--- title: "BackBox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BackBox Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/265268/BackBox/" page_type: "product" language: "en" --- # BackBox Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BackBox ## What is BackBox? Backbox is a Network & Security Device Automation Platform that supports over 180 vendors, with thousands of pre-built automations and a scripting-free way to build new ones. Enterprises & service providers worldwide trust BackBox to automate and audit anything an admin could do manually, with reliable automations that are flexible, scalable, & contextually aware. From backups and OS updates to configuration compliance, BackBox gives you confidence that your automations will deliver as expected. ## What is BackBox used for? [Network Management](https://www.capterra.com/network-management-software/)[Network Security](https://www.capterra.com/network-security-software/)[Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BackBox?[Manage this product listing](https://www.g2.com/products/backbox/claim_requests/new?auto=true) ## BackBox Overview Updated September 2026 AI summary BackBox offers organizations of all sizes tools for managing and securing their network infrastructure, with capabilities spanning network management, backup, compliance, and disaster recovery. It delivers features such as alerts, dashboards, IT asset management, performance monitoring, and network provisioning, along with compliance tracking and troubleshooting. BackBox is available via cloud, web, and on-premise deployments for Linux and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BackBox 4.5 (10) VS. [4.6 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting Price Contact vendor Starting Price $95 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.6 (334) Value For Money 4.6 (9) Value For Money 4.7 (310) Customer Service 4.5 (10) Customer Service 4.6 (329) ## BackBox alternatives [4.4 (130)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) Starting price $138.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (95)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/265268/BackBox/alternatives/) ## FAQs about BackBox Overview ### Which roles and teams benefit most from BackBox? BackBox is most used by IT infrastructure managers, network administrators, security engineers, and technical support teams that manage complex network environments. Engineering and architecture leaders rely on it to automate device backups, standardize configurations, strengthen compliance, and reduce manual effort when monitoring, troubleshooting, and maintaining network security operations. Answer based on 10 reviews Overview ### What company size and industries is BackBox built for? BackBox is built for enterprises and managed service providers, with 50% of reviewers from enterprise companies and 40% from midsize businesses. It appears most often in Arts and Crafts, Banking, and Computer & Network Security, each representing 10% of reviewers, with limited adoption among small businesses at 10%. Answer based on 10 reviews Features and Usability ### What are the key features of BackBox? BackBox offers backup and recovery, automatic backup, backup scheduling, and disaster recovery for data protection. It also includes configuration management, configuration automation, patch management, and network provisioning, plus audit trail, compliance management, role-based permissions, reporting and analytics, and alerting for monitoring and control. Integrations ### Which third-party tools and platforms does BackBox integrate with? BackBox integrates with Cisco Secure Firewall, FortiGate Next-Generation Firewall, FortiManager, IBM Security QRadar, Quantum Network Security, and VM-Series. Its catalog also includes ACS, Cisco UCS Manager, F5 BIG-IP DNS, FortiAnalyzer, FortiSIEM, and Panorama for network, security, and SIEM workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does BackBox offer? BackBox provides in person training, live online sessions, webinars, documentation, and videos. In person and live online training support guided instruction, webinars offer group learning, documentation gives written reference material, and videos provide self-paced visual guidance for teams getting started. Getting Started and Support ### What customer support options does BackBox offer? BackBox provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users multiple ways to find answers or contact support directly. No reviewer feedback about support experience is available in the catalog data, so support quality, response times, and helpfulness are not described here. ## Features AI summary Based on 380 Backup reviews Capterra reviewers highlight these as the features buyers care about most when choosing network management software: - **Real-Time Notifications** (**73%** of reviewers rated this feature as critical) - **Performance Monitoring** (**54%**) - **Alerts/Notifications** (**44%**) BackBox includes **Performance Monitoring** and **Alerts/Notifications**, giving IT teams visibility into network health and a way to respond when issues arise. However, it does not offer **Real-Time Notifications**. Instead, it provides **Configuration Management** (**64%**) and **Remote Access/Control** (**49%**), which can help teams maintain device settings consistently and manage infrastructure without being on site, helping businesses reduce manual work and keep network operations running more efficiently. Performance Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitoring and measurement of relevant metrics to assess the performance of IT resources Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Network Provisioning 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Set up and configure network resources to make them accessible for authorized users, devices and servers Reporting/Analytics 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Dashboard 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Firewalls 4.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats BackBox 51 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Automation: Facilitate the ongoing and automatic deployment of settings or systems. - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Storage Management: Manage and store data in a database - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Management: Create, save, and store files - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Inventory Management: Track and manage inventory levels to maintain proper supply - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Patch Management: Install software updates and bug fixes remotely - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (10) 4.8 Based on 10 reviews ## Pricing Value for money 4.6 (9) ### Starting price Free trial available Value for money 4.6 (9) 4.6 Based on 9 reviews ## Integrations [ ACS](https://www.capterra.com/p/2668/ACS/)[ FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/)[ FortiSIEM](https://www.capterra.com/p/172959/FortiSIEM/)[ FortiAnalyzer](https://www.capterra.com/p/246667/FortiAnalyzer/)[ FortiManager](https://www.capterra.com/p/246675/FortiManager/)[ Panorama](https://www.capterra.com/p/210706/Panorama/)[ Cisco UCS Manager](https://www.capterra.com/p/252101/Cisco-UCS-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (10) 4.5 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(6) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DM Dennis M. Head of Software Engineering Computer Software ### "Excellent technology for data protection." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 BackBox facilitates the automation of backup, ensuring efficient restore not only of the networking infrastructure but also of other critical data. Its unified console for extended data protection and its intuitive operation constitute a substantial benefit for our company. Pros BackBox, orchestrates the automated backup of the configuration of a wide range of multi-vendor networking and security devices. Additionally, it provides a unified console for the administration of backup and restore not only of the network infrastructure, but also of critical data residing in SaaS environments and databases. Cons In my experience, I have not encountered any issues with BackBox, and I have no criticisms to offer regarding this technology. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Angie L. Ing Software Information Technology and Services ### "Excelente para puntos de control." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 7, 2023 Pros Me encanta su intefaz, su facilidad de uso y de implementacion. Cons No veo ningun inconveniente en el, ya que es basado en lunux y es muy comodo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Soranyela R. IT Management Administrative Assistant Medical Devices ### "BackBox: good tool for improving computer security" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 11, 2023 Being a Unix-based operating system, it can be used as a hacking tool. This has a great impact in terms of software security in the company. Pros It has a wide number of applications for security diagnosis. It can lead to notable advances and improvements in computer security. Cons The integration is a bit tricky. Apart from this there is nothing else that can bother me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Diego R. Ingeniero Construction ### "Buena opción para automatizar la seguridad" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 22, 2023 En general buena experiencia, sin fallos, con una interfaz fácil. Pros Es un producto muy fácil de utilizar, con bastantes opciones personalizadas. Cons Quizá la gestión de las alertas, que se debería mejorar para poder obtener un alto grado de detalle de las mismas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alon C. IT Infrastructure Manager Financial Services ### "Backbox Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2022 Helped me to restore network devices configuration several times Pros Backup your network devices, very easy to deploy, nice gui and great support. Cons It's based on linux that's all, but you don't have to know linux Reasons for choosing BackBox cost, gui, support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EE Erdem E. Technical Support Services Ankara Deputy Manager Computer & Network Security ### "Backbox is a must for Every Infrastruture" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2022 Backbox is my favorite product. While integrating the devices or troubleshooting a problem it always improve my knowledge. On the other side, it is a must product for all kind of facilities. It is the most needed product however, I always wish to not need it! Pros The customization feature is the best feature on Backbox. Because we can customize the scripts to prevent any kind of simple problem. Also the administrator can observe and improve their skills about a product while managing Backbox backups processes. Cons Not least but can be considered as a feature request; the scheduling part can be handled by in another manner. When we set a schedule, we can assign products to that specific schedule and they start to run altogether. That cause a peak on CPU and RAM and then goes to a idle state. Instead, it can be a task sequence manner, which at the end of a task, the following task will be triggered. It may reduce the system requirements and improve the system preformance. Reasons for choosing BackBox Systematic and we can be informed immediately when any kind of problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OC ottavio C. security engineer Media Production ### "backbox used mostly for checkpoint devices" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 16, 2022 Pros easy to configuregood webUIsupport is responsive Cons issues for chassis 44kbackbox needed to be customized everytime via scripting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IC Ihsan C. SEC ARCHITECT Banking ### "Simple Versatile Solution for Network Security Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 11, 2022 It's a life saver for network security team. We have many cases where we need to restore or rollback to the previous backups/versions and Backbox successfully achieves the tasks without any problem. Pros Automation and Integrations is the key point in the product. Any networking vendor can be integrated through the product. We've many custom products that's integrated even not on the list. Pricing is suitable for our company. Cons Event and incident management is lacking. We have other solutions permit incident management. We have shifts 7x24. Admin or operator can't get the ownership of the alert and work on the alert to solve issue. Therefore, metrics are lost or can't be measurable. Alternatives considered [NetBackup](https://www.capterra.com/p/238300/Veritas-NetBackup/) [Arcserve Continuous Availability](https://www.capterra.com/p/200168/ARCserve-High-Availability/) [VMware Cloud Disaster Recovery](https://www.capterra.com/p/211251/VMware-Cloud-Disaster-Recovery/) Reasons for choosing BackBox Backbox learns and knows the products which have integrated. Other products are not aware of the integrated system. They can only restore from the backup or return from the snapshot. Backbox has the tasks which can automate the daily processes others don't, they are just classical backup solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Clint L. Network Administrator Electrical/Electronic Manufacturing ### "BackBox: A lot of automation for not a lot of money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2022 First, I need to say that BackBox support is top notch. They've never let me down when I've needed a custom job created no matter how complicated I make it. The very few times I've run into an issue, they have always had it fixed the same day. BackBox as a product has saved us countless hours in deploying our Juniper SRX and EX devices. We have several hundred deployed and with a few clicks I can make changes across the board. We also use BackBox for backing up all of our configs in the event of a failure. If we do have a device go down, it take just minutes to push out the config to bring it back up. BackBox has been a lifesaver and I would highly recommend this product to anyone needing network automation. it's easy to use, you can't beat the price and support is excellent. Pros BackBox allows us to rapidly push out changes or pull inventory reports for hundreds of devices we have deployed. Templates are easy to set up or clone if I need to make slight changes depending on device models. The interface is straight forward and features are easy to find. Cons I can't think of any cons that we have run across since using the product. Reasons for choosing BackBox JunOS Space was severely overpriced. Even our Juniper rep at the time said they didn't sell many of them. With BackBox we aren't locked into a single vendor since it works on so may platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Achraf E. information Arts and Crafts ### "Best penetration testing i've ever tried" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2022 well I love BB and ill keep using it Pros first of all what i really like about backbox is the rapidity because it is based i guess on a fast xubuntu and also the organisation of tools with nomination of each block which i really like a lot Cons I will put it only like a motivation for the team here I hope they will add more penetration tools like the ones we can find only on other distributions without mentioning names Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/265268/BackBox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.