# BackBox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BackBox the right Network Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265268/BackBox/reviews --- BackBox 4.5 (10) [View alternatives](https://www.capterra.com/p/265268/BackBox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BackBox Ease of use 4.7 Customer Service 4.5 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Soranyela R. IT Management Administrative Assistant Medical Devices Used the software for: 6-12 months ### "BackBox: good tool for improving computer security" April 11, 2023 4.0 Being a Unix-based operating system, it can be used as a hacking tool. This has a great impact in terms of software security in the company. Pros It has a wide number of applications for security diagnosis. It can lead to notable advances and improvements in computer security. Cons The integration is a bit tricky. Apart from this there is nothing else that can bother me. Review Source IC Ihsan C. SEC ARCHITECT Banking Used the software for: 2+ years ### "Simple Versatile Solution for Network Security Automation" November 11, 2022 5.0 It's a life saver for network security team. We have many cases where we need to restore or rollback to the previous backups/versions and Backbox successfully achieves the tasks without any problem. Pros Automation and Integrations is the key point in the product. Any networking vendor can be integrated through the product. We've many custom products that's integrated even not on the list. Pricing is suitable for our company. Cons Event and incident management is lacking. We have other solutions permit incident management. We have shifts 7x24. Admin or operator can't get the ownership of the alert and work on the alert to solve issue. Therefore, metrics are lost or can't be measurable. Alternatives considered [NetBackup](https://www.capterra.com/p/238300/Veritas-NetBackup/)[Arcserve Continuous Availability](https://www.capterra.com/p/200168/ARCserve-High-Availability/)[VMware Cloud Disaster Recovery](https://www.capterra.com/p/211251/VMware-Cloud-Disaster-Recovery/) Reason for choosing BackBox Backbox learns and knows the products which have integrated. Other products are not aware of the integrated system. They can only restore from the backup or return from the snapshot. Backbox has the tasks which can automate the daily processes others don't, they are just classical backup solutions. Review Source oC ottavio C. security engineer Media Production Used the software for: 2+ years ### "backbox used mostly for checkpoint devices" November 16, 2022 3.0 Pros easy to configuregood webUIsupport is responsive Cons issues for chassis 44kbackbox needed to be customized everytime via scripting Review Source DM Dennis M. Head of Software Engineering Computer Software Used the software for: 2+ years ### "Excellent technology for data protection." May 7, 2025 5.0 BackBox facilitates the automation of backup, ensuring efficient restore not only of the networking infrastructure but also of other critical data. Its unified console for extended data protection and its intuitive operation constitute a substantial benefit for our company. Pros BackBox, orchestrates the automated backup of the configuration of a wide range of multi-vendor networking and security devices. Additionally, it provides a unified console for the administration of backup and restore not only of the network infrastructure, but also of critical data residing in SaaS environments and databases. Cons In my experience, I have not encountered any issues with BackBox, and I have no criticisms to offer regarding this technology. Review Source EE Erdem E. Technical Support Services Ankara Deputy Manager Computer & Network Security Used the software for: 2+ years ### "Backbox is a must for Every Infrastruture" November 17, 2022 5.0 Backbox is my favorite product. While integrating the devices or troubleshooting a problem it always improve my knowledge. On the other side, it is a must product for all kind of facilities. It is the most needed product however, I always wish to not need it! Pros The customization feature is the best feature on Backbox. Because we can customize the scripts to prevent any kind of simple problem. Also the administrator can observe and improve their skills about a product while managing Backbox backups processes. Cons Not least but can be considered as a feature request; the scheduling part can be handled by in another manner. When we set a schedule, we can assign products to that specific schedule and they start to run altogether. That cause a peak on CPU and RAM and then goes to a idle state. Instead, it can be a task sequence manner, which at the end of a task, the following task will be triggered. It may reduce the system requirements and improve the system preformance. Reason for choosing BackBox Systematic and we can be informed immediately when any kind of problem. Review Source CL Clint L. Network Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "BackBox: A lot of automation for not a lot of money" November 11, 2022 5.0 First, I need to say that BackBox support is top notch. They've never let me down when I've needed a custom job created no matter how complicated I make it. The very few times I've run into an issue, they have always had it fixed the same day. BackBox as a product has saved us countless hours in deploying our Juniper SRX and EX devices. We have several hundred deployed and with a few clicks I can make changes across the board. We also use BackBox for backing up all of our configs in the event of a failure. If we do have a device go down, it take just minutes to push out the config to bring it back up. BackBox has been a lifesaver and I would highly recommend this product to anyone needing network automation. it's easy to use, you can't beat the price and support is excellent. Pros BackBox allows us to rapidly push out changes or pull inventory reports for hundreds of devices we have deployed. Templates are easy to set up or clone if I need to make slight changes depending on device models. The interface is straight forward and features are easy to find. Cons I can't think of any cons that we have run across since using the product. Reason for choosing BackBox JunOS Space was severely overpriced. Even our Juniper rep at the time said they didn't sell many of them. With BackBox we aren't locked into a single vendor since it works on so may platforms. Review Source AL Angie L. Ing Software Information Technology and Services Used the software for: 2+ years ### "Excelente para puntos de control." August 7, 2023 4.0 Pros Me encanta su intefaz, su facilidad de uso y de implementacion. Cons No veo ningun inconveniente en el, ya que es basado en lunux y es muy comodo. Review Source Diego R. Ingeniero Construction Used the software for: 1-2 years ### "Buena opción para automatizar la seguridad" February 22, 2023 4.0 En general buena experiencia, sin fallos, con una interfaz fácil. Pros Es un producto muy fácil de utilizar, con bastantes opciones personalizadas. Cons Quizá la gestión de las alertas, que se debería mejorar para poder obtener un alto grado de detalle de las mismas. Review Source AE Achraf E. information Arts and Crafts Used the software for: 2+ years ### "Best penetration testing i've ever tried" September 27, 2022 5.0 well I love BB and ill keep using it Pros first of all what i really like about backbox is the rapidity because it is based i guess on a fast xubuntu and also the organisation of tools with nomination of each block which i really like a lot Cons I will put it only like a motivation for the team here I hope they will add more penetration tools like the ones we can find only on other distributions without mentioning names Review Source AC Alon C. IT Infrastructure Manager Financial Services Used the software for: 2+ years ### "Backbox Software Review" November 23, 2022 5.0 Helped me to restore network devices configuration several times Pros Backup your network devices, very easy to deploy, nice gui and great support. Cons It's based on linux that's all, but you don't have to know linux Reason for choosing BackBox cost, gui, support Review Source Similar Products Featured ## Related categories [Configuration Management Tools](https://www.capterra.com/configuration-tools-software/)[Network Management](https://www.capterra.com/network-management-software/)[Network Security](https://www.capterra.com/network-security-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.