# Crossbar Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Crossbar the right Sports League solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265768/Crossbar/reviews --- Crossbar 4.6 (106) [View alternatives](https://www.capterra.com/p/265768/Crossbar/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Crossbar Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews MC Matt C VP of U8 and SchedulerSports, 2 - 10 employeesUsed the software for: 1-2 years. “Setting up registration, managing payment options, and organizing team rosters is also seamless in the Crossbar Dashboard. “ July 11, 2023 DD Dean D Managing user expertSports, 2 - 10 employeesUsed the software for: Less than 6 months. “You go into messages and find all these messages you missed. “ December 9, 2025 JC Jon C Vice PresidentSports, 2 - 10 employeesUsed the software for: 6-12 months. “Calendar integrates with other clubs that use the same platform so it is one place for all of my kid's teams“ July 11, 2023 DD Dean D Managing user expertSports, 2 - 10 employeesUsed the software for: Less than 6 months. “It doesn't even show you received messages.“ December 9, 2025 LD Lisa D Director of Volunteer OperationsSports, 2 - 10 employeesUsed the software for: 6-12 months. “Now, I can easily train anyone to run our website with ease and it can be updated from a computer, tablet, or phone in an instant.“ July 11, 2023 AW Amy W Business ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “This makes it difficult for out non-profit to charge our team registration fees seeing as we also need to add onto that some sort of transaction fee so we do not eat all of the costs to utilize crossbar.“ February 27, 2024 SK Scott K PresidentSports, 2 - 10 employeesUsed the software for: 1-2 years. “Our lacrosse club is growing, and we were looking for an app that would help us manage the club and provide tools useful to the club managers and coaches.“ July 12, 2023 DR Dianna R Registrar Non-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I don't like that we cannot assign roles/permissions to our staff, meaning Registration, web design etc and it has to go through crossbar.“ July 11, 2023 ## Showing most helpful reviews Showing 1-25 of 106 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GH Gabe H. Former President Sports Used the software for: 6-12 months ### "Crossbar Review" July 16, 2023 4.0 \[sensitive content hidden\] was awesome in helping us transition from League Athletics over to Crossbar. We are still in the early stages of understanding all that Crossbar has to offer but overall I really like the site, the ease of use, and the number of features it brings to our membership. Pros I really like the overall look and ease of navigation of the Crossbar site. Adding content is super easy and provides enough options to really personalize the site. The automatic billing feature is also a big plus for our organization as we have had to track down payments every year. Cons I am relatively new to Crossbar. We will be using it for the first time this fall as the season starts. Up to this point, we are just getting everything ready. I find the membership section a bit clunky. I find myself clicking between the member search and registration pages to find specific information. Would also be good to be able to find and delete duplicates. We were not able to bring over our database of members and past members so we lost a lot of our mailing lists. I understand we can upload them but now we will have duplicates. Review Source RW Rob W. IT Controls and Governance Manager Information Technology and Services Used the software for: 1-2 years ### "Great tool for sports management!!!" February 27, 2024 4.0 We love Crossbar and we know improvements are coming to help in the areas it may lack. Look forward to seeing what you come up with. Price is great! Support is great! Pros It looks very modern and professional. Very user friendly for setup and use. Support has been awesome and one of the main reasons I would suggest to others. \[sensitive content hidden\] is great!! Cons There are a lot of good help documents but they are very high level and could be detailed out more with different scenarios. Examples from other organizations for different sports would be VERY helpful so users can setup based on someone else's experiences to save time and energy. Alternatives considered [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/)[GameChanger](https://www.capterra.com/p/192037/GameChanger/)[SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Reason for choosing Crossbar Price, look and feel, usability, and word of mouth that support is great. Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) It was being sold and converted to SportsEngine (I think). But it was very old technology and very pricey and not user friendly. Review Source DD Dean D. Managing user expert Sports Used the software for: Less than 6 months ### "Communication is horrendous " December 9, 2025 1.0 Horrible,you can see your kids schedule but without notification functionality via email or by phone Pros Not much,someone could print a schedule and it will be better than an app that gives no notification Cons The notifications DON'T work, the company doesn't respond to their Feedback. If your schedule is changed you dont get notified. If someone uses messenger, you aren't notified. It doesn't even show you received messages. You go into messages and find all these messages you missed. Meaning missed time changes, missed team announcements, etc. They have a feedback spot in their app but provide ZERO responses. Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Association changed platforms and this one is garbage Review Source Response from Crossbar December 10, 2025 Hi Dean, Thanks for reaching out and providing your feedback. The notification issue is one that has recently been flagged by our mobile team and they are actively investigating a fix for this. Thanks again for bringing this to our attention! JJ Jackie J. Club Secretary Sports Used the software for: 6-12 months ### "Happy we made the change!" July 12, 2023 5.0 Coming from an antiquated platform over to Crossbar was a dream! The support is amazing and the features were everything that we had wanted and longed for. It produces a nice looking page and easy to use functions. Pros Most functions were easy to use and intuitive. I loved the ease of the email function and ability to add links and photos, resulting in an attractive final product. Also having the app functions was a great addition from our last platform. Our parents loved the ability to view the roster and the chat function proved vital. Cons We encountered a small learning curve, but the support staff was always quick to answer our questions. Alternatives considered [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Reason for choosing Crossbar We have a multisport cross over and this was a nice looking, easy to use product that some had experience with in the other sport. Review Source HL Heidi L. Program Director Sports Used the software for: Less than 6 months ### "Thanks for reaching out to my email box!" February 27, 2024 5.0 The whole process has been super easy and the staff have always been available to help. I love the chat function, and I have used it many times. \[sensitive content hidden\] makes herself available to me and my board members and walks us through set ups slowly and works hard to make our needs accomplishable. Pros Ease of use. \[sensitive content hidden\] is always so pleasant and walks me through things I don't understand. Cons I can't think of any right now. We only started using this a couple weeks ago. Alternatives considered [Sports Connect](https://www.capterra.com/p/121500/Sports-Connect/) Reason for choosing Crossbar It had the functions that we needed and if there was something that was not 'normal' for Crossbar then they figured out how to make it work for us. Review Source CD Christopher D. Fundraising Went Support Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Solution for Club Management" September 19, 2022 5.0 The software is great. But the people are even better. Not only helped us through configuration, but we added Google Workspace for Non Profits and embed HubSpot forms for us to contact alumni, fundraise, etc. Really solid experience and our site was up in less than 10 days. Pros The software is built by hockey parents so it's perfect for us. Easy to set up leagues, tourneys, teams, events and schedules to keep everyone aligned. Cons Took a little time to figure out the structure, but once you do you can clone seasons and move seamlessly. Reason for choosing Crossbar Great experience with them right out of the gate. Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Not mobile responsive, no mobile app, poor UX. Review Source CA Cassandra A. President Non-Profit Organization Management Used the software for: 6-12 months ### "Happy with the Switch" July 20, 2023 4.0 Overall our experience with Crossbar has been very positive, both on the back end and on the user end. We were able to set it up and start using it very quickly, the customer support has been exceptional, and the management is very easy. There are a few things that we have to ask Crossbar to do for us, instead of doing them ourselves, which can be frustrating, but overall it has been a good experience so far. Pros The platform is very easy to use on the back end. Creating the website was a breeze and we were able to start using it right away. The implementation process with the Crossbar team was fast and straightforward. The interface is fairly easy for users. Cons We are still trying to figure out how to capture info for people who are just interested versus those who are registering, so we still have to rely on our old spreadsheets to a certain degree. Having more of a CRM function would be helpful. Switched from [LeagueApps](https://www.capterra.com/p/127065/LeagueApps/) We were using a competitor program before which was complicated and confusing on the back end and didn't allow us the flexibility of design and control that we have with Crossbar. Customer service at Crossbar is also much better - the response time is extremely fast and we have a dedicated staff person we know we can reach out to anytime. Review Source RV Robert V. President Sports Used the software for: 6-12 months ### "New Crossbar User" February 27, 2024 4.0 Pros Simplicity of the software and initial support. Cons Lack of enough videos to cover as many likely situation as possible. Reason for choosing Crossbar cost and simplicity of use. Sport engine is very costly. Switched from [HomeTeamsONLINE](https://www.capterra.com/p/121810/Team-Website/) Simplicity and ease of use of the software. HTO was very difficult to use. Review Source CO Colleen O. President Sports Used the software for: 2+ years ### "Love Crossbar and recommend to our fellow clubs" September 19, 2022 5.0 Pros The ease of use and ability to complete changes on my phone! Cons Wish there was a better way to format Content. I would like to able to post a jpeg and not have to title or add text. Review Source SL Sergio L. Board Member Sports Used the software for: Less than 6 months ### "Good site and good support" February 28, 2024 4.0 The pros definitely outweigh the cons. I would recommend the product. Pros I like the fact that within 10 minutes we had a operational site with post and registrations. The costumer service during the setup process was phenomenal and they were very patient with us and our questions. The look of the site is pretty good though I wish we could customize it a bit more. The communication with the teams is very easy and can be individualized. Cons In the payment processing, I wish we could print/email a receipt or an invoice to give to the parents after they have paid. The only solution I was given was to take a screenshot, which is not a very professional look. There are a couple of other small things but nothing that can't be navigated around. Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Ease of use, communication capability, cost, more attractive visually Review Source GS Grant S. Treasurer and Webmaster Sports Used the software for: 6-12 months ### "Crossbar for Youth Sports" February 27, 2024 4.0 Overall Crossbar has been easy to work with and we are happy with our decision to move to this platform. Pros Set up and ongoing management has been a breeze and support has been responsive and helpful. Cons Manual management of members could be more robust Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Previous service closed and we needed a new option for our association Review Source JA Juan A. Athletic Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Love using Crossbar" February 28, 2024 5.0 Pros The ease of use and the onboarding process was easy as well Cons Some features are not available that we had with our previous provider but they are working towards the constant improvements. Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Cost and also did not like the operating system and administrative user interface. Review Source TK Tyler K. President Sports Used the software for: Less than 6 months ### "Crossbar is fantastic " July 11, 2023 5.0 Pros Crossbar makes it so much easier to manage a sports organization. We previously used SportsEngine. Crossbar is so much better and so much easier to use. The Crossbar team will train you in about an hour or less on how to use the website and app and what it can all do. I wish we would have switched to Crossbar years ago. Pricing is competitive. Cons Learning a new system always is a pain. But Crossbar made it easy and intuitive. Their customer support is top notch. Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) SportsEngine is terrible to use and makes ugly websites. Review Source SD Shannon D. Registrar Sports Used the software for: Less than 6 months ### "Great Website for our youth hockey club" September 19, 2022 5.0 It has been great! They are very easy to get a hold of when you have a question and they will answer it so it is easy to understand. We have also gotten a lot of compliments on how easy the site is to use. Pros It is very user friendly and easy to figure out how to set things up. I also like that you manage this on your own rather then having to submit a request to have something updated. Cons There are some features that could be added to make things a little easier. Most are very minor, but would make a big difference. Alternatives considered [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Reason for choosing Crossbar With SportsEngine we would have had to submit requests to have features updated. While the cost was similar to CB, we felt since clubs were switching from SE to CB, we felt CB was a good fit for us. Review Source CH Cory H. Vice President Entertainment Used the software for: 6-12 months ### "CFYB Review" July 12, 2023 5.0 Crossbar has been great for our league and we love all of the features it offers. We believe we took a big step for our organization with the addition of Crossbar and its easy-to-use functions. The mobile app may have been the best addition. Pros The complete site was well thought out and makes it very easy for an organization like ours to operate. The mobile app is great to be able to communicate and allow everyone to see exactly what is happening with their team. All of the functions are great functions that we didn't have the best access to before, like the bracketing for our league tournament was much easier than before. Cons There were a couple of things we noticed like when you are looking at the registrants and the list is long the scroll bar is off the screen when you are at the top of the list. So you have to scroll all the way down to find the scroll bar then go back and forth to get the the area you want to see. We also had one hiccup with when we selected to upload a birth certificate when an offer was made and it sent a note to the whole league that birth certificates were required for everyone. Reason for choosing Crossbar Best offer for what we needed in terms of functionality. Review Source JE James E. Webmaster Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent platform that will take your sports program into the 21st century " September 20, 2022 5.0 Amazing. We compared this against 5 other platforms, and this was hands down the best solution at the right price. Couple that with the amazing customer service, and CrossBar is a homerun! Pros It is easy to use yet sophisticated, and the end product looks great. Customer service is also phenomenal. It's not often a platform that will take your feedback into consideration to enhance the product. Cons The scheduler is the one piece of the software we continue to struggle with. Much of this is because we are utilizing it in a way it was not initially considered. I believe the scheduler is still much better than many products out there and we will continue to learn how to make it work for us. Review Source SK Scott K. President Sports Used the software for: 1-2 years ### "Crossbar is a step up for our organization" July 12, 2023 4.0 Overall, our experience with Crossbar has been extremely positive and I would recommend it to any sports club looking to address their overall business website and management needs. Pros Our lacrosse club is growing, and we were looking for an app that would help us manage the club and provide tools useful to the club managers and coaches. Crossbar helped us with direct one-on-one support throughout the setup and rollout, and continued to provide support for any questions we had. The apps provide us with all the tools we need for maintaining a quality website with updated information, databases for our all of our families and teams, and tools for managing calendars, rosters, financials, etc. All around great product and perfect for our needs. Cons The app does take some basic training especially if users have no experience with a content management system. Advanced communications (e.g., within teams, specific users) requires some practice. Reason for choosing Crossbar cost was a large factor. Crossbar gave us most of the desired functionality at a cost that worked for our club. Review Source PR Pat R. Chief Information Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Little League" February 27, 2024 5.0 Pros We needed a digital platform that would combine league management, communication, and registration in one tool. Crossbar has revolutionized how we manage our leagues and summer teams. Cons There’s nothing I like least. We appreciate having a partner who continually works to improve the product and will listen to our input. Review Source JM Justin M. President Sports Used the software for: Less than 6 months ### "Vermont Jr. Cats Say Yes to Crossbar" July 11, 2023 5.0 Great! \[sensitive content hidden\] is awesome at what she does! Pros Registrations. Team management. The back end finance aspect is key. Cons We need to control how many register per age group. If they are a VT Jr. Cat or not(We offer discounts to our members) what position they are...goalie, forward, defense so we can cut off registrations once a particular position in a particular age group is full. Based on what I am seeing back that would mean we would need about 30 different registrations set up for the same camp or clinic. Too much time! Review Source DP Denise P. Registrar Sports Used the software for: 6-12 months ### "Crossbar makes life easier" September 23, 2022 4.0 Our organization recently started using the platform and it's made my tasks much easier in many ways. Pros Lots of the features are user friendly like the registration reporting and web page management. Updates to player accounts for payment plans is very easy to utilize. I also like that USAH # and basic contact information is built in automatically to all registrations. Cons I wish there was a way to track dates of offers and dates offers were declined for better record keeping. I also wish that the downloadable spreadsheet for registrations included a column for the registration age groups. Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Ease of using the Crossbar platform. Review Source BB Bill B. Vice President and BNC Tournament Director Sports Used the software for: 1-2 years ### "MO Hockey Youth Division and Blue Note Cup Tournament Use of Crossbar" September 19, 2022 5.0 It has been wonderful to have active support and a system that is much more user freindly both to the admisnitrators and all of our users. Pros Crossbar eliminated a lot of the hassels we had with our old system. The support we received setting everything up was fantastic. We have converted our regular season league operations to Crossbar and have also moved complete operation of our Blue Note Cup Championship tournament to the system. Corrbar was able to schedule the tournament and work around some of our specific needs and the support staff was there at all times. Cons Like any system there are little things that are different but once we got used to the operation I don't think there is anything significant we would change that we have not already put into place. Review Source AL Allen L. Head Coach Sports Used the software for: Less than 6 months ### "Head Coach " September 19, 2022 5.0 Customer service is quick to respond, site was up and running very quickly and very easy to use Pros Ease of use and all the features are included that the competition wanted to nickel and dime for. Cons Can think of one. It has exceeded all expectations that we had for a team management site. Alternatives considered [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/)[SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) Reason for choosing Crossbar Price, ease of use and features Review Source KK Kyle K. Website Admin Non-Profit Organization Management Used the software for: 6-12 months ### "Needs Work" February 28, 2024 2.0 Pros Site is okay. Needs work and more abilities for website admin Cons Not easy to use, No ability to delete registrations, cannot add custom stats, does not have face offs, email functionality is not easy to use Review Source JC Jill C. Registrar Non-Profit Organization Management Used the software for: Less than 6 months ### "Crossbar site management " July 11, 2023 5.0 Pros Switching to Crossbar has been easy. Very user friendly platform and the support has been excellent. Cons Would love a Venmo integration. Heavily used in our organization. Review Source MD Michael D. Board member Sports Used the software for: 6-12 months ### "Mike DeFelice " July 12, 2023 4.0 Overall this platform has been a successful change Pros The platform is up to date and easy to navigate. Cons Once set up it's a great platform to use Reason for choosing Crossbar I did not make the choice Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.