# BackBox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BackBox Software - reviews, pricing plans, popular comparisons to other Network Management products and more. Source: https://www.capterra.com/p/265268/BackBox --- # BackBox Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BackBox ## What is BackBox? BackBox offers a simple way to intelligently automate the OS upgrades and patches, backup, restoration, compliance, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. ## What is BackBox used for? [Network Management](https://www.capterra.com/network-management-software/)[Network Security](https://www.capterra.com/network-security-software/)[Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BackBox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.backbox.com&name=BackBox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BackBox 4.5 (10) VS. [4.5 (243)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting Price Contact vendor Starting Price $395 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.5 (4,461) Value For Money 4.6 (9) Value For Money 4.6 (3,353) Customer Service 4.5 (10) Customer Service 4.7 (3,035) ## BackBox alternatives [4.4 (89)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (283)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (36)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/265268/BackBox/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Network Provisioning 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Set up and configure network resources to make them accessible for authorized users, devices and servers Reporting/Analytics 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Dashboard 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Firewalls 4.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats IT Asset Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Managing inventories and tracking changes to hardware and software configurations Encryption 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Convert data into a code for security BackBox 50 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Track and manage adherence to policies for any service, product, process, or supplier Facilitate the ongoing and automatic deployment of settings or systems. Identify component attributes like servers, hardware, software, and manage relationships across all services Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage and store data in a database Plan and implement business continuity measures in case of unforeseen events Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security A chronological record of actions or occurrences within a network, software, or process Create, save, and store files Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Track and manage inventory levels to maintain proper supply Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Set up and configure network resources to make them accessible for authorized users, devices and servers Install software updates and bug fixes remotely A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Identify and orchestrate execution of actions needed to restore systems to optimal conditions Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Systematic evaluation of the security of a company's overall security system and situation Manage and control the security aspects of an organization's digital assets, resources, and operations Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Take actions to troubleshoot issues for networks, devices, etc. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (10) 4.8 Based on 10 reviews ## Pricing Value for money 4.6 (9) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (9) 4.6 Based on 9 reviews ## Integrations [ ACS](https://www.capterra.com/p/2668/ACS/)[ FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/)[ FortiSIEM](https://www.capterra.com/p/172959/FortiSIEM/)[ FortiAnalyzer](https://www.capterra.com/p/246667/FortiAnalyzer/)[ FortiManager](https://www.capterra.com/p/246675/FortiManager/)[ Panorama](https://www.capterra.com/p/210706/Panorama/)[ Cisco UCS Manager](https://www.capterra.com/p/252101/Cisco-UCS-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (10) 4.5 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(6) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DM Dennis M. Head of Software Engineering Computer Software ### "Excellent technology for data protection." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 BackBox facilitates the automation of backup, ensuring efficient restore not only of the networking infrastructure but also of other critical data. Its unified console for extended data protection and its intuitive operation constitute a substantial benefit for our company. Pros BackBox, orchestrates the automated backup of the configuration of a wide range of multi-vendor networking and security devices. Additionally, it provides a unified console for the administration of backup and restore not only of the network infrastructure, but also of critical data residing in SaaS environments and databases. Cons In my experience, I have not encountered any issues with BackBox, and I have no criticisms to offer regarding this technology. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Angie L. Ing Software Information Technology and Services ### "Excelente para puntos de control." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 7, 2023 Pros Me encanta su intefaz, su facilidad de uso y de implementacion. Cons No veo ningun inconveniente en el, ya que es basado en lunux y es muy comodo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Soranyela R. IT Management Administrative Assistant Medical Devices ### "BackBox: good tool for improving computer security" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 11, 2023 Being a Unix-based operating system, it can be used as a hacking tool. This has a great impact in terms of software security in the company. Pros It has a wide number of applications for security diagnosis. It can lead to notable advances and improvements in computer security. Cons The integration is a bit tricky. Apart from this there is nothing else that can bother me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Diego R. Ingeniero Construction ### "Buena opción para automatizar la seguridad" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 22, 2023 En general buena experiencia, sin fallos, con una interfaz fácil. Pros Es un producto muy fácil de utilizar, con bastantes opciones personalizadas. Cons Quizá la gestión de las alertas, que se debería mejorar para poder obtener un alto grado de detalle de las mismas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alon C. IT Infrastructure Manager Financial Services ### "Backbox Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2022 Helped me to restore network devices configuration several times Pros Backup your network devices, very easy to deploy, nice gui and great support. Cons It's based on linux that's all, but you don't have to know linux Reasons for choosing BackBox cost, gui, support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EE Erdem E. Technical Support Services Ankara Deputy Manager Computer & Network Security ### "Backbox is a must for Every Infrastruture" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2022 Backbox is my favorite product. While integrating the devices or troubleshooting a problem it always improve my knowledge. On the other side, it is a must product for all kind of facilities. It is the most needed product however, I always wish to not need it! Pros The customization feature is the best feature on Backbox. Because we can customize the scripts to prevent any kind of simple problem. Also the administrator can observe and improve their skills about a product while managing Backbox backups processes. Cons Not least but can be considered as a feature request; the scheduling part can be handled by in another manner. When we set a schedule, we can assign products to that specific schedule and they start to run altogether. That cause a peak on CPU and RAM and then goes to a idle state. Instead, it can be a task sequence manner, which at the end of a task, the following task will be triggered. It may reduce the system requirements and improve the system preformance. Reasons for choosing BackBox Systematic and we can be informed immediately when any kind of problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OC ottavio c. security engineer Media Production ### "backbox used mostly for checkpoint devices" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 16, 2022 Pros easy to configuregood webUIsupport is responsive Cons issues for chassis 44kbackbox needed to be customized everytime via scripting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IC Ihsan C. SEC ARCHITECT Banking ### "Simple Versatile Solution for Network Security Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 11, 2022 It's a life saver for network security team. We have many cases where we need to restore or rollback to the previous backups/versions and Backbox successfully achieves the tasks without any problem. Pros Automation and Integrations is the key point in the product. Any networking vendor can be integrated through the product. We've many custom products that's integrated even not on the list. Pricing is suitable for our company. Cons Event and incident management is lacking. We have other solutions permit incident management. We have shifts 7x24. Admin or operator can't get the ownership of the alert and work on the alert to solve issue. Therefore, metrics are lost or can't be measurable. Alternatives considered [NetBackup](https://www.capterra.com/p/238300/Veritas-NetBackup/) [Arcserve Continuous Availability](https://www.capterra.com/p/200168/ARCserve-High-Availability/) [VMware Cloud Disaster Recovery](https://www.capterra.com/p/211251/VMware-Cloud-Disaster-Recovery/) Reasons for choosing BackBox Backbox learns and knows the products which have integrated. Other products are not aware of the integrated system. They can only restore from the backup or return from the snapshot. Backbox has the tasks which can automate the daily processes others don't, they are just classical backup solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Clint L. Network Administrator Electrical/Electronic Manufacturing ### "BackBox: A lot of automation for not a lot of money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2022 First, I need to say that BackBox support is top notch. They've never let me down when I've needed a custom job created no matter how complicated I make it. The very few times I've run into an issue, they have always had it fixed the same day. BackBox as a product has saved us countless hours in deploying our Juniper SRX and EX devices. We have several hundred deployed and with a few clicks I can make changes across the board. We also use BackBox for backing up all of our configs in the event of a failure. If we do have a device go down, it take just minutes to push out the config to bring it back up. BackBox has been a lifesaver and I would highly recommend this product to anyone needing network automation. it's easy to use, you can't beat the price and support is excellent. Pros BackBox allows us to rapidly push out changes or pull inventory reports for hundreds of devices we have deployed. Templates are easy to set up or clone if I need to make slight changes depending on device models. The interface is straight forward and features are easy to find. Cons I can't think of any cons that we have run across since using the product. Reasons for choosing BackBox JunOS Space was severely overpriced. Even our Juniper rep at the time said they didn't sell many of them. With BackBox we aren't locked into a single vendor since it works on so may platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Achraf E. information Arts and Crafts ### "Best penetration testing i've ever tried" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2022 well I love BB and ill keep using it Pros first of all what i really like about backbox is the rapidity because it is based i guess on a fast xubuntu and also the organisation of tools with nomination of each block which i really like a lot Cons I will put it only like a motivation for the team here I hope they will add more penetration tools like the ones we can find only on other distributions without mentioning names Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/265268/BackBox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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