# Heresafe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Heresafe the right Compliance solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/265206/Verature/reviews

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Heresafe

4.4 (45)

[View alternatives](https://www.capterra.com/p/265206/Verature/alternatives/)

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Last updated March 13th, 2026

# Reviews of Heresafe

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

PG

Paul G

GSCO ManagerAviation & Aerospace, 201 - 500 employeesUsed the software for: More than 2 years.

“Easy to use when adding persons for booking system“

January 24, 2024

BD

Brogan D

Multi Site ManagerHospitality, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I understand why it needs to be in place for safety reasons etc, but it stops us getting things fixed with clients dont upload their documents quick enough.“

January 4, 2023

NM

Natalie M

Building SurveyorHigher Education, 201 - 500 employeesUsed the software for: 1-2 years.

“Great for recording safety information for each project too.“

August 15, 2022

CP

Chris P

Head of Estates OperationHigher Education, 201 - 500 employeesUsed the software for: 1-2 years.

“Easy to use, and provided a massive improvement in our contractor control and management.“

August 5, 2022

NM

Natalie M

Building SurveyorHigher Education, 201 - 500 employeesUsed the software for: 1-2 years.

“Easy to use, great for tracking and also for supporting other colleagues too.“

August 15, 2022

## Showing most helpful reviews

Showing 1-25 of 45 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Café Manager  
Hospitality  
Used the software for: 1-2 years

### "Verature review "

February 23, 2023

5.0

Simple, user friendly, makes business life easier

Pros

Easy to use even for beginners without any prior knowledge

Cons

Some features are not obvious from a get go

Review Source

Response from Heresafe

June 19, 2023

Thank you so much for your review and pleased to hear Verature's intuitive user interface is proving easy to navigate for beginners!

DW

Dan W.  
Risk Manager  
Events Services  
Used the software for: 2+ years

### "Easy access, accurate and user friendly"

February 13, 2024

5.0

Hugely beneficial tool which is reliable and lows me to achieve what I need to.

Pros

Being able to access my dashboard 24/7 wherever I am in the world. Allows me to manage my workload and easily monitor progress.

Cons

Nothing substantial so far. The software is intuitive and always evolving.

Review Source

NM

Natalie M.  
Building Surveyor  
Higher Education  
Used the software for: 1-2 years

### "Verature Review"

August 15, 2022

3.0

On the whole it has made contractor management much easier and transparent on Campus which is great.

Pros

Easy to use, great for tracking and also for supporting other colleagues too. Great for recording safety information for each project too.

Cons

The main thing I believe should be improved is being able to add multiple companies/individuals on one booking. We have many instances where we have an individual working as a sub-contractor on one booking and the main contractor on another project booking resulting in duplication of individuals on the system which is not ideal.

Review Source

Response from Heresafe

August 22, 2022

Great to hear your contractor management process is much easier with Verature's help! Thanks for the additional feedback too, very helpful!

JW

Jennifer W.  
Health and Safety Manager  
Food Production  
Used the software for: 2+ years

### "Contractor control database"

April 13, 2023

5.0

Very good service

Pros

Easy to navigate around the system and the expiry dates relating to insurance, questionnaires and return of data is excellent. Very easy to show your peers where we are year to date.

Cons

Cost, quite expensive particularly if you want any add ons

Review Source

Response from Heresafe

June 19, 2023

Great to hear Verature's automated reminders to contractors around questionnaires and indurances and other documentation is proving helpful! Great to hear the reporting tools are making it easy to share management information within and between teams.

lD

leslie D.  
estates engineer  
Education Management  
Used the software for: 2+ years

### "user review "

April 9, 2024

4.0

over all this has been a really helpful tool for the safe working of contractors across the site, its email notfication systems is great

Pros

the Permit system is great clear and works well on a laptop or tablet based device

Cons

lack of ability to provide feed back or portal to request changes

Review Source

BW

Ben W.  
Capital Projects Building Services Lead  
Construction  
Used the software for: 2+ years

### "Feedback on RAMS and competencies"

March 1, 2024

4.0

Has good sections but needs improving to be a good project tool

Pros

The above is not user friendly or compliant

Cons

The above as is not suitable for managing projects

Review Source

Response from Heresafe

March 5, 2024

Hi Ben, We really appreciate your feedback and would be great to gain more insight on how the RAMS and competencies may be improved for your purposes; a lot of the workflow around them can be customised, so would be great to learn more.

JG

James G.  
multi skilled opertor  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "Verature review "

January 10, 2023

5.0

We are more streamlined now due to being able to send out inductions and requires before there arrival

Pros

Ease of use when inducting with the table allow more portability

Cons

There isn't a dedicated back button. after you have viewed a persons details you go back it looses the filters you had applied

Review Source

Response from Heresafe

June 19, 2023

Excellent to hear you're enjoying the induction capabilities within Verature and accessibility from any device! Excellent feedback, this has been added to our product roadmap to improve your UX!

ER

Emily R.  
Senior Helpdesk Assistant  
Higher Education  
Used the software for: 1-2 years

### "Verature Review "

April 18, 2024

4.0

Pros

It's very logical in it's use and so very easy to pick up

Cons

Not always notified of changes made to the system when there are updates

Review Source

SP

Stephen P.  
MAINTENANCE MANAGER  
Packaging and Containers  
Used the software for: 1-2 years

### "Gatehouse Management"

September 2, 2022

5.0

great loved the software since its introduction

Pros

The system / software is : User friendly The system / software is :Quick The system / software is :Over views The system / software is :Auditing

Cons

I cant think of any issues to be negative on the software or dashboard its all really good.

Reason for choosing Heresafe

n/a

Review Source

TL

Terry L.  
HSEQ Specialist  
Maritime  
Used the software for: 2+ years

### "Information responce to query"

July 29, 2022

5.0

Good

Pros

Easy to Navigate around the pages and understand the information presented.

Cons

As a team we continue to modify the system to allow ease of use for staff

Reason for choosing Heresafe

Allows improvements to system

Review Source

Response from Heresafe

August 1, 2022

Thanks for the positive review Terry. It's also really important to us that Verature is easy to get around and presents key information in an easy-to-digest way! We continue to strive to improve usability for all the various types of Users who access the system, and it's great to receive feedback so we can continue to improve. Thank you for your continued support.

BG

Bernice G.  
Business Improvement Manager  
Facilities Services  
Used the software for: 1-2 years

### "Intuitive software, customer focussed provider"

August 26, 2022

4.0

Positive overall. The solution has taken a long time to develop to meet our needs, but it is a good solution and I am confident that Target will continue to support any future requirements

Pros

It is well designed so inituitive and easy to use.

Cons

Time it has taken to implement some elements of it

Reason for choosing Heresafe

Cost and closest to meeting our requirements

Review Source

CP

Chris P.  
Head of Estates Operation  
Higher Education  
Used the software for: 1-2 years

### "Massive Improvement"

August 5, 2022

4.0

Huge improvement in safety controls, witht he addition of pre-visit checks, inductions and permitting

Pros

Easy to use, and provided a massive improvement in our contractor control and management.

Cons

No major concerns. SOme features we needed adding / modifying. Verature were good in supporting this, but it wasn't cheap too undertake.

Review Source

Response from Heresafe

August 9, 2022

Thanks very much for your positive feedback and support Chris, great to hear about the significant improvements in safety controls!

PG

Paul G.  
GSCO Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "System for booking visitors onsite"

January 24, 2024

5.0

Pros

Easy to use when adding persons for booking system

Cons

It can be slow to load (maybe just my perception)

Review Source

TM

Tim M.  
Repair Engineer  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Does what is required well"

February 7, 2024

5.0

My verature experience was without any issues.

Pros

Intuitive and easy to navigate through the menus.

Cons

Everything that I used on verature was acceptable.

Review Source

JT

James T.  
Manager  
Mining & Metals  
Used the software for: 6-12 months

### "Verature"

August 23, 2022

4.0

Good overall

Pros

Easy to use and fairly simple. Used at most sites.

Cons

Quite detailed, a bit glitchy. Need to eliminate need for email

Review Source

VR

Verified Reviewer  
H&S Specialist  
Mining & Metals  
Used the software for: 2+ years

### "Excellent customer support, flexibility for development and easy to use"

May 3, 2023

5.0

The benefits of Verature have been brilliant, we have a one stop central Contractor Management system that is adaptable to meet our needs. Support is excellent and implementation of the system has been straightforward.

Pros

The system is easy to navigate around making it easy to use for the multiple levels of user IT knowledge in our business. We like that it is cloud based so it can be used on mobile phones. The customer support is excellent, response to queries is very quick and most issues are resolved first time. The administration of the system is straightforward so its easy to add users. The system is flexible which we like, we have had various modifications made to it to meet our needs.

Cons

There is very little to dislike, however I would like more reporting options in the standard reports that are in the system. Nothing negative to say at all really.

Alternatives considered

[Alcumus ContractorCheck](https://www.capterra.com/p/219267/Contractor-Check/)

Reason for choosing Heresafe

Lack of flexibility in Alcumus, didn't have the features we liked.

Review Source

Response from Heresafe

June 19, 2023

Thank you so much for your excellent detailed review. Really good to hear Verature's mobile compatibility and the easy-to-navigate user interface are proving helpful. We're thrilled you're enjoying our fantastic customer service, and so good to hear the product is proving a good alternative to Alcumus. Customer experience is our top priority at Verature so we love to hear these positive outcomes!

MW

Mark W.  
Consultant  
Food & Beverages  
Used the software for: 2+ years

### "Verdure why not"

August 21, 2022

5.0

Great people to work with and fantastic passion to deliver your vision.

Pros

Can be developed and adjusted to end users individual requirements

Cons

Very hard to say what you least disliked when you selected the product but perhaps to many options to think about when first looking at what your business requirements are.

Review Source

Response from Heresafe

June 19, 2023

Love hearing these positive remarks about our system and the people behind delivering it! We absolutely want to help our clients gain the ROI and, ultimately, peace of mind that contractors arrive safe, work safe and stay safe on their sites; realising our clients' vision and goals is key for us!

MG

Mark G.  
Business Manager  
Higher Education  
Used the software for: 1-2 years

### "Verature system implementation and use"

August 2, 2022

4.0

Very good. Very easy to implement with the Target Team, a very responsive support team and a very intuitive and user friendly system. With minimal training, a person can find their way around the system fairly easily.

Pros

The support from the Target team is readily available and able to make the requested adaptations at relatively short notice, and promptly, where possible. If not immediately able to implement suggested changes, options are provided for development of the software. I like how adaptable the system is to our needs.

Cons

The permissions for users - i would prefer it if specific permission groups were built, with people moved into those groups, instead of individual permissions applied to specific users. It still works well, but would be easier to put similar types of people into similar permission groups, if it was the other way around.

Alternatives considered

[Planon](https://www.capterra.com/p/70410/Planon/)[Sine](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/)

Reason for choosing Heresafe

Verature provided most of the functionality we required (if not all) at a competitive price. The onboarding/implementation team were engaged, professional and listened.

Review Source

Response from Heresafe

August 4, 2022

Thank you very much for your positive review, great to hear that the system meets your needs. We really appreciate your feedback and it provides the opportunity to continually improve the product. Thank you for the continued support Mark!

GP

Georgie P.  
Senior Estates Helpdesk Asset and Data Coordinator  
Higher Education  
Used the software for: 2+ years

### "Ease of use"

April 18, 2024

4.0

Pros

The ease of use and being able to manage contractors on one system.

Cons

The slowness once multiple bookings are on the system

Review Source

Response from Heresafe

May 8, 2024

Hi Georgie, thanks for the feedback regarding the ease of use of the system. Could you get in touch to let us know what pages you're experiencing slowness so we can look into this for you, please?

JG

Joanna G.  
Project Manager  
Facilities Services  
Used the software for: 2+ years

### "Best on the Market"

August 18, 2022

5.0

Overall experience is highly satisfying. It's so easy to use, all staff are happy adopters.

Pros

Intuitive user friendly platform and ongoing customer service

Cons

i really cannot fault the product, nor the service

Reason for choosing Heresafe

user friendly intuitive mobile access induction funcitionality Reporting workflow notifications and alerts quality of submitted RFP's

Review Source

Response from Heresafe

August 22, 2022

Thanks for the excellent review Joanna. Great to hear Verature's mobile and remote inductions are proving helpful and all the team have adopted the system happily too!

BD

Brogan D.  
Multi Site Manager  
Hospitality  
Used the software for: 1-2 years

### "Not Suitable in some aspects "

January 4, 2023

2.0

I am not sure how it works for other departments but for catering it doesnt really help us. I understand why it needs to be in place for safety reasons etc, but it stops us getting things fixed with clients dont upload their documents quick enough.

Pros

For me there isn't any, i understand why we have to have it in place and i guess for knowing who is on site at all times is handy.

Cons

That if a company has already been on site, we still get them to add the RAMS before they can visit and we have had to pay out call out charges when they get turned away at the front desk for now uploading the RAMs in time. As i work in hospitality, if our Freezer goes down, we dont have time time to wait for an administrator to upload all the details and then approve it our end, the company could be with us within minutes. there should be a way if the person has already been on site, they can turn up and sign in and all the documents can just be uploaded there and then.

Review Source

Response from Heresafe

June 19, 2023

Hi Brogan, Firstly thank you for your review, we appreciate all feedback. Completely appreciate where you're coming from regarding reactive maintenance. There is a functionality available to 'Book on site now' that's used by some clients, as well as the ability to select from previous RAMs which can help speed things up, if your company has chosen to make use of this functionality. We'll ask your account manager to get in touch with your project lead and share these options.

MA

Michael A.  
Health & safety consultant/  
Events Services  
Used the software for: 1-2 years

### "Useful information data tool"

June 22, 2023

5.0

Very good

Pros

The system is fairly easy to use from the start.The dashboards are well laid out and information under each subject easy to access.

Cons

Each contractor area, when going back from some info gathering, means you have to keep scrolling down to the bottom of the page through the workers to get to the info. If you have a large number of workers there’s sometimes a lot of scrolling.

Review Source

Daniel H.  
security manager  
Security and Investigations  
Used the software for: 2+ years

### "security review"

January 5, 2023

5.0

great product which gives the team the adequate data that we need to keep our site safe

Pros

easy interface easy to find contractors and review who should or shouldn't be on site

Cons

i dont find it difficult at all to use and manage , no issues from me or the team

Reason for choosing Heresafe

i wasnt part of this process

Review Source

Response from Heresafe

June 19, 2023

We love to hear from happy users - thank you Daniel. Really great to hear you're enjoying Verature's intuitive interface and finding it easy to track who is approved to be on site.

GW

Geo W.  
Business Manager  
Education Management  
Used the software for: 2+ years

### "Excellent choice for Contractor Management."

March 11, 2024

5.0

Pros

It's easy to use and a clear/concise system. It helps us to monitor contractors on site as well as upcoming bookings insuring that we have the relevant documentation to allow safe working. As well as automated reminder emails for when insurance is coming up for renewal which our contractors love.

Cons

The Verature system does sometimes update and an area may change it's appearance but we are not always notified of these upcoming changes.

Review Source

AA

Amy A.  
Event Planner  
Events Services  
Used the software for: 2+ years

### "Goodwood Verature Review "

August 9, 2022

4.0

Overall good, customers support is great so any issues get fixed quickly. Does what we need from it

Pros

we can create different projects for all of our events and easily track our contractors progress

Cons

we have teething issues with documents not being uploaded, refresh links not sending. Some of our contractors don't think it is very user friendly

Review Source

Response from Heresafe

August 22, 2022

Thanks Amy for the positive review! Likewise for the feedback, always looking to improve the user experience for all types of user so we're grateful for the intel!

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