--- title: "Mentalyc Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mentalyc Software - reviews, pricing plans, popular comparisons to other Transcription products and more." source_url: "https://www.capterra.com/p/265098/Mentalyc/" page_type: "product" language: "en" --- # Mentalyc Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mentalyc ## What is Mentalyc? Mentalyc is an AI clinical documentation platform designed specifically for therapists and mental health professionals. It automatically converts therapy session content into structured progress notes using inputs like recordings, dictation, summaries, transcripts, or typed text, saving up to 90% of therapists' documentation time. The platform supports common documentation formats such as SOAP, DAP, BIRP, intake notes, and treatment plans, helping clinicians stay compliant and insurance-ready while significantly reducing time spent on paperwork. Beyond note automation, Mentalyc helps therapists track client progress and therapeutic patterns across sessions, enabling deeper clinical reflection and more informed treatment decisions. It works alongside existing EHR and telehealth systems rather than replacing them. Mentalyc is HIPAA-compliant and built around real therapy workflows, allowing clinicians to stay present during sessions and focus more on delivering high-quality care. ## What is Mentalyc used for? [Transcription](https://www.capterra.com/transcription-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/) Top alternative Featured Overall rating Based on 61 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 3% Starting price $14.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mentalyc?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mentalyc.com/&name=Mentalyc) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mentalyc 4.5 (61) VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $14.99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (61) Ease Of Use 5.0 (551) Value For Money 4.5 (60) Value For Money 4.9 (505) Customer Service 4.5 (53) Customer Service 5.0 (480) ## Mentalyc alternatives [4.9 (143)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting price $8.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Video To Blog](https://www.capterra.com/p/10025294/Video-To-Blog/) [4.9 (74)](https://www.capterra.com/p/10025294/Video-To-Blog/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Vizard](https://www.capterra.com/p/10009818/Vizard/) [4.9 (466)](https://www.capterra.com/p/10009818/Vizard/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/265098/Mentalyc/alternatives/) ## FAQs about Mentalyc Overview ### Which roles and teams benefit most from Mentalyc? Mentalyc is most used by therapists, psychotherapists, counselors, psychologists, and other behavioral health clinicians who need faster session documentation, note generation, and treatment tracking. Private practice owners, clinical supervisors, and mental health leaders benefit from streamlined administrative workflows, documentation consistency, and more time for client care. Answer based on 61 reviews Overview ### What company size and industries is Mentalyc built for? Mentalyc is built for small mental health practices, with 100% of reviewers from small businesses and 84% in Mental Health Care. It is intended for psychotherapists, psychologists, and mental health counselors, with additional use in Health, Wellness and Fitness at 8% and Hospital & Health Care at 5%, primarily for transcription. Answer based on 61 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Mentalyc? Mentalyc includes core healthcare features like HIPAA compliance and data security, plus AI note writing for session notes, clinical notes, and progress notes. Reviewers most often highlight audio upload, dictation, automatic transcription, editable SOAP and DAP formats, and support for tracking therapeutic interventions and client-ready summaries. Answer based on 38 reviews Integrations ### Which third-party tools and platforms does Mentalyc integrate with? Mentalyc integrates with SimplePractice and Grammarly Business. The catalog and reviewer mentions point to these two platforms as the main third-party tools tied to Mentalyc, covering practice management and writing support. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Mentalyc offer? Mentalyc provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos give users written and visual reference material for self-paced learning and feature review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Mentalyc offer, and how do users rate the experience? Mentalyc offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Many users describe support as quick, timely, and helpful, especially during technical issues. Others report missed email or chat replies, unhelpful instructions, and frustration when requests seemed unanswered or handled by repetitive responses. Answer based on 17 reviews Features and Usability ### How good is Mentalyc for writing therapy notes? Mentalyc cuts note-writing time for many clinicians and produces organized therapy notes from recordings, dictation, or text. Solo practitioners and private practice therapists value the speed, format options, and clinical wording, though generated notes can need edits, processing may feel slow, and interruptions or device issues can occasionally disrupt retrieval. Answer based on 38 reviews Features and Usability ### How well does Mentalyc handle session notes? Mentalyc makes session notes faster and helps therapists stay present with clients during appointments. Many clinicians like the editable formats, detail capture, and support for dictation or recordings, though some users report recording upload problems, occasional inaccuracies, limited bulk actions, and a need to proofread notes before finalizing documentation. Answer based on 27 reviews Features and Usability ### Is Mentalyc good for clinical notes? Mentalyc creates clear clinical notes quickly and helps therapists keep documentation current with less effort. Mental health clinicians value the insurance-friendly wording, medical necessity language, dictation support, and editable progress notes, while some practices still want more note templates for group, family, crisis, and full-session documentation. Answer based on 19 reviews ## Features AI summary Based on 1,702 Transcription reviews Capterra reviewers point to these as the top priorities when choosing transcription software: - **Automatic Transcription** (**55%** of reviewers rated this feature as critical) - **Speech Recognition** (**49%**) - **Audio/video file upload** (**44%**) Mentalyc supports all three of the features reviewers rank highest: **Automatic Transcription**, **Speech Recognition**, and **Audio/video file upload**. Together, these capabilities help businesses turn recorded conversations into text faster, process spoken content more accurately, and upload source files easily, allowing teams to document sessions, review information, and manage transcription work more efficiently. Automatic Transcription 4.5 (39) 97.44% of 39 reviewers that rated this feature as important or highly important Use AI to convert voice into text automatically Speech Recognition 4.3 (43) 81.40% of 43 reviewers that rated this feature as important or highly important Train your system to interpret and transcribe voice messages Audio/video file upload 4.2 (33) 93.94% of 33 reviewers that rated this feature as important or highly important Upload audio and video files AI/Machine Learning 4.5 (30) 83.33% of 30 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Natural Language Processing 4.5 (35) 80.00% of 35 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Text Editing 4.5 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Edit text as needed Mentalyc 17 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Audio/video file upload: Upload audio and video files - Automatic Formatting: Automatically formats data in a predetermined way - Automatic Transcription: Use AI to convert voice into text automatically - Automatic Transcription Services: For automatic transcription services - Data Security: Protect sensitive data for digital privacy - For Healthcare: Software designed for the healthcare industry - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Mobile Access: Access software remotely via mobile devices - Multimedia Support: Supports various file formats - Natural Language Processing: Process and analyze human language in text or audio form - Real-Time Data: Receive data and information in real time - Speech Recognition: Train your system to interpret and transcribe voice messages - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Text Editing: Edit text as needed - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.3 (61) 4.3 Based on 61 reviews ## Pricing Value for money 4.5 (60) Free Trial Free Version Mini $14.99 Flat Rate,Per Month Value for money 4.5 (60) 4.5 Based on 60 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (53) 4.5 Based on 53 reviews ## User reviews Overall rating 4.5 Based on 61 reviews Filter by rating 5(37) 4(19) 3(3) 2(0) 1(2) Mentioned topic Sorted by most recent JW Jeffrey W. Psychologist Health, Wellness and Fitness ### "Great program, but poor technology." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 18, 2026 Good - def helps me. Improves the overall treatment and the patient experience of being organized. I do get frustrated with the technology not working. Pros It is very helpful for treatment planning out clearly outlining the treatment structure. Makes sure all your ideas are organized and clearly delineated. Cons The program is "glitchy" it makes mistakes, and I have trouble signing in at times (when clearly everything else is working perfectly on my computer, so its def the program itself). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Craig B. Owner Mental Health Care ### "Literally the best AI transcription and note-taking you could ask for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2026 Overall I'm thrilled with Mentalyc. The quality is well worth the price. It literally pays for itself in the time it saves me. Pros Mentalyc saves me so much time that I can comfortably see more clients than I could otherwise. As a clinician I'm much better equipped from session to session; it's so simple to stay on top of even my most complex clients. Cons I wish I could bulk download transcripts or session notes. This is the largest single problem I have with Mentalyc; it really ought to be a feature. Switched from [Fireflies](https://www.capterra.com/p/197037/Fireflies/) FireFlies.AI is great for general transcription purposes, but lacks the ability to automatically format insurance-compliant notes. Alternatives considered [Fireflies](https://www.capterra.com/p/197037/Fireflies/) Reasons for choosing Mentalyc I chose Mentalyc due to its note-taking feature. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM Diana M. Associate Marriage and Family Therapist Mental Health Care ### "Do Better especially for the high price tag" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 May 22, 2025 Poor. I emailed customer support when I first purchased the program and never received a response. I inquired why I didn’t receive the discount I entered when purchasing the program and I was charged the full amount. Pros The concept of dictating my session and writing clear and concise clinical style progress SOAP notes Cons That it freezes my computer after every single recording! The outrageous monthly price tag. I am an associate marriage and family therapist and get paid pennies but do majority of the work and I need a system like this the most but the cost is outrageous! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 29, 2026 Hi Diana, Thank you for your feedback - we appreciate you highlighting both the value of the concept and the areas where your experience fell short. We’re sorry to hear about the freezing issues and your support experience. Performance and reliability are critical for clinicians, and we’ve made several improvements since then to enhance stability across recordings. On support, this is not the standard we aim for. We’d really like to look into your case and make things right - especially regarding your inquiry and pricing concerns. Please reach out to us at https://www.mentalyc.com/help-and-contact/feedback-and-suggestions so we can assist you directly. We’re continuously working to improve both product performance and responsiveness, and your feedback is an important part of that process. — The Mentalyc Team SM Sabrina M. Mental health counselor Mental Health Care ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2025 My overall experience has been excellent—the customer service is top-notch, and the platform itself is fantastic. Pros I love how user-friendly it is—everything’s easy to figure out, and it’s taken the stress out of note-taking for me. I don’t have to worry about staying organized anymore! Cons It can sometimes misinterpret what you write, so it’s always a good idea to review your notes. You can’t expect AI to be 100% accurate all the time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS Brittany S. Clinician Mental Health Care ### "Great relief as a young clinician!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 I absolutely love this tool. It's wonderful to utilize and I recommend it to fellow clinicians. Pros I love the ease of use, the quality of notes, and the user friendly interface! It's a wonderful relief to this clinician. Cons The treatment plans. They are lacking in the SMART aspect. They do not have quality statements that I would utilize in treatment with my client. Also, when dictating, it will sometimes mishear and put different statements down, however it's easily fixable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Jack W. Licensed Professional Counselor Mental Health Care ### "Elated with Mentalyc" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 My overall experience with Mentalyc has been phenomenal Pros The most helpful aspect of Mentalyc is that I am at least 30% more engaged with the patient because I am relieved of the burden of sketching notes and trying to remember what was said. The increased engagement allows me to probe deeper into the patient's emotions and challenges. Therefore, when Mentalyc processes the session data, there is an increased depth of knowledge of the patient's condition, resulting in better analysis and ultimately a more in-depth session. In session, I constantly adapt to the patient, and I tend to use different treatment modalities. Mentalyc tracks and reports my modalities and produces a rationale for the treatment method. I see this as being a valuable defense in the event of a peer review. In conclusion, my session note time has been reduced by approximately 30 to 40 hours per month. Cons My complaint is that once note generation commences, the data is lost if there is an interruption in processing. I recently experienced this when an update to my computer was presented, and there was no way to postpone the update, and my computer would be restarted. The source of the update was not given. Therefore, I prevented this unknown source from updating my computer by shutting it down. Unfortunately, after I restarted, the session note data was inaccessible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Sarah G. Therapist and Group Practice Owner Health, Wellness and Fitness ### "Worth the money!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 6, 2024 So far, despite some issues that have come up, I am really enjoying the program and definitely finding the value in it. Getting the additional 20% off during the Black Friday sale was pretty awesome. Pros The quality of the progress note and how much time it saves me to not have to write it myself. Cons Errors causing me to lose my recordings before the note can be written. Switched from [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) No recording feature so still had to take notes, then enter them into program for the AI to rewrite. Not HIPAA compliant. Alternatives considered [Blueprint](https://www.capterra.com/p/118821/Blueprint/) Reasons for choosing Mentalyc The reviews were better. One of my therapy-related subscribed YouTube channels reviewed several AI programs and Blueprint was not one of them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Amber S. Therapist Mental Health Care ### "My favorite specialized note-taking assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2024 Love it, easy to use and high quality notes that are what I would have typed on my own it just would have taken me double the time. Pros Easy to use, great notes which save me documentation time, protect the client, provide medical necessity, and love the client note so the client can remember what was discussed, goals, and accomplishments in therapy. Cons I would love it to be an all inclusive EHR so I don't have to have multiple platforms. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Maggie M. Licensed Mental Health Counselor Mental Health Care ### "Best AI for counseling I have found" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2024 I am excited to have access to it and to have such an amazing time saving device for my practice. I have tried other AI programs for session notes and find this to be more accurate and clinically appropriate. I have already recommended it to colleagues. Pros The quality and detail of the notes, the way they are organized, the choice of styles and the time it saves me! I think I save roughly 30 minutes per session note and maybe an hour for intakes! Cons I think SOAP notes should be available in the Mini plan for those of us with small caseloads. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LT Lisa T. LCSW Mental Health Care ### "Should have done more research before I subscribed." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 17, 2024 Terrible and frustrating. I haven't been able to use this program since I subscribed two weeks ago. Support is virtually non-existent. The instructions are have been unhelpful. Pros Nothing yet. I find this program very user unfriendly. I haven't been able to use it since I subscribed two weeks ago. Cons I find the instructions complicated and unhelpful. For instance, when I try to record a session the instructions show a screen that looks nothing like my screen. It says to click on the Chrome tab which doesn't exist on my screen. When I try to get help I just get the same instructions again. Support is virtually non-existent. Plus, it's far more expensive than other programs I've looked at. I'm very sorry I paid for a year's subscription. There is a no refund policy. Switched from [Upheal](https://www.capterra.com/p/10019262/Upheal/) I can't use Mentalyc and there is no customer support. Upheal's most expensive plan costs the same as Mentalyc's basic plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 29, 2026 Hi Lisa, Thank you for sharing your experience - and we’re really sorry to hear about the frustration you’ve faced. That’s definitely not the experience we want for any clinician using Mentalyc. It sounds like you may have run into a setup or onboarding issue, especially around recording sessions. We’ve since improved our guidance and onboarding flow to make this much clearer and easier to follow across different devices and browsers. Regarding support, we take this seriously - our team is available and we’d really appreciate the opportunity to help you get fully set up and working smoothly. If you’re open to it, please reach out to us at https://www.mentalyc.com/help-and-contact/feedback-and-suggestions and we’ll prioritize assisting you directly. We truly value your feedback, as it helps us improve both the product and the experience. — The Mentalyc Team [View all Reviews](https://www.capterra.com/p/265098/Mentalyc/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Transkriptor vs Mentalyc](https://www.capterra.com/compare/251933-265098/Transkriptor-vs-Mentalyc)