# Page 2 | Lucernex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Lucernex the right Contract Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/265756/Lucernex/reviews

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Lucernex

4.3 (37)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 2 - Reviews of Lucernex

## Showing most helpful reviews

Showing 26-37 of 37 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AT

April T.  
Asset Strategy, Sr. Administrator  
Retail  
Used the software for: 2+ years

### "Lucernex Overview"

March 4, 2026

5.0

Now being a proficient user of Lucernex, I enjoy the features that offer the ability to view contract information all at once, by simply toggling from different tabs.

Pros

I really like the ability to easily create reports and add information that can then be easily exported.

Cons

When our company first started using Lucernex, it took some time to learn the system. I felt that it could have been a bit more user friendly.

Review Source

LC

LaKisha C.  
Lease Administrator  
Retail  
Used the software for: 1-2 years

### "Overall Good"

March 2, 2026

4.0

Pros

Most, I like that it keeps all of the Lease Management together and concise. It is very easy to use, generates multiple types of reports and works well for the Tenant side of things. It helps to keep track of charges, increases, covenants/clauses, etc and is completely buildable for whatever you need it to do.

Cons

There are frequent times where it becomes slow and unresponsive. More than I'd like. Sometimes it can happen at the same time each day.

Review Source

MS

Mia S.  
Lease Administrator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "daily user"

December 18, 2025

4.0

Pros

i'm used to it and very well versed in it - it's set up in the same way that I conceptualize commercial real estate - it's customizable to the firm

Cons

it glitches sometimes, i am used to them and know when they will arise though - it times out in too short of a time span

Review Source

CW

Carrie W.  
Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Review of LX"

December 18, 2025

4.0

Pros

The system runs all calculations automatically through the system by contract and by terms. The system supports both US GAAP and IFRS calculations and allows us to set up separate profiles with a clear audit log showing who performed each action. This significantly enhances the efficiency of our control review process. In addition, the system retains inactive profiles, enabling us to trace historical changes and updates when needed.

Cons

For quarterly lease reconciliation, when we export the report, we notice the the certain profiles are incorrectly classified. For example: a profile such as ABC may be mapped to XYZ. In these cases, we need to make a manual adjustment.

Review Source

AC

Anita C.  
Director of Real Estate Services  
Retail  
Used the software for: 2+ years

### "Most Valuable Resource!"

May 8, 2025

5.0

Lucernex is easy to use and easy to learn. The support offered by the Accruent teams and the Lucernex user community allows for constant improvement to how we use the system.

Pros

I love that Lucernex is configurable at the customer level. This allows us to customize the application to meet specific use cases that are unique to our business.

Cons

I don't see any real cons with Lucernex. Everything is solvable.

Review Source

AK

Anna K.  
Real estate assistant analyst  
Retail  
Used the software for: 2+ years

### "Lucernex: delightful, and.."

September 23, 2024

4.0

Working with lucernex is very intuitive once you figure it out. Until then though it is most reccomended to have someone on their support or staff work with you on items.

Pros

The user friendly finding of needed information. The people who work on/with lucernex always are willing to find any possible solution for a users case, ease of most configurability, integratable programs, reportability on almost all things

Cons

Cost tracking ability, bidding module does not show capex/internal budget lines to compare bids to, unable to select all to check in as an admin, no punch list built in, project side issues can take a while to resolve

Alternatives considered

[Tango](https://www.capterra.com/p/10019222/Tango/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Corrigo](https://www.capterra.com/p/14544/Corrigo-CMMS-Property-Mgmt/)

Reason for choosing Lucernex

Pricing, maintenance of data, and otherwise was not in the decision making process

Review Source

NL

Nick L.  
Manager, Asset Management Systems and Reporting  
Retail  
Used the software for: 2+ years

### "Lucernex is great!"

September 24, 2024

5.0

This is a great product staffed by great and knowledgeable representatives. We're happy customers!

Pros

Out of the box, it works as advertised with yes initial set up required, but intuitive workflows and processes. Add to that best in class customization and you have both initial and advanced solutions available.

Cons

Support ticket turnaround times are improving, but have historically been slow. When they are fulfilled, it's usually successfully team as the knowledge level on the support team is great.

Switched from

[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)

It was awful, terrible UI, unintuitive, and inaccurate.

Review Source

AP

Amber P.  
Manager of Property Management  
Retail  
Used the software for: 2+ years

### "Lucernex Software is AWESOME"

September 24, 2024

5.0

Implementation (through covid) was a bit of a challenge, along with splitting the portfolios for the go live schedule, but was still successful. Post Go-Live, the Managed services and support teams have been wonderful. Highly recommend the Managed Services to any one that asks (and those that don't)!

Pros

I love the customizability and the ease of user interface. The help section is great along with the Dashboard options.

Cons

Security user setup is difficult and needs to be more Admin friendly. Also need to Drag and Drop feature for documents!

Alternatives considered

[Oracle JDeveloper](https://www.capterra.com/p/9134/JDeveloper/)[CoStar Real Estate Manager](https://www.capterra.com/p/135049/CoStar-Real-Estate-Manager/)

Reason for choosing Lucernex

the functionality that I was looking for was available, and the sales team was Great!

Review Source

PK

Patrick K.  
Systems Admin II  
Banking  
Used the software for: 2+ years

### "A Powerful Tool"

September 24, 2024

5.0

It's a lot to learn at first and can feel like a constant journey at times. However, I've been using it for 5 years now and it's capabilities still surprise me.

Pros

It's customizability, flexibility and reporting.

Cons

Some inconsistent features and support frustrations.

Switched from

[CoStar Real Estate Manager](https://www.capterra.com/p/135049/CoStar-Real-Estate-Manager/)

They failed at everything, poor reporting and communication.

Review Source

KC

Kendra C.  
Manager REEC Ops Support  
Retail  
Used the software for: 2+ years

### "Lucernex review"

September 24, 2024

4.0

Overall its been great. People are friendly and honest.

Pros

Its customizable to our companies needs.

Cons

still dealing with reporting issues and datamart

Switched from

[AMT ERP](https://www.capterra.com/p/130611/AMT/)

I was told AMT was not able to handling the reporting that we needed.

Review Source

CG

Crosby G.  
Global Lease Admin  
Medical Devices  
Used the software for: Less than 6 months

### "Liking Lucernex"

September 24, 2024

4.0

Overall its a positive experience with a few suggestions for improvement.

Pros

I like the functionality of the ASC 842 schedules and ability to customize the payment options

Cons

I think the reports could be more streamlined. I find myself needing to run multiple reports to get the information I need.

Switched from

[CoStar Real Estate Manager](https://www.capterra.com/p/135049/CoStar-Real-Estate-Manager/)

Costar did not perform all the functions we needed from a software.

Review Source

CE

Charlotte E.  
Leasing Supervisor  
Broadcast Media  
Used the software for: 2+ years

### "Leasing made Easy"

March 5, 2024

5.0

LOVE IT!!!!! The software is so easy to use and you can easily have all the major data you need on a lease available on the Summary Page.

Pros

Very user friendly, reports are easy to run and change based on data needs.

Cons

When it times out due to not being used after 15 min or so.

Switched from

[Accruent](https://www.capterra.com/p/129088/Accruent/)

Lucernex meet all our needs, from both a AR and AP standing. We own property and we lease property.

Review Source

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