--- title: "Hiway Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hiway Software - reviews, pricing plans, popular comparisons to other Collaboration products and more." source_url: "https://www.capterra.com/p/265525/Hiway/" page_type: "product" language: "en" --- # Hiway Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Hiway ## What is Hiway? Hiway provides Japan-centered enterprises with a collaboration tool featuring contact management, videoconferencing, and recordkeeping functionalities to simplify workflow activities. It supports cross-platform integrations with similar sites, allowing investors to share or analyze sales data with their stakeholders and enhance innovative partnerships. It also has salesforce automation tools that facilitate companies to perform repetitive manual tasks and minimize errors in operational flows. Additionally, CRM tools enable marketing experts to generate efficient target lists from quality platforms, promoting high lead conversion. Project managers can maximize the collective communication dashboard that accelerates interaction with in-house agents and customers, impacting process control and growth. ## What is Hiway used for? [Collaboration](https://www.capterra.com/collaboration-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hiway?[Manage this product listing](https://www.g2.com/products/hiway/claim_requests/new?auto=true) ## Hiway Overview Updated September 2026 AI summary Hiway offers small and midsize businesses a cloud-based collaboration platform designed to facilitate team communication and information sharing. Key capabilities include communication management and file sharing, with optional tools for contact management and video conferencing. Delivered as a web-based service, Hiway enables organizations to coordinate work and connect team members across locations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hiway 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,315) Value For Money 0.0 (0) Value For Money 4.5 (5,072) Customer Service 0.0 (0) Customer Service 4.6 (5,086) ## Hiway alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (2,676)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,069)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (122)](https://www.capterra.com/p/176283/Visual-Planning/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Hiway Overview ### What company size and specific industries is Hiway built for? Hiway is designed for businesses of many sizes in Japan, including small, mid-sized, and larger ventures. It targets organizations in construction, entertainment, fashion, media, and transportation, making it suitable for companies operating across several Japanese industry sectors. Features and Usability ### What are the key features of Hiway? Hiway offers contact management and video conferencing as core features, plus communication management and file sharing for organizing contacts, hosting meetings, and exchanging documents. These features support central management of communication records and shared files within a single platform. Getting Started and Support ### What training and onboarding options does Hiway offer? Hiway offers webinars and documentation to help teams get started. Webinars provide live or recorded guidance on product use and setup topics, while documentation gives written reference material for self-paced learning, feature lookup, and step-by-step instructions. Getting Started and Support ### What customer support options does Hiway offer? Hiway provides Email/Help Desk, FAQ/Forum, and Phone Support. Without reviewer feedback on support experiences, no assessment can be made about response times, helpfulness, or common frustrations. Users can rely on the listed channels for assistance, but user sentiment about support quality is not available. ## Features AI summary Based on 21,823 Collaboration reviews According to Capterra reviewers, these are the collaboration features buyers prioritize most when evaluating a solution: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) Hiway focuses on other collaboration capabilities that reviewers also value, including **File Sharing** (**50%**). This feature helps teams distribute files quickly, keep information moving across projects, and work more efficiently with shared content in day-to-day collaboration. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Contact Management Manage, organize, and store contact information File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Video Conferencing Connect with meeting participants remotely over video Hiway 4 features ### All Features - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic ¥0.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.