# CiviPlus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CiviPlus Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more.

Source: https://www.capterra.com/p/265248/CiviPlus

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# 

 CiviPlus Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CiviPlus

## What is CiviPlus?

CiviPlus provides a powerful yet easy to use solution for growing third sector organisations looking to better understand and make use of their data. Whether you fundraise, run a membership programme, or distribute awards and grants, CiviPlus is the all-in-one platform that makes it easier to achieve your goals.

## What is CiviPlus used for?

[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£50

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CiviPlus

4.3 (7)

VS.

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

£50

per user, per month

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (7)

Ease Of Use

4.3 (1,381)

Value For Money

4.0 (6)

Value For Money

4.5 (1,118)

Customer Service

3.2 (6)

Customer Service

4.8 (1,281)

## CiviPlus alternatives

[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Highest Rated

[4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

[4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/265248/CiviPlus/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

4.3 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

For Nonprofits

3.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Membership Management

3.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Donation Tracking

2.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Donor Management

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Email Marketing

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

CiviPlus 67 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track, manage and store the applications of potential future members, customers or candidates

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Manage the enrollment and onboarding of all new members and accepted applications

Schedule and manage the logistics of activities and other gatherings

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Monitor application statuses, proposals and award funds

Track interaction history by documenting conversations for contacts

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Manage volunteer information and direct volunteer resources

Record, update and manage waiting lists

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (7)

4.1

Based on 7 reviews

## Pricing

Value for money

4.0 (6)

Starting Price

£50.00

Value for money

4.0 (6)

4.0

Based on 6 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Moodle](https://www.capterra.com/p/80691/Moodle/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

GoCardless](https://www.capterra.com/p/156081/GoCardless/)[

Open Social](https://www.capterra.com/p/179231/Open-Social/)[

JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (6)

3.2

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 7 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SB

steven b.

Bursar

Higher Education

### "Very Poor Experience for all concerned. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 2, 2025

Very poor. Migration failure started a difficult three years on the system. After recovering from migration the functionality advertised either did not work fully or did not exist. We were expected to pay for development as part of system customisation. Finance integration is very basic and data tracking is challenging . Both customers and our own staff felt the system untenable despite great efforts to make it work for us

Pros

It seemed to offer us everything our old CRM system did and much more functionality. It also seemed to be very cost effective.

Cons

Very complex to use, poor user experience, awful customer experience and everything is pay as you go so becomes very expensive

Switched from

[CiviCRM](https://www.capterra.com/p/79192/CiviCRM/)

CiviCRM was obsolete and we wanted a similar system. Civiplus was advertised as an enhanced version of CiviCRM

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Paul B.

Communications Manager

Health, Wellness and Fitness

### "Honest, valuable insightful feedback "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 22, 2025

Although civiplus turned out not to a viable option for us due to the complexity of our existing systems, \[sensitive content hidden\] who spoke with us spent time really understanding our situation and gave us honest and valuable advice. Had it not been for the situation with our existing situation we would definitely have asked him to tender for our business and I would recommend him as a honest provider with good understanding and insight.

Pros

See below for the full review, we were not in the end able to use civiplus despite being impressed with the product but the experience with \[sensitive content hidden\] was excellent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BN

Benedetta N.

Deputy Director, Fundraising Manager

Non-Profit Organization Management

### "Great product for small and medium-size organisations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 19, 2024

I have used CiviCRM for many years, and moved to CiviPlus in the last couple of years. The set up is easy and there are many resources available to troubleshoot any minor issue without relying on your support hours. If you do wind up reaching out to the company for help, everyone - from help desk to project and account manager- is reliable and competent.

Pros

Intuitive and easy to use. It has all the features that any small to medium size non profit requires in a database platform.

Cons

New releases or bug fixes can be slow to come.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing CiviPlus

Cheaper, less intimidating and more intuitive to navigate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Max S.

Chief Executive

Transportation/Trucking/Railroad

### "Would recommend CiviPlus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 3, 2024

Generally really positive and would recommend to small orgs looking for a CRM on a budget

Pros

Really good team who are always happy to help and support you.

Cons

If I had to say something, I'd say that sometimes the team are slightly overstretched and can take time to get back to you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Valeriia Z.

Membership Engagement Officer

Non-Profit Organization Management

### "CiVi experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 9, 2024

It's been great! Happy to use the system everyday.

Pros

It's a comlex tool that allows you to adjust the system to your company needs and make the maximum from the functionality.

Cons

It takes time to get used to the system before you can use all the benefits, but once you are trained there are no limits.

Reasons for choosing CiviPlus

It's specifically designed for not for profit organisations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

john b.

Bursar

Education Management

### "A Year in and still Problematic"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

October 4, 2023

It has been very challenging. The past two years have seen huge improvements to the initial system but we are still challenged by bugs, accountancy errors and problems that we are expected to pay to resolve and fees are building up. This is proving to be an expensive system to run and we were unaware on things like commissions that Compuco earn on every payment taken through the system.

Pros

We operated the original Civi database system for our membership , donor and event management. We assumed Civi Plus would offer existing functionality and the improvements advertised and looked forward to increased ability to talk to membership gather data accurately and improve payment and subscription services as well as database management.

Cons

Unfortunately on implementation we found almost all functionality was being written as we went along. New limits were placed on things like email capacity and much of the system simply didnt exist when we started. We still have issues with things like payment systems for members which all go through Compuco and do not provide audit compliant accountancy information.

Reasons for choosing CiviPlus

Because we were operating Civi CRM and the CiviPlus claimed to be the updating of this highly successful charity CRM system. Conversion was expected to be straightforward and the functionality advertised suited our needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jo H.

Business Manager

Environmental Services

### "The right system for us"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2022

It's early days for a new system, but even our least computer confident staff can see its vast potential. The Compuco team were brilliant to work with. We're delighted with the end product

Pros

As we did not previously have a CRM our needs were relatively simple - but needed to balance the unique nature of our business, representing Task management, issue of licences and all associated financials, alongside Charity and events promotions and fundraising. Civi provides all of these functions to a high degree, but also gives us the scope to grow our needs into geographical tagging, volunteer management and more.

Cons

We haven't found any major downsides yet. As a new system where we had none before, we are able to modify our business processes to match up with the software (and that has been minimal). We will I'm sure discover tweaks to be made in set up which we didn't fully appreciate in development, but we are confident that these will be minimal.

Reasons for choosing CiviPlus

Civi gave us the best balance of functionality across all aspects of our fairly unique organisation - particularly case/task management and licencing balanced with Charity comms and fundraising.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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