--- title: "Medicai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Medicai Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more." source_url: "https://www.capterra.com/p/265715/Medicai/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Medicai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Medicai ## What is Medicai? Medicai centralizes patient cases into shared workspaces that include imaging, history, reports, and communication threads. Specialists, radiologists, and referring physicians can collaborate in real-time, review studies, and document findings without exchanging files by email or messaging apps. Patients can also upload imaging directly using secure upload links. Structured reporting and AI assistance support faster documentation. The platform maintains full audit trails and granular access controls to support HIPAA and GDPR compliance. Ideal for cross-facility coordination, tumor boards, second opinions, and multidisciplinary care. ## What is Medicai used for? [Medical Imaging](https://www.capterra.com/medical-imaging-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Radiology](https://www.capterra.com/radiology-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medicai?[Manage this product listing](https://www.g2.com/products/medicai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medicai 4.9 (14) VS. [4.9 (18)](https://www.capterra.com/p/168760/ProtonPACS/reviews/) Starting Price $149 Usage Based, Per Month Starting Price $2 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (14) Ease Of Use 4.8 (6) Value For Money 4.7 (12) Value For Money 4.7 (6) Customer Service 4.5 (12) Customer Service 4.9 (6) ## Medicai alternatives Highest Rated [5.0 (22)](https://www.capterra.com/p/124149/DCMShare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [RxPhoto](https://www.capterra.com/p/201853/RxPhoto/) [5.0 (6)](https://www.capterra.com/p/201853/RxPhoto/#reviews) Starting price $210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201853/RxPhoto/) [Net Health Tissue Analytics](https://www.capterra.com/p/275742/Net-Health-Tissue-Analytics/) [5.0 (3)](https://www.capterra.com/p/275742/Net-Health-Tissue-Analytics/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275742/Net-Health-Tissue-Analytics/) [CureCast](https://www.capterra.com/p/198564/CureCast/) [4.8 (6)](https://www.capterra.com/p/198564/CureCast/#reviews) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198564/CureCast/) ## FAQs about Medicai Overview ### Which roles and teams benefit most from Medicai? Medicai is most used by physicians, including medical doctors, residents, pulmonologists, radiation oncologists, and academic clinicians who review and share imaging cases to support diagnosis, treatment planning, and follow-up. Nurses, orthotists, and clinical specialists coordinate patient information, while practice leaders oversee care workflows and service growth. Answer based on 14 reviews Overview ### What company size and industries is Medicai built for? Medicai is built for small clinics to large multi-site hospital networks, with small businesses representing 64% of reviewers. It supports radiology, oncology, neurology, orthopedics, and teleradiology, while reviewer industries are led by Medical Practice at 43%, followed by Health, Wellness and Fitness and Hospital & Health Care at 21% each. Answer based on 14 reviews Features and Usability ### What are the key features of Medicai? Medicai offers medical imaging and workflow tools including 3D Imaging, document imaging, image analysis, and comparison view. It also includes patient and provider features such as patient portal, physician portal, telemedicine, chat/messaging, and two-way audio & video, plus compliance management, audit trail, and EHR/EMR integration. Pricing ### How much does it cost and what fees or limitations are included? Medicai offers a free version and free trial, with the Starter plan at $149 per month usage based for small healthcare providers. The Standard plan costs $499 per month usage based for one-location providers, while Enterprise has custom pricing. Starter includes 500 GB cloud storage and core DICOM viewers. Integrations ### Which third-party tools and platforms does Medicai integrate with? Medicai integrates with 4 third-party platforms: MedDream, Microsoft Azure, OsiriX, and PACS Project Controlling Software. These integrations cover medical imaging, cloud infrastructure, and PACS-related workflows, giving Medicai compatibility with specialized healthcare and imaging systems. Getting Started and Support ### What training and onboarding options does Medicai offer? Medicai provides webinars, documentation, and videos to help teams get started. Webinars support live, guided instruction, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does Medicai offer? Medicai offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support experience is available in the catalog data, so support quality, response times, and common user frustrations cannot be summarized here. ## Features AI summary Based on 481 Patient Case Management reviews Capterra data shows that buyers of Patient Case Management rank the following features as their top priorities: - **Document Management** (**61%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Patient Records Management** (**60%**) Medicai supports all three of the features reviewers rate most important: **Document Management**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help businesses keep clinical files organized, protect sensitive health information, and maintain accurate patient histories, allowing teams to manage cases more efficiently and support better care coordination. Document Management 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location HIPAA Compliant 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Workflow Management 4.8 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Mobile Access 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Case Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Medicai 101 features ### All Features - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Assessment Tool: Tools to aid in the collection of information to determine a person's problems and symptoms. - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Comparison View: View and compare images, studies, etc., to track changes over time - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compression: Reduction in the number of bits needed to represent data - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - DICOM Modality Worklist: Exchange of patient demographic data between medical imaging devices and clinical solutions. - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EDI: Transfer of data from one computer system to another - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Data Capture: Import, collect, and capture data from multiple sources - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - HL7 Support: Supports Health Layer 7 (HL7) data formats used in healthcare applications - Image Analysis: Evaluating and identifying the fundamental components in an image for extracting medical information. - Image Library: Store and manage images - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Non-DICOM Imaging Support: Supports non-DICOM (Digital Imaging and Communications in Medicine) imaging formats - One-to-One Messaging: Send personal messages to clients or attendees - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - View, Download, Transmit: Securely view, download, and/or transmit patient records - Visualization: Graphical representation of data or processes - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 4.7 (12) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/265715/Medicai/pricing/) Starter $149.00 Usage Based,Per Month It includes: - Unlimited User Accounts - Web platform with integrated DICOM Viewer - iOS App with integrated DICOM Viewer - Android App with integrated DICOM Viewer - HIPAA - GDPR - Help Center - 500 GB Cloud Storage Standard $499.00 Usage Based,Per Month It includes: - Unlimited User Accounts - One connected location - Remote Patient Evaluation - Web platform with integrated DICOM Viewer - iOS App with integrated DICOM Viewer - Android App with integrated DICOM Viewer - Best-in-Class Imaging Sharing - Patient Portal - Collaboration and Coordination of Care - HIPAA - GDPR - Help Center - 2 TB Cloud Storage Enterprise Contact us for pricing It includes: - Custom Cloud Storage - Unlimited User Accounts - Multiple connected locations - Multiple external locations - Remote Patient Evaluation - Automatic CD ingestion - DICOM Gateway Setup - HL7/FHIR Integrations - AI Integrations - Data in Your Tenant - Web platform with integrated DICOM Viewer - iOS App with integrated DICOM Viewer - Android App with integrated DICOM Viewer - Best-in-Class Imaging Sharing - Patient Portal - Collaboration and Coordination of Care - FDA/CEE DICOM Viewer - Radiology AI Co-Pilot - Teleradiology Focus Mode - Automation & Advanced Workflows - Imaging API - Imaging Anonymization - HIPAA - GDPR - Help Center - Dedicated Support - Custom SLA Value for money 4.7 (12) 4.7 Based on 12 reviews ## Integrations [ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ OsiriX](https://www.capterra.com/p/172557/Osirix/)[ MedDream](https://www.capterra.com/p/195589/MedDream/)[ PACS Project Controlling Software](https://www.capterra.com/p/248733/PACS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (12) 4.5 Based on 12 reviews ## User reviews Overall rating 4.9 Based on 14 reviews Filter by rating Counts reflect reviews available in this feed. 5(12) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Director of Growth and Strategy Used the software for: 3-5 years ### "Amazing Software, Amazing Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Our experience with Medicai has been exceptional. One of the biggest frustrations in healthcare technology is that many systems command premium prices while delivering an experience that feels outdated and difficult to work with. Medicai breaks that mould completely. The platform feels like it was built for modern healthcare. It is fast, reliable, well-designed, and continually evolving. Since becoming an early adopter in 2023, we have seen consistent improvements and a clear commitment to innovation. Medicai has helped us streamline operations, improve collaboration, and create a better experience for both clinicians and patients. The impact has been felt across our organisation. What stands out most is that the company has managed to combine excellent technology with excellent customer service. That is a rare combination. Having evaluated numerous healthcare software solutions, we can honestly say that very few come close to Medicai. For organisations looking for a modern, forward-thinking healthcare imaging platform, we would recommend it without hesitation. Pros We were one of the early adopters of Medicai in 2023, and what has impressed us most is the combination of innovation, usability, and the people behind the platform. As a private healthcare provider based on Harley Street, London, we have seen many healthcare and imaging systems over the years. Most are expensive, overly complicated, and often feel outdated. Medicai immediately felt different. The platform is modern, intuitive, and clearly designed around the real needs of healthcare providers rather than forcing users to adapt to the software. The functionality is incredibly comprehensive. Whether it's imaging management, secure image sharing, collaboration between clinicians, or patient workflow management, everything is integrated into a single platform that simply works. The team behind Medicai deserves special recognition. They are responsive, knowledgeable, passionate, and genuinely committed to helping their customers succeed. It feels like working with a partner rather than a software supplier. Cons Honestly, very little. After using the platform for several years, we have struggled to find any meaningful gaps in functionality. Whenever a new requirement arises, there always seems to be a solution already available within the platform. If anything, the only challenge is finding the time to explore everything Medicai offers because there is so much functionality available. That is a good problem to have. Compared to many legacy healthcare systems currently on the market, Medicai feels significantly ahead in both capability and user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Professor, MD, PhD Used the software for: Less than 1 year ### "A modern, GDPR-aligned imaging platform that actually fits European clinical workflows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 I use Medicai primarily for uploading and sharing DICOM studies — mostly CT and MRI — with colleagues and referring clinicians, and the experience has been consistently smooth. Uploads are straightforward regardless of study size, and the recipients can open the images directly in the browser without needing to install a viewer or deal with the usual CD-and-courier routine. The per-study sharing model fits how we actually work: I share exactly the study that's relevant to a given case, with the people who need to see it, and nothing more. Across the studies I've shared so far, I haven't run into upload failures or compatibility issues with the DICOM data, which in this category is genuinely not a given. Overall it has replaced several older, more cumbersome workflows for me and I'd recommend it without hesitation to colleagues handling cross-site imaging. Pros The browser-based DICOM viewer is the standout: studies open quickly, no software to install, and it works equally well on a workstation or a laptop on the move. Per-study access control is exactly the right granularity for shared cases — collaborators see what they need and nothing else. The GDPR posture is serious rather than cosmetic (proper audit trails, granular consent, EU-friendly hosting), which mattered a lot in our evaluation. Onboarding was straightforward, and the integration with existing PACS via their API was much less painful than the equivalent exercise tends to be in this space. Cons Some of the structured reporting templates need configuration before they fit a given specialty's workflow well. A few additional viewer keyboard shortcuts for power users would also be a welcome addition. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer MD Used the software for: 1-3 years ### "Medicai - MDT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 very good - the most responsive team i met; I am grateful for their involvement in making the application better and better Pros The possibility of put all the relevant medical data for a patient in the same easy accessible folder Cons Its stability - sometime I'm disconnected or unexpected errors appears and this could be a source of distress Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Nurse Used the software for: Less than 1 year ### "Thank you. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 28, 2025 I always had a good experience with Medicai. Nice interface, nice ui, lovely ux. I wish to use it more. Pros The thing i liked the most are the new features after the last update. Also the interface looks really good. Cons From the last time i have used the Medicai, a lot of things have changed. Until now I did not find anything to not like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Medic Rezident Used the software for: 1-3 years ### "Personal review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 3, 2025 Pros It s easy to use and search.It is good it keeps older data of the patients for us to search when the comeback. Cons It disconnects very easily and doesn’t keep the account logged in for a long time.it should make it easy to change the radiographs of the same patient Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Demi K. Clinical and Capability Specialists Used the software for: Less than 1 year ### "5 Star for Medicai and \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 I'd like to use this section as a brag on our experience with setting up MedicAi in our clinics. I was a part of the implementation process with \[sensitive content hidden\]. He has made this new Solution incredibly easy for us to use. He is also very flexible on time and would help us at the last minute, even after hours. I'd say that the product is great but the customer service from \[sensitive content hidden\] is TOP NOTCH. He understood that I was not as technical as the others on the call and worked hand in hand with me. Pros The convenience is unmatched. The ability to send images to the patient is awesome. It's simple and easy to manage. Great Image Viewing. Cons I wish that I could choose the home screen of the website and app. We use "Workspace Drive" instead of "Cases". It would be nice if we opened the app and there were the images that we use inatead of a blank "Cases" page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Medical doctor pulmonology Used the software for: 3-5 years ### "Friendly and secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 14, 2025 Great experience Pros Easy acces on phone Posibility of modifing contrast. Online acces everywhere Cons When the site is broken, but it was only for few hours. It does not have (yet) tools for screening of the diagnostic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Orthotist Used the software for: 1-3 years ### "Excellent clinical tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 7, 2025 Very happy with this software and service. I use this frequently in my role and its invaluable as a clinical tool Pros Image viewing is very clear and the measurement tools are excellent I like the layout of the software Cons Ease of use is not so good on a mobile device. It isn't easy to switch between planes of view on a mobile divide Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Radiation oncologist Used the software for: 1-3 years ### "I’m happy with Medicai" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Pros It makes my work easier. We can use it in tumor boards with people from other hospitals, not able to be physically present Cons It has not all we need, in the beginning, for patient management in tumor boards, but now is much, much better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer MD Used the software for: Less than 1 year ### "my Medicai impressions so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 15, 2025 Pros Ease of Use Image Viewing - ability to upload dicom images Performance and Speed Tracking and Monitoring Cons Outdated user interface Not enough customization options Not being able to add contacts or chat with others Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrei B. Managing Partner Used the software for: 3-5 years ### "Great medical imaging software solution: infrastructure, doctor portal, mobile app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2023 Pros Their infrastructure is amazing, it scales really well and connects to existing PACS easily. The apps built on top (mobile and web) are very easy to use. Our customers (including GE Healthcare) absolutely love Medicai. Check out their website to see more info: www.medicai.io Cons Nothing really, their solutions are secure, fast and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer MD Used the software for: 1-3 years ### "Innovation that help!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 8, 2023 Pros Easy to use and a lot of information delivered. Cons None. It works fine for me, no need modifications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Doctor Used the software for: Less than 1 year ### "Easy & useful" 5.0 November 15, 2023 Pros Easy to use and to organise your cases, ease of sharing with coworkers Cons It was pretty hard to set up the hospital account and it's hard to invite others into our organization, usually they get in that demo group and it's hard to get them in our group. Also the mobile phone app is very hard to use, you cannot fit the whole image and all the series, in portrait or in landscape Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Doctor Used the software for: Less than 1 year ### "Great product" 5.0 December 12, 2023 Pros Very easy to share your cases with other doctors Cons I like everything about this product, but sometimes it takes more time to load cases Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.