# simpleERB Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about simpleERB Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/265104/simpleERB --- # simpleERB Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) simpleERB ## What is simpleERB? simpleERB has helped restaurants globally process and manage over 1.5 million bookings . - Cloud-based, no hardware needed, use on any device with an internet browser - Multi-user, unlimited areas and tables - Manage online bookings with a widget/URL from your website, social pages and Google - Eliminate no-shows; email auto-reminders, cancellation policies, capture card details or take payments on bookings - Build a GDPR mailing list and customised CRM - Comprehensive booking reports ## What is simpleERB used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £21 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for simpleERB?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.simpleerb.com/&name=simpleERB) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### simpleERB 4.4 (10) VS. [4.8 (1,125)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price £21 Usage Based, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (10) Ease Of Use 4.8 (5,741) Value For Money 4.2 (10) Value For Money 4.7 (3,525) Customer Service 4.2 (10) Customer Service 4.8 (3,256) ## simpleERB alternatives Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month [4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month [4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/265104/simpleERB/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.7 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Booking Management 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Booking Notes 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests Customer Support 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Reporting/Analytics 4.4 (5) 0.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data simpleERB 25 features Define levels of authorization for access to specific files or systems Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-made examples and templates for emails Plan an event's time and location The ability to reserve times in groups. Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Design, communicate, and distribute incentives to perform a specific action Ratings/Reviews Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.2 (10) 4.2 Based on 10 reviews ## Pricing Value for money 4.2 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/265104/simpleERB/pricing/) Starter £21.00 Usage Based,Per Month It includes: - CRM - Booking management - Capacity management - Email / SMS booking reminders - Customer feedback - Realtime cancellations - Online widget bookings - Reserve with Google booking integration - Facebook / Instagram integrated bookings - Customer and booking data reports - Unlimited users / tables / areas - User access levels - Cloud based system - Android app available - iOS app available Plus £47.00 Usage Based,Per Month It includes: - CRM - Booking management - Capacity management - Email / SMS booking reminders - Customer feedback - Realtime cancellations - Online widget bookings - Reserve with Google booking integration - Facebook / Instagram integrated bookings - Customer and booking data reports - Unlimited users / tables / areas - User access levels - Cloud based system - Android app available - iOS app available Pro £80.00 Usage Based,Per Month It includes: - CRM - Booking management - Capacity management - Email / SMS booking reminders - Customer feedback - Realtime cancellations - Online widget bookings - Reserve with Google booking integration - Facebook / Instagram integrated bookings - Customer and booking data reports - Unlimited users / tables / areas - User access levels - Cloud based system - Android app available - iOS app available - Payment integration feature - Secure card capture on bookings - Take securely; deposits, prepayment on bookings - Add payments to Booking options - ticketed Value for money 4.2 (10) 4.2 Based on 10 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (10) 4.2 Based on 10 reviews ## User reviews Overall rating 4.4 Based on 10 reviews Filter by rating 5(6) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent PM Patrick M. Sales Manager Hospitality ### "Excellent Restaurant Booking Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2023 Really good operating system that allows for us to have multiple offers running in the restaurant so displays choice to the customer. The option to close down days and times works well for us as a business. Pros We manage this seamlessly into our booking promotions so this cuts down on customer delays as it offers an immediate booking option. Cons It can be a little bit clunky at times. We are still exploring the option of taking credit card payments as this cannot be reversed once implemented. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Alex R. Owner Hospitality ### "Does the job but room for improvements " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 November 2, 2022 Generally works well, we are almost hitting the 1000 cap often and would be happy to pay a little extra for 100 or 200 more covers rather than having to upgrade to unlimited for heaps more money. Pros People can book in easily enough and the reminder emails have been helpful for our customers. The feedback email is also nice but would be good if the positive ones (when they hit 4 or 5 stars) could be prompted to leave the feedback publicly, say on Google or tripadvisor. Cons Having to constantly sign in and can be fiddly, hard to change tables and if you are trying to put too many people on a particular table it doesn't let you which is annoying when you've move tables around so they're bigger. Maybe let the manager have the final say on that. Also hate that when we run out of covers rather than someone contacting me and asking if we want to move up a tier, customers just can't book in, costing us heaps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2022 Hi Alex, we thank you for your feedback, this will be passed to our development team for consideration. Changing tables can easily be done using the 'quick move' in the booking place or via the Grid drag/drop feature. This includes moving a single table within a 'table join'. Our system sends out emails to the admin contact when you have used 70% of your covers within the billing period to notify users. You can always upgrade/downgrade plans once per billing month. However, we appreciate your comments for users between plan allocations. With regards to booking higher covers on tables' set max cover size, this can be actioned two different ways. Please reach out to our support information for further information on this as it's more of a hack to override. Thanks again for taking the time to review. RS Rachael S. Assistant Manager Hospitality ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2022 Pros We find the ease of the product a great help with our reservations. Easy online reservations for customers. Cons We would like to be able to change the deposit page to a hire charge fee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2022 Hi Rachael, thank you so much for your kind review. I am happy to hear that found the system easy to use and helpful. Take care Anthony - simpleERB NW Nigel w. Director Hospitality ### "Great booking software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2022 Great Pros Makes managing bookings very easy, customer driven Cons Used to be glitches but now sorted, much quicker Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2022 Hi Nigel, thank you for your kind review. I am happy to hear that simpleERB has been beneficial to your business needs. Take care Anthony JH Julie H. Owner Hospitality ### "Works well for us! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2022 Great. Pros It's pefroms well and is easy to use / view Cons Something logging on om my mobile doesn't work, so I have to reset and start again. Usually customer see me in the street and then ask to book a table which is then embarrassing as I can't log in! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2022 Hi Julie, Thank you so much for your kind review. We are happy to hear that you find the system easy to use. I will flag the issue you raised with the mobile site to our technical team. Take care Anthony simpleERB JC Jessie C. Marketing Manager Hospitality ### "Works really well for us. Just a couple of tiny users issues that are confusing, but nothing big. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 28, 2022 Overall Simple ERB works well for us, and does what we need it to. Pros simple ERB is a reliable booking system, that allows up to maximise turnover in our restaurant. With the recent adjustments to the platform, it is much more user-friendly. Cons There are one too many clicks that clients have to make to confirm the booking. So we have guests arriving thinking they have booked, and they haven't. ALso when adjusting the restaurant layout of tables that are bookable, covers etc. you have to keep going out of the page and back in to change multiple tables. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2022 Hi Jessie, Thank you for your review. I am happy to hear that the system is working well for you. Thank you for the feedback in regards to the client's experience, we will flag this with our development team to review. Take care Anthony simpleERB DC Dunslay C. Partner Restaurants ### "Used this system for years and very happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 27, 2022 Really cannot think of any problems. Pros Simple and easy to use for both customer and ourselves. It has to be one of the best value for money systems around. Cons Maybe do not get the coverage of some of the more famous booking systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2022 Hi Dunslay, Thank you so much for your kind review, I am happy to hear that you have found simpleERB good value for money. Take care. Anthony SimpleERB DC David C. Director Restaurants ### "Perfect" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 16, 2022 Pros We love the different diary views that allow each user to choose their preference. Cons Not great integration with Google, with bookings not showing live. Alternatives considered [ResDiary](https://www.capterra.com/p/23375/ResDiary/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 20, 2022 Hi David, many thanks for leaving a review. It's great to hear that you love the different booking views. The Google booking integration is unfortunately not a live integration due to Google's code, many users find having the URL link to the live widget preferred. DR Damon R. Owner Hospital & Health Care ### "Barely adequate, poor usability, awful design. " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 15, 2022 Cheaper than many others and it does work if you persevere. With a few basic changes it could be so so much better. 3 days of a decent interface designer would transform it. Hugely wasted opportunity. Pros It works but there’s a high-ish learning curve as not much is intuitive. Once you’ve got there it is, in fairness, quite simple. Cons Interface is from the 90’s. Seems to almost be 4 different bits of interface stuck together with gaffer tape. Customer management is basic to the point of ridiculous. Table management is frustrating. Doesn’t really work on a phone. Reasons for choosing simpleERB We we told it integrated with eposnow (which it just about does yes) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 16, 2022 Hi Damon, we thank you for taking the time to review and we appreciate your comments. We are sorry to hear you are frustrated with some of the features and found the system not intuitive. We do offer the opportunity to book in for an online demo to run over any queries or set up help our users may need. We also have a collection of FAQ's, our support team is only an email or a call away. We recently updated the system's settings and the development team is in the process of redesigning the front interface. We appreciate the design may be outdated, however, we offer the necessary features and reports for any small-medium business to effectively manage their bookings electronically. The system was designed ideally for iPads. We do offer a mobile site URL version which is a condensed view to quickly seat a walkin and check your bookings. We offer a basic booking integration with EposNow which we clarify in our welcome email to integrated users and in our video. Take care. SS Steve S. Owner Restaurants ### "Brilliant Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2022 Table and Booking system completely transformed with simple ERB Pros Cloud based booking from anywhere . Easy to use and amend to customer and restaurant needs. Cons Customer titles rather outdated and unfriendly Reasons for choosing simpleERB Easy to use, great customer service and a brilliant price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 15, 2022 Hi Steve, many thanks for your review. We are thankful and appreciate your loyal custom with simpleERB. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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