# CiviPlus Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CiviPlus Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more. Source: https://www.capterra.com/p/265248/CiviPlus --- # CiviPlus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CiviPlus ## What is CiviPlus? CiviPlus is an all-in-one CRM platform designed for charities, non-profits, and membership associations looking to better manage and make use of their data. Built to support fundraising, membership management, events, communications, grants, and reporting in one integrated system, CiviPlus helps organisations streamline operations and strengthen supporter engagement. Whether you run campaigns, manage memberships, distribute awards and grants, or track donor relationships, CiviPlus gives your team the tools and insights needed to work more efficiently and achieve greater impact. Easy to use, flexible, cost effective and scalable, CiviPlus grows with your organisation while helping you save time, improve collaboration, and make data-driven decisions with confidence. ## What is CiviPlus used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CiviPlus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.civi.plus&name=CiviPlus) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CiviPlus 4.3 (7) VS. [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting Price Contact vendor Starting Price $109 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (7) Ease Of Use 4.2 (131) Value For Money 4.0 (6) Value For Money 4.3 (82) Customer Service 3.2 (6) Customer Service 4.7 (128) ## CiviPlus alternatives [4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/265248/CiviPlus/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information For Nonprofits 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Membership Management 3.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Donation Tracking 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Donor Management 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Email Marketing 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns CiviPlus 67 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track, manage and store the applications of potential future members, customers or candidates Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Manage the enrollment and onboarding of all new members and accepted applications Schedule and manage the logistics of activities and other gatherings Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Monitor application statuses, proposals and award funds Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage the scheduling of tasks Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (7) 4.1 Based on 7 reviews ## Pricing Value for money 4.0 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (6) 4.0 Based on 6 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Thinkific](https://www.capterra.com/p/132888/Thinkific/)[ GoCardless](https://www.capterra.com/p/156081/GoCardless/)[ Open Social](https://www.capterra.com/p/179231/Open-Social/)[ JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (6) 3.2 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent SB steven b. Bursar Higher Education ### "Very Poor Experience for all concerned. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 2, 2025 Very poor. Migration failure started a difficult three years on the system. After recovering from migration the functionality advertised either did not work fully or did not exist. We were expected to pay for development as part of system customisation. Finance integration is very basic and data tracking is challenging . Both customers and our own staff felt the system untenable despite great efforts to make it work for us Pros It seemed to offer us everything our old CRM system did and much more functionality. It also seemed to be very cost effective. Cons Very complex to use, poor user experience, awful customer experience and everything is pay as you go so becomes very expensive Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) CiviCRM was obsolete and we wanted a similar system. Civiplus was advertised as an enhanced version of CiviCRM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Paul B. Communications Manager Health, Wellness and Fitness ### "Honest, valuable insightful feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 22, 2025 Although civiplus turned out not to a viable option for us due to the complexity of our existing systems, \[sensitive content hidden\] who spoke with us spent time really understanding our situation and gave us honest and valuable advice. Had it not been for the situation with our existing situation we would definitely have asked him to tender for our business and I would recommend him as a honest provider with good understanding and insight. Pros See below for the full review, we were not in the end able to use civiplus despite being impressed with the product but the experience with \[sensitive content hidden\] was excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BN Benedetta N. Deputy Director, Fundraising Manager Non-Profit Organization Management ### "Great product for small and medium-size organisations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 19, 2024 I have used CiviCRM for many years, and moved to CiviPlus in the last couple of years. The set up is easy and there are many resources available to troubleshoot any minor issue without relying on your support hours. If you do wind up reaching out to the company for help, everyone - from help desk to project and account manager- is reliable and competent. Pros Intuitive and easy to use. It has all the features that any small to medium size non profit requires in a database platform. Cons New releases or bug fixes can be slow to come. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing CiviPlus Cheaper, less intimidating and more intuitive to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Max S. Chief Executive Transportation/Trucking/Railroad ### "Would recommend CiviPlus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 3, 2024 Generally really positive and would recommend to small orgs looking for a CRM on a budget Pros Really good team who are always happy to help and support you. Cons If I had to say something, I'd say that sometimes the team are slightly overstretched and can take time to get back to you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Valeriia Z. Membership Engagement Officer Non-Profit Organization Management ### "CiVi experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 9, 2024 It's been great! Happy to use the system everyday. Pros It's a comlex tool that allows you to adjust the system to your company needs and make the maximum from the functionality. Cons It takes time to get used to the system before you can use all the benefits, but once you are trained there are no limits. Reasons for choosing CiviPlus It's specifically designed for not for profit organisations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB john b. Bursar Education Management ### "A Year in and still Problematic" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 October 4, 2023 It has been very challenging. The past two years have seen huge improvements to the initial system but we are still challenged by bugs, accountancy errors and problems that we are expected to pay to resolve and fees are building up. This is proving to be an expensive system to run and we were unaware on things like commissions that Compuco earn on every payment taken through the system. Pros We operated the original Civi database system for our membership , donor and event management. We assumed Civi Plus would offer existing functionality and the improvements advertised and looked forward to increased ability to talk to membership gather data accurately and improve payment and subscription services as well as database management. Cons Unfortunately on implementation we found almost all functionality was being written as we went along. New limits were placed on things like email capacity and much of the system simply didnt exist when we started. We still have issues with things like payment systems for members which all go through Compuco and do not provide audit compliant accountancy information. Reasons for choosing CiviPlus Because we were operating Civi CRM and the CiviPlus claimed to be the updating of this highly successful charity CRM system. Conversion was expected to be straightforward and the functionality advertised suited our needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jo H. Business Manager Environmental Services ### "The right system for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2022 It's early days for a new system, but even our least computer confident staff can see its vast potential. The Compuco team were brilliant to work with. We're delighted with the end product Pros As we did not previously have a CRM our needs were relatively simple - but needed to balance the unique nature of our business, representing Task management, issue of licences and all associated financials, alongside Charity and events promotions and fundraising. Civi provides all of these functions to a high degree, but also gives us the scope to grow our needs into geographical tagging, volunteer management and more. Cons We haven't found any major downsides yet. As a new system where we had none before, we are able to modify our business processes to match up with the software (and that has been minimal). We will I'm sure discover tweaks to be made in set up which we didn't fully appreciate in development, but we are confident that these will be minimal. Reasons for choosing CiviPlus Civi gave us the best balance of functionality across all aspects of our fairly unique organisation - particularly case/task management and licencing balanced with Charity comms and fundraising. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)