# ShadowHQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShadowHQ Software - reviews, pricing plans, popular comparisons to other Collaboration products and more.

Source: https://www.capterra.com/p/265735/ShadowHQ/pricing

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# 

 ShadowHQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

ShadowHQ

## What is ShadowHQ?

A virtual collaboration platform that helps businesses coordinate their response during a cyber breach and contain the threat. Cyber attacks are not just an IT problem - collaboration should happen between Executive Leaders, Legal, Compliance, Public Relations, Sales, Marketing, the Board, etc. ShadowHQ gives everyone a single, secure place to reduce the financial and reputational risk that a cyber attack can cause.

## What is ShadowHQ used for?

[Business Continuity](https://www.capterra.com/business-continuity-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$399

Other, Per Month

Free trial  
not available

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Do you work for ShadowHQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shadowhq.io&name=ShadowHQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShadowHQ

0.0

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$399

Other, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (5,044)

Value For Money

0.0 (0)

Value For Money

4.5 (4,809)

Customer Service

0.0 (0)

Customer Service

4.6 (4,827)

## ShadowHQ alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Starting price

$25.00

Per User, Per Month

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audio/Video Messaging

Record and send audio and/or video files by online message or chat

Blogs

Allows users to publish blogs on social site

Chat/Messaging

Communicate using direct chat or messages within the system

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

ShadowHQ 34 features

An @mention is a way to tag or notify a specific person about a message/post

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Record and send audio and/or video files by online message or chat

Allows users to publish blogs on social site

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Process of preparing for disruptive and unexpected events.

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Automatically send mass notifications or alerts for any emergency or crisis

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Manage and track all disruptions and incidents

Checklist to confirm the incident and response.

Ability to chat online in real time

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Plan and coordinate all the resources, costs and time needed to execute assignments

Ability to see if recipient has viewed/opened the message

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Digitally share screen view with others

Securely stores data to prevent data loss or breaches

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

View messages sent by both parties during the chat conversation

Extra layer of security that requires not only a password and username but also something specific to that user

Connect with meeting participants remotely over video

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## Pricing

Basic

$399.00

Other,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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