# QAD Digital Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QAD Digital Commerce the right eCommerce solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265385/QAD-Digital-Commerce/reviews --- QAD Digital Commerce 3.6 (9) [View alternatives](https://www.capterra.com/p/265385/QAD-Digital-Commerce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of QAD Digital Commerce Ease of use 3.4 Customer Service 4.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ED Esmee D. Owner Consumer Goods Used the software for: 2+ years ### "Our business could not grow without WebJaguar" December 6, 2016 4.0 We have had a great experience with WebJaguar! Being able to customize the functions based on our needs has propelled our business towards the future. We can grow and function with confidence. Scheduling orders is a huge issue for our seasonal business and for years I dreamed of my "perfect" scheduling calendar. With minimum work, WebJaguar created what I had been dreaming about for years and removed the biggest source of stress, confusion, and errors that our business dealt with. This simple feature has allowed me to focus on customer service and growing our business, rather than wonder if i'd be able to handle the business we already had. This is only one of the many examples I have about how WebJaguar has revolutionized the basic structure of our business. I look forward to many more years of collaboration and success! Pros Customization Cons Visually outdated back end. Review Source NS Nathania S. Marketing Manager Used the software for: ### "Excellent service - fully customizable engine- we love it!" April 28, 2010 5.0 We highly recommend Web Jaguar and Advanced E Media for all e-commerce website needs. They have been a pleasure to work with and their engine is fully customizable to our very specific needs. Traffic and online business has increased since our new website launch in 2008. Thumbs up! Pros \-fully customizable system -great web development team who is willing to work with you to develop new features - great customer support - extensive FAQ on their main website that has proven to be very helpful - fair pricing - professional team - easy to work with (both the company and the software) Cons \- no static URLs (dynamic only) Review Source VR Verified Reviewer Partner Textiles Used the software for: 2+ years ### "WORST CUSTOMER SERVICE/SUPPORT" February 4, 2019 2.0 Intitially we got a good bit done with web jag, but I literally cannot get them to respond to me now for several weeks. Pros We saw an initial increase in our sales when we first changed over from our old wordpress site. We are able to upload videos to the product pages, and add related products. Support was once pretty decent, but it fell off around Q4 2018 Cons Shipping is a nightmare. Good luck getting anyone at this company on the phone, email, or suppirt ticket. Review Source JM John M. Account Executive Used the software for: Less than 6 months ### "Outstanding Service " December 6, 2016 5.0 I have been very pleased with the entire experience of onboarding a new site. We kept to the timeline and they exceeded my expectations. Well Done. Review Source JD John D. Used the software for: ### "Valuable Partners" December 20, 2016 5.0 Hi, We have work with the WJ team for the past year and now consider them one of our valued suppliers. They have created a great product and are working to continuously make the platform even better. I'm excited to see what the new year will bring and what features WJ will continue to add so that we can grow our business and strengthen our relationship. Review Source CH Charleen H. Director of Operations Wholesale Used the software for: 6-12 months ### "Get more comparison before you choose it" April 25, 2017 2.0 When we signed up the contract in June 2015, we were told it would be completed in 8 weeks. We paid 3 installments before it got completed. Since we had prepared on half way to transfer the data, so we chose to wait. We were told to go live, so they could fix the issues that did not work properly. This was so ridiculous. It seemed like you bought a house without kitchens, bathrooms, rooms, etc. to live but a "house". Once you live in, they just started building the kitchen, bathrooms, rooms for you to use. You also need to pay them monthly fee for them to fix these issues. Till last Dec. 2016, we finally went live for one site. We asked to install SSL. After we paid, our site still showed "not secure" next to the website address. Recently, we started to use the Affiliate feature and just found out the affiliate feature was derived from "promotion" feature. So all the Affiliate codes signed to the affiliate accounts will be displayed under the promotion code list. it is so improper way of design. We sent them 3 times of requests, but no answer. So be smart to choose a reliable eCommerce provider. Review Source EL Ed L. President Used the software for: 2+ years ### "Sadly Disappointing" December 6, 2016 2.0 With the greatest of intentions, WJ offered a great product for customizing exactly what we needed, however, it took a year to get it up and running. Shortly thereafter, a platform change was instituted and our feed was stopped. Our site was promoting mostly inaccurate product information from August 2015 to June of 2016. Upon being 'transitioned' to the new platform, all of the customization on which we painstakingly worked was lost. To date, it is still not functional and the site has not delivered many of the features promised. Pros product pages are beautiful Cons everything else. The fact that you do NOT have Advertising Specialty or Promotional Products as an industry category in the pull-down menu below says it all. You are using a generic default menu. Review Source JF Josh F. Owner Printing Used the software for: 6-12 months ### "Feedback from Josh Frey" December 6, 2016 3.0 System is not user friendly. It's not intuitive to a non-techy person but the service is seemingly built so that it's supposed to be done by the customer - product uploads, pricing, etc. Customer service team has been mostly responsive which I appreciate and some of the delays in using the platform are on me and my team - but it's only because it's a daunting task in using the platform for how we originally envisioned using it - as an eCommerce and order processing platform, neither of which we are currently using it for. We are using it for company stores and it's klunky on the back end. Pros eCommerce functionality on the front end - layout of front end and website Cons back end user friendliness Review Source BW Brian W. President Used the software for: ### "netTrophy" April 28, 2010 4.0 Excellent Tech Support Pros Good solid product software and continuing to improve Cons would like to see more basic layout configurations to choose from Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.