# Page 3 | Salesforce Revenue Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Salesforce Revenue Cloud the right Contract Management solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265484/Salesforce-Revenue-Cloud/reviews --- Salesforce Revenue Cloud 4.4 (81) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 15th, 2026 # Page 3 - Reviews of Salesforce Revenue Cloud ## Showing most helpful reviews Showing 51-75 of 81 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dain B. Sales Development Representative Computer Software Used the software for: 1-2 years ### "Salesforce CPQ is Great!" June 24, 2021 5.0 My experience has been great - I am a frequent user of quotes and this system makes it easy and efficient for creating professional quotes. Pros Salesforce CPQ allows me to easily go in and create quotes with different formats without allowing users to adjust things they shouldn't. You can add the quotes to things like simple quotes clients can sign to SOW's and more. Cons I know it was quite difficult to implement for my team. It took a few months to have it completely built out. Review Source SS Shahid S. Business Developer- Sales Ops Information Technology and Services Used the software for: 2+ years ### "Incredible quoting tool cover all our exception cases." August 20, 2019 4.0 Our product array is huge and our discounts system is complicated, we needed a tool which can handle most of our exception cases. CPQ can leverage most of our requirement. Pros It is very easy and user friendly, even if you're new you can grasp easily. We have so many different SKUs, pricing from different product families, various discounts etc all are been taken and we are happy. Multiyear quoting, contracted pricing and others are very simple using CPQ Cons Contracted pricing isn't flowing from partner to customer account. Incremental quote for Multi year deals should be made available with CPQ rather with CPQ plus. Reason for choosing Salesforce Revenue Cloud We have salesforce crm so it make sense to salesforce tool for quoting as well Review Source VR Verified Reviewer AE Computer Software Used the software for: 2+ years ### "Does what it says on the box " May 10, 2022 3.0 Pros If you're a salesforce user then having Salesforce's CPQ is a no brainer. it takes a lot of the mental load off your shoulders building quotes, calculating ramp deals and forecasting properly and setting approval mechanisms Cons it's not that easy to configure if you're not so used to Salesforce and I'd love to see more functionalities and the support to be better. Review Source VR Verified Reviewer Senior Account Executive Information Technology and Services Used the software for: 2+ years ### "Robust CPQ solution for Salesforce users" April 7, 2020 5.0 This tool makes life so much easier for your sales team and eliminates a lot of risk that is inherent to having your quoting process be done via excel, etc. Pros It is a powerful and fairly robust CPQ solution that makes the lives of your Sales team that much easier. For growing businesses, it makes it that much easier to scale your business with a structured quoting process. Cons Because the tool is so robust and the quoting process is often complex, it is imperative to have a strong implementation firm with CPQ specific expertise. This can be expensive. Review Source VR Verified Reviewer Administrator Information Technology and Services Used the software for: 2+ years ### "SALESFORCE CPQ FOR YOU" March 5, 2019 5.0 Salesforce CPQ has helped the vendors to sell the products and services very fast with no help of the technical support team because they can see the catalog updated all the time. And if the client like they can generate the proposal very fast. Pros \- All the products and services live in the same place. - You can generate proposals - Can Integrate many tools in CPQ like DocuSign and Xauthor -You can update or upload information very fast by using Data Loader Cons \- We need more support team to solve our doubts or problems - More guides or videos for the application (Translated in Spanish ) Review Source Jeff R. Vice President Market Research Used the software for: 6-12 months ### "A necessary piece, but a struggle" February 7, 2020 3.0 Accurate and updated quoting to make sure numbers are accurate between finance and sales. Pros Salesforce CPQ allows for out sales reps to build out quotes and communicate the dollar amounts to finance within Salesforce Cons It seems like the CPQ functionality is constantly breaking when one attempts to edit a quote once it is created. Review Source VR Verified Reviewer Business Architect Used the software for: 1-2 years ### "A Scalable Quoting Platform" May 21, 2018 4.0 Create internal/operational efficiencies Improve business process agility Improve business process outcomes Pros The application provides rich functionality in product catalogs, commerce and report generation and is scalable to support future organizational growth. The user on boarding is easy due to cloud based solution. Support of solution to run on Mobile platform and channels drives high adoption Cons Lack of maturity of pre-built integration APIs or adapters with other products / applications which can be improved further. Review Source VR Verified Reviewer Jr. CRM Analyst Used the software for: 1-2 years ### "Gets the job done, but there can be a lot of improvment" January 16, 2018 3.0 Pros Creating quotes, submitting for approval, adding products, etc.. It all works great and it's done wonders for our company (see the "but" in my cons) Cons CPQ could be much more intuitive from the admin end. A bit object/field heavy and a beast to manage. It takes basically one full time person to manage for a company our size (1K+- users ). Not sure if there is anything better though. Review Source Andre L. Customer and Marketing Consultant Computer Software Used the software for: Less than 6 months ### "Accurate and Professional Sales Quotes" May 3, 2019 5.0 Pros Integrates well with the suite of Salesforce products that are already on the market. I have both implemented and have been an end user purchasing through the CPQ tool and both experiences have been worthy of praise. Cons On the implementation end like any other product it has to be done right the first time to avoid costly mistakes and missed deadlines. It's a hot in demand product but not many consultancies no how to do it right. Make your best decision to pick the right team to implement and help adopt this as a useful tool Review Source TA Talha A. Accountant Market Research Used the software for: 6-12 months ### "Well integrated Quoting tool" February 10, 2019 5.0 This product has Increased our revenue, increased productivity and decreased time spent on excel sheets. Pros Very well integrated with all salesforce applications all my contacts, clients, emails, quotes. Calendar and call back all in one place with reminders. Help things organized and make it easy to meet your sales goals. The ability to have multiple rate quote packages that can be updated anytime easily. Cons Costly for medium sized enterprises. calculation times can be sometimes slow Review Source TK Terri K. Senior Project Manager Translation and Localization Used the software for: 1-2 years ### "Great Standardization Tool - Big Learning Curve" June 24, 2021 4.0 Overall it's fantastic to have a tool that allows for consistent and professional quoting -- but it took probably 2 months of regular working sessions (1-2 times a week) with our entire team to get everybody up to speed on it. Pros Once you get it figured out, it's easy to modify, add, and make it work for whatever we need it to do for us on the Quoting side of things. The customizability is nice and adaptable for our rates that change with trends and easy to add new items into our model as we add more languages to our business. Cons Much of our pricing is based around a "per word" model, and discounting our "per word" rate by $.01-$.02 was really difficult for our teams to figure out for several months. Review Source VR Verified Reviewer Student Used the software for: 1-2 years ### "Salesforce CPQ for over a year and I love this product" March 5, 2018 5.0 Pros Creating quotes, submitting for approval, adding products, etc.. It all works great and it's done wonders for our company Cons A bit object/field heavy and a beast to manage. It takes basically one full time person to manage for a big company Review Source VR Verified Reviewer Commercial Sales Executive Computer Software Used the software for: Less than 6 months ### "New CPQ User" October 16, 2018 5.0 Too many steps with previous platform to send a contract and too many required fields. Pros CPQ has been an easy way to get quotes out and quickly make changes versus the old software we were using. CPQ generates documents quickly for me to send out and adding in different products has never been easier. Cons Some growing pains with CPQ as we roll it out across the team but much better than our previous solution. Review Source ZK Zack K. Director Computer Software Used the software for: Less than 6 months ### "Powerful for configuring approval processes but requires lots of know-how" April 7, 2021 3.0 Still not sure that we are receiving the value that we are paying for, time will tell. Pros CPQ is a Salesforce product which allows you to build sophisticated quote pipelines. In general, this is useful if you have a diverse price book and different types of sales motions which require approvals from different stakeholders. There are different options when selecting CPQ, namely whether you need multiple approver capabilities. For a mid to large stage company, this is definitely a required feature and the native SFDC integration makes it easy to consume. Cons Pricing is quite high for this feature, it costs as much as SFDC seats itself which is a bit difficult to get approval for. Configuration for CPQ also requires a lot of technical knowledge and usually gets farmed out to a SFDC consulting group (even more $$$). If you are a small startup, you probably can do without CPQ until the sales cycle becomes more complicated. Review Source DB Dale B. Pricing Analysyt Education Management Used the software for: 1-2 years ### "lots of room for improvement. but not much competition" October 4, 2016 3.0 It works, well 95% of the time. It does have scaling limitations though, so big opportunities chug. Still, it is the best thing we have found right now Pros it works well for the most part, and it is pretty intiuitive Cons scaling. large opportunities just don't work very well yet Review Source FA Fazal A. implementation & support specialist Information Technology and Services Used the software for: Less than 6 months ### "Quote and Track" January 29, 2021 5.0 Pros We have recently switched to salesforce and loving everything about it and managing our quotations was never this good. Cons it takes some time to do digging about things we wana do but after that it has been smooth sail. Review Source GC Gina C. Senior Software Operations Analyst Used the software for: ### "Need more detail for set up" September 3, 2015 4.0 My involvement with SteelBrick was working on setting up the SKUs with the configurations that were set up by the IT team. Most of the training and knowledge transfer time with Etherios was designated to the configuration set up, but no time was allocated to showing us how to upload new SKUs moving forward. Templates or configuration names and fields were not provided. When asking Etherios for the documentation multiple times, they had said they would not leave us high and dry. Unfortunately, that's exactly what happened. It took our project manager to reach out to SteelBrick directly to request this documentation. It would be very difficult for any company to continue managing their system with this software without instruction on how to maintain new information moving forward. With regards to the set up that was done by SteelBrick for the quoting portion of the software, it seems that Sales is efficiently and effectively using it. Review Source MS Marcus S. Business Process Analyst Used the software for: ### "Flexible enough for any Product configuration" September 8, 2015 5.0 So we have a very complicated set up in terms of products and pricing. All of my company's contracts have just slightly different terms (i.e. product 3 is 25% of the sum of products 2 and 3 for client one but 30% for client two but 20% with a $5000 minimum for client 3). With some creative problem solving assistance from our implementation team, we were able to make it so that our Sales team only sees the products associated with each client and get all of the product calculations to function appropriately (even though we didn't use Price actions) The only con that I can think of is that the Quote templates are somewhat buggy, and it's best if you know HTML since the WYSIWYG editor is temperamental. Once they are set up, however, cloning templates and adapting are a breeze. Review Source MS Mathew S. Sr. Finance Mangaer Venture Capital & Private Equity Used the software for: ### "Steelbrick Review" October 4, 2016 4.0 Better than most CPQ tools for long term SaaS contracts. It has a few bugs to work out still, but is a young and quickly growing company. Review Source CO Chris O. Director of Information Technology Used the software for: ### "Our company uses SteelBrick for Pricing and Quotes, and Approval Workflow" September 1, 2015 4.0 The solution is a good fit for our needs, which include multiple versions of online price book for different customer segments, the Quote builder and proposal document generator, including multiple versions of a Quote for internal and customer reference, and integration with SalesForce.com workflows for pricing or proposal approval. The application has improved sales productivity, as well as organized data for market and business analytics. Review Source JN Joel N. Director IT Used the software for: ### "Exceptional Customer Support for a Powerful Tool" September 1, 2015 5.0 We've had Quote Quickly for about four years now, and have had an excellent experience so far. It does what we need it to do, is flexible, and the support is one of the best in our portfolio of vendors. It fit a perfect storm of value and functionality (not too simple/small, but not too big/complex), and we plan to continue to invest. One minor con is we'd like to see an even more simple user interface that what we have today. Review Source SD Sierd D. SA Used the software for: ### "Account managers are asking to join" September 2, 2015 5.0 Since two years now are we using CPQ from Steelbrick and are overall still very happy with our choice. It is easy to use when you need to get started soon but can also be configured highly to meet your requirements. It was for us a effeciency winner for generating quotes, streamlining configurations, abondoning wrong configurations and creating consistent layouts. Review Source CR Christina R. Salesforce Manager Used the software for: ### "Success with Quotes" September 2, 2015 5.0 The software helps making the quoting the process more efficient, and elimantes potential errors on the data entry side. Looking to expand the application accross all entities - but the large inventory globally and product lists are prohibiting expansion through this application. Would like to grow with Steelbrick but need to address some of the hurdles first. Review Source CV Cheryl V. Used the software for: ### "Steelbrick by Cheryl" October 4, 2016 4.0 We just implemented Steelbrick, and so far are seeing the initial pickup in efficiency that we expected. i would like to see more progress on their customer community site where improvements are suggested. I am hoping now being owned by SFDC the development dollars will be pouring in. Review Source AW Ashley W. Business Systems Analyst Used the software for: ### "Amazing tool to streamline sales quote process!!" September 11, 2015 4.0 Great application, allowed us to standardize & improve the accuracy of our quotes. Allowing us to track our client needs from request, implementation to go-live. Can't wait to see the future improvements as we continue to streamline sales from opportunity to renewal. Review Source Similar Products Featured ## Related categories [Subscription Management](https://www.capterra.com/subscription-management-software/)[Quoting](https://www.capterra.com/quoting-software/)[Revenue Management](https://www.capterra.com/revenue-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.