--- title: "Alex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alex Software - reviews, pricing plans, popular comparisons to other Production Scheduling products and more." source_url: "https://www.capterra.com/p/265210/Alex/" page_type: "product" language: "en" --- # Alex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Alex ## What is Alex? Alex is the first collaborative mobile and web app that maps skills and know-how, manages training and ensures operational planning. Alex valorizes and involves the operator; gives the production manager key performance indicators; the quality manager a real-time view of team compliance and a versatility matrix; and the HR department a forecast and follow-up of training. Alex is designed, tested and co-created with the shop floor people. ## What is Alex used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Training](https://www.capterra.com/training-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alex?[Manage this product listing](https://www.g2.com/products/yelhow-alex/claim_requests/new?auto=true) ## Alex Overview Updated September 2026 AI summary Alex equips midsize and enterprise organizations with tools for training, collaboration, and workforce management, supporting features such as learning management, self-paced courses, certification tracking, and assessment management. Its options include customizable reports, content libraries, gamification, and multi-language support. Alex is accessible via web and mobile platforms, offering flexible deployment for broad operational and compliance needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alex 4.5 (11) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.7 (11,136) Value For Money 4.0 (6) Value For Money 4.5 (6,854) Customer Service 4.6 (9) Customer Service 4.6 (6,608) ## Alex alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [View all alternatives](https://www.capterra.com/p/265210/Alex/alternatives/) ## FAQs about Alex Overview ### Which roles and teams benefit most from Alex? Alex is most used by quality managers, quality engineers, and compliance supervisors who need to standardize audits, track corrective actions, and improve process consistency. Team leads use it to coordinate frontline quality workflows, while HR and digital tools leaders support training, documentation, and operational adoption across departments. Answer based on 11 reviews Overview ### What company size and industries is Alex built for? Alex is built mainly for enterprise manufacturers, with 82% of reviewers from enterprise companies and 64% from Aviation & Aerospace. It also serves midsize and small businesses at 9% each, with additional use in Airlines/Aviation and Construction, while fitting industrial sectors such as automotive, pharmaceutical, logistics, food production, transportation, railroad, and energy. Answer based on 11 reviews Features and Usability ### What are the key features of Alex? Alex offers workflow management, task management, project planning, and scheduling, plus access controls and audit trail for oversight. Its catalog also includes learning management, training administration, assessment management, document management, reporting and analytics, real-time notifications, and third-party integrations across operations and compliance. Getting Started and Support ### What training and onboarding options does Alex offer? Alex provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Alex offer? Alex provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support experience details are not available here, so the listed channels are the only confirmed ways to get help. ## Features AI summary Based on 5,640 Production Scheduling reviews Capterra data shows that buyers of training software rank the following features as their top priorities: - **Learning Management** (**42%** of reviewers rated this feature as critical) - **Self-paced Learning** (**40%**) - **Course Management** (**41%**) Alex supports all three of the features reviewers value most: **Learning Management**, **Self-paced Learning**, and **Course Management**. Together, these capabilities help businesses organize training content, give learners flexibility to complete courses on their own schedule, and manage course delivery more effectively, allowing teams to improve training consistency and track learning progress with less manual work. Course Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Training Administration 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Document Management 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Access Controls/Permissions 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Document Storage 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Training Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Alex 66 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Capacity Planning: Determine and plan production capacity based on changing demands - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forecasting: Form predictions based on past and present data/trends - Gamification: Games or game-like elements to track progress and reward accomplishments - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Mobile Access: Access software remotely via mobile devices - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Prioritization: Arrange tasks based on the level of priority or urgency - Production Management: Manage the end-to-end production process for manufacturing operations - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Traceability: Track and document the history, application, or location of an item or activity - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.0 (6) ### Starting price Free trial available Value for money 4.0 (6) 4.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (9) 4.6 Based on 9 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(6) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CA Claire A. Responsable de Pole outils Digitaux Construction ### "Alex : un outil adapté au suivi des compétences en production" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 5, 2025 Le déploiement d'Alex sur l'ensemble de nos unités de productions a été très bien accompagné par l'Editeur ; et ce aussi bien sur la partie conseil, recommandation, transfert de compétences et formation des utilisateurs Pros Ergonomie de l'outil, capacité a montrer une matrice Polyvalence poly-compétences. L'accompagnement projet et l'expertise sur l'outil a été de grande qualité Cons le suivi des tickets est réalisé en anglais Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Manon M. RRH Aviation & Aerospace ### "Alex Yelhow : L'outil de gestion des compétences qui nous accompagne dans notre transformation digitale" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 4, 2025 Nous sommes satisfaits de la mise en place de l'outil Alex au sein de Saint Gobain. Cette interface avait été identifiée comme la plus pertinente pour répondre à nos besoins (avoir un seul et même outil pour gérer la polyvalence et les formations aux postes/ Réglementaires) et s'est confirmée durant les différentes phases de déploiement. L'accompagnement du fournisseur est également un véritable support. Un outil intuitif et performant qu'il faut continuer de faire vivre ! Pros outil intuitif et simple d'utilisation, répond aux objectifs fixés (matrices de polycompétence, planification des formations) etc... Cons Bug de l'outil pendant la phase de test, temps de connexion parfois long, chargement des compétences internes dans alex pas toujours fluide Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Emmanuel C. Responsable Qualité Management Consulting ### "Un outil de gestion de compétences innovant" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 21, 2024 Notre expérience quant à l'utilisation d'ALEX est globalement très positive. Les équipes nous ont accompagnées de façon efficace et se sont montrées réactives à nos requêtes. Elles se montrent également à l'écoute de nos suggestions d'amélioration dont plusieurs ont pu être considérées et mises en oeuvre. Pros Présentation épurée. Management visuel efficace permettant de s'y retrouver facilement dans l'état de polyvalence de nos collaborateurs grace à une évaluation par rôle au sein de l'organisation. Génération et gestion des plans de formations efficaces. Rappels automatiques des compétences à renouveler. Cons Codes couleurs de la matrice de polyvalence parfois confuse. Mais cela a été amélioré dernièrement avec l'introduction de plusieurs nouveaux visuels sélectionnables au choix dans les paramètres de l'application. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lionel J. Quality manager Aviation & Aerospace ### "Outil complet pour la gestion de la qualification " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 15, 2023 Strong point pour nos activités, gain en efficacité en équipe collaborative. Pros Gestion des compétences et formation all in one. Stockage des preuves et facilité d’accès. Cons Intégration des sites non FR perfectible. Newsletter et update en FR…Lourdeur du parametrage initial, mais nécessaire pour bien structurer cette gestion. Reasons for choosing Alex Intégration de tout employé y compris temporary workers / interim, contrairement à workday. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LA Lucie A. Responsable qualité Logistics and Supply Chain ### "Utilisation chez Daher Marignane périmètre MRO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2022 Avec l'utilisation de Alex nous avons pu regrouper plusieurs fichiers Excel difficiles à maintenir à jour dans un seul logiciel qui compile et dynamise ces informations. Les données sont toutes numérisées et accessibles à tout moment par tous les interlocuteurs de l'entreprise (du collaborateur au directeur de site). L'interface est agréable et vite adoptée. Pros Pouvoir définir des durées de validité individuellement sur chaque compétence/formation. Visualisation de la validité des compétences en temps réel et savoir à l'instant T s'il y a des renouvellements à lancer. Partager ces informations avec les responsables de service et les collaborateurs. Définir des objectifs sur le nombre de collaborateurs autonomes et tuteurs avec code couleur. La planification des formations et tutorats, avec validation en masse des preuves. Interface visuelle et rapide à prendre en main. Un réel gain de temps et efficacité vs l'utilisation des fichiers Excel précédemment utilisés. De nouvelles fonctionnalités sont proposées régulièrement. Lorsque nous avons eu besoin de support ou accompagnement, Alex s'est montré présent et réactif. Cons Le déploiement peut paraitre long si on ne lui consacre pas le temps nécessaire. Dans l'idéal il faut mettre une ressource dédiée le temps de renseigner les informations, même si les fichiers d'imports Excel font gagner du temps. La visualisation de l'historique du parcours de tutorat serait un plus. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Megane R. Chef d’équipe aéronautique Airlines/Aviation ### "Alex est vraiment top !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2022 Pros Superbe expérience sur l’application Alex. C’est très facile d’utilisation et très ludique et rapide. La visibilité sur la polyvalence ainsi que les compétences de mes opératrices grâce à Alex est un vrai plus dans notre entreprise. Cons L’application était dans ces débuts quand j’ai commencé à l’utiliser, il y avait quelques petits problèmes lorsqu’on souhaitait se connecter mais maintenant plus aucuns problèmes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Marc H. Quality Engineer Aviation & Aerospace ### "Welcomed tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 7, 2022 Pros Most impactful feature is the storage of information about operators skills (evidence, renewal, etc). The software is pretty easy going to use. Cons the training feature could be improved, i don't know how though. It just feels like something is missing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Aline C. Chef d'equipe Aviation & Aerospace ### "une gestion des compétences et de la formation plus claire" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 2, 2022 Pros Le suivis des formation est visible instantanément.La vision de la polyvalence est plus claire (code couleur)Le moteur de recherche est complet et très simple d'utilisation Cons A ce jour dans mon utilisation pas de point faible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Allison M. Surveillante Qualité Aviation & Aerospace ### "Simplicité, rapidité et efficacité" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2022 Cet outil apporte de la simplicité, est efficace et rapide. Pros Le logiciel ALEX permet un suivi plus aéré de la polyvalence des collaborateurs. Le chargement des preuves se fait rapidement et très simplement. La programmation des formations permettent un suivi optimal pour les managers. Cons Bugs mineurs présents mais corrigés dans la semaine lorsque ceux ci sont remontés au service support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Adrien F. Responsable Qualité Aviation & Aerospace ### "Utilisation de l'outils ALEX pour la gestion de la polyvalence. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 12, 2022 Pros Le logiciel ALEX permet un pilotage de la polyvalence plus robuste. Par ailleurs, la possibilité de charger les preuves de formation dans le logiciel permet d'obtenir ces preuves à tout moment. A noter que pour une utilisation optimale, il est nécessaire de bien paramétré l'ensemble des données initiales (unités organisationnelles, postes, compétences,...). Cons L'optimisation du logiciel adapté à l'organisation souhaitée peut prendre du temps. Des bugs apparaissent et doivent être corrigés au fur et à mesure. L'équipe Yelhow est à l'écoute et en support pour résoudre ces problématiques. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FR Florian R. Responsable Qualité Aviation & Aerospace ### "Digitalisation de la gestion des compétences et de la polyvalence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2022 je ne reviendrais pas en arrière ! point fort a chaque audit. une gestion plus robuste à ce jour. Pros la facilité d'utilisation, le coté user friendly avec les alertes de couleurs et les photos des collaborateurs, l'archivage des preuves de compétences, la disponibilité des équipes coté support et suggestion d'amélioration. Cons l'absence de possibilité de personnaliser en intégrant un logo de l'entreprise dans les preuves automatiques. Reasons for choosing Alex La possibilité d'avancer ensemble sur le déploiement et mise en place d'une solution de digitalisation pour la gestion de la polyvalence et des compétences. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.