# Page 3 | Salesforce Backup Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Salesforce Backup the right Backup solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/265572/Salesforce-Backup/reviews

---

Salesforce Backup

4.8 (80)

[View alternatives](https://www.capterra.com/p/265572/Salesforce-Backup/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Salesforce Backup

## Showing most helpful reviews

Showing 51-75 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JV

Javier V.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "CloudAlly"

October 2, 2022

5.0

We set it up in less than an hour, it works flawlessly, and we have a live backup that we can go to whenever its needed. This is a perfect product.

Pros

Ease of use, simplicity and great features for review and recover

Cons

Maybe the price could be a bit lower, and a mobile app would help.

Review Source

SM

Salvador M.  
IT Manger  
Marketing and Advertising  
Used the software for: 2+ years

### "CloudAlly Cloud backup review"

October 3, 2022

5.0

Great

Pros

The simplicity of setup and use as well as, the restoration process.

Cons

The restoration of some of the Office 365 services could be better

Review Source

ZH

Zak H.  
IT Manager  
Education Management  
Used the software for: 2+ years

### "ColudAlly backup"

October 3, 2022

5.0

Excellent experience, it just works as a backup solution should.

Pros

The automated backups just work, they run as required and downloading exports is easy and user friendly.

Cons

Not applicable, there isn't anything I dislike about the software.

Review Source

DT

Daniel T.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Does it's job"

October 3, 2022

5.0

Pros

works in the background and easy to setup

Cons

that it doesn't work with even more of my software programs

Review Source

JB

Jared B.  
Managing Partner  
Law Practice  
Used the software for: 2+ years

### "Incompetent recover"

October 2, 2022

2.0

Pros

It runs on autopilot. There are also limited other options.

Cons

When I tried to restore from Box (where most of my backed up data resides), there were massive data security breaches--in particular, files that were not shared with anyone but the original creator were shared with third parties (which was fortunately brought to my attention immediately by a quick-thinking third party, allowing me to limit the damage). I had to shut down my restoration attempt because I did not want to risk any further breaches. I keep subscribing to this service solely because it is cheap and there are few other options. When I first learn of a competent alternative, I will immediately subscribe for it and drop this service.

Review Source

JM

Josep M.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Correct"

October 13, 2022

5.0

It allows to recover documents deleted by users, which is very important when we need it.

Pros

plan the backup copies and the restoration of the same in case of need

Cons

I haven't found anything to improve, for now the features it includes meet our needs

Review Source

AS

Albert S.  
General Counsel  
Commercial Real Estate  
Used the software for: 1-2 years

### "Easy to use backup software"

October 2, 2022

5.0

Pros

The product is easy to use, backs up automatically and on the schedule you set.

Cons

I wish that it worked with other document storage systems. I use it for only Dropbox.

Review Source

ED

Eva D.  
Principal  
Architecture & Planning  
Used the software for: 1-2 years

### "Easy to use"

October 2, 2022

5.0

Pros

Never had an issue with the product. Peace of mind that our files are safely backed up.

Cons

No negative features to report. Works well.

Reason for choosing Salesforce Backup

Recommended by the IT technician that set up our cloud data.

Review Source

TW

Toby W.  
Principal  
Architecture & Planning  
Used the software for: 1-2 years

### "ease of mind"

October 3, 2022

5.0

Pros

I am absolutely thankful for the cloudally services. They provide me with the ease of mind that all our files on our google drives are being backed up daily in case of an emergency or hack.

Cons

I have had no issues. The product is easy to use.

Review Source

BP

Brad P.  
IT Manager  
Government Administration  
Used the software for: 1-2 years

### "Backup"

October 11, 2022

5.0

Pros

Works well for our needs - I won’t buy anything else

Cons

We only use this software for backing up our data

Review Source

GM

Gabrielle M.  
Chief of Staff  
Market Research  
Used the software for: 2+ years

### "Works great for ISO backup! "

October 4, 2022

5.0

Highly recommend to any company, easy to use, safe and secrue

Pros

I like that I do not have to worry that our files are not being back-up daily. I have reports that come through every time there is a backup so I always have a backlog.

Cons

It is quite expensive but well worth it!

Review Source

MD

Mike D.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Cloud to Cloud backup made easy"

October 2, 2022

5.0

Pros

Easy setup and monitoring was very simple.

Cons

Price per is a little more than other options.

Review Source

JK

Josh K.  
Operations Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Easy all in one"

October 2, 2022

5.0

Pros

Covers bases of backing up salesforce & M365 in a quick and easy fashion

Cons

I was able to get a better price working with my sale rep, however, I would like to access that price without the sales process

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Review Source

SD

Sharm D.  
Database Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Cloud Ally Backup review"

October 3, 2022

5.0

Data recovery & protection purposes

Pros

Cost effective solution, most appropriate for our organisation

Cons

The additional fee for sandbox seeding but considering the overall cost - I do understand why it is an extra

Reason for choosing Salesforce Backup

Price

Review Source

GC

Grace C.  
Business owner  
Accounting  
Used the software for: 6-12 months

### "Great product, great customer service"

October 3, 2022

5.0

Pros

Once set up it's been entirely trouble-free

Cons

Set up was a bit tricky but the excellent customer service team walked me through it and helped with the issues we encountered.

Review Source

WL

Whitney L.  
Digital Creative Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Product"

October 2, 2022

5.0

Works great and very useful

Pros

It backs up all our emails and files and it’s always there for us.

Cons

There wasn’t really anything that I can think of.

Reason for choosing Salesforce Backup

No

Review Source

DC

Della C.  
Office Manager/Attorney  
Law Practice  
Used the software for: 2+ years

### "Review of Cloud Ally"

October 2, 2022

5.0

Pros

The ease of use (scheduling, ongoing backups, security).

Cons

I have no cons. I have appreciated the ease of use of this product.

Review Source

SK

Spiro K.  
Head of IT Operations  
Financial Services  
Used the software for: Less than 6 months

### "This is a set and forget product at the right price point."

October 2, 2022

5.0

I am very pleased with CloudAlly backup; have used it before.

Pros

It like that it is easy to configure and it just works (and well).

Cons

The fact that it just works and requires very little effort.

Reason for choosing Salesforce Backup

This is a set and forget product at the right price point.

Review Source

jA

jule A.  
office manager  
Religious Institutions  
Used the software for: 6-12 months

### "Good Product"

October 3, 2022

5.0

Pros

easy to use, good value, good backup for our company

Cons

I have no cons that I can think of about this product

Review Source

MV

Michalis V.  
Head of Engineering & Operations  
Oil & Energy  
Used the software for: Less than 6 months

### "Easy cloud backup solution"

October 4, 2022

5.0

I have my peace of mind for backing up all the exchange corporate emails and the onedrive of our company

Pros

Easy integration with OneDrive and MS Exchange services Snapshots kept at frequent intervals Weekly report of sync jobs

Cons

Honestly I feel there are no features missing, does what it is designed to do

Review Source

LR

Lou R.  
Accounting  
Entertainment  
Used the software for: Less than 6 months

### "My Experience"

October 3, 2022

5.0

Pros

The software was easy to launch and has had no glitches.

Cons

I have not run across any issues, to date.

Review Source

DV

David V.  
Attorney  
Legal Services  
Used the software for: I used a free trial

### "Good product"

October 3, 2022

4.0

Pros

It works and the fact that it is preatty easy to use it. Very simple interface. The automatic daily backup is critical.

Cons

The interface could be more intuitive and easier to pick up emails. Compared to SpinOne.

Review Source

MS

Marcelo S.  
IT Applications Consultant / Salesforce Governance  
Chemicals  
Used the software for: Less than 6 months

### "Smart Backup"

October 4, 2022

5.0

Pros

The product is easy to use, quick to perform a backup.

Cons

I haven't been able to evaluate this point yet, because I didn't find any difficulties in using the system.

Review Source

AS

Alain S.  
CTI  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Reliable and easy to use"

October 2, 2022

5.0

Good value for money, satisfied user !

Pros

Set and forget periodic backups are very easy to setup. However, no need for emergency recovery so far…

Cons

Testing recovery is not trivial, so one has to rely on partial and sandbox restores.

Review Source

DD

Derek D.  
IT Manager  
Civil Engineering  
Used the software for: Less than 6 months

### "Good Product"

October 3, 2022

4.0

Pros

Its simple and it works. Dashboard is clear what's working and not.

Cons

Configuration changes aren't always seamless but it works.

Review Source

Similar Products

Featured