--- title: "ZEGOCLOUD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZEGOCLOUD Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more." source_url: "https://www.capterra.com/p/265363/ZEGOCLOUD/" page_type: "product" language: "en" --- # ZEGOCLOUD Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ZEGOCLOUD ## What is ZEGOCLOUD? ZEGOCLOUD enables enterprises and developers to easily and quickly obtain real-time audio and video communication capabilities by integrating a single SDK, and enjoy smooth, reliable audio and video experiences with high quality even in weak network conditions. ZEGOCLOUD provides full-featured solutions for multiple application scenarios, including social, education, shopping, telehealth, fitness, collaboration application, etc. ## What is ZEGOCLOUD used for? [Live Streaming](https://www.capterra.com/live-streaming-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3.99 Usage Based, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZEGOCLOUD?[Manage this product listing](https://www.g2.com/products/zegocloud-zegocloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZEGOCLOUD 5.0 (2) VS. [### Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price $3.99 Usage Based, Per Year Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (14,672) Value For Money 5.0 (2) Value For Money 4.5 (9,504) Customer Service 5.0 (2) Customer Service 4.4 (8,573) ## ZEGOCLOUD alternatives [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) [Digital Samba](https://www.capterra.com/p/77715/Samba-Live/) [4.8 (20)](https://www.capterra.com/p/77715/Samba-Live/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/77715/Samba-Live/) [Arena](https://www.capterra.com/p/186809/Arena/) [4.5 (22)](https://www.capterra.com/p/186809/Arena/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186809/Arena/) Highest Rated [iotum](https://www.capterra.com/p/230566/Iotum/) [5.0 (19)](https://www.capterra.com/p/230566/Iotum/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230566/Iotum/) [View all alternatives](https://www.capterra.com/p/265363/ZEGOCLOUD/alternatives/) ## FAQs about ZEGOCLOUD Features and Usability ### What are the key features of ZEGOCLOUD? ZEGOCLOUD offers video conferencing, conferencing, and video call recording for meeting sessions, plus chat/messaging and audience engagement for interaction. It also includes API access for integration, live streaming production for event setup, and real-time broadcasting for delivering live video to viewers. Getting Started and Support ### What training and onboarding options does ZEGOCLOUD offer? ZEGOCLOUD provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs of product features and workflows. Getting Started and Support ### What customer support options does ZEGOCLOUD offer? ZEGOCLOUD provides Email/Help Desk support for customer inquiries and issue resolution. No reviewer feedback on support quality is available in the catalog, so no claims can be made about response times, helpfulness, or common frustrations. Support details are limited to the listed channel. ## Features AI summary Based on 3,188 Cloud Communication Platform reviews Capterra data shows that buyers of live streaming software rank the following features as their top priorities: - **Video Conferencing** (**57%** of reviewers rated this feature as critical) - **Video Streaming** (**58%**) - **Mobile Access** (**57%**) ZEGOCLOUD supports **Video Conferencing**, but it does not include **Video Streaming** or **Mobile Access** among the top buyer priorities. Instead, it offers **Real-time Broadcasting** (**54%**) and **Live Streaming Production** (**52%**), which still cover important live content delivery and production needs. These features can help businesses manage interactive broadcasts and produce live events more efficiently, providing teams with practical tools to deliver and control streaming experiences. Video Conferencing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Real-time Broadcasting 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Broadcast live video streams Live Streaming Production 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews API 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Audience Engagement 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Chat/Messaging 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system ZEGOCLOUD 7 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Chat/Messaging: Communicate using direct chat or messages within the system - Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews - Real-time Broadcasting: Broadcast live video streams - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $3.99 Usage Based,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Abdulhafeez S. Marital Home Dialogues Writing and Editing ### "Zegocloud: Unleashing Seamless Real-Time Audio and Video Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2023 My experience with Zegocloud has been nothing short of exceptional. As an enterprise user, I was impressed by how effortlessly it integrated into our existing system, providing us with seamless real-time audio and video communication capabilities. Even in challenging network conditions, Zegocloud delivered reliable and high-quality experiences, making it a game-changer for our daily operations. The versatility of Zegocloud's full-featured solutions allowed us to explore multiple application scenarios, from telehealth to collaboration platforms, meeting our diverse needs with ease. Without a doubt, Zegocloud earns a resounding 5-star rating for its performance, reliability, and comprehensive application offerings. Pros Zegocloud is an outstanding software product that delivers seamless and real-time audio and video communication capabilities. Its integration with a single SDK makes it remarkably easy and quick for enterprises and developers to implement. I was impressed by its ability to maintain smooth and reliable audio and video experiences, even in weak network conditions. Zegocloud's versatility shines through as it offers full-featured solutions for various application scenarios, including social, education, telehealth, shopping, fitness, and collaboration platforms. Without a doubt, I rate Zegocloud 5 out of 5 stars for its exceptional performance and comprehensive application offerings. Cons As for now, there is nothing I like least about Zegocloud. I love everything about the software product. It satisfies my want. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zhen D. GENERAL MANAGER Food & Beverages ### "The best software for developing video apps." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2023 Pros One of the most impressive things is managing complex global networks, which allows me to give my users great interaction and very low latency, exponentially improving remote work.Its audio and video technology, the quality with which it is offered is very high for a competitive price.Last but not least is their technical support, they have a team always willing to advise and help with the projects that one has pending.Undoubtedly a very intuitive software to use, complete with several options and extremely productive. Cons I don't have a cons with the app, but it can be mentioned that you need a solid knowledge base to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.