---
title: "Mentalyc Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Mentalyc Software - reviews, pricing plans, popular comparisons to other Note-Taking products and more."
source_url: "https://www.capterra.com/p/265098/Mentalyc/"
page_type: "product"
language: "en"
---

# 

 Mentalyc Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Mentalyc

## What is Mentalyc?

Mentalyc is an AI clinical documentation platform designed specifically for therapists and mental health professionals. It automatically converts therapy session content into structured progress notes using inputs like recordings, dictation, summaries, transcripts, or typed text, saving up to 90% of therapists' documentation time. The platform supports common documentation formats such as SOAP, DAP, BIRP, intake notes, and treatment plans, helping clinicians stay compliant and insurance-ready while significantly reducing time spent on paperwork. Beyond note automation, Mentalyc helps therapists track client progress and therapeutic patterns across sessions, enabling deeper clinical reflection and more informed treatment decisions. It works alongside existing EHR and telehealth systems rather than replacing them. Mentalyc is HIPAA-compliant and built around real therapy workflows, allowing clinicians to stay present during sessions and focus more on delivering high-quality care.

## What is Mentalyc used for?

[Transcription](https://www.capterra.com/transcription-software/)[Note-Taking](https://www.capterra.com/note-taking-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/)

Top alternative

Featured

Overall rating

Based on 74 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Starting price

$14.99

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mentalyc?[Manage this product listing](https://www.g2.com/products/mentalyc/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mentalyc

4.6 (74)

VS.

[5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

$14.99

Flat Rate, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (74)

Ease Of Use

5.0 (551)

Value For Money

4.6 (73)

Value For Money

4.9 (505)

Customer Service

4.6 (66)

Customer Service

5.0 (480)

## Mentalyc alternatives

[4.9 (143)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting price

$22.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Transkriptor](https://www.capterra.com/p/251933/Transkriptor/)

[4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/)

Starting price

$8.33

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/251933/Transkriptor/)

[Video To Blog](https://www.capterra.com/p/10025294/Video-To-Blog/)

[4.9 (74)](https://www.capterra.com/p/10025294/Video-To-Blog/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10025294/Video-To-Blog/)

[Vizard](https://www.capterra.com/p/10009818/Vizard/)

[4.9 (481)](https://www.capterra.com/p/10009818/Vizard/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009818/Vizard/)

[View all alternatives](https://www.capterra.com/p/265098/Mentalyc/alternatives/)

## FAQs about Mentalyc

Overview

### Which roles and teams benefit most from Mentalyc?

Mentalyc is most used by therapists, psychotherapists, counselors, psychologists, and other behavioral health clinicians who need faster session documentation and more consistent progress notes. Private practice owners and clinical leaders benefit from streamlined administrative workflows, reduced paperwork, and better oversight of note quality, helping teams focus more on client care.

Answer based on 61 reviews

Overview

### What company size and industries is Mentalyc built for?

Mentalyc is built for small mental health practices: 100% of reviewers are from small businesses, and 84% work in Mental Health Care. It serves psychotherapists, psychologists, and mental health counselors, with additional use in Health, Wellness and Fitness at 8% and Hospital & Health Care at 5%, mainly for transcription.

Answer based on 61 reviews

Features and Usability

### What are the key features of Mentalyc?

Mentalyc includes core healthcare features such as HIPAA compliance, data security, and API access, plus differentiating note-writing tools reviewers mention most: automatic transcription from audio uploads or dictation, editable clinical, progress, and session notes, SOAP and DAP templates, and tracking of therapeutic interventions to support documentation and case conceptualization.

Answer based on 38 reviews

Integrations

### Which third-party tools and platforms does Mentalyc integrate with?

Mentalyc connects natively to SimplePractice, Grammarly, and Grammarly Business. These integrations cover practice management and writing support, giving Mentalyc users options for transferring notes and refining text across the tools they already use.

Answer based on 11 reviews

Getting Started and Support

### What training and onboarding options does Mentalyc offer?

Mentalyc provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online options support guided setup and instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Mentalyc offer, and how do users rate the experience?

Mentalyc offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, responsive, and helpful, especially during technical issues, but some report unanswered emails or chat requests, repetitive guidance, and confusing instructions that made problem resolution frustrating.

Answer based on 17 reviews

Features and Usability

### How well does Mentalyc help with note writing?

Mentalyc cuts note-writing time and produces organized therapy notes that many clinicians find easy to review and edit. It works well for progress notes, dictation, and audio uploads, though some users report slow generation, occasional misinterpretation, repetitive sections, and a need to proofread before finalizing documentation.

Answer based on 38 reviews

Features and Usability

### How good is Mentalyc for session notes?

Mentalyc creates session notes quickly and helps therapists stay focused during client conversations instead of writing by hand. Solo practitioners and busy clinicians value the note formats, transcripts, and dictation options, though some report recording issues, upload problems on phones, occasional inaccuracies, and limited bulk download or multi-upload workflows.

Answer based on 27 reviews

Features and Usability

### Is Mentalyc good for clinical notes?

Mentalyc produces clear clinical notes that therapists often find insurance-friendly, timely, and easier to complete than writing from scratch. It supports dictation, recorded sessions, and editable documentation that can reflect interventions and medical necessity, though some clinicians still want more template options for group, family, crisis, and intake notes.

Answer based on 19 reviews

## Features

AI summary

Based on 1,714 Note-Taking reviews

Capterra data shows that buyers of transcription software rank the following features as their top priorities:

-   **Speech-to-Text Analysis** (**68%** of reviewers rated this feature as critical)
-   **Automatic Transcription** (**54%**)
-   **Automatic Transcription Services** (**47%**)

Mentalyc supports all three of the features reviewers value most: **Speech-to-Text Analysis**, **Automatic Transcription**, and **Automatic Transcription Services**. Together, these capabilities help businesses turn spoken content into searchable text, reduce manual documentation work, and handle transcription tasks more efficiently, allowing teams to save time and improve record accuracy.

Speech-to-Text Analysis

4.7 (22)

95.45% of 22 reviewers that rated this feature as important or highly important

Analyze, correct, and monitor speech for transcriptions or recordings

Automatic Transcription Services

4.7 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

For automatic transcription services

Audio/video file upload

4.3 (36)

97.22% of 36 reviewers that rated this feature as important or highly important

Upload audio and video files

Speech Recognition

4.4 (47)

82.98% of 47 reviewers that rated this feature as important or highly important

Train your system to interpret and transcribe voice messages

Natural Language Processing

4.6 (35)

82.86% of 35 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Automatic Transcription

4.6 (42)

100.00% of 42 reviewers that rated this feature as important or highly important

Use AI to convert voice into text automatically

Mentalyc 20 features

### All Features
- Accuracy: Ensures that financial records are accurate and precise, reducing the chances of errors that could lead to audit issues
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- API: Application programming interface that allows for integration with other systems/databases
- Audio/video file upload: Upload audio and video files
- Automatic Formatting: Automatically formats data in a predetermined way
- Automatic Transcription: Use AI to convert voice into text automatically
- Automatic Transcription Services: For automatic transcription services
- Collaboration: Easily compare experiments—code, hyperparameters, metrics, predictions, dependencies, system metrics, and more—to understand differences in model performance.
- Data Security: Protect sensitive data for digital privacy
- Dictation: Provides dictation capabilities.
- For Healthcare: Software designed for the healthcare industry
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Mobile Access: Access software remotely via mobile devices
- Multimedia Support: Supports various file formats
- Natural Language Processing: Process and analyze human language in text or audio form
- Real-Time Data: Receive data and information in real time
- Speech Recognition: Train your system to interpret and transcribe voice messages
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Text Editing: Edit text as needed
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (74)

4.3

Based on 74 reviews

## Pricing

Value for money

4.6 (73)

Free Trial

Free Version

Mini

$14.99

Flat Rate,Per Month

Value for money

4.6 (73)

4.6

Based on 73 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (66)

4.6

Based on 66 reviews

## User reviews

Overall rating

4.6

Based on 74 reviews

Filter by rating

5(48)

4(22)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AH

Amber H.

Mental Health Therapist

Mental Health Care

### "A very good AI note taker"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 27, 2026

I have been using Mentalyc for over a year at this point. It is really good as an AI note taker. Does it save me a TON of time? Probably not a LOT, because I do review the notes carefully and sometimes have to edit them. But, do I feel more confident that I am not missing important things and that I could pass an insurance audit? Yes, 100%. I also think I am a better clinician because of it due to the insights after session for how I might do a better job in this area or that. Support is helpful when I have needed to reach out. They are continuously making updates, so I also feel confident that the product is getting better and better overtime.

Pros

I love that Mentalyc gives me very thorough notes that look like they would pass an audit. I am able to focus on my clients better in session since I don't have to take any notes when I want to remember something specific. I also like that Mentalyc keeps me on track with paperwork. Once the notes are complete, I can review and copy/paste them into my EHR at the end of the day, and then submit my billing. It keeps me organized.

Cons

I wish I could easily transfer templates that I want to use into Mentalyc so that it could capture exactly what I want it to during an intake for example. I wish it integrated with Simple Practice a little better. And, I wish that there was a way to make it not repeat so much stuff in notes. Sometimes the notes are way too long and this could be reduced by not repeating so many things in different sections.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PT

Paige T.

Provider

Mental Health Care

### "Gave me time back as a provider"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2026

It's freed up so much of my time! I am very thankful for this service. It's helped me focus on my clients instead of only my notes.

Pros

I like that I can focus on my own clients instead of writing notes or thinking about writing them when I'm working directly with clients.

Cons

I worried about if patients would be okay with it. Thus far they have been supportive or if they declined, it was a polite decline.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

SM

Sebastian M.

Psychotherapist

Health, Wellness and Fitness

### "Never writing notes by hand again!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2026

Phenomenal. I love the ease of use, and the fact that I might never need to write another note again in my life. I'm never behind on notes anymore, and "writing my notes" is not a cognitive burden. I read them for accuracy, and edit as needed, but it's minimal effort.

Pros

It write better quality notes in less time than my writing them by hand. This saves me time, but also increased quality, and allows me to focus more during session on being with my client.

Cons

Integration with Simple Practice is not \*quite\* there yet. There is probably a way to set it up that I haven't done, but I simply copy and paste the note from one tab to another, and it gets the job done just fine.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reasons for choosing Mentalyc

Robust HIPAA compliance. Other companies were less clear about their use of my data.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Cathy A.

Licensed Professional Counselor

Mental Health Care

### "Give Mentalyc a try and save a lot of time so that you can focus on what really matters!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 24, 2026

I use Mentalyc alongside our practice’s scheduling, billing, and treatment-planning software, Therapy Appointment, and the two programs work together seamlessly. I haven't had any challenges transferring documentation from Mentalyc to Therapy Appointment. I highly recommend Mentalyc to anyone in the mental health field and encourage them a try it to see how much time it can save. I have already recommended Mentalyc to several colleagues, and they have also found great success using it!

Pros

What I like most about Mentalyc is how much time it gives back to me. The software significantly reduces the time I spend writing chart notes, allowing me to be fully present and engaged with my clients during sessions. The recording feature allows me to focus 100% on my clients’ challenges and struggles rather than trying to take extensive notes. The time I save outside of sessions allows me to focus more on developing treatment plans and identifying appropriate interventions to support my clients. Mentalyc has also helped me achieve a much better work-life balance.

Cons

I have not found too many cons with using Mentalyc so far. Occasionally, when updates are made, the templates I use get adjusted, and I have not always taken the time to go back in and make the necessary changes. I imagine that upgrading to the next subscription level may help address some of the challenges I have encountered. Otherwise, I think I simply need to spend more time navigating the website and learning how to better customize the features to meet my needs.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

James T.

Therapist

Mental Health Care

### "Clinical accuracy that saves administrative time!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2026

My overall experience has been one of positive shock and extreme happiness! When initially trialing the software I was surprised at just how accurate the AI features are. Once I was confident in that aspect, the time it has saved me on administrative functions has lead to the happiness with the product!

Pros

The time it saves me with administrative work, i.e. notes. Also, the clinical accuracy is right there with the time, because without that it would not be useable!

Cons

Some of the settings can get tricky when using it with telehealth. When working between Google Chrome and Microsoft Edge making sure I select the right window and audio sharing options can trip me up.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

LG

Lizzie G.

Licensed Clinical Social Worker

Mental Health Care

### "Mentalyct makes things easier as a private practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2026

I first thought I would use the 2 weeks free trial and move on. However I realized the convenience and truly enjoy the different ways I can get my notes done. I feel others are only able to record or just to type notes. Mentalyct offers both

Pros

What like most about mentalyct is the ease of notes being placed in SOAP format after I type them. I also appreciate the different ways to record notes

Cons

What I like the least of mentalyct is the limit of notes available in cheapest package. As a solo practitioner still building client case load it is costly to jump up to the next program.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JS

Jenni S.

Therapist

Mental Health Care

### "Highly rated!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2026

Customer service has been very helpful, quick to respond and very kind to ensure my needs to being met. I have nothing but good things overall to say about Mentalyc. I'm thankful to their service!

Pros

It cuts documentation time down, populates clinically structured formats and offers tools that handles the transcription and summarizing from recorded audio or dictation, so I can maintain full presence and eye contact with the client instead of writing during sessions. It accurately extracts key themes, therapeutic interventions, and direct patient quotes without needing to manually call out specific modalities.

Cons

Notes must be reviewed before signing and the lack of direct EHR Integration, which I have to edit, copy and paste into my own EHR system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NH

Nina H.

Licensed Marriage Family Therapist

Mental Health Care

### "Very happy with Mentalyc"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2026

I have used Mentalyc for several years now and although I have tried similar products with other companies, I feel more "at home" with Mentalyc. Over the years their staff has been friendly and supportive whenever I have needed help.

Pros

I first started with Mentalyc because I liked how easy it was to use and also I liked the value for what they charge for the volume of notes I need to write. Over time, whenever I have needed something, like purchasing additional notes, their customer support has been fabulous. Their intake notes are extensive and detailed, which I like, and the program makes excellent treatment plans. I can easily organize my clients and update them as needed, so they get an "A" on client management.

Cons

I had issues with notes for working with couples. However, when I brought this up with their support team I was pleasantly surprised with how quickly they responded to addressing the issue.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Stephanie J.

Licensed Professional Counselor

Mental Health Care

### "Time Is Valuable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2026

My overall experience has been good. I have not had a lot of issues and if there are any issues the issue will usually work itself out within a few minutes.

Pros

As a therapist, I appreciate not having to write a bunch of notes during my sessions. This program makes it easy to record and transcribe the sessions so I can manage my time more efficiently.

Cons

What I like least is the cost; however, because of how much time it saves me. I feel it is worth every penny.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WE

Wendy E.

Director and Owner

Mental Health Care

### "An Essential Part of My Clinical Workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2026

I love using Mentalyc in my practice. It helps me quickly organize session content and generate clear, concise progress notes, which has significantly reduced my administrative workload. Instead of spending hours on documentation, I can invest that time into preparing for sessions, developing client resources, and being more present in my work as a therapist. Mentalyc has helped me create a better balance between paperwork and client care, and I would gladly recommend it to other clinicians.

Pros

Mentalyc has been a game changer for my practice. It helps me efficiently track session content and create concise, well-organized progress notes without sacrificing quality. By reducing the time I spend on documentation, I have more time and energy to prepare individualized interventions, develop resources for my clients, and focus on delivering thoughtful, client-centered care. I highly recommend it to any clinician looking to streamline their workflow while maintaining strong clinical documentation.

Cons

I honestly haven't found a downside to using Mentalyc. It has consistently helped me stay on top of documentation while freeing up more time to focus on client care, treatment planning, and session preparation.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/265098/Mentalyc/reviews/)

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Popular comparisons

[Transkriptor vs Mentalyc](https://www.capterra.com/compare/251933-265098/Transkriptor-vs-Mentalyc)