# Rely Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rely Software - reviews, pricing plans, popular comparisons to other Whistleblowing products and more. Source: https://www.capterra.com/p/265671/Rely --- # Rely Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rely ## What is Rely? All-in-one integrity & employee relations case management platform. Trusted by hundreds of organisations, from ASX-listed companies and SMEs to national sporting bodies, Rely makes it easy to enhance HR compliance, reduce manual work and empowers informed decisions on employee relations and integrity. From capturing confidential notes and intake reports to managing corrective actions, risk assessments and insights, Rely brings everything into one secure platform. Say goodbye to spreadsheets and guesswork, and hello to a fair, efficient and compliant way to manage workplace issues. As a Certified B Corp, Rely has always put purpose, people and expertise at the heart of our company. ## What is Rely used for? [Whistleblowing](https://www.capterra.com/whistleblowing-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Complaint Management](https://www.capterra.com/complaint-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rely?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://relyplatform.com&name=Rely) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rely 4.8 (13) VS. [4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (13) Ease Of Use 4.3 (1,836) Value For Money 4.9 (12) Value For Money 4.2 (1,497) Customer Service 5.0 (13) Customer Service 4.1 (1,568) ## Rely alternatives Highest Rated [4.9 (4,768)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,407)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/265671/Rely/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Case Management 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Customizable Templates 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Customizable Branding 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Alerts/Escalation 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Anonymous Feedback 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Allow reviewers to provide anonymous feedback to encourage honest conversations Rely 88 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Assign issues and tasks based on availability or required skills Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Organize and group data or items based on various criteria Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Investigate and take action at root cause or error in processes to prevent recurring issues Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Ability to handle large datasets Manage and store data in a database Graphical representation of data Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks A chronological record of actions or occurrences within a network, software, or process Administration and control of evidence related to investigations/cases Store, manage and track all forms in a centralized location Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Activities related to the initial admission of a charge into the organization's care Track interaction history by documenting conversations for contacts Oversee people and resources to carry out an investigation Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Ability to chat online in real time Access software remotely via mobile devices Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple languages Manage and support multiple locations Organize and manage the accomplishments and development of employees or performance of applications or systems Create, manage, and track policies and procedures within an organization Arrange tasks based on the level of priority or urgency Streamlining repetitive tasks and activities through automated and predefined workflows Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Set an issue to repeat Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Initiate collection and analysis of known risks Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Track, report on and implement actions pertaining to physical safety at the workplace Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Extra layer of security that requires not only a password and username but also something specific to that user Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (13) 4.6 Based on 13 reviews ## Pricing Value for money 4.9 (12) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.9 (12) 4.9 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KD Kris D. Industrial Relations Manager Hospital & Health Care ### "Visibility of issues in the workplace is valuable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Having all out cases in the one place and the ability for managers to make File Notes when they have informal discussions with their staff is a game changer. Pros The uptake from employees to raise issues that they weren't previously raising. this has given us insight into some areas where there are issues with the team's culture. Cons Sometimes the fact that a complainant can be anonymous becomes challenging as the complainant is expecting resolution of an issue without providing sufficient detail. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2026 Thank you for your feedback. Anonymous reports can pose a challenge if insufficient information is submitted. Utilising Rely's secure notification question in combination with the message board can allow for on-going communication even if the report is anonymous. Please reach out to the support team if you'd like to know more about this. LO Lisa O. Training Manager Supermarkets ### "Game Changer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 Rely has been great with their training, super prompt & friendly with all enquiries & I would recommend the product to anyone in need of an anonymous reporting portal. We use it primarily as a Whistleblower platform now. We will transition our Workcover & internal investigations to Rely in the near future. The reporting, transparency and collaboration will be a game changer for the HR team! Pros True Anonymity, it is super secure & feels very safe for any issues. Gamechanger in terms of reporting & progress of cases. The visibility & status is so important. Plus the ease of use for both administrators and reporters alike. Cons I like everything to be honest, I haven't had any issues. I am keen to test the HR function that has recently been released. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2025 Thanks for much for the kind words. We're excited about the new features too and can't wait to see how they can provide you and your team value. LQ Lucy Q. HR Manager Hospital & Health Care ### "This is a case management game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 Team was really helpful, supportive and responsive. Really liked being able to simply customise for our use. Pros The platform provides ease of use, Value for Money. It solved our tracking and collaboration problems Cons Hard to say as the process to get setup was very quick and smooth. Having time to really get to grips with full functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2025 Lucy, you and your team have been terrific to work with. Your collective passion and effort is a big reason why set-up was a breeze. Please be sure you reach out to the Rely support team if you have any questions or need further help. BH Ben H. National integrity manager Sports ### "Game changer for sport " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2025 A game-changer for sport Australia! This platform has significantly reduced our reliance on spreadsheets and emails, providing a secure, transparent system for managing complaints and integrity matters. It's helped us shift from reactive case handling to proactive governance, supporting a real cultural change. A robust and accessible solution that aligns perfectly with best practice in sport. Highly recommend! Pros Reduces reliance on spreadsheets, emails, and ad hoc systems Provides a secure, transparent, and fit-for-purpose platform Enables consistent and efficient case management Supports proactive governance and cultural change Aligns with best practice in sports integrity Accessible and robust system for managing integrity matters Cons Initial setup and onboarding may require time and training Change management needed to shift from legacy systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2025 It's great to hear how much value Rely is providing. We love working with the passionate folks who work in Sports and hope we can keep delivering greater and greater value. CR Charlotte R. Employee Relations Coordinator Oil & Energy ### "Reliable and Intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 Rely is exactly what it markets itself as, it's a user-friendly end to end case management platform that improves organisational transparency & performance. Would definitely recommend! Pros It's a very intuitive system, easy to use, the service is fantastic! The best aspect of Rely is the live chat function, you can ask a question and will receive a response in minutes. Cons The Rely Case Management System is the best I've ever used, I can honestly say that I have no comment to provide regarding what I like least. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2025 Thanks so much, Charlotte. Terrific to hear Rely is hitting the mark and is making your work easier. CS Connie S. WHS Specialist Mental Health Care ### "Solution focused with the right available support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2025 I felt supported and this was important for customer experience. Loved the growth mindset and potential opportunities. Pros \[sensitive content hidden\] The Rely team was solution focused and was available to guide and assist throughout the whole process, keeping it simple. Cons Still early stage and therefore there were some features that are "not yet" available, but possible for future development! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2025 Thanks for your feedback. We'd love to hear what features you felt were not yet available. Feel free to reach out to our live chat or send an email to support@relyplatform.com MP Maddy P. Employment Relations Specialist Retail ### "User friendly, simple, good platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2025 Pros User friendly, a source of truth, able to hold and display an appropriate level of detail. It is also displayed to look aesthetically pleasing and is the nicest to view of the platforms I work with Cons Can be hard to navigate when new to the platform. Sometimes the options do not directly fit to what is required Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 21, 2025 Thanks for your feedback Maddy. A member from our support team will reach out to learn more about where you felt the navigation was difficult. AS Alicia S. People and Culture Business Partner Civic & Social Organization ### "Efficient and Secure Case Management for HR Issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2025 Rely has significantly improved the way HR issues are managed, bringing greater transparency, consistency, and compliance to workplace investigations. Its ability to track and manage cases efficiently, coupled with strong security measures, makes it a reliable choice for HR professionals. Pros Rely has been a valuable tool for managing HR issues, offering an intuitive and user friendly interface that simplifies case tracking and resolution. The platform also provides strong data driven insights, helping identify trends and mitigate risks before they escalate. Cons The reporting function, though useful, would benefit from greater flexibility to customise data exports more precisely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Maryanne S. National Integrity Manager Sports ### "Secure and user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2025 The customer support team is always responsive and knowledgeable. Rely has become a valuable tool for our organisation, and I highly recommend it to any organisation looking to secure their case management and provide confidence to reporters that their information is being stored securely. Pros I've been using the Rely platform for a few months now and have been impressed with its features. The rely platform ensures confidential and sensitive information is reported securely. The team at Rely are friendly, professional and responsive and I have been impressed with the quality of customer service I've received. Particularly helpful is the live chat where you can receive answers promptly. I also appreciated how the team listened to my feedback on a feature and then made huge improvements to it, making it more efficient for me to work with external partners. Cons Not a con as I believe Rely is working on this already - I look forward to when Rely offers a feature to search for a person's name that may be involved in historical matters. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2025 Thanks so much for your feedback Maryanne. We look forward to continuing to listen to the feedback of terrific customers like yourself, and making Rely even more valuable for your team. CM Caitlin M. HR Advisor Gambling & Casinos ### "Rely Case Management System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 29, 2025 Rely have been great to work with from initial discovery phase through to business as usual Pros It is a great tool to manage cases reported by employees but also to use for HR Case Management. The ability for anonymous reports to receive notifications via encrypted contact details and to communicate with them via the message board is also a helpful function we did not find elsewhere. We were able to customise areas we needed to with ease. Cons The timeline function doesn't allow you to post free text updates to easily track the progress of the case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 30, 2025 Hi Caitlin. Thanks so much for your feedback. We'd love to learn more about how the Timeline isn't as useful as you'd like. There is a way to post free text updates, but it might not be what you need. A member of our support team will reach out to learn more. [View all Reviews](https://www.capterra.com/p/265671/Rely/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)