# Page 2 | Skytab POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Skytab POS the right Point of Sale solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265561/Skytab-POS/reviews --- Skytab POS 4.6 (62) [View alternatives](https://www.capterra.com/p/265561/Skytab-POS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Skytab POS ## Showing most helpful reviews Showing 26-50 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Andrea H. Bar Manager Food & Beverages Used the software for: Less than 6 months ### "New Launch" June 19, 2023 5.0 I've enjoyed working with \[sensitive content hidden\] and have enjoyed the system. As with any big technology upgrade, you learn new things every day. Pros \[sensitive content hidden\] has been our rep since day one. He was very patient as we slowly came to our decision to bring on SkyTab. \[sensitive content hidden\] is very responsive when I've reached out, and almost always has a solution. He's been on sight many times to make sure things are going smoothly. Cons Some moderate quirks that are being worked out. The favorites screen omits an entire row unless you page over and back. Not sure why that's happening, but we need our favorites screen to be in-tact. Also, we can't make it default to the favorites screen and not the departments. A lot of the reporting is slightly difficult to sort through as well. When trying to print reports or transfer payroll to QuickBooks, it's a bit finicky. Reason for choosing Skytab POS I liked the fact that everything is so customizable. Also, having the customer facing displays will help us a lot more when they arrive. Being cloud based and having an app as well were some deciding factors. Review Source Response from Shift4 June 26, 2023 Hi Andrea - We're thrilled to hear you've had such a positive experience with your rep! We appreciate you taking the time to share your feedback with us. We're always looking for ways to improve, and will take this valuable feedback into consideration! RP Rick P. Managing Partner Food & Beverages Used the software for: Less than 6 months ### "We saw many….then came to believe!" February 29, 2024 5.0 It’s been fantastic! We’ve gone through many POS systems over the years and by far, this has been the best. Pros Ease of use, and the customer support experience. Our Sales Rep. \[sensitive content hidden\] was fantastic, explained everything, was clear and upfront and very honest. Great working with him. Cons Haven’t found anything yet that we don’t like to be very honest. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Skytab POS Our rep \[sensitive content hidden\] made all the difference. He took his time explaining the product, addressed our concerns and showed us this was the right solution for our business. Review Source Response from Shift4 March 4, 2024 Hello Rick - We're so happy to hear you're enjoying your SkyTab POS system! Our priority is customer service and we’re happy to hear that we met that mark. We hope to continue to exceed your expectations! EM Emmanuel M. Owner Food & Beverages Used the software for: 6-12 months ### "Best New POS for Mexican Restaurants" November 20, 2023 5.0 Pros We liked the cost and features. The upfront cost was basically free. We only pay a low monthly fee and get all the hardware and software included. Toast charged us for every single little thing and their contracts are predatory. Constant rate hikes and they force you to buy their hardware and software. Cons Still waiting for them to update their software and training website to Spanish. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Toast will nickel and dime you and their contracts are very one sided. Stay far away! Review Source Response from Shift4 November 28, 2023 Hello Emmanuel - It’s great to hear that you're happy with your experience with SkyTab. We really appreciate your detailed review. We’re always looking for ways to improve, and will take this valuable feedback into consideration! HD Henry D. Owner Restaurants Used the software for: 6-12 months ### "Was the Best and Smart Move from Square." July 21, 2023 5.0 I’m happy Pros Brings and attractive online and Faster service, Cons At the begging was little hard to make this change but over all now is so much better Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Convenient and faster service Review Source Response from Shift4 August 2, 2023 Hello Henry! It's great to hear that you're enjoying your SkyTab POS. We really appreciate you taking the time to leave a review. We hope to continue to exceed your expectations! JC Joaquin C. Owner Restaurants Used the software for: Less than 6 months ### "Five Stars! " July 20, 2023 5.0 I highly recommend this system to anyone who is looking into POS systems for their business/establishment. Pros We recently opened a restaurant and we have been so pleased with the how easily we’ve been able to navigate our Skytab POS. The registers are super easy to learn, our team has had no issues learning it. Our employees who have worked at other restaurants have mentioned that this is the easiest one they have ever used! I also love that it helps keep track of employee time locks, and generates reports on sales etc. Our reps (\[sensitive content hidden\] / \[sensitive content hidden\]) have been beyond amazing. They have been so helpful and thorough with any questions we’ve had arise. Cons Any con I have is that I wish I was able to completely remove a menu item that is not needed, instead it only allows you to inactivate it. But this is a minor personal preference. Review Source Response from Shift4 July 25, 2023 Hello Joaquin, we're so happy to hear that you are loving your SkyTab POS and the ease of use. Thank you for your detailed review. We look forward to continuing to work together! CH Charlotte H. Ceo Food & Beverages Used the software for: Less than 6 months ### "Exceeded My Expectation" October 25, 2023 5.0 One of the main reasons, I love this Pos System is, I'm very busy and it can keep up!One of the main benefits is the ability to grow and change with your company! Pros The entire process was wonderful the staff outstanding! \[sensitive content hidden\], is phenomenal with follow-up and the tech was on-time for the install. I was nervous, but this company is the real deal! The pos system is sleek in design and it compliments the esthetics of my business! Cons It does not apply! I don't have any complaints. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Skytab POS The excellent level of service! Switched from [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) The equiptment was not fully there ( missing parts). The follow-up wasn't theirand the support just wasn't there. Review Source Response from Shift4 October 30, 2023 Hello Charlotte. Thank you for your kind words and for choosing SkyTab! We're thrilled to hear that your experience has been positive and that our solutions have had a positive impact on your business. DC Dan C. Owner Restaurants Used the software for: Less than 6 months ### "Shift4 for the win " February 13, 2024 5.0 Really good so far, \[sensitive content hidden\] has been great to work with Pros It works great for us. Thanks again for everything Cons Everything is great so far. I wish i could create a website through them also Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Costs and getting a real pos. Square was just too hard to self serve Review Source Response from Shift4 February 16, 2024 Hi Dan, Thanks for the kind words and taking time to leave a review. And you're in luck - we just launched SkyTab Website Builder this week! You can get your website up in running in minutes with our free AI-powered website builder. You can find more information here: https://www.skytab.com/features/build-a-restaurant-website You can also log in to your back office (Lighthouse) and navigate to Website Builder on the left side nav to get started. TM Tammy M. Guest Services/Finance/Accounting Hospitality Used the software for: Less than 6 months ### "Lighthouse Landing Resort & Marina, LLC dba The Wake Club" October 25, 2023 5.0 Thanks to \[sensitive content hidden\], our Skytab POS expert, we are using a very user-friendly POS system. We looked at Toast, Clover, etc. Those systems were much more expensive that Skytab POS and some systems did not fit our needs like Skytab POS. Pros Skytab POS has been very easy to set up. It is very customizable. Easy for everyone to learn. Cons We have only used the system for a couple of months. We have not found anything that we do not like about Skytab POS. Reason for choosing Skytab POS We chose Skytab POS because of the price, the functionality, and the customer service we received from \[sensitive content hidden\] . She was very instrumental in Lighthouse Landing deciding to use Skytab POS for our new bar/restaurant. Review Source Response from Shift4 October 31, 2023 Hello Tammy. We're delighted to hear that Skytab has been an excellent choice for your business. Ease of setup, customization, and user-friendliness are all priorities for us. We're pleased that our team has been able to provide you with the support you needed to make your business run smoothly. Thanks for leaving a review! sN sabam N. Owner/manager Food & Beverages Used the software for: 2+ years ### "Pos system " July 6, 2023 5.0 Pros Easy to used and safe a lot money and quick Cons Customer service sometimes hard to answer right away when you need help Review Source Response from Shift4 July 10, 2023 Hello Sabam - We appreciate you taking the time to share your feedback with us. We're always looking for ways to improve, and will take this valuable feedback into consideration! AB Ana B. OWNER Restaurants Used the software for: 1-2 years ### "The best pos to use" June 20, 2023 5.0 The best to used for a restaurant, I love it Pros very easy to use and is affordable to have it Cons caused is easy to use and I like it because you can charge with the sky- tab at the table. Review Source Response from Shift4 June 26, 2023 Hello Ana! It's great to hear that you're happy with your experience with SkyTab. We really appreciate you taking the time to leave a review and we hope to continue to exceed your expectations! PMA Peter M A. Manager Food & Beverages Used the software for: 6-12 months ### "Restaurant owner review" July 26, 2023 3.0 Pros Our rep Dave Meslin is the absolute best! He spent countless hours getting us ready to implement the system. Ease of use for the actual point of sale. Very user friendly. Cons We have a huge menu and offer customers a great deal of latitude in customizing their orders. It has been very difficult getting all of the various modifiers correct so that all of the options are readily available for servers to enter orders. Review Source Response from Shift4 July 31, 2023 Hello Peter. Thanks so much for leaving a review. We're happy to hear your sales rep was a delight to work with. We appreciate you taking the time to share your feedback with us. We're always looking for ways to improve, and will take this valuable feedback into consideration! TG Tony G. Owner Food & Beverages Used the software for: Less than 6 months ### "New system and good for the business " July 26, 2023 4.0 So Far so Good. I love the support I have with \[sensitive content hidden\] and how always makes sure she comes through for me. Pros I love my sales Rep and also the customer service is 24-7 and I can even chat with someone immediately. Cons Not sure that I have any at the moment . I have not seen anything that I can say at the moment. Review Source Response from Shift4 July 31, 2023 Hi Tony. We're so happy to hear that you're loving SkyTab. Thank you for your kind words and for taking the time to share your experience. BB Brad B. Bar manager Food & Beverages Used the software for: Less than 6 months ### "Beyond amazing" October 18, 2023 5.0 Amazing, \[sensitive content hidden\] was more than helpful. 10 out of 10. I’ll recommend this to everyone just based on the tech’s knowledge an willingness to help with every question! Pros So easy to use! The search button for items is a big hit here! All the different ways to pay make it convenient Cons How to enter tips…. Seems to be too many steps… Review Source Response from Shift4 October 31, 2023 Hello Brad, we're so happy to hear that you find SkyTab easy to use and that you are enjoying the features. We take great pride in offering top-notch service and support, and it's wonderful to know that your technician was able to assist you effectively. Thanks for leaving a review! MR Milton R. Owner Food & Beverages Used the software for: Less than 6 months ### "Skytab POS: A Game Changer for Rico's Chicken" January 31, 2024 5.0 Pros The most impressive aspect of Skytab POS at Rico's Chicken is its speed and ease of use. It's incredibly user-friendly, which means our staff can process orders quickly and efficiently, significantly reducing wait times for our customers. This efficiency is crucial for our fast-paced restaurant environment. Cons In our experience with Skytab POS at Rico's Chicken, we've encountered no significant downsides. It seamlessly fits into our daily operations, offering reliability and efficiency without any notable drawbacks. This system has consistently met our needs, contributing positively to our service and customer satisfaction. Review Source KM Kristin M. Owner Restaurants Used the software for: Less than 6 months ### "User Friendly " July 27, 2023 5.0 Absolutely love! We have worked with many others in past and SkyTab is definitely the best! Pros SkyTab is a GameChanger for the restaurant owners! Front and back of house functions are so easy to use!The costumer service is top notch! Cons Have not come across anything yet that we didn’t like Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) The functions were better! More bang for your buck Review Source Response from Shift4 August 1, 2023 Hi Kristin! We're so happy to hear you are loving SkyTab and the ease of use. We appreciate you taking the time to share your experience with us. We can't wait to continue working together. AR Amanda R. General Manager Food & Beverages Used the software for: Less than 6 months ### "Faunistic POS!!" July 31, 2023 5.0 No complaints, support is super easy to talk to if i ever need help with anything. Pros Ease of access, pricing, easy to learn, simple, local support is amazing!! Cons Honestly nothing. It works amazingly well for our restaurants. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Skytab POS Price and local support. Review Source Response from Shift4 August 4, 2023 Hello Amanda — Thank you for your kind words and for taking the time to share your experience with SkyTab. We're happy to hear that you're enjoying your new POS and we can't wait to keep exceeding your expectations. TL Tiaria L. Owner Retail Used the software for: 6-12 months ### "Time saver" July 3, 2023 5.0 It's made my small business life so much easier! Pros Inventory detail reports are so nice. My ordering for restock has become so easy! Cons I can't seem to get an employee card to connect Review Source Response from Shift4 July 10, 2023 Hello Tiaria — Thank you for your kind words and for taking the time to share your experience with SkyTab. BP Bruno P. Owner Restaurants Used the software for: 6-12 months ### "SkyTab Rules!" July 20, 2023 5.0 10/10 easy setup and adjustable to my needs! Pros Easy to use and reliable. Amazing value for the cost Cons Nothing I love it and can’t wait for new features! Review Source Response from Shift4 July 24, 2023 Hello Bruno. We're so happy to hear that you're loving SkyTab and we look forward to continuing to work together! LG Linda G. Owner Restaurants Used the software for: 6-12 months ### "SkyTab " July 26, 2023 5.0 I love being able to see the sales wherever I’m at on my phone. And being able to switch prices easily and on our own. Pros The ability to change orders without starting all over. The ease of the kitchen monitors and no more wasted paper. Cons That everytime there is an update it screws up all my computers for at least one whole day. Review Source Response from Shift4 August 2, 2023 Hello Linda, thanks for reaching out. We're so happy to hear you're enjoying SkyTab and the ease of use. We appreciate you taking the time to share your feedback with us as well. We're always looking for ways to improve, and will take this valuable feedback into consideration! PP Paul P. Owner Food & Beverages Used the software for: I used a free trial ### "Good system awful customer support" May 12, 2023 2.0 Pros It is a good all-around POS system with many functions Cons Contacting customer support is a nightmare. I called 3 times after a tech didn't show up. No one could tell me if a tech was on the way. They IM whatever department they need to and wait for a response. I waited 15 minutes for a response the last time I called and finally just asked for an RMA to return the piece of equipment. Switched from [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) It got to be too expensive Review Source Response from Shift4 June 20, 2023 Thanks for reaching out, Paul. We appreciate you taking the time to share your feedback with us. We're always looking for ways to improve, and will take this valuable feedback into consideration! AW Alicia W. Owner Restaurants Used the software for: Less than 6 months ### "Skytab POS" July 24, 2023 5.0 We chose Skytab for our new restaurant and they had us up and running within a week! Everyone from our representative \[sensitive content hidden\] to the customer service team members have been awesome! Our staff caught on quickly to the program and are loving the handhelds! This was a win win for us!Thank you Skytab for a great program! AliciaOwner of Bunker's Seafood and Spirits Pros Responsiveness of the Skytab team, we were up and running in a week. Cons Nothing at all very happy with the system and the support. Review Source Response from Shift4 July 31, 2023 Hello Alicia — Thank you for your kind words and for taking the time to share your experience with SkyTab. Our priority is customer service and we're happy to hear that we met that mark! JC James C. Owner Hospitality Used the software for: 1-2 years ### "Great value, great product" July 19, 2023 5.0 Pros User friendly, great support in timely manner Cons work in process with initial programming Review Source Response from Shift4 July 24, 2023 Hi James. We appreciate you taking the time to share your feedback with us. It's great to hear that you're happy with your experience with SkyTab. We hope to continue to exceed your expectations! TA Tariq A. Ceo Food & Beverages Used the software for: Less than 6 months ### "Best decision was selecting Skytab" February 27, 2024 5.0 Positive and I would recommend them over any of the other pos Pros \[sensitive content hidden\] our account manager was excellent. The entire team is responsive and we never have to wait very long for support Cons There has been a few issues with accepting payments but we have worked through it Review Source Response from Shift4 February 28, 2024 Hi there Tariq! We're so happy you've made the switch to SkyTab and that you've had such a positive experience. We hope to continue exceeding your expectations in the future. MN Matt N. Owner Restaurants Used the software for: Less than 6 months ### "Must Have for your Bar/Restaurant" November 17, 2023 5.0 Pros Ease of use. Internal inventory controls Cons No Sub menu yet. I can't a menu with in a menu. Review Source Response from Shift4 November 28, 2023 Hi Matt - We're glad to hear you're enjoying SkyTab. We appreciate you taking the time to share your feedback with us. We’re always looking for ways to improve, and will take this valuable feedback into consideration! RT Rodi T. Owner Food & Beverages Used the software for: Less than 6 months ### "Thank you to \[sensitive content hidden\]" August 2, 2023 5.0 The system was new to me and I got a lot of help from \[sensitive content hidden\]. Pros Makes opening and closing an easy process. Finding items on there is easy as well. Cons Learning about open tickets. It was a little complicated at first for me. Until I got help from my technician. Review Source Response from Shift4 August 8, 2023 Hi Rodi! We're so happy to hear the switch to SkyTab has been positive. Thanks for taking the time to leave a review. 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