 (505) Customer Service 4.5 (53) Customer Service 5.0 (480) ## Mentalyc alternatives [4.9 (141)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (250)](https://www.capterra.com/p/10004414/Riverside/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (51)](https://www.capterra.com/p/202797/Rev/reviews/) Starting price $25.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting price $8.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251933/Transkriptor/) [View all alternatives](https://www.capterra.com/p/265098/Mentalyc/alternatives/) ## FAQs about Mentalyc Overview ### Which roles and teams benefit most from Mentalyc? Mentalyc is most used by therapists, psychotherapists, counselors, psychologists, and clinical social workers who need faster session documentation, accurate progress notes, and streamlined treatment planning. Private practice owners and clinical leaders benefit from reducing administrative workload, improving documentation consistency, and giving care teams more time to focus on client support. Answer based on 60 reviews Overview ### What company size and industries is Mentalyc built for? Mentalyc is built for small mental health practices: 100% of reviewers are small businesses, and 85% work in Mental Health Care. It also serves Health, Wellness and Fitness at 7% and Hospital & Health Care at 5%, with use centered on transcription for therapy notes across sessions. Answer based on 60 reviews Features and Usability ### What are the key features of Mentalyc? Mentalyc includes core healthcare features like HIPAA compliance, data security, and API access, plus differentiators centered on AI note writing. Reviewers most often highlight session, clinical, and progress notes, automatic transcription from audio or dictation, editable SOAP and DAP formats, therapeutic intervention capture, and mobile access for documentation. Answer based on 38 reviews Integrations ### Which third-party tools and platforms does Mentalyc integrate with? Mentalyc connects to SimplePractice and Grammarly Business. SimplePractice is the main practice-management platform mentioned, while Grammarly Business appears in note-writing workflows. These integrations cover documentation and editing, with SimplePractice especially relevant for billing, scheduling, and client record management. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Mentalyc offer? Mentalyc provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup and instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Mentalyc offer, and how do users rate the experience? Mentalyc offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as quick, responsive, and helpful, especially during technical issues, but some report unanswered emails or chats, repetitive guidance, confusing instructions, and inconsistent help when bugs or recording problems occur. Answer based on 16 reviews Features and Usability ### How well does Mentalyc help with note writing? Mentalyc cuts note-writing time and produces organized clinical documentation that many therapists find easier to review and finalize. Solo practitioners and private practice clinicians often value dictation, transcription, and structured formats, though some users report slow generation, occasional glitches, lost drafts after interruptions, and the need for careful editing. Answer based on 38 reviews Features and Usability ### How accurate and useful are Mentalyc session notes? Mentalyc creates detailed session notes that many clinicians find accurate, clinically appropriate, and easier to adapt for insurance or EHR use. Therapists often like the note formats, quotes, and intervention capture, but some report recording issues, mobile upload problems, occasional inaccuracies, and a need to proofread before signing. Answer based on 27 reviews Features and Usability ### Is Mentalyc good for clinical notes? Mentalyc makes clinical note creation faster and easier for therapists who need clear, insurance-ready documentation. Many clinicians value dictation, audio uploads, concise SOAP-style wording, and support for medical necessity, while some also want broader template coverage for group therapy, crisis sessions, family work, and other practice-specific documentation needs. Answer based on 19 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Speech Recognition 4.3 (43) 81.40% of 43 reviewers that rated this feature as important or highly important Train your system to interpret and transcribe voice messages Automatic Transcription 4.5 (39) 97.44% of 39 reviewers that rated this feature as important or highly important Use AI to convert voice into text automatically Natural Language Processing 4.5 (35) 80.00% of 35 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Audio/video file upload 4.2 (33) 93.94% of 33 reviewers that rated this feature as important or highly important Upload audio and video files Text Editing 4.5 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Edit text as needed AI/Machine Learning 4.5 (30) 83.33% of 30 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Mentalyc 17 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Upload audio and video files Automatically formats data in a predetermined way Use AI to convert voice into text automatically For automatic transcription services Protect sensitive data for digital privacy Software designed for the healthcare industry Compliant with HIPAA, which sets standards for sensitive patient data protection Access software remotely via mobile devices Supports various file formats Process and analyze human language in text or audio form Receive data and information in real time Train your system to interpret and transcribe voice messages Analyze, correct, and monitor speech for transcriptions or recordings Edit text as needed Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.3 (61) 4.3 Based on 61 reviews ## Pricing Value for money 4.5 (60) Free Trial Free Version Mini $14.99 Flat Rate,Per Month Value for money 4.5 (60) 4.5 Based on 60 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (53) 4.5 Based on 53 reviews ## User reviews Overall rating 4.5 Based on 61 reviews Filter by rating 5(37) 4(19) 3(3) 2(0) 1(2) Mentioned topic Sorted by most recent JW Jeffrey W. Psychologist Health, Wellness and Fitness ### "Great program, but poor technology." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 18, 2026 Good - def helps me. Improves the overall treatment and the patient experience of being organized. I do get frustrated with the technology not working. Pros It is very helpful for treatment planning out clearly outlining the treatment structure. Makes sure all your ideas are organized and clearly delineated. Cons The program is "glitchy" it makes mistakes, and I have trouble signing in at times (when clearly everything else is working perfectly on my computer, so its def the program itself). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Craig B. Owner Mental Health Care ### "Literally the best AI transcription and note-taking you could ask for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2026 Overall I'm thrilled with Mentalyc. The quality is well worth the price. It literally pays for itself in the time it saves me. Pros Mentalyc saves me so much time that I can comfortably see more clients than I could otherwise. As a clinician I'm much better equipped from session to session; it's so simple to stay on top of even my most complex clients. Cons I wish I could bulk download transcripts or session notes. This is the largest single problem I have with Mentalyc; it really ought to be a feature. Switched from [Fireflies](https://www.capterra.com/p/197037/Fireflies/) FireFlies.AI is great for general transcription purposes, but lacks the ability to automatically format insurance-compliant notes. Alternatives considered [Fireflies](https://www.capterra.com/p/197037/Fireflies/) Reasons for choosing Mentalyc I chose Mentalyc due to its note-taking feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Diana M. Associate Marriage and Family Therapist Mental Health Care ### "Do Better especially for the high price tag" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 May 22, 2025 Poor. I emailed customer support when I first purchased the program and never received a response. I inquired why I didn’t receive the discount I entered when purchasing the program and I was charged the full amount. Pros The concept of dictating my session and writing clear and concise clinical style progress SOAP notes Cons That it freezes my computer after every single recording! The outrageous monthly price tag. I am an associate marriage and family therapist and get paid pennies but do majority of the work and I need a system like this the most but the cost is outrageous! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2026 Hi Diana, Thank you for your feedback - we appreciate you highlighting both the value of the concept and the areas where your experience fell short. We’re sorry to hear about the freezing issues and your support experience. Performance and reliability are critical for clinicians, and we’ve made several improvements since then to enhance stability across recordings. On support, this is not the standard we aim for. We’d really like to look into your case and make things right - especially regarding your inquiry and pricing concerns. Please reach out to us at https://www.mentalyc.com/help-and-contact/feedback-and-suggestions so we can assist you directly. We’re continuously working to improve both product performance and responsiveness, and your feedback is an important part of that process. — The Mentalyc Team SM Sabrina M. Mental health counselor Mental Health Care ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2025 My overall experience has been excellent—the customer service is top-notch, and the platform itself is fantastic. Pros I love how user-friendly it is—everything’s easy to figure out, and it’s taken the stress out of note-taking for me. I don’t have to worry about staying organized anymore! Cons It can sometimes misinterpret what you write, so it’s always a good idea to review your notes. You can’t expect AI to be 100% accurate all the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Brittany S. Clinician Mental Health Care ### "Great relief as a young clinician!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 I absolutely love this tool. It's wonderful to utilize and I recommend it to fellow clinicians. Pros I love the ease of use, the quality of notes, and the user friendly interface! It's a wonderful relief to this clinician. Cons The treatment plans. They are lacking in the SMART aspect. They do not have quality statements that I would utilize in treatment with my client. Also, when dictating, it will sometimes mishear and put different statements down, however it's easily fixable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jack W. Licensed Professional Counselor Mental Health Care ### "Elated with Mentalyc" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 My overall experience with Mentalyc has been phenomenal Pros The most helpful aspect of Mentalyc is that I am at least 30% more engaged with the patient because I am relieved of the burden of sketching notes and trying to remember what was said. The increased engagement allows me to probe deeper into the patient's emotions and challenges. Therefore, when Mentalyc processes the session data, there is an increased depth of knowledge of the patient's condition, resulting in better analysis and ultimately a more in-depth session. In session, I constantly adapt to the patient, and I tend to use different treatment modalities. Mentalyc tracks and reports my modalities and produces a rationale for the treatment method. I see this as being a valuable defense in the event of a peer review. In conclusion, my session note time has been reduced by approximately 30 to 40 hours per month. Cons My complaint is that once note generation commences, the data is lost if there is an interruption in processing. I recently experienced this when an update to my computer was presented, and there was no way to postpone the update, and my computer would be restarted. The source of the update was not given. Therefore, I prevented this unknown source from updating my computer by shutting it down. Unfortunately, after I restarted, the session note data was inaccessible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sarah G. Therapist and Group Practice Owner Health, Wellness and Fitness ### "Worth the money!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 6, 2024 So far, despite some issues that have come up, I am really enjoying the program and definitely finding the value in it. Getting the additional 20% off during the Black Friday sale was pretty awesome. Pros The quality of the progress note and how much time it saves me to not have to write it myself. Cons Errors causing me to lose my recordings before the note can be written. Switched from [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) No recording feature so still had to take notes, then enter them into program for the AI to rewrite. Not HIPAA compliant. Alternatives considered [Blueprint](https://www.capterra.com/p/118821/Blueprint/) Reasons for choosing Mentalyc The reviews were better. One of my therapy-related subscribed YouTube channels reviewed several AI programs and Blueprint was not one of them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amber S. Therapist Mental Health Care ### "My favorite specialized note-taking assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2024 Love it, easy to use and high quality notes that are what I would have typed on my own it just would have taken me double the time. Pros Easy to use, great notes which save me documentation time, protect the client, provide medical necessity, and love the client note so the client can remember what was discussed, goals, and accomplishments in therapy. Cons I would love it to be an all inclusive EHR so I don't have to have multiple platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Maggie M. Licensed Mental Health Counselor Mental Health Care ### "Best AI for counseling I have found" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2024 I am excited to have access to it and to have such an amazing time saving device for my practice. I have tried other AI programs for session notes and find this to be more accurate and clinically appropriate. I have already recommended it to colleagues. Pros The quality and detail of the notes, the way they are organized, the choice of styles and the time it saves me! I think I save roughly 30 minutes per session note and maybe an hour for intakes! Cons I think SOAP notes should be available in the Mini plan for those of us with small caseloads. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LT Lisa T. LCSW Mental Health Care ### "Should have done more research before I subscribed." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 17, 2024 Terrible and frustrating. I haven't been able to use this program since I subscribed two weeks ago. Support is virtually non-existent. The instructions are have been unhelpful. Pros Nothing yet. I find this program very user unfriendly. I haven't been able to use it since I subscribed two weeks ago. Cons I find the instructions complicated and unhelpful. For instance, when I try to record a session the instructions show a screen that looks nothing like my screen. It says to click on the Chrome tab which doesn't exist on my screen. When I try to get help I just get the same instructions again. Support is virtually non-existent. Plus, it's far more expensive than other programs I've looked at. I'm very sorry I paid for a year's subscription. There is a no refund policy. Switched from [Upheal](https://www.capterra.com/p/10019262/Upheal/) I can't use Mentalyc and there is no customer support. Upheal's most expensive plan costs the same as Mentalyc's basic plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2026 Hi Lisa, Thank you for sharing your experience - and we’re really sorry to hear about the frustration you’ve faced. That’s definitely not the experience we want for any clinician using Mentalyc. It sounds like you may have run into a setup or onboarding issue, especially around recording sessions. We’ve since improved our guidance and onboarding flow to make this much clearer and easier to follow across different devices and browsers. Regarding support, we take this seriously - our team is available and we’d really appreciate the opportunity to help you get fully set up and working smoothly. If you’re open to it, please reach out to us at https://www.mentalyc.com/help-and-contact/feedback-and-suggestions and we’ll prioritize assisting you directly. We truly value your feedback, as it helps us improve both the product and the experience. — The Mentalyc Team [View all Reviews](https://www.capterra.com/p/265098/Mentalyc/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Transkriptor vs Mentalyc](https://www.capterra.com/compare/251933-265098/Transkriptor-vs-Mentalyc)