# Salesforce Backup Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Salesforce Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/265572/Salesforce-Backup --- # Salesforce Backup Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesforce Backup ## What is Salesforce Backup? OpenText Cloudally Backup for Salesforce 30,000 Backup Customers. Comprehensive. Proven. Secure. Salesforce SaaS Backup and Recovery Comprehensive Salesforce backup protects critical CRM data across all Salesforce editions and environments, including Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer. Reduce risk and complexity with anomaly detection, sandbox-ready recovery, and centralized management for your multiple Salesforce instances. Enterprise-grade automated Salesforce backup and recovery solution since 2011. Back up all your Salesforce organizational data, metadata, and Chatter feeds on Amazon AWS S3 storage with unlimited retention. Optimize data protection with Anomaly Detection, Sandbox Seeding, and Salesforce Data Comparison. ## What is Salesforce Backup used for? [Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesforce Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.opentext.com/&name=Salesforce Backup) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesforce Backup 4.8 (80) VS. [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (80) Ease Of Use 4.5 (1,200) Value For Money 4.6 (72) Value For Money 4.7 (1,038) Customer Service 4.6 (56) Customer Service 4.5 (725) ## Salesforce Backup alternatives [4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [SqlBak](https://www.capterra.com/p/227840/SqlBak/) [4.8 (44)](https://www.capterra.com/p/227840/SqlBak/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227840/SqlBak/) [GitProtect](https://www.capterra.com/p/247717/GitProtect/) [4.7 (115)](https://www.capterra.com/p/247717/GitProtect/reviews/) Starting price $1.30 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247717/GitProtect/) [View all alternatives](https://www.capterra.com/p/265572/Salesforce-Backup/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Cloud Backup 4.9 (73) 89.04% of 73 reviewers that rated this feature as important or highly important It gives you secure, automated offsite backups and easy recovery. Some users say cloud backup is simple to set up, reliable, and provides confidence that data—including Google, Salesforce, and SharePoint files—is safely stored and easily restorable. Backup Scheduling 4.9 (66) 77.27% of 66 reviewers that rated this feature as important or highly important With backup scheduling, you automate regular backups and avoid manual work. Reviewers appreciate how easy it is to set up, the reliability of scheduled jobs, and the peace of mind knowing backups run automatically without disrupting daily operations. Backup and Recovery 4.8 (55) 87.27% of 55 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Backup Log 4.7 (47) 76.60% of 47 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Encryption 4.8 (44) 88.64% of 44 reviewers that rated this feature as important or highly important Convert data into a code for security Secure Data Storage 4.8 (40) 95.00% of 40 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Salesforce Backup 37 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process With backup scheduling, you automate regular backups and avoid manual work. Reviewers appreciate how easy it is to set up, the reliability of scheduled jobs, and the peace of mind knowing backups run automatically without disrupting daily operations. It gives you secure, automated offsite backups and easy recovery. Some users say cloud backup is simple to set up, reliable, and provides confidence that data—including Google, Salesforce, and SharePoint files—is safely stored and easily restorable. Track and manage adherence to policies for any service, product, process, or supplier Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Ability to restore deleted, hidden, or lost data from an email server/system Process of copying and storing data in more than one site or node Manage and store data in a database Plan and implement business continuity measures in case of unforeseen events Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security Create, save, and store files Compliant with HIPAA, which sets standards for sensitive patient data protection Copy only the new data that has been changed or created since the previous backup Observe and track the demand, usage, progress or quality of a system, product, or user Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Web Access/Restoration Features 4.7 (80) 4.7 Based on 80 reviews ## Pricing Value for money 4.6 (72) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/265572/Salesforce-Backup/pricing/) Value for money 4.6 (72) 4.6 Based on 72 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) ## Support, customer service and training options Customer Service 4.6 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (56) 4.6 Based on 56 reviews ## User reviews Overall rating 4.8 Based on 80 reviews Filter by rating 5(69) 4(9) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent JW Jonathan W. IT-Manager Non-Profit Organization Management ### "The easy and cost-effective Salesforce backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 22, 2025 Everything was great, set up was quick, generous trial options, easy ordering of licenses, great communication Pros \- Very Cost-effective (price is significantly lower than all other products we got a quote from) - Very easy to set up and very good automated emails informing about potential issues. - Backing up a full copy sandbox is included in the license. - Easy UI, which also offers advanced features for more versatile users. Cons \- It would be great to be able to select certain items I want to recover (that alone is easy) of a certain object into an empty sandbox, and it then figures out all the related records that are needed. But that is a very difficult task, even when done manually, because of how complex Salesforce is, but would be great for development in Sandboxes Alternatives considered [AvePoint Cloud Backup](https://www.capterra.com/p/185337/AvePoint-Cloud-Backup/) [Spanning](https://www.capterra.com/p/135223/Spanning-Backup/) [Own](https://www.capterra.com/p/150184/OwnBackup/) [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reasons for choosing Salesforce Backup Way more expensive and / or not cloud hosted Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VA Vered A. Manager Business and Corporate Services Government Administration ### "Easy backup configuration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 3, 2025 CloudAlly has a simple, intuitive interface and straightforward dashboard, making it easy to configure and use, even for first-time users. The customer servcie is also very helpful Pros value for money, ease with which to configure the backup. Automated & Simple Setup, I appreciate the "set and forget" nature of the automated daily backups, which can be activated with a few clicks, saving me significant time. Cons I found the user interface a bit clunky, requiring many clicks to navigate to and perform restore operations, navigating to find account settings, where backup data was being stored (eg data centre location). Alternatives considered [Own](https://www.capterra.com/p/150184/OwnBackup/) Reasons for choosing Salesforce Backup Recommended by our support partner as the best salesforce backup product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Michelle K. VP of HR and Business Operations Financial Services ### "Solved my Salesforce Backup Issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 This is an excellent, affordable solution. My questions prior to the purchase were answered in a timely and informative manner. Pros The ease of setup was fabulous. It was very straightforward and intuitive. I had the backup set up in about 10 minutes. Cons I'm a little unclear as to how to test my backups. It only backs up once a day, so not sure how I would test a restoration. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Salesforce Backup Cost and ease of use. Salesforce's solution was considerably more expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Ann D. Salesforce Consultant Non-Profit Organization Management ### "Simple to set up, impossible to restore to a Sandbox to prove efficacy" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 September 3, 2025 It has been somewhat frustrating, actually. One of my clients has auditors that require that a backup is tested at least once a year, but I do not wish to restore my backup into a live production environment and potentially overwrite data. Pros It's very simple to set up and I like the pricing model. I have used this product for a number of my salesforce consulting clients. Cons I have never been able to do a full restore to a sandbox or other test environment - the only option is to full restore to production. I went back and forth with your support many many times and never got it to work without throwing a bunch of errors. Eventually I gave up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Claudio D. Digital Marketer Telecommunications ### "A comprehensive backup software." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 31, 2024 The product has served us without fail. Am not ashamed of recommending it to other interested organisations and businesses. Pros The software has an intuitive and user friendly interface which enbles new user to implement it fully hustle free. Cons I have not experienced a worrying trend with the software. It is excellent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Peter D. CTO Computer & Network Security ### "Simple to use product that just works without a headache" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2024 Pros Low cost, easy to install, no fuss. We were able to launch the product and get it working within an hour. Cons The product is a perfect product, the only extra feature it could use is some sort of alerts and monitoring, but it is not necessary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Joshua K. Director, Finance and Operations Non-Profit Organization Management ### "Good for Peace of Mind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 22, 2022 Pros Setup was very straightforward and intuitive. Having our company's data backed up is really critical and we were able to automate daily backups with little effort expended on our end. It's great for peace of mind to have our backups visible and accessible and to see the system working without needing active maintenance. Cons We haven't needed to use a backup to automatically restore data - not a con, just something we haven't tried out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Suzanne A. CEO Think Tanks ### "Great ease of use and customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 4, 2022 Pros This product is exactly what we were looking for as a small business and team who work remotely. It requires little to no effort, is so easy to use and a puts your mind at ease knowing that your files are backed up securely. Customer service are quick to respond and very helpful. Cons My only complaint would be that it is not supported offline. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Daniel P. Private Individual Alternative Medicine ### "Easy cloud backups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Pros Simple to use, clean interface, easy to search for specific items in backups Cons Nothing - it does what I need with minimal configuration effort Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Josep M. IT Manager Non-Profit Organization Management ### "Correct" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 13, 2022 It allows to recover documents deleted by users, which is very important when we need it. Pros plan the backup copies and the restoration of the same in case of need Cons I haven't found anything to improve, for now the features it includes meet our needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [IDrive vs Salesforce Backup](https://www.capterra.com/compare/171884-265572/IDrive-vs-Salesforce-Backup)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)