# Xplor Recreation Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Xplor Recreation Software - reviews, pricing plans, popular comparisons to other Sports League products and more. Source: https://www.capterra.com/p/265249/Xplor-Recreation --- # Xplor Recreation Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xplor Recreation ## What is Xplor Recreation? Discover Xplor Recreation's frictionless, all-in-one parks and recreation management software. Our software platform is purpose-built for parks and recreation teams to better engage their community members and make life easier for their staff members by working with a technology partner they can trust. Manage all aspects of your organization from community member management, to online booking, registrations, payments, marketing, and more. ## What is Xplor Recreation used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Class Registration](https://www.capterra.com/class-registration-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$100 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xplor Recreation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xplortechnologies.com/&name=Xplor Recreation) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xplor Recreation 4.1 (13) VS. [4.5 (172)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting Price A$100 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (13) Ease Of Use 4.4 (172) Value For Money 4.4 (11) Value For Money 4.4 (135) Customer Service 3.8 (11) Customer Service 4.5 (158) ## Xplor Recreation alternatives [4.4 (607)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Highest Rated [4.6 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month [4.2 (515)](https://www.capterra.com/p/42550/ClubExpress/reviews/) Starting price $0.42 Per User, Per Month [4.4 (351)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/265249/Xplor-Recreation/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Member Database 4.2 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 3.9 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Electronic Payments 4.1 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Registration Management 4.4 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Credit Card Processing 4.1 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Accept and process credit card transactions Facility Scheduling 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Xplor Recreation 98 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Upload belt statuses and badges to student accounts Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Track the status of assets and whether they're checked in or out Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Manage the enrollment and onboarding of all new members and accepted applications Track the location of specific equipment at all times A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance For martial arts classes and studios Store, manage and track all forms in a centralized location Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes League/Team Management Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Centralizing administrative & communication processes of an organization's members Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Real-time registration over the web Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Process of planning, scheduling and executing the optimal and effective use of human capital across projects Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Database of students to track personal information of individuals and families Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Allow organizations to streamline the check-in process for visitors. Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 3.9 (13) 3.9 Based on 13 reviews ## Pricing Value for money 4.4 (11) Basic A$100.00 Per Feature,Per Month Value for money 4.4 (11) 4.4 Based on 11 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Paysafe](https://www.capterra.com/p/128002/Paysafe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (11) 3.8 Based on 11 reviews ## User reviews Overall rating 4.1 Based on 13 reviews Filter by rating 5(5) 4(6) 3(0) 2(2) 1(0) Mentioned topic Sorted by most recent TS Tom S. Manager Sports ### "Not helpful with transitions" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 October 21, 2025 Early on Perfectmind was instrumental in helping our business take off. Today we are very disappointed that they are unhelpful in situations where you have to change to another program. Pros We thought the programs and tools were great. We used Perfectmind for 10 years. I really enjoyed the automated emails. Cons When we had to make a move to another software they have not been helpful in closing the account. I believe they have been intentionally unhelpful to keep the charges running which we are disputing now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Cristiano P. COO Recreational Facilities and Services ### "Fully Customizable, At Your Own Peril" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 20, 2024 I would never recommend them to another fitness industry, martial arts school, or recreation industry professional. Do not expect them to handle any issues in a timely manner. Do not expect customer service to be helpful or on your side with any issues. Look elsewhere for your member management and billing solutions. Pros It is fully customizable. No matter what your business structure, billing setup, membership options, etc. you can figure out a way to set it up. Cons Most recreation facilities DO NOT need the level of customization offered. We have started locations from zero using PerfectMind (xplor) AND acquired locations that have used it for years. In both cases, we found that eventually the difficulty of use outweighed the customizability. In addition to this, their customer service is abysmal. They fit the fitness-industry trope of basically making it impossible to cancel. Over the last 6-8 weeks I have spoken to at least 3 different customer service reps, been given 3 different case number, and they are STILL attempting to collect payments for a service that I do not use. Switched from [RainMaker](https://www.capterra.com/p/130861/RainMaker/) [ATLAS Martial Arts Software](https://www.capterra.com/p/154365/ATLAS/) Alternatives considered [ATLAS Martial Arts Software](https://www.capterra.com/p/154365/ATLAS/) Reasons for choosing Xplor Recreation We acquired a location that was already using Xplor/Perfectmind, so we were not given much of a choice. Once the opportunity arose, we began migrating to a new solution and are much happier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Ryan D. Leisure Services Manager Recreational Facilities and Services ### "Xplor New Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2024 I love it. This product is everything we could ask for. From the system to customer service it is great. I am also a HUGE fan of our account Manager \[sensitive content hidden\] who has helped us a lot. Pros How much data it produces for managers, how organized it allows our teams to be and how easy it is for our users to utilize. Cons Nothing this product changed our business in a positive way Switched from [Book King](https://www.capterra.com/p/32330/Book-King/) The system wasn’t meeting our needs for our services. Reasons for choosing Xplor Recreation The system met our needs and cost was appropriate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Ken G. Recreation Systems Analyst Recreational Facilities and Services ### "Xplor Recreation - Very User Friendly!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 19, 2024 Experience has been great, from implementation and support to staff and client experience. Overall it has been very well received and the user friendly interface has made for a smooth transition. Pros User interface for both staff and clients Ease of creating and booking events, facilities, etc. Cons Limitations regarding cash based accounting systems (Xplor uses accrual based accounting by default) No ability to update transactions (changing dates, payment methods, etc.) Switched from [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Cost, technical support issues, confusing user interface Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Andre W. Customer Service Supervisor Recreational Facilities and Services ### "It's a great Recreation management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 20, 2023 Pros The ability to customize a large portion of the software. You can make adjustments to behaviors and user interface objects on the staff side to adopt it better for your organization requirements. Also, the ease of having contracts sent and signed by the customer and automatically saving to the customer account is huge for us. Cons That customers cannot select recurring dates for rental requests. Facility rentals are paramount for our Department and we work with several athletic organizations on a repeat basis. Since the customer cannot submit requests for recurring rentals within the same request, it makes it very difficult for our staff to complete large contracts. Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/) [RecDesk](https://www.capterra.com/p/127064/RecDesk/) Reasons for choosing Xplor Recreation Gatekickers, class check-ins, contract/document management, online rental requests, customization, online activity widgets embedding into organization website. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Stephanie W. Supervisor, Recreation Administration Recreational Facilities and Services ### "Good product, has come a long way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 6, 2023 Pros Customer support is strong, the system is reasonably reliable and easy to use. New staff pick up the basics very quickly. Cons We have payments that don't match every month or so. Switched from [Class](https://www.capterra.com/p/126196/Class/) The software was in end of life and we had to move to a new product. Reasons for choosing Xplor Recreation The ability to make registration easy, good online workflow, some customization possible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD John D. Recreation Superintendent Recreational Facilities and Services ### "Always evolving Product is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2023 Pros Product is always evolving and improving. They listen to the users and update with new features all the time based on feedback from the users of the products. Cons I would like to see more customization options in the reporting features. Switched from [ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/) Class was bought out by Active Net. We never had good customer service from them and when they wanted to triple our annual fee and assumed we would just go along, we looked elsewhere. Alternatives considered [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Reasons for choosing Xplor Recreation We really liked the constant updates and upgrades were part of the annual fee and not an additional fee each time a new release is available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Darryl M. Manager, Support Services Recreational Facilities and Services ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 28, 2023 Pros Online service options for customers. demonstrated commitment to improve the product Cons Accounting framework stability issues Last minute communication of changes or action needed Development in isolation of sector priorities Switched from [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) End of life product. Required to go to RFP for new product selection Reasons for choosing Xplor Recreation They were the successful proponent in the RFP process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Matthew C. Systems Specialist Recreational Facilities and Services ### "Good all around system, be sure it fits your needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 27, 2023 Overall Xplor deals with day to day items very cleanly and easily. Unfortunately there can be problems with reporting and flexibility. It is also challenging to keep up with changes and testing those changes. Pros Xplor recreation is very easy for new staff to pickup, makes doing training fairly easy. Customers can navigate website. Building widgets is easy allowing for ease of marketing. General registration, single day programs, and facility online booking are all straightforward Online help tool has a lot of information custom fields and objects allow you to record any extra data, create views and add features Cons Reporting on some fields is very challenging because the objects aren't connected either to each other of the field isn't reportable. Edge cases can be tough to deal with since the system doesn't have a ton of flexibility. Examples include unable to uncancel an event, unable to book a program to occur twice in one day, refunds with multiple cancelled days take a lot of work. online help tool is sometimes vauge Switched from [ASAP Systems](https://www.capterra.com/p/148301/Passport-Inventory/) Old system only did registration and we needed point of sale and facility booking Alternatives considered [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Reasons for choosing Xplor Recreation Custom fields was a must for us with our erp system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nate S. Recreation Division Chief Recreational Facilities and Services ### "New User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 27, 2023 We are extremely satisfied with our overall experience with the product and the staff that we have worked with during the year-long configuration process. As our agency becomes more comfortable with Xplor, we are looking forward to utilizing more of the functions available to us as we are ready to implement those. I'd recommend Xplor to other Parks and Recreation agencies. Pros The staff has been absolutely amazing to work with and I could not be happier with our experience working with \[sensitive content hidden\]. We have utilized the same operating system for over 30 years so this has been a dramatic change for our agency and we are very happy with the customer-friendly functions of Xplor. The appearance and functionality are outstanding. Xplor staff are very responsive to any issues we have had and they take the time to make you feel like more than just another business account. We are already looking forward to the new services coming in future months and thus far, we have been extremely happy with our transition. Our customer and staff feedback have been overwhelmingly positive. Cons We would like to see Xplor develop a Sports/League Management module as an add-on. Currently we are utilizing Team Snap in addition to Xplor to support all of our sports management and scheduling needs. Sports is a large and very important group that we serve and we would certainly look into any products from Xplor that address those needs. Switched from [RecTrac](https://www.capterra.com/p/104588/RecTrac/) After almost 30 years utilizing our previous product, our agency wanted to go in a different direction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/265249/Xplor-Recreation/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)