--- title: "Televend Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Televend Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/265358/Televend/" page_type: "product" language: "en" --- # Televend Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Televend ## What is Televend? Televend is a leading software solution designed to grow your automated retail business. It covers business processes from field service to commissions and warehouse management. By using AI and digital technology combination based on real-time data and smart analytics it gives you suggestions for the most profitable actions for your business. Televend helped over 2000 clients to reach their goals. If you are looking to transform your business and be one of them, visit televend.com ## What is Televend used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Televend?[Manage this product listing](https://www.g2.com/products/televend-smart-vending/claim_requests/new?auto=true) ## Televend Overview Updated September 2026 AI summary Televend offers retail businesses of all sizes a solution for managing daily operations, combining core features such as inventory management, employee oversight, and point of sale with options for commission tracking, loyalty programs, and multi-location support. Available on cloud and mobile platforms, it enables teams to monitor sales, manage orders, and generate reports across various retail environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Televend 4.9 (8) VS. [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting Price Contact vendor Starting Price $24 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.8 (349) Value For Money 4.7 (7) Value For Money 4.7 (344) Customer Service 4.8 (8) Customer Service 4.7 (343) ## Televend alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Televend Features and Usability ### What are the key features of Televend? Televend offers point of sale (POS), order management, and credit card processing for retail transactions, along with inventory management, stock management, and warehouse management. It also includes customer database and customer history tools, loyalty program and promotions management, plus customizable reports, real-time analytics, multi-location support, and third-party integrations. Getting Started and Support ### What training and onboarding options does Televend offer? Televend provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced learning for teams getting started. Getting Started and Support ### What customer support options does Televend offer? Televend provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support is available in the catalog data, so support quality, response times, and user experience cannot be assessed here. ## Features AI summary Based on 617 Retail Management Systems reviews Capterra data shows that buyers of Retail Management Systems rank the following features as their top priorities: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) Televend supports **Credit Card Processing** and **Real-Time Data**, giving retailers the tools to handle transactions efficiently and monitor store activity as it happens. However, it does not include **Inventory Control**. Instead, it offers **Multi-Location** (**60%**) and **Inventory Tracking** (**57%**), which can help businesses oversee stock across different sites and keep closer watch on item movement, helping teams make faster decisions and maintain day-to-day accuracy. Real-Time Data 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time Inventory Tracking 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Inventory Management 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Loyalty Program 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Reporting/Analytics 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Point of Sale (POS) 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Televend 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.7 (7) ### Starting price Free trial not available Value for money 4.7 (7) 4.7 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 8 reviews Filter by rating 5(7) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent William M. Directeur commercial Business Supplies and Equipment ### "La solution de télémétrie & smart routing la plus performante sur le marché du vending en Europe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2023 Televend est le système idéal pour répondre aux nouveaux enjeux du métier d'opérateur en distribution automatique. La solution couvre l'ensemble des opérations que doit gérer un exploitant, depuis la gestion des stocks, l'approvisionnement, l'optimisation des ventes, les wallets et la communication avec les consommateurs. Pros La solution Televend est entièrement pensée et développée pour les acteurs du vending. Le boitier est multi-protocole, ce qui facilite l'installation sur tout type de distributeur automatique. Le connexion est compatible avec l'ensemble des systèmes de paiement vending. D'autre part, le paramétrage et la mise en service s'opèrent sans contraintes depuis le portail web. Cons Les fonctionnalités manquantes sont en cours de développement, notamment la compatibilité avec certaines ERP métiers et l'intégration de solutions de couponing de type QR Code Reasons for choosing Televend Televend est l'offre la plus aboutie en matière de télémétrie. Nous avons choisi le leader du marché. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IK Ivan K. ICT manager Food & Beverages ### "Vending machine management system that greatly supports our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2023 Televend gave us powerful tools for transforming our business to the next level. Pros Real-time data and remote management. Cashless payment solutions.Continuous improvement strategy. Cons Business process transformation can be difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OH Olle H. Project manager Wholesale ### "Vendingatwork experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 18, 2023 Very positive!! Televend allows us to achieve so much more than our old system. Pros The data analyses is very usefull. Besides this, the fact that Televend allows for prekitting, something that is very usefull for us. The fact that Televend allows us to change prices remotely helps us as well. Cons Sometimes the software is still a bit clunky. there aren't really many connections between the different webpages in the software. Besides, updates and improvements are delayed quite often, which is unfortunate, cause it makes it tough to make promises to my team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Samer A. Head of Operations Consumer Goods ### "Software with high efficiency and robustness " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 13, 2023 Pros Easily integrated into our machinesFriendly user Check the work remotely from any location Cons The deletion of a machine is not an easy process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ivan V. CEO Machinery ### "Digital Vending Solution for Sport" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2023 Since we have chosen Televend Solution, already inside of our company, the monitoring of the machines is much easier because, first of all, the system alert you of all activities that are happening with a machine in real-time, second of all, in general, the Televend Solution is made so simple, easy to use and very transparent for all information you need from the machine. So, in general, great products come from a great Televend team. Pros Definitely telemetry system, you can in real-time see everything that is going on with a machine…that is something out, anything in general that has to be done with a machine, or if you want to update the machine, change the prices or place of the machine. Everything can be done thru Televend telemetry software. Cons That's just the time you need to spend to get better acquainted with the new solution - Televend has a very detailed platform for vending machines, but with Televend team for training, learning goes without a hitch. There were no other defects. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Hrvoje B. Direktor Retail ### "Opinion Snogo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 6, 2022 Televend is part of our structure! Pros Televend is the reason why we entered the vending business! Without such a support, business would be impossible to run. Cons We need warehouse modul ASAP (LOT evidence, BBD evidence...), because synchro with other ERPs is more and more difficult as number of transactions is growing... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joachim F. CEO Retail ### "best in class vending telemetry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2022 Pros It is actually easy to use. it is very powerful due to real time data and a very strong routing enging, that helps to organize the daily process for fillers/merchandizer and technicianTelevend is saving a lot of money by turning fixed routes in dynamic route planing Cons if you want to benefit from Televend it is necessary to really change your processes. this could be a big afford in the beginning, but it is worth every minute. It will be payed back day by day after installation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael W. operational manager Machinery ### "Best investment since starting Coffee and co" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2022 We have been working with Televend for about 2 years now, and have doubled in vending machines.Partly because of Televend. You can give better service, work more efficiently and monitor everything.Compared to how we worked in the past, is looking back to prehistoric times. Pros Workflow, easy to use,Listening to the needs of the market and filling them generously.Every part of the software has been thought through Cons Waiting for the next release to run Coffee and co even more efficiently Reasons for choosing Televend Partners working with this system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/265358/Televend/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.