# Page 2 | DAT Load Board Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is DAT Load Board the right Transportation Management solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/265434/DAT-Load-Board/reviews

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DAT Load Board

4.5 (239)

[View alternatives](https://www.capterra.com/p/265434/DAT-Load-Board/alternatives/)

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Last updated December 15th, 2025

# Page 2 - Reviews of DAT Load Board

## Showing most helpful reviews

Showing 26-50 of 239 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MT

Monekea T.  
owner  
Logistics and Supply Chain  
Used the software for: 2+ years

### "DISLOYAL AND UNPROTECTIVE TO CUSTOMERS!!!!!!!"

April 24, 2025

1.0

With the way I was treated the last two weeks in mind, my experience was TERRIBLE!!!!!! The last two weeks make the first year totally not worth it.

Pros

For the most part, the load board is easy to navigate. DAT shows the avialable freight for different vehicle types.

Cons

This company DOES NOT value its customers at all. I had been using the load board since 2021. However, I was locked out of my account because my husband and I shared the username and password to the account. We live in the same house, share the same access to the the internet and work for the company in which we own. We were told we could not share profiles so we apologized and told them we didn't know we couldn't share login credentials. A week later someone attempted to login my account in Singapore, Dallas and Miami. I informed DAT representatives that it wasn't me and they told me to change my password, which I happily did. After complying with the password change, I was still blocked. I called DAT numerous times to try to get the issue resolved only to get the run around. I was told I was blocked because of insurance compliance which was untrue. I sent COIs showing that my insurance was active. After several days and plenty lies from DAT representatives, \[sensitive content hidden\] in particular, I was told I would be blocked because 144 VPNs were detected on my account. To any smart human, this yells FRAUD.....just not to DAT. Instead, I was told it was my fault that my account had been compromised. This is absolutely ridiculous. As a paying customer for years, I never complained when the load board was having technical issues which prevented paying customers to have access to load board to see available freight. Instead, I was patient and understanding. I'm just not sure why I didn't receive the same grace from DAT.

Review Source

RT

Ronar T.  
Driver  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Decepcionado "

February 11, 2026

1.0

Mi experiencia en general del 1 al 5 le doy un uno ya que no existe una puntuación más baja para poderle dar llevo más de 5 días sin poder trabajar ya que mi seguro vence el 19 de febrero y fui suspendido desde el 4 me restringieron la cuenta aun faltando 15 días para el vencimiento de mi póliza es una cosa totalmente incoherente lo que hacen esta plataforma

Pros

Realmente dat es una plataforma que le falta mucho por consolidar entre en sus productos entre ellos las cantidad de carga falsa que permiten que ponga en la plataforma

Cons

Lo otra cosa que no entiendo esta plataforma que es solo para buscar cargar como puedes, suspenderte porque tú seguro esté pendiente a cancelación pero si te cobran la membresía son los verdaderos estafadores

Switched from

[Load Board](https://www.capterra.com/p/234195/Load-Board/)

Pense que me resultaría más útil pero al final no hay diferencia

Review Source

BS

Balwinder S.  
Logistics Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Beware of fraud brokers"

May 14, 2025

3.0

Good. But the fake brokers with new MC# should go through verification process they don’t even have a office .

Pros

Load postings are good. We have good experience with DAT load board. App is advanced with load filter options.

Cons

These days so many brokers are fake . We have had bad experience in booking load and not getting paid. DAT should lot let bad brokers or fraud accounts to post loads. Plan Price

Review Source

SC

Sylvia C.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "DAT the best!"

May 20, 2025

5.0

Good, a little pricey but it pays for itself! I look on this board every day of the week!!99 % of my loads come from DAT

Pros

Very resourceful and helpful anytime I need a load. I would recommend this app to all new truckers and to older seasoned drivers

Cons

Need a button to report false postings sometimes postings come on the board with a Gmail address and brokers post the same load over and over and over

Review Source

AM

Amar M.  
Owner operator  
Accounting  
Used the software for: 1-2 years

### "Broker accuracy"

May 19, 2025

5.0

Not too bad it’s OK more options more loads more pays more locations more accuracy, better maps, and more phones not emails

Pros

50-50 information broker rating not accurate. Need more information on brokers more information on pick up time and delivery.

Cons

Brokers and double brokers not good accuracy need more information on them too much too much emails to contact to book a load

Review Source

KM

Katherine M.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Love it definitely recommend "

May 15, 2025

5.0

It been a great experience all workers from DAT are excellent and the moment any assistance.

Pros

So much work available, to different places. All the tools available to work with it’s amazing!!

Cons

Fake brokers. Wish that it can be a little bit more cheaper so first Owener operators can afford.

Review Source

CB

Chris B.  
Owner  
Translation and Localization  
Used the software for: 2+ years

### "Owner operator "

May 16, 2025

5.0

They are excellent with all the loads the comes up

Pros

They have Accurate information when it comes to looking for loads

Cons

The Rates are not shown on most of the loads

Review Source

dS

diamond S.  
safety manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "DAT Load board "

April 17, 2025

5.0

Pros

easy to use, very helpful and has a lot of information. gives you good information with in your parameters

Cons

could show better sorting options when trying to find loads specific to a area. As in when you search a area it gives you suggested loads but i wish it would show the next closest to your search in order below

Review Source

ND

Nikola D.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Honest review after 3 years of using it"

March 31, 2025

5.0

Pros

I like how they put a option for a reload fron the place you deliver

Cons

Actually the place where right bow is dat is really good

Review Source

CS

Christopher S.  
Co owner operator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Dat review"

May 15, 2025

4.0

I like DAT I don’t like that people don’t fill out the information form. I would like the ability to have a feature, like Truckstop, to share the load posting with my business partner.

Pros

I like the ability to search loads with little delay. I appreciate the spot rate feature and the ability to book from the app with certain brokers.

Cons

I cannot easily share the load postings. It would be awesome to have a feature that allows me to check off the postings I’ve looked at. Something as simple as an X or check mark function to allow easier searching and keeping my searches in order.

Review Source

JB

James B.  
Driver  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "DAT IS AWESOME "

March 11, 2025

5.0

I love DAT! Gotta be the best load board to use in my opinion

Pros

All Brokers In one place which gives you the opportunity to not have to have multiple load boards

Cons

Details the brokers give you about the load before forcing you to have to call them

Review Source

KB

Kristy B.  
Agent  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Dat loadboard"

March 20, 2025

4.0

Had good experiences with it. There’s always a downside to everything but it’s mostly good!

Pros

Easy to use. Easy to post. Get some good carriers from it!

Cons

The scammers!!! They are relentless & will call a million times!

Review Source

JP

Javier P.  
President  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great place for loads"

March 10, 2025

5.0

Very happy with DAT overall. Have not had many issues as of yet.

Pros

Most brokers post loads on DAT. It is the go-to place for carriers looking to find loads.

Cons

More “Book Now” loads where you don’t need to call someone.

Review Source

JH

Jonathan H.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy and to the point "

March 11, 2025

4.0

Easy. Visible. Accurate. No cookies. Easy to make connections with brokers that are eager to move freight and not afraid to talk to truckers.

Pros

I like the refresh option and the ability to call a broker that I can understand.

Cons

I do not have ANY cons. The only con is a few of the brokers but that’s NOT DATs fault.

Review Source

CW

Chanelle W.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### " Load board review "

March 10, 2025

4.0

Pretty good so far just getting the hang off it

Pros

Quick access to loads pretty much straight forward user friendly

Cons

Not being able to book directly thru app

Review Source

bA

baraa A.  
owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "worst serves ever "

May 1, 2025

1.0

they have a really bad customer service they and make a lots of mistake they didn't help me with my request even i did send them all what they ask for

Pros

nothing they are not good with the service i don't recommended to any one your money for bad service

Cons

low service high fees for bad service call many time no one help they don't check correctly for the account note they make dission without any investigate

Review Source

KR

KIMBERLY R.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Nothing to write home about"

July 31, 2024

4.0

They've had outages and that was not reflected in the billing.

Pros

DAT Load Board is a standard load board. Customer Service is great.

Cons

The least liked part of the DAT load board is that it is overpriced.

Reason for choosing DAT Load Board

Mainly the ease of use. Had no issues setting up.

Review Source

ER

Elyse R.  
Carrier Procurement Analyst  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Solid System Designed for Shippers, Brokers, and Carriers "

June 12, 2024

5.0

I’ve been using the DAT Load Board for 8 years with two different companies and several different roles. There are definitely features for employees to utilize regardless of their particular title.

Pros

I like that the system has a variety of features that make information transparent between shippers and/or brokers, as well as carriers. It is much easier to have everyone on the same page simultaneously.

Cons

The support could be more accessible with faster response times.

Review Source

WP

Willie P.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Can't log in .no help after 7 days. "

May 16, 2024

2.0

Well it's been 6days and no one cAn figure out what the problem is...on there end.

Pros

Good price. to use .when it work. No one can help me get logged in and now the payment is due and now one can access my account. This has to be the worst No one can help and it been in review for over a week.

Cons

Can't understand agents there all foreign.dont speak good english.

Reason for choosing DAT Load Board

I thought it would be a good idea. But I just found out they don't have a good I t person to fix there problems.its sad.

Switched from

[PhraseExpander](https://www.capterra.com/p/157546/PhraseExpander/)

Pricing.but I'm switching back due to no resolution to problem there having getting logged in

Review Source

Response from DAT Freight and Analytics

May 20, 2024

Hi Willie, I'm sorry you're having trouble with your account. Please reach out to us at 800.547.5417. When calling, try selecting Option 1 for login or Option 3 for Technical Support.

JR

Jason R.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Game Changer"

September 27, 2023

5.0

I'm keeping my drivers busy and my trucks loaded.Thank you DAT

Pros

What I like about the load board is that it gives you estimate on what the market is doing right now in every state and how it could impact your region on where you are and what you're trying to achieve on a everyday basis.It also allows you to see future loads for the week to come.

Cons

I don't have any complaints, I definitely would refer it to a friend in the trucking industry.

Reason for choosing DAT Load Board

I bumped into a few ole school truckers and they all mentioned this load board and how it made their businesses prosper.So.i said to myself,it's worth a shot and I'm glad I decided to try it.I love now!Business is running pretty smoothly.👍

Review Source

DS

Daniel S.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "DAT began my career and rocketed us to the company we are today!"

September 3, 2023

5.0

Pros

I love the ability to base my pricing on the market average. See analytics and leverage that knowledge to be more competitive in the market place.

Cons

I'm not a fan of the fact that on mobile which is the product I use the most, that I don't have the load information the same way my Dispatchers do. They can see drops, load details that aren't necessarily in the comments, and the route. I wish mobile would show me this information and also wish mobile would allow me to filter out loads under a certain milage. Yes you can click longest or shortest but if you are in NJ with 2000 reefer loads it would be nice to filter before you sort. That way I could dial in what works for my business the best. Now this is coming from somebody who only uses mobile my employees use desktop and can see it however I still drive one of the trucks that I own and so it's more convenient for me to do it on my phone. I would love those options on mobile if you are listening.

Switched from

[Load Board](https://www.capterra.com/p/234195/Load-Board/)

I made the switch because honestly they didn't have as many loads posted and the quality of information and the analytics was not as good as dat.

Review Source

AM

Adrian M.  
Vice President  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Transitioning from DatPower to DatOne is a disrespectful move towards carriers."

March 4, 2024

1.0

I'm attempting to remain optimistic, but the truth is, this new loadboard, DatOne, is simply not functional. I have five dispatchers using it, and I'm in touch with numerous other companies' dispatchers, all of whom have nothing but negative feedback about it. They're all expressing frustration, and some are even considering unsubscribing unless improvements are made. What's disheartening is the apparent lack of concern from your end. There have been numerous negative reviews on YouTube comments, and it's evident that instead of addressing the issues, you're deleting them to save face. This speaks volumes about the integrity and commitment of your company. It's truly disappointing. I made the switch from truckstop.com to PowerDat because I thought you were leading the pack by two heads, but unfortunately, with DatOne, you've fallen ten heads behind. It's really disappointing.

Pros

Currently, I haven't received any positive feedback regarding DatOne. Despite my efforts to remain impartial and adapt to it, I've come to the realization that it's futile.

Cons

The transition from PowerDat to DatOne has proven to be a significant letdown. What used to be a dependable platform has transformed into a labirinth to navigate. The updated interface is overly complicated, hindering the quick and efficient booking of loads. Useful features have either been eliminated or buried beneath layers of unnecessary complexity. It's evident that this supposed upgrade missed the mark entirely. Previously, DAT had a two-step advantage over all other loadboards, but now, regrettably, they're trailing behind by ten steps.

Switched from

[Load Board](https://www.capterra.com/p/234195/Load-Board/)

I really believed PowerDat was better, not anymore since they swithced to DatOne

Review Source

Response from DAT Freight and Analytics

March 11, 2024

Hi Adrian, Power has been in existence for almost a decade, marking its journey to the end of its life cycle. As part of this transition, we're actively migrating our users from our legacy products to our new platform. Your feedback in this transition is invaluable to us and we'd love to get in contact with you and hear your product-related feedback directly. To contact us please reach out to customer.support@dat.com or give us a call at 800.547.5417

JC

Jose C.  
logistics coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "DAT and me"

December 11, 2022

5.0

From the first time I ever seen a load board DAT has been my best friend. It has been easy to use, integrate, learn, and problem solve. It is probably one of the most critical tools I use on a daily basis for the company which is why I know that I can count on it not just sometimes but all the time.

Pros

There is not just one feature i Love, because i love the entire platform and everything about DAT. It is very easy to use and learn and if there are ever any questions their customer support team is very easy to work with. I know that I can count on DAT and for this reason I us nothing else

Cons

I think the pricing for DAT is a bit steep. Maybe beef the features allowed per tier. I plan to move to DAT power at some point but the price is to much just for a couple extra features. Ya it would make the program all the better but for now I guess I will just have to old school it and do some homework.

Reason for choosing DAT Load Board

I was not considering any others it has always been DAT for me.

Review Source

Response from DAT Freight and Analytics

December 19, 2022

Hi Jose, Thank you for providing a review of our load board. We hope you continue to enjoy your experience with us!

DH

Dune H.  
Driver/ Transportation  
Consumer Goods  
Used the software for: 2+ years

### "Cancel load board"

October 27, 2023

1.0

I was walk through the cancellation process with a DAT rep and canceled it and called back. They said they cannot cancel it because I have to give them 30 days notice..

Pros

I used to like things about the a T until I try to cancel a week ahead of time and they went in and take out a payment for $180. The service suck when I told him I went to truckstop, and they start getting attitude with me.

Cons

The customer service sucks. When you tell them you’re moving onto another run load board can’t get my refund money back, and the transaction is showing pending simply just ask him nicely to cancel my account a week in advance.

Reason for choosing DAT Load Board

It was the first stop

Switched from

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

The price was better on truckstop same premium package for $99 for three months

Review Source

Response from DAT Freight and Analytics

November 27, 2023

Thank you for your feedback. Our terms and conditions require a written 30 day notice to cancel. We are happy to discuss this further. Please call our team at 800.547.5417 or email us at customer.support@dat.com

KS

Kate S.  
Dispatch Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Used to be good...."

March 14, 2024

2.0

Used to be good especially for that money, now the prices are almost 200 per use it's insane. And very often website is down. Not worst the money. And DAT ONE is the worst if they will switch will lose all their customers

Pros

Value of loads, easy to use, easy to put searches or edit

Cons

Very often the website is done and have to refresh manually

Review Source

Response from DAT Freight and Analytics

March 18, 2024

Hey Kate, thank you for your feedback. We recognize that our price increased may cause frustration. However, we remain committed to delivering a top notch service that helps our customers navigate the uncertainty of the freight market. Maintaining this level of commitment does require financial investments, which are reflected in our prices. If you'd like to discuss further please call 800.547.5417.

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