# Televend Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Televend Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more.

Source: https://www.capterra.com/p/265358/Televend

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# 

 Televend Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Televend

## What is Televend?

Televend is a leading software solution designed to grow your automated retail business. It covers business processes from field service to commissions and warehouse management. By using AI and digital technology combination based on real-time data and smart analytics it gives you suggestions for the most profitable actions for your business. Televend helped over 2000 clients to reach their goals. If you are looking to transform your business and be one of them, visit televend.com

## What is Televend used for?

[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Televend

4.9 (8)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

3.8 (85)

Value For Money

4.7 (7)

Value For Money

3.6 (84)

Customer Service

4.8 (8)

Customer Service

3.6 (85)

## Televend alternatives

Highest Rated

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

[Alterdata Shop](https://www.capterra.com/p/10006100/Alterdata-Shop/)

[4.6 (85)](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/)

Starting price

$0.01

Per User, Per Month

[Learn More](https://www.capterra.com/p/10006100/Alterdata-Shop/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,280)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[View all alternatives](https://www.capterra.com/p/265358/Televend/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Loyalty Program

3.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Reporting/Analytics

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Inventory Tracking

3.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Point of Sale (POS)

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Real-Time Updates

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

Televend 36 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

For Retail Stores

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Provides intelligence to make the right inventory purchasing decisions.

Manage and handle various international currencies

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Manage and track customer orders for goods, investments, or any other purchases

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage the buying, selling, and holding of stocks

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.6 (8)

4.6

Based on 8 reviews

## Pricing

Value for money

4.7 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (7)

4.7

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 8 reviews

Filter by rating

5(7)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

William M.

Directeur commercial

Business Supplies and Equipment

### "La solution de télémétrie & smart routing la plus performante sur le marché du vending en Europe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2023

Televend est le système idéal pour répondre aux nouveaux enjeux du métier d'opérateur en distribution automatique. La solution couvre l'ensemble des opérations que doit gérer un exploitant, depuis la gestion des stocks, l'approvisionnement, l'optimisation des ventes, les wallets et la communication avec les consommateurs.

Pros

La solution Televend est entièrement pensée et développée pour les acteurs du vending. Le boitier est multi-protocole, ce qui facilite l'installation sur tout type de distributeur automatique. Le connexion est compatible avec l'ensemble des systèmes de paiement vending. D'autre part, le paramétrage et la mise en service s'opèrent sans contraintes depuis le portail web.

Cons

Les fonctionnalités manquantes sont en cours de développement, notamment la compatibilité avec certaines ERP métiers et l'intégration de solutions de couponing de type QR Code

Reasons for choosing Televend

Televend est l'offre la plus aboutie en matière de télémétrie. Nous avons choisi le leader du marché.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IK

Ivan K.

ICT manager

Food & Beverages

### "Vending machine management system that greatly supports our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2023

Televend gave us powerful tools for transforming our business to the next level.

Pros

Real-time data and remote management. Cashless payment solutions.Continuous improvement strategy.

Cons

Business process transformation can be difficult.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OH

Olle H.

Project manager

Wholesale

### "Vendingatwork experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 18, 2023

Very positive!! Televend allows us to achieve so much more than our old system.

Pros

The data analyses is very usefull. Besides this, the fact that Televend allows for prekitting, something that is very usefull for us. The fact that Televend allows us to change prices remotely helps us as well.

Cons

Sometimes the software is still a bit clunky. there aren't really many connections between the different webpages in the software. Besides, updates and improvements are delayed quite often, which is unfortunate, cause it makes it tough to make promises to my team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Samer A.

Head of Operations

Consumer Goods

### "Software with high efficiency and robustness "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 13, 2023

Pros

Easily integrated into our machinesFriendly user Check the work remotely from any location

Cons

The deletion of a machine is not an easy process

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ivan V.

CEO

Machinery

### "Digital Vending Solution for Sport"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2023

Since we have chosen Televend Solution, already inside of our company, the monitoring of the machines is much easier because, first of all, the system alert you of all activities that are happening with a machine in real-time, second of all, in general, the Televend Solution is made so simple, easy to use and very transparent for all information you need from the machine. So, in general, great products come from a great Televend team.

Pros

Definitely telemetry system, you can in real-time see everything that is going on with a machine…that is something out, anything in general that has to be done with a machine, or if you want to update the machine, change the prices or place of the machine. Everything can be done thru Televend telemetry software.

Cons

That's just the time you need to spend to get better acquainted with the new solution - Televend has a very detailed platform for vending machines, but with Televend team for training, learning goes without a hitch. There were no other defects.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HB

Hrvoje B.

Direktor

Retail

### "Opinion Snogo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 6, 2022

Televend is part of our structure!

Pros

Televend is the reason why we entered the vending business! Without such a support, business would be impossible to run.

Cons

We need warehouse modul ASAP (LOT evidence, BBD evidence...), because synchro with other ERPs is more and more difficult as number of transactions is growing...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joachim F.

CEO

Retail

### "best in class vending telemetry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2022

Pros

It is actually easy to use. it is very powerful due to real time data and a very strong routing enging, that helps to organize the daily process for fillers/merchandizer and technicianTelevend is saving a lot of money by turning fixed routes in dynamic route planing

Cons

if you want to benefit from Televend it is necessary to really change your processes. this could be a big afford in the beginning, but it is worth every minute. It will be payed back day by day after installation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael W.

operational manager

Machinery

### "Best investment since starting Coffee and co"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2022

We have been working with Televend for about 2 years now, and have doubled in vending machines.Partly because of Televend. You can give better service, work more efficiently and monitor everything.Compared to how we worked in the past, is looking back to prehistoric times.

Pros

Workflow, easy to use,Listening to the needs of the market and filling them generously.Every part of the software has been thought through

Cons

Waiting for the next release to run Coffee and co even more efficiently

Reasons for choosing Televend

Partners working with this system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/265358/Televend/reviews/)

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