# Page 2 | Salesforce Revenue Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Salesforce Revenue Cloud the right Contract Management solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265484/Salesforce-Revenue-Cloud/reviews --- Salesforce Revenue Cloud 4.4 (80) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 15th, 2026 # Page 2 - Reviews of Salesforce Revenue Cloud ## Showing most helpful reviews Showing 26-50 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ZY Zemoh Y. Founder and Board Chair Marketing and Advertising Used the software for: 2+ years ### "Excellent Tool for Comapnies" January 3, 2025 5.0 A reliable tool for ensuring smooth sales/revenue processes with clients worldwide. Pros Tracking revenue and managing international contracts has never been easier with Salesforce. Cons Some features have a learning curve, especially for new users. Review Source LG LaTosha G. rec Health, Wellness and Fitness Used the software for: 2+ years ### "excellent product 10/10 " January 14, 2025 5.0 excellent would give 10/10 and recommend to any company that tracks clients progress Pros this program really helps us keep track of clients and dates and scheduling consults exellent program Cons nothing to complain about staff is very polite and respond to question in a timely manner Review Source AH Andrea H. Client Service Specialist Printing Used the software for: 1-2 years ### "Beneficial and Great Overall" January 2, 2025 5.0 I have been using Salesforce for over a year now and have enjoyed the variety of tools and features that the software uses. It's great to be able to use anywhere on any computer. The built in tools help us target our customers and receive analytics on each client. Pros I loved that the software does the work for me. Cons It takes time to get used to and work through. Review Source NJ Nicole J. President, Technology Division Logistics and Supply Chain Used the software for: 1-2 years ### "Good solution for CRM" December 23, 2024 4.0 Solution works well for effective CRM and I would recommend it for consideration for a medium-large organization. Pros Makes it easy to govern a large sales team with real time reports and information. Cons My sellers grumble that they spend too much time updating the tool. We tried to improve this by linking their calendar and email to Salesforce, yet then the complaint is the company is "big brother". Anther challenge is the cost of IDs limits the number of admins we allow into the system, hence managers are sometimes encouraged to manage through published reports rather than logging into Salesforce Review Source Oscar froylan P. translator manager Translation and Localization Used the software for: 1-2 years ### "Efficiency in a nutshell" January 15, 2025 5.0 It was perfectly efficient and straightforward. Pros I don't think I came into a single problem with Salesforce. Cons The layout is not incredibly attractive, but it's not too outdated, either. Review Source PS Poulomi S. Partnership Operations Manager Insurance Used the software for: 1-2 years ### "Salesforce Revenue Cloud honest review " December 22, 2024 5.0 It has been very good, have been using this for more than a year now Pros It is easy to navigate and use unlike other services Cons I guess there are too many options in one place, maybe they can divide them into categories Review Source TK Terrance K. Store Manager Marketing and Advertising Used the software for: 2+ years ### "Salesforce Revenue Cloud is Top of the Line!" December 19, 2024 5.0 Pros Team oriented software that saves all of the company's info, great software. Cons Nothing, everything is great about this service. Review Source TH Thomas H. Sales Manager Civic & Social Organization Used the software for: 6-12 months ### "Salesforce Winner!" January 8, 2025 5.0 Fantastic! Helps me keep on top of my own and my teams quotes and sales to ensure I don't miss oppurtunities Pros Allows to manage my own pipeline Gives an overall view of all sales colleagues activity Easily transferrable from CRM system (Sage) Great reporting tools Allows to track and chase quotes easily Cons No prompting or calendar to track sales/quotes Slightly overpriced Review Source AH Aretezia H. Manager Government Administration Used the software for: 6-12 months ### "Organized System for Data " December 16, 2024 5.0 Overall I’m happy with my experience using Salesforce Pros I love the tracking of historical data and ability to run reports Cons It’s a bit of a learning curve to understand how to use the program Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Needed additional features and Salesforce has it all Review Source HC Hannah C. Assistant Accounting Used the software for: 6-12 months ### "Salesforce is essentially " January 12, 2025 4.0 Overall, Salesforce was an essential tool in allowing me to help clients and access the needed information at all times. Pros I liked its ease of use and accessibility, especially friendly design to those new in accounting. Cons I disliked that sometimes things were made unnecessarily complicated. Review Source JK Jerry K. Director, Audit and Compliance Accounting Used the software for: 1-2 years ### "Great for tracking customer ACV and Sales Operations" January 13, 2025 4.0 Great for tracking customer ACV and Sales Operations Cons It doesn't intergrade well with other ERPs such as ServiceNow Review Source DD Diego D. Owner Leisure, Travel & Tourism Used the software for: I used a free trial ### "Best tool for Sales Agents." October 2, 2024 5.0 Overall is good it keeps track of sales and revenue way easier. Pros The integration of AI to assist with the quoting process Cons There is always room for upgrading and updates will fix that for sure! Review Source RB Rachel B. CEO Business Supplies and Equipment Used the software for: Less than 6 months ### "Easy Product to Use" December 20, 2024 4.0 Pros easy to setup and use from starting point onwards Cons Finding out about what I actually needed and getting from website to starting Review Source AV ASHLEY V. Office Manager Information Technology and Services Used the software for: Less than 6 months ### "Very Easy to Use! " December 18, 2024 5.0 Overall, Salesforce was a great platform to keep track of potential sales, leads, clients. It was also very easy to input data. Pros I like the fact that it integrates with online search engines. Cons i found it to be a little hard to navigate right away. Review Source Carlos Eduardo R. Account Executive - New Business Development Program Development Used the software for: 1-2 years ### "Salesforce CPQ maintains its ease of deployment and collection of information" May 24, 2023 4.0 We will be using Salesforce CPQ inside our sales workgroup for a couple of years, but as of today we will be implementing it group-wide. Because of this, we have totally changed the layout we started with. Because we have the ability to incorporate procedures such as marketing rules and approval processes, our sales reps may not need much help. Pros Your support group is wonderful. All the queries I have raised have been answered in a clear and prompt manner. It facilitated field and design changes within our creations and budgets. This has made it possible for me to customize the tool to fit our particular pricing pattern. Cons Currently we are not able to display how costs change annually on a quote account. But, I was told this would be implemented in an upcoming update. The web-based sustaining issues could be more specific. He was very confident in his support group because the recommendations on the internet were not clear. Review Source VR Verified Reviewer Salesforce Administrator Consumer Services Used the software for: 2+ years ### "Better for Simpler Pricing Modules" March 12, 2021 4.0 Overall its easy to maintain and allows for native SF features which makes it a great add on for customers already using Sales Cloud. Pros Since this is obviously an SF platform- the ease of implementation is great as well as the fact that there is not a huge learning curve- it operates just as other SF objects. Cons It can be very complicated to implement a pricing structure if you do not have a "simple" pricing module. We have tried 3 separate times (& used certified experts and contractors) to try and implement our pricing module and it did not work- I will say our pricing structure is much more complicated than it should be but its still been a huge issue. Switched from [Zuora](https://www.capterra.com/p/84232/Z-Billing/) Zuora was not as customizable in terms of templates and product adjustments as SF was- and we did not have a dedicated Zuora admin where as we have an SF Admin. Review Source VR Verified Reviewer Technical Lead Computer Software Used the software for: 1-2 years ### "If your need is on cloud CPQ, try Salesforce CPQ previously known as Steelbrick" October 24, 2023 5.0 Pros It's intuitive UI, and simple QLE page which calculated everything at backrnd Cons Sometimes it becomes hard to migrate data Review Source VR Verified Reviewer COO Biotechnology Used the software for: 6-12 months ### "Not as easy to integrate as it is made out to be" February 5, 2019 5.0 I need to put this disclaimer in front of what I'm about to write, because it will sound critical. I left the company using CPQ about seven months after we started to integrate it into our SalesForce platform. So, it may have ended up being a success. At the time I left, it was not a success. Not a failure either. Maybe the payback was still coming. It was sold to us as being a quick, seamless integration that would be easy to get up and running and customized to our business model. It was not that. It is a potentially elegant solution that we wanted to use so we could scale up our selling process and hopefully reduce the sales cycle. There was no evidence that it succeeded in doing that for us. Pros I love the concept of starting the quoting process and having that all captured in the CRM database. Also, that it looks and feels like SalesForce so the sales people are not scared off by it immediately. Cons The spin-up was very difficult. It did not work as seamlessly as advertised. Ultimately, it required us to rely on a consulting agency that did not show the same level of quality and customer service that one would expect if dealing directly with SalseForce. It turned out to be much more costly than expected to implement this "plug-in." Review Source MY Matthew Y. Field Engineer Medical Devices Used the software for: 1-2 years ### "Huge feature set with multi-level deployment options - takes some getting use too" June 18, 2020 4.0 Large scale tracking of employee, customer and device information to include maintenance and tasking necessities. Generates an integrated DB option that allows for global tracking, management and metric options with a broad reporting feature. Pros The broad scope capabilities of Salesforce allow for a multi-departmental integration and deployment functionality with multi-scope database options. Integration with third-party systems is phenomenal, and the allowance of homegrown development is almost limitless when designing to the needs of your organization. Speed of deployment and development is only mitigated by internal knowledge but a large knowledge base and user set globally assist in speed of change. Cons Despite the large scale integration options with salesforce there can be a slowed user capability due to functional UI. This can of course be customized to meet the needs of your internal customers, but still requires considerable training to the tools available. Ensuring internal department integration and assistance will speed an organization to use. Review Source MD Madhur D. Salesforce Developer Information Technology and Services Used the software for: 2+ years ### "Its Awesome! Make your complex business process very user friendly" July 7, 2022 5.0 Its Awesome! Make your complex business process very user friendly Pros Its Awesome! Make your complex business process very user friendly Cons Need highly experts in CPQ for all development and deployment procedure Reason for choosing Salesforce Revenue Cloud Its Awesome! Make your complex business process very user friendly Review Source VR Verified Reviewer Enterprise Account Executive Computer Software Used the software for: Less than 6 months ### "CPQ requires a lot of clicks and is far from intuitive" April 6, 2021 3.0 It streamlines approvals somewhat, and makes for a more standardized quoting system, so I understand the business reasons for switching to it, but from an end user perspective, it has been a huge pain to use. Pros The thing I like the most about CPQ is that it allows me to keep multiple quotes attached to one opportunity a lot easier. There are also some great ways to add multiple products and makes that aspect of quoting easier. Cons CPQ was recently introduced at my org and it is so cumbersome to work through. It requires a lot of clicks and updating price/making price changes is very difficult. Creating a quote used to take me about 5 minutes and now it takes about 20 depending on the complexity. Maybe I'll get used to it and more familiarized, but it definitely isn't intuitive or efficient. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We used to just use regular Salesforce for this but added CPQ for the reasons explained above. Review Source Anastasiia M. Customer Service Representative Chemicals Used the software for: 6-12 months ### "Salesforce CPQ for managing invoicing process" October 2, 2022 5.0 Absolutely delightful - I fully recommend it. Pros Salesforce CPQ is absolutely fantastic software to manage the whole invoicing process. The time spent on the invoices management has gone down drastically when using Salesforce CPQ and it is very easy to use. It is used in order to automate Billing and Invoicing, Recurring Payments, Discounts and Order Management. I recommend it to anyone working at the company with complicated invoicing processes. Also the documentation and courses in Trailhead are great! Cons The configuration might be quite hard at times, but it is rather because of the fact that the businesses processes are very complex and they are hard to model. Review Source VR Verified Reviewer Especialista Sr Data Customer Information Technology and Services Used the software for: 1-2 years ### "A great alternative to get fast proposals." February 16, 2019 5.0 It's has been a very good experience for the business units that are using it right now inside the company, we are taking efforts to make it useful for all the company. Pros I liked the Salesforce integration, we were looking for an alternative to get more detail in cost, price and quotas for our customers inside the same Salesforce platform. Cons At the beginning you have to make clear your business objetives to map all the fields you will use in this platform. To define the right catalogs is crucial to make this tool work. Review Source LB Lonnie B. Executive Director Pharmaceuticals Used the software for: 1-2 years ### "Executive Director" August 18, 2017 2.0 Ultimately we received no benefit Pros Lots of customization options and flexibility. Native to the SalesForce environment. Pricing on a per user basis. Cons We spent over 9 months planning and working with a Systems Integration Partner (SIP) recommended by SalesForce. The project involved an Executive sponsor, various team members from different departments, a Project Leader, and our SalesForce Admin. We carefully planned the design of the system and each step of the way worked closely with the SIP but we couldn't get it to work. To many options, rules, settings, etc. We were promised that it wouldn't be hard. WRONG!!!! WE WASTED VALUABLE STAFF RESOURCES FOR NOTHING! We advised SalesForce of this and they still won't let us out of our 3 year contract even after paying for 1 year of development that netting bupkis. This Software is lots of promises with no ROI. Review Source Dain B. Sales Development Representative Computer Software Used the software for: 1-2 years ### "Salesforce CPQ is Great!" June 24, 2021 5.0 My experience has been great - I am a frequent user of quotes and this system makes it easy and efficient for creating professional quotes. Pros Salesforce CPQ allows me to easily go in and create quotes with different formats without allowing users to adjust things they shouldn't. You can add the quotes to things like simple quotes clients can sign to SOW's and more. Cons I know it was quite difficult to implement for my team. It took a few months to have it completely built out. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.