# RetainIQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RetainIQ Software - reviews, pricing plans, popular comparisons to other Transactional Email products and more.

Source: https://www.capterra.com/p/265323/RetainIQ

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# 

 RetainIQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RetainIQ

## What is RetainIQ?

RetainIQ is an intelligent email marketing platform that can seamlessly integrate and automate some of the most tedious tasks of creating and managing your email flows. It has a collection of pre-designed email templates that can be personalised and can be made specific to each industry as per the brands' needs. It is an assistant that will run and monitor retention campaigns in autopilot mode and provide you with incredible insights, boosting revenues by up to 30%.

## What is RetainIQ used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Management](https://www.capterra.com/email-management-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for RetainIQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://retainiq.io&name=RetainIQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RetainIQ

4.8 (14)

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$49

Flat Rate, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (14)

Ease Of Use

4.6 (3,394)

Value For Money

4.7 (13)

Value For Money

4.5 (2,975)

Customer Service

4.9 (14)

Customer Service

4.5 (2,976)

## RetainIQ alternatives

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (196)](https://www.capterra.com/p/159630/Mailgun/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.2 (451)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Event Triggered Actions

4.9 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Template Management

4.9 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

Third-Party Integrations

4.7 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Autoresponders

5.0 (9)

22.22% of 9 reviewers that rated this feature as important or highly important

Create and automatically send premade copy in response to customer messages

Message Personalization

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

Email Marketing

Create and send email blasts/campaigns

RetainIQ 8 features

Create and automatically send premade copy in response to customer messages

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Predefined actions automatically performed on the occurance of specific events

Personalize text messages using templates and custom fields

Internet standard communication protocol to transmit electronic mails

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.9 (14)

4.9

Based on 14 reviews

## Pricing

Value for money

4.7 (13)

Free Trial

Free Version

Basic

$49.00

Flat Rate,Per Month

Value for money

4.7 (13)

4.7

Based on 13 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (14)

4.9

Based on 14 reviews

## User reviews

Overall rating

4.8

Based on 14 reviews

Filter by rating

5(11)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Amit S.

Product Management

Health, Wellness and Fitness

### "Retainiq , good service provider for personalised marketing."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2023

Over all experince , as a user is very good, also from the business point of view its a very useful too.

Pros

personalised marketing feature ( email and sms ) to retaining the users.

Cons

Have nothing to dislike abou the retainiq.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Ryan G.

CEO

Entertainment

### "Excellent company and software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2022

Pros

This is an incredible company. We've seen an instant lift in our email flow revenue. They are very responsive and do great design and copy work for their email templates.

Cons

I can't say that there are any cons. Everything has been great so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Matt G.

Marketing Lead

Computer Software

### "Easy to setup, high returns"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 7, 2022

Pros

Retainiq made our life easy when it comes to setting up email flows and campaigns. Easy to use and they have helped us in improving our deliverability as well

Cons

More third integration can be included in the product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Raghav S.

Marketing Manager

Health, Wellness and Fitness

### "Great Tool to Get Started with Email Marketing !"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2022

Pros

RetainIQ's dashboard is easy to use and setup. Their customer success / onboarding team is extremely helpful. Also, the performance tracking dashboard provides a detailed view of monthly revenue.

Cons

Certain sections of email workflows are not customisable at the moment. However, they roll out regular updates and fixes to address such specific concerns.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YT

Yash T.

Founder

Arts and Crafts

### "Good "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 4, 2022

Pros

Email flows made easy to understand and set up

Cons

include WhatsApp messaging aslo because we are looking for someone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Khushi K.

Co founder

Logistics and Supply Chain

### "Excellent Product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2022

Great experience , just there planning of campaigns and everything is superb .

Pros

We are startup company and we are focusing towards branding and sales of our company thus , alot of help and assistance was done , truly appreciated, the dashboard is super easy and the team and services are more even better

Cons

It could be more developed in the technological terms

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Gokul R.

Brand Strategist

Retail

### "Works fine so far"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2022

Pros

I like how the flows are set. One does not have to spend time setting up the flows and doing work that consumes time. Everything is there with all the requirements we will need.

Cons

The chances made by the user takes time to reflect. To get it done asap we should reach out to the RetainIQ team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Amit C.

Marketing Head

Cosmetics

### "Highly Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 3, 2022

With the email marketing service, RetainIQ helps increasing our brand awareness and customer retention. It is really helpful for a homegrown business like us, where we can reach out our consumers through mail and various offers.

Pros

Ease of use, catchy templates, user friendly

Cons

Expecting campaign feature as soon as possible. It would be a great help for business like CITTA

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Janvi T.

CEO & Founder

Apparel & Fashion

### "Love it! No complaints. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2022

11/10

Pros

It is subtle with its reminders. I personally am in love with their client servicing team! They've been on their toes to resolve any/every issue I possibly have had and we know as founders we can be finicky with details but they take care of everything, no complaints.

Cons

Flows are exhaustive and hard to decipher at first, it takes time to get used to, again the client servicing team stepped forward and helped!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Prateek V.

Founder

Apparel & Fashion

### "Email Marketing at its best "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2022

Pros

RetainIQ is a win-win situation for all D2C Brands.

Cons

They should have a more Email Template.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/265323/RetainIQ/reviews/)

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