--- title: "Zipteams Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zipteams Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more." source_url: "https://www.capterra.com/p/265801/Zipteams/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Zipteams Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zipteams ## What is Zipteams? Zipteams is a cloud-based AI CRM platform that combines dialing, conversation intelligence, coaching, and analytics in one place. Sales teams use it to engage and qualify leads, automate follow-ups, and keep CRM records updated without manual data entry. After every call, the platform generates meeting summaries, detects buyer intent using BANT criteria, and sends automated training reports to reps and managers. A configurable call quality scoring system audits each conversation and highlights gaps in sales technique. Browser-based meeting rooms require no app download, and an embeddable widget lets prospects connect instantly from a website or landing page. Round-robin meeting scheduling and CRM workflow automation reduce administrative work across the team. Zipteams suits small to midsize sales and revenue teams, particularly in EdTech, career counseling, and financial services, that need real-time conversation data to qualify leads and improve rep performance. ## What is Zipteams used for? [Meeting](https://www.capterra.com/meeting-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Recognitions Shortlist Overall rating Based on 73 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Sales Forecasting / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zipteams?[Manage this product listing](https://www.g2.com/products/zipteams-technologies-pvt-ltd-zipteams/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zipteams 4.7 (73) VS. [### Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,064)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (73) Ease Of Use 4.5 (2,973) Value For Money 4.7 (65) Value For Money 4.4 (2,232) Customer Service 4.8 (67) Customer Service 4.4 (2,358) ## Zipteams alternatives [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,008)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159318/Outreach/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [4.3 (7,008)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155928/Zoho-CRM/) [Lusha](https://www.capterra.com/p/198383/Lusha/) [4.0 (398)](https://www.capterra.com/p/198383/Lusha/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198383/Lusha/) ## FAQs about Zipteams Overview ### What problems does Zipteams solve? Zipteams solves missed meeting coordination, fragmented remote communication, and lost discussion details by enabling scheduled invitations, reminders, video calls, screen sharing, recordings, transcripts, and action-item tracking. Sales teams, client-facing staff, managers, and distributed project groups benefit from clearer customer conversations, more reliable follow-up, and accessible meeting records. Answer based on 54 reviews Overview ### Which roles and teams benefit most from Zipteams? Zipteams is most used by students, accounting professionals, operations managers, and sales and marketing teams coordinating calls and follow-up work. Program and project managers use it to track discussions and action items, while technical specialists and product teams document meetings, share context, and keep delivery tasks aligned. Answer based on 73 reviews Overview ### What company size and industries is Zipteams built for? Zipteams is for small to midsize sales and revenue teams, with 62% of reviewers from small businesses and 22% from midsize firms. It targets EdTech, career counseling, and financial services, while reviewer representation is strongest in Information Technology and Services (14%), Education Management (12%), and E-Learning (8%). Answer based on 73 reviews Features and Usability ### What are the key features of Zipteams? Zipteams includes video conferencing with HD audio/video quality controls, screen sharing for presentations and client discussions, and mobile access for joining meetings from different locations. Its meeting management features support scheduling, editing, and rescheduling meetings, while recording and meeting notes help retain written communication and meeting information. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does Zipteams integrate with? Zipteams integrates with 10 third-party tools, including CallHippo, Google Workspace, Microsoft Outlook, HubSpot CRM, LeadSquared, Pipedrive, Salesforce Starter, and Zoho CRM. These connections cover calling, productivity, email, and customer relationship management, while the catalog also includes platforms for website and work management. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Zipteams offer? Zipteams provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for reviewing steps and product details at any time. Answer based on 1 reviews Getting Started and Support ### What customer support options does Zipteams offer, and how do users rate the experience? Zipteams offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe customer service as helpful and responsive, citing quick email replies and fast assistance. Several reviewers also report that the team provides useful support during setup and ongoing use. Answer based on 19 reviews Performance and speed ### How fast and reliable is Zipteams for meetings? Zipteams delivers generally fast, reliable web meetings with responsive browser access, clear audio and video, and smooth recovery from network interruptions. Sales teams and organizations using desktop browsers often find performance dependable, while some mobile users report lag, higher bandwidth demands, and interrupted screen sharing on cellular connections. Answer based on 26 reviews ## Features AI summary Based on 16,177 Conversation Intelligence reviews Capterra data shows that buyers of meeting software rank the following features as their top priorities: - **Video Conferencing** (**50%** of reviewers rated this feature as critical) - **Screen Sharing** (**50%**) - **Meeting Management** (**45%**) Zipteams supports all three features that reviewers consider most important: **Video Conferencing**, **Screen Sharing**, and **Meeting Management**. Together, these capabilities help teams host live discussions, present content clearly during calls, and keep meetings organized from scheduling through follow-up, allowing teams to communicate more effectively and make faster decisions. Video Conferencing 4.8 (48) 77.08% of 48 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Screen Sharing 4.8 (50) 78.00% of 50 reviewers that rated this feature as important or highly important Digitally share screen view with others Meeting Management 4.8 (43) 76.74% of 43 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation HD Audio/Video 4.7 (48) 75.00% of 48 reviewers that rated this feature as important or highly important High-definition audio and/or video capabilities Host Controls 4.8 (36) 77.78% of 36 reviewers that rated this feature as important or highly important Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Recording 4.7 (31) 77.42% of 31 reviewers that rated this feature as important or highly important Record live video calls to play later Zipteams 35 features ### All Features - Action Item Tracking: Track the status of discussed/agreed tasks - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Management: Manage, organize, and store contact information - Content Delivery: Distributing content through various platforms or channels - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - For Sales Teams/Organizations: Caters to sales teams - HD Audio/Video: High-definition audio and/or video capabilities - Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. - Lead Assignment: Manually or automatically assign leads to sales reps - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lock Meetings: Password-protect and/or stop new participants from joining online meetings - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Meeting Notes: Create and share notes/annotations taken during meetings - Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing - Natural Language Processing: Process and analyze human language in text or audio form - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Single Sign On: Allow users to access multiple services after entering their login credentials once - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Video Layouts/Views: Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) - Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.7 (73) 4.7 Based on 73 reviews ## Pricing Value for money 4.7 (65) Meeting Scheduling Pricing not available It includes: - Click to Meetings Dashboards - CRM Integrations - Lead Forms Integrations - Advanced Lead Routing features - Real-time availability sync with Google/Outlook Calendars - Short Url for marketing campaigns - Unlimited Events - Embed on website / apps - Connect with Google Meet/Zoom/Teams - Embed inbound meetings in your sales funnel - Calendar scheduling - Round-robin assignment Instant Meeting & Call Rooms Pricing not available It includes: - Instant Meeting Platform - Only Voice/Video options - Embed on website/apps - Inbound / Outbound meetings - Short Url for marketing campaigns - Real-time talking cues - Meeting Note-taker - Meeting Recordings - CRM Integrations (Salesforce, Zoho, LeadSquared, HubSpot) - Advanced Meeting Analytics Conversational Intelligence Pricing not available It includes: - Call/Meeting Intent Analytics - Sync Everything with CRM - Automated Next Steps - BANT Qualifications + Custom Qualification Captures - Real-time Call Quality Score & Feedback - Multilingual Support - Auto-generated MoM Emails - Call/Meeting Summaries - Connect your Call/Meeting Platform Value for money 4.7 (65) 4.7 Based on 65 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ CallHippo](https://www.capterra.com/p/159578/CallHippo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (67) 4.8 Based on 67 reviews ## User reviews Overall rating 4.7 Based on 73 reviews Filter by rating 5(52) 4(20) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KP Kshitij P. graphic designer Accounting ### "One of the best in market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2024 Pros I loved the interface of this , Plus it is very easy to use and to understand Cons There is nothing to dislike, but this question is mandatory so I am answering it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NK Nipun K. Student Education Management ### "Amazing experience of using Zipteams against competitors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2024 Pros Quality of calls while conferencing and presenting screens is good. Clarity of voice was quite good. Seamless experience and easy to use Cons Lags and jitters sometimes. A few bugs here and there. Chat features can get better Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Siddhant S. Student Education Management ### "ZIPTEAMS - THE BEST MEETING APPLICATION WITH EXTRA FEATURES" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 22, 2024 I think it was far better than zoom, google meet, etc because we can schedule meeting, meeting locking, Meeting recording etc. Pros 1\. We can schedule meeting anytime before the meeting. 2. We can record the meeting, it comes with the pop up before starting the meeting. 3. Locking the meeting is very good feature. Cons 1\. It lags at some points between video conferencing and audio overall it was very good application and user friendly. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) These app don't come with scheduling, locking, conferencing etc that's the main reason for the switch. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reasons for choosing Zipteams These app don't come with scheduling, locking, conferencing etc that's the main reason for the switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Abhinav S. Program Manager Automotive ### "Zipteams- A great alternate " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2024 Pros The UI is easy to use and the product has all the functionality. Cons The audio output was low, If this can be amplified it would be great Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Raj S. Student E-Learning ### "Good product for video conferencing and meeting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2024 It helps in connecting with other peoples and it provides good experience in comparison with other apps and website Pros It provide fast server for meeting. It helps in connecting with other people's. Cons I like almost all the things about zipteams but one thing is that zip team didn't promote this product well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SY Sourabh Y. Student Education Management ### "Application Meeting that No One Knows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2024 Overall it was good to use but lags at very few points that can be ignored. Pros It was very good to use and user friendly and budget friendly. Cons Sometimes it lags which irritates some time, Need some more development. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Priyal C. Student Education Management ### "Best meeting application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2024 Pros User friendly and easy to use application for anyone. Cons It lags a little bit during the meet which is not good which should be looked upon Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NM Norah M. Co-Founder and CEO Utilities ### "My Views on Zipteams Usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2023 Live chat, web conferencing and team collaboration. Pros It has been way too easy to communicate with peers in my organization via audio and video calls through Zipteams. Cons It has been the most influential tool that I ever tried during Covid ‘19. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Veeting Rooms](https://www.capterra.com/p/215885/Veeting-Rooms/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Abby A. Manager Staffing and Recruiting ### "The place to be!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 Pros like how easy it is to use Zipteams I love how Zipteams enables me and my colleagues hold a meeting with no distraction I also love how the customer service acts quickly Cons Nothing at all i really have experienced greatness using Zipteams Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EL Emetu L. Operations Executive Retail ### "Zipteams - What a Business Needs For Effective Customer Engagements " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 30, 2023 Pros Zipteams is a great customer data platform It comes with amazing screen sharing features It makes customer communication and engagement easy Cons It has been smooth using Zipteams. Very effective and manageable Switched from [Avoma](https://www.capterra.com/p/198141/Avoma/) [Outreach](https://www.capterra.com/p/159318/Outreach/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/265801/Zipteams/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.