# Page 3 | Mentalyc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Mentalyc the right Transcription solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/265098/Mentalyc/reviews

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Mentalyc

4.5 (59)

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Last updated March 13th, 2026

# Page 3 - Reviews of Mentalyc

## Showing most helpful reviews

Showing 51-59 of 59 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IO

Ileana O.  
Mental health therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Fantastic note writing program "

July 8, 2024

5.0

Absolutely love it. I work much more effiently with mentalycs. Would recommend 1000%.

Pros

I love the ease of writing notes and being able to customize the templates to gather the information i need. I can see more clients because i spend less time working on notes.

Cons

There is no option to recreate the note once it's processed if i wanted to change the template to gather more information.

Review Source

FS

Frankie S.  
Owner  
Mental Health Care  
Used the software for: Less than 6 months

### "Good potential"

August 27, 2023

3.0

Good, I hope to see continued refinement in the future because the quality does not yet meet the level of its competitors.

Pros

It's fairly priced, generally fast and easy to use.

Cons

There are often numerous items needing corrected in the note it generates. Sometimes it highlights the wrong content in the note and does not recognize important content.

Review Source

BN

Brett N.  
Counselor  
Mental Health Care  
Used the software for: Less than 6 months

### "Brett's thoughts on Mentalyc"

March 8, 2024

5.0

Pros

The automated notes. The ease of use. The free trial period!

Cons

Some of the features require you to mess with it before you figure out how to best use it.

Review Source

AK

Alina K.  
Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Game Changer"

October 9, 2023

4.0

Mentalyc has helped me deal with the burden of notes in a full-time insurance-based private practice. I have more time to spend with my family and do other things that are important for my business. Thank you Mentalyc!

Pros

This product is super easy to use and has saved me hours of administrative work each week.

Cons

I think the AI could be slightly better as far as what it picks up on but overall I am very satisfied with this product and how it focuses on making sure notes are compliant with what insurance companies are looking for.

Reason for choosing Mentalyc

Cost was significantly lower and there were more options for different types of notes offered by Mentalyc.

Review Source

CR

Cynthia R.  
Licensed Mental Health Counselor  
Mental Health Care  
Used the software for: Less than 6 months

### "Initial response "

February 4, 2024

4.0

I love this! It has been an incredible time savor lower my stress level associated with paperwork

Pros

It is amazingly accurate and an incredible time saver

Cons

I would like birthdates instead of age and a place for diagnosis codes

Review Source

NF

Natalie F.  
Psychologist  
Mental Health Care  
Used the software for: Less than 6 months

### "Really love this use of AI"

September 18, 2023

5.0

Pros

I love that Mentalyc gives me quick and accurate notes for all my sessions.

Cons

Sometimes files won't upload and I can't figure out why

Review Source

RM

Robin M.  
Associate Clinical Volunteer  
Mental Health Care  
Used the software for: Less than 6 months

### "Awesome Program for Busy Clinicians"

October 10, 2023

5.0

Metalync has cut my charting time by two-thirds. Honestly, it writes better progress notes than I did!

Pros

I love Mentalyc's ability to accurately capture the essence of key aspects of a session and lay them out in a well organized, editable format. A feature I love is its ability to provide direct quotes to support what is presents for specific categories.

Cons

The thing I like least about Mentalyc is that it does not have someone to call with questions. It is very responsive to messages left with its chatbot.

Review Source

JM

Jenny M.  
Psychotherapist/Owner  
Mental Health Care  
Used the software for: Less than 6 months

### "Game Changer!"

March 20, 2023

5.0

Using Mentalyc has saved me so much time. This helps me be more present with my clients and have more time for continuing education.

Pros

I like that Mentalyc can capture what went on in a session with such accuracy and states it more eloquently than I would say it. It even picks up on therapeutic interventions that I did not think about being interventions used in session.

Cons

Some of the information within the note can be repetitive or placed in the incorrect section.

Review Source

CB

Crecenra B.  
Psychotherapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Excellent Product!"

October 4, 2023

4.0

My experience has been good.

Pros

It is cost effective and easy to use. Most of the note formats are useful.

Cons

It is still in development and transcript edits are common. Also, format varies quite often.

Review Source

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