# Pexip Engage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pexip Engage the right Scheduling solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265294/Pexip-Engage/reviews --- Pexip Engage 4.5 (22) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pexip Engage Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews FS Francis S Directeur Proces & Digitale TransitieHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “The look and feel of PEXIP is profound adjusted to our company-branding.“ February 24, 2023 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Karel M. Zaakvoerder / Algemeen vennoot hypotheek.winkel Blankenberge - Brugge - Torhout Banking Used the software for: 6-12 months ### "Easy to use" January 2, 2019 5.0 Pros Works on efficiency. You minimize the time on planning an appointment with customers Cons The chance on less quality leads is higher. It's best to do a check by contact the customer after planning an appointment. Review Source FS Francis S. Directeur Proces & Digitale Transitie Hospital & Health Care Used the software for: 2+ years ### "PEXIP Online Scheduling Tool" February 24, 2023 5.0 Full control of the appointments by client and advisors.Everything is configurable. Skills-Locations- Advisors- Teams- Meeting-type (video-location-office), you can't think about something that is not possible. Pros The PEXIP appointment TOOL works really well in our company with more then 150 advisors with different skills, locations and time-shedule.The online integration with our website is great. You can work with LEAD-segments, to limit the subjects a client can choose on a particular webpage. The look and feel of PEXIP is profound adjusted to our company-branding. PEXIP provides really well working API's, to integrate you back-end databases and company-software.On the fly synchro with the agents agenda.Full control of the appointment-shedule by the advisors, works autonome without intervention of the administrator. Cons I can't find any improvements.Through the years, PEXIP developped all our demands. Reason for choosing Pexip Engage \-Integration-Configurability-Support Review Source YL Yannice L. Sales Retail Used the software for: Less than 6 months ### "Skedify" April 9, 2019 3.0 Pros It's positive that our clients can make their own oppointment online. Cons It's not so simple to work with, to change appointments, .... Review Source Response from Pexip April 10, 2019 Hi Yannice, Thank you for your review. We take your remarks by heart and want you to have a complete and easy experience . We will reach out to you to give you some extra information and training materials. We strive to be a 5\* company all the way. CV Cathérine V. hypotheek.expert Brugge-Torhout Financial Services Used the software for: Less than 6 months ### "Easy and simple" December 26, 2018 5.0 Very positive, it supports us to service our customers in a smooth and professional way... Good job! Pros It's easy to use, there are very few errors and if there are, the customer support service is very helpful and acts fast. The slightest problem is dealt with within a few hours and the solution is tested thorougly... Super! Cons Nothing really. It would be nice if there was a '2 way link' between my calendar and skedify. If I make changes to the appointment in my calendar, this is not modified in skedify, which can be confusing for customers. But if we make te effort the also change it in skedify, the problem is solved. Review Source Response from Pexip January 22, 2019 Hi Catherine, thank you for the review. Concerning your remark on the 2-way communication, we need to develop an Outlook add-in. It is on the roadmap and will be released in the future after thorough testing! Our solution is constantly evolving and new features keep on coming constantly! - Pieter, Customer Success Manager at Skedify VR Verified Reviewer Sales Retail Used the software for: Less than 6 months ### "Review Skedify" April 9, 2019 4.0 It's a short experience but so far so good. Our company is looking to upgrade and adapt the tool to our needs. I look forward to the evolution. Pros Easy to use. The tool speaks for itself. It's easy to book a appointment. It helps the communication with our client. They get a textmessage so they wont forget the oppointment. Because of the message less people are too late. Cons It's not integrated in Outlook. Now i need to use 2 planning tools Review Source Response from Pexip April 10, 2019 Hi reviewer, Thank you for your review of Skedify. We are happy to read that you are satisfied with the product. Outlook integration however is possible with Skedify. It is an easy plug and play procedure. We would be happy to help you, Please provide your contact details to support@skedify.co so we can solve your constraint. Hans V. Allround Marketeer Financial Services Used the software for: Less than 6 months ### "High quality product and service" October 15, 2018 5.0 Pros The Skedify software is very straightforward and easy to use. Almost everything is customizable and can be applied very quickly. Cons we have been working with Skedify for 5 months and I can honestly say that we still have to encounter our first minus or bug. Review Source ES Engin S. Kitchen Design Design Used the software for: Less than 6 months ### "So far, so good" April 2, 2019 4.0 Pros Every client is free to chose, withtout calling, any day and fix their own apointment on any day that suits them best. Cons cannot add a last min apointment myself without having to tell administrator, that has to add it to skedify. Review Source Response from Pexip April 8, 2019 Hi Engin, Thank you for your review. Can you please explain what the pain is you had with the customer service? We want to learn out of the things we have could have done better, we are striving for an excellent experience for you. From a functional point of view, you should be able to add last min appointments, we cannot interfere in your enterprize organisation. Mick D. Owner hypotheek.winkel Gent Financial Services Used the software for: Less than 6 months ### "Top service for our clients and prospects !" November 11, 2018 5.0 Disponibility for client contacts optimised. Lean management of commercial agenda. Pros Easy to use Disponibility for client contacts optimised. Cons nothing Review Source MI Marianne I. Sales Business Supplies and Equipment Used the software for: Less than 6 months ### "Review Marianne Impens Van Marcke Aartselaar" April 10, 2019 4.0 Pros It's easy, the customer receives a confirmation e-mail and can adjust the appointment himself. Cons An email address is always requested, it would be a good thing if a phone number was enough in some cases. So the customer can receives a confirmation text message. It would be easy if it were possible for the customer to enter his language. For example, I don't speak French and I can't help these customers any further. Review Source Response from Pexip April 12, 2019 Hi Marianne, thank you for the review! We keep improving our product and value your feedback. regards, Pieter VR Verified Reviewer Digital Copywriter Writing and Editing Used the software for: Less than 6 months ### "A Robust Omnichannel Scheduling Software" December 6, 2019 5.0 Skedify does a great job of alleviating the need to constantly chase clients over the phone to set up a meeting. Customers can schedule, reschedule, cancel or edit their appointment directly on the website as well as choose what topic they'd like to discuss beforehand. Pros The ability to look into the upcoming meetings from the main dashboard and easily manage all bookings from one place. Cons Nothing so far. Any issue I've encountered was quickly handled by the customer support team at Skedify who are responsive to say the least. Review Source TV Tom V. Manager dienstverlening Hospital & Health Care Used the software for: 2+ years ### "Pexip Engage, een bedrijf dat tijd vrijmaaakt voor zijn klanten" February 28, 2023 5.0 Ik heb Pexip Engage leren kennen via Skediy, een scale up dat in 2021 de handen in elkaar heeft geslagen met Pexip Engage. Het bedrijf is op korte tijd enorm gegroeid en toont zich vandaag als een waardevolle partner op vlak van customer engagement en scheduling. Dit mede dankzij een gemotiveerd, sterk en toegankelijk team. Pros Het product is zeer eenvoudig te implementeren. De software werkt intuïtief en is makkelijk in gebruik voor zowel medewerkers als cliënten.De geïntegreerde mogelijkheid om een videocall op te zetten is een extra troef. Hiernaast connecteert het product naadloos met onze interne systemen (CRM, queue management, ..) Cons Pexip Engage is een bedrijf dat samen met hun klanten op zoek gaat naar groeimogelijkheden. Hun medewerkers maken tijd vrij om te luisteren, mee na te denken en een oplossing te zoeken op maat van de klant. Review Source DD Daphne D. Coordinator digitale ledenrelaties Hospital & Health Care Used the software for: 2+ years ### "Solidaris gebruikt Skedify " February 24, 2023 5.0 Blij met het volledige proces die afgelegd is: na implementatie blijven we aanpassen en verbeteringen op punt zetten samen met het Pexip team. Onze 2 wekelijkse overleggen maakt dat iedereen mee is met waar we naar toe willen en altijd verder kunnen zoeken naar andere integraties en mogelijkheden van het product. Pros Alles kunnen we aanpassen aan onze noden, erg flexibel in het toevoegen van nieuwe agenten, kantoren, nieuwe onderwerpen, ... Cons Je moet het prodcut wat leren kennen om alles te installeren, maar door uit te testen en aan te passen kan je snel alles opzetten! Reason for choosing Pexip Engage Skedify/Pexip had alles wat we zochten: flexibiliteit, zelf volledig aan te passen naar onze bedrijfswerking en onze ledenwerking, snelle support indien nodig, ... Review Source WC Wendy C. regiomanager West-Vlaanderen Insurance Used the software for: 2+ years ### "gebruik van Pexip engage" March 16, 2023 5.0 Pros Het product is gemakkelijk aan te leren voor veel mensen. De communicatie met de agenda en de planning gebeurd correct en zeer stipt. De dienstverlening is super snel en ze doen altijd hun best om je probleem op te lossen of je vraag tegemoet te komen. Cons Alles dat we vragen proberen ze aan te passen. Dus eigenlijk heb ik geen opmerkingen. Review Source Response from Pexip March 23, 2023 Thank you for your kind review, Wendy. We strive to provide a simple product experience and fast service. It is delightful to see positive responses like this. MH Michelle H. interior advisor Retail Used the software for: Less than 6 months ### "quick & easy" April 3, 2019 5.0 Every problem that has occured was fixed after 1 phone/email. Pros It sends an text or email to your appointment so they wouldn't forget time and date with a direct link to google maps to found your location. Cons It takes a minute to put in a appointment in the agenda because you have to make a 'profile' with every new customer. Review Source Response from Pexip April 12, 2019 Hi Michelle, Thank you for your review. We can intergrate with your CRM system so you do not have to create profiles for every customer. We have done this before and this is definately something we want to do with your company too! Pieter MV Martin V. Office responsable Financial Services Used the software for: 6-12 months ### "comfort " January 2, 2019 5.0 Good support and easy to use. Pros easy to use and very good and friendly support. Cons I would prefer more inter active options to use for evening hours Review Source Response from Pexip January 3, 2019 Hi Martin, thank you for your review. A new feature for even more interactive options is in development now and will be released very soon! I will keep you updated on this but I am convinced you will like it! - Pieter, Customer Success Manager at Skedify JB Jan B. Estate agent Banking Used the software for: 6-12 months ### "Skedify" December 20, 2018 5.0 Once, we had a problem. The agenda was blokked and people could make an appointment. We called to Skedify and they fixed the problem instantely. So our expercience with Skedify is very good. Pros It's very usefull and not difficult to use. People can easily schedule an appointment onlind. Cons People make an appointment and they don't come without letting us know. Review Source SD Sharon D. Administratieve werfopvolging Wholesale Used the software for: Less than 6 months ### "Agenda " April 13, 2019 4.0 Pros It is handy to see all your collegues dates and when you note a date that they receive an email Cons You should get an email or note that you have finished your date. Review Source Response from Pexip April 18, 2019 Hi Sharon, I don't really understand your note about receiving an e-mail when a date is finished. Can you please reach out to support@skedify.co so we can discuss how to make it more convenient for you? We work a lot on usability, we are open to discuss to make it better for your enterprise! GP Gunter P. interieuradviseur Retail Used the software for: Less than 6 months ### "skedify" April 4, 2019 5.0 Happy to make the switch to skedify Pros \- easy online access for our clients - all the needed information is entered in the comment boxes so we know everything we need to know about the appointment Cons using the program now for 1 month, nothing so far Review Source Response from Pexip April 12, 2019 hi Gunter, thank you for your review. I like reading you enjoy working with Skedify! jM jan M. gerant toonzaal Design Used the software for: Less than 6 months ### "use of skedify" April 12, 2019 4.0 Pros it's practical that our customers can book appointments in our agenda's Cons Sometimes it isn't very easy to access to agenda's of colleagues Review Source Response from Pexip April 18, 2019 Hi Jan, Thank you for your review. We are happy to stay in touch if questions arise. Feel free to contact support@skedify.co Pieter PP Pierre P. Interieur verkoper Design Used the software for: Less than 6 months ### "Skedify is the limit" April 9, 2019 4.0 Pros Easy to work with it, complete with app to the customer Cons The look of the agenda, not so easy to see wat is written Review Source Response from Pexip April 11, 2019 thank you for your review Pierre! please contact support@skedify.co in order to give you a better look for the agenda. HS Heyvaert S. SHOWROOM MANAGER Building Materials Used the software for: Less than 6 months ### "easy breezy" April 6, 2019 4.0 easy and simple Pros it's fast, no thinking beyond required, input and done. Fast to handle with client in front of you. Cons didn' find any remarks on the software that isn't friendly in use Review Source Response from Pexip April 12, 2019 thank you Sabrina for your review! EG Eric G. Branvh manager & coach Financial Services Used the software for: Less than 6 months ### "Why I like Skedify ?" October 22, 2018 4.0 Pros Time saving, userfriendly, quick, easy, Cons installation of software and customization Review Source Similar Products Featured ## Related categories [Scheduling](https://www.capterra.com/scheduling-software/)[Meeting](https://www.capterra.com/meeting-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.