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Turbo360 (Formerly Serverless360)

Reviews of Turbo360 (Formerly Serverless360)

4.8 (39)
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Pros

  • We have been extremely impressed with both the system and the organization including its support team. Customizing the knowledge base website to fit our needs is remarkably easy.

  • It offers all the core capabilities we need to manage and monitor our Azure services, and the most significant advantage appears to be its ability to provide everything in one place.

  • I have been using the platform for quite some time and the extraordinary features it offers are just amazing.

Cons

  • A cutting Edge Platform for Cloud Resource Management.

  • Generate insightful consolidated error reports on mulitple Azure services.

  • At the start, it was a bit hard to setup & configure Serverless360 in our on-premise environment.

Showing Most Helpful

Showing 25 of 39 reviews

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Neethu R. avatar
Neethu R.
HR Associate
Marketing and Advertising, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 8, 2023

"Good for monitoring service Bus dead-letter queues and messages"

Pros: When it comes to monitoring Service Bus, i love the capabilities that the platform offers. It helps to get visibility into the dead-letter messages with its reasons, offers automation to reprocess those messages, monitoring dead-letter queues on a bunch of metrics and intuitive alerting. Overall, it seems to be a decent pick for us as monitoring Service Bus was our focus. They had a great support team as well, answering all our queries on time.

Cons: Good features for Azure Integration services. They could improve in certain areas for resources like Azure VMs.

Verified Reviewer
Senior HR Executive
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 8, 2024

"Turbo360 offers a simple and intuitive approach to Azure management"

Pros: One key aspects that comes to mind is team collaboration. With Turbo360, we have automated all the repetitive task, allowing us to dedicate more time to creating new feature and product for our customer. This platform has been especially for our Azure experts relieving them of the tedious routine task.

Cons: Everything has been going well so far; I haven't encountered any drawbacks yet. While the platform is generally easy to use, having more flexibility in configuring dashboards and alerts would enhance its overall functionality for advanced users.

Sanjeyan R.
Software Engineer
Information Technology and Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 8, 2022

"Serverless360 facilitates Proactive Monitoring for Azure Service Bus"

Overall: Monitoring Service Bus on a variety of metrics like dead-letter message count, active message count, etc., alongside helping to remediate any unexpected failures that araised in our Service Bus that were in the production environment.

Pros: The native-Azure monitoring tools are limited to monitoring the Service Bus Queues and Topics. But, in real-time our need was to monitor the health status of our Service Bus and individual Topic Subscriptions. Serverless360 ticked both these boxes and that is what we loved the most about the product.

Cons: It supports integrating only with a handful of notification channels.

Verified Reviewer
Managing Director
International Trade and Development, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 22, 2024

"A Superior Tool for Managing All Aspects of Azure Applications"

Pros: It addresses everything from managing and monitoring resources at the application level to sending alerts through configured notification channels whenever an issue arises.Turbo360 is easy to use and simple to learn. It delivers a visually appealing knowledge base with a strong search capability which is crucial for our needs.

Cons: There have been no major issues to report so far. The issues we had faced are rare and it has been resolved quickly by their team.

Verified Reviewer
HR admin
Oil & Energy, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2024

"A versatile solution for comprehensive Azure application management and monitoring."

Pros: Turbo360 stands out for its ability to centralize the management and monitoring of various Azure services, saving both time and effort. This makes it a key part of our daily operations. The platform is easy to navigate and doesn't require a steep learning curve, making it accessible for both technical and non- technical users.

Cons: The platform simplifies complex operations by offering everything we need in one place. As of now, there are no notable issues to report.

Verified Reviewer
Software Engineer
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 29, 2024

"Outstanding Knowledge Base Software"

Overall: Excellent and very much impressed with the system

Pros: Turbo360 is a very simple and intuitive interface to use. A solid platform for all. We have been extremely impressed with both the system and the organization including its support team. Customizing the knowledge base website to fit our needs is remarkably easy.

Cons: No issues so far . It requires some learning but that's expected with any advanced system.

Verified Reviewer
Technical Director
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 22, 2024

"Turbo360: The Ultimate Solution for Efficiency"

Pros: Turbo360 offers a comprehensive suite of functionalities that effectively address all our cloud management needs making it a valuable tool.Turbo360 integrates well with our existing tools streamlining our workflows and boosting productivity

Cons: We are extremely satisfied with the tool and its performance and we have no dislikes or concerns to mention

Verified Reviewer
Associate -Marketing and Operations
Program Development, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 27, 2024

"A Professional Platform For Cloud Management"

Overall: Turbo360 has significantly reduced Azure costs associated with our production application resulting in substantial savings and more efficient resource management.

Pros: Turbo360 Implement an actionable error reporting system that alerts and accurately pinpoints the specific resources facing issues. By providing clear, focused insights it enables teams to quickly address and resolve the problem

Cons: The initial setup and configuration required some effort, but the time invested was well worth it

Verified Reviewer
Business Development Manager
Biotechnology, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 13, 2024

"Turbo360 Stands out as a Great Product with Exceptional Customer Support"

Pros: Turbo360 is user-friendly and straightforward to learn. It offers our customers an appealing knowledge base with a robust search feature which is crucial for us. Their support team is outstanding and friendly knowledgeable and always ready to assist with any issue.

Cons: There haven't been any significant issues so far. we encountered a minor bug that was promptly resolved.

Verified Reviewer
Procurement Analyst
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 20, 2024

"A cutting Edge Platform for Cloud Resource Management"

Pros: Turbo360 provides all the essential features which we need to manage and monitor our Azure services with the key benefit being its ability to consolidate everything in one platform.

Cons: At this time there are no particular drawbacks to mention. We are happy with this product.

Verified Reviewer
Operation Manager
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 28, 2023

"Leveraging Automation for cost saving in Azure"

Overall: With all spending data presented in one dashboard, analyzing cost is becoming a more straightforward activity. It saves a lot of time and effort involved in the process, and the utilization-based recommendations help to ensure that the resources configured are aligned with actual needs, leading to a huge reduction in unwanted expenses.

Pros: This tool had a positive impact in reducing the Azure costs involved in our production applications. Their smart recommendations and in-built automation give them the ability to actively reduce the spending.

Cons: Making automation and scheduling support available for all Azure Services would be a valuable addition. I hope they have this on their roadmap.

Modhana P.
Senior Azure developer
Automotive, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 17, 2020

"Progressive tool evolving over the time"

Overall: The product team is so agile in adding significant features from time to time. Recently, Serverless360 has brought in support to one of our most used services - Cosmos DB which helps us in avoiding switching over different tabs to manage different Azure services.

Pros: The team is so proactive and as quick as flash in addressing the customer requests.

Cons: There is a scope to add few more Azure services to the product. Nevertheless, they have a solid product roadmap.

Switched From: CloudMonix
Verified Reviewer
Managing partner
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 21, 2024

"Seamless Customer Support with Serverless360"

Pros: Excellent tools that lead the market.It is an all-in-one tool for efficient multitasking supporting end-to-end application monitoring as well as various mobile applications.It also helps identify areas where the software needs enhancement significantly improving the response time for services and database calls which has greatly boosted overall application performance

Cons: The dashboard UI could be significantly improved. Although it looks good currently there is room for enhancement. Additionally we were encountering some issues with performance test integration but it have been resolved by their customer support team

Verified Reviewer
Software Engineer
Computer Software, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 23, 2022

"Generate insightful consolidated error reports on mulitple Azure services"

Overall: It is the consolidated error reporting of Serverless360 that proved critical for us since it eliminated the need to configure alerts individual services, and it prevented us from receiving the large number of incident reports all at once. The Azure applications health status monitoring and setting up threshold limit on monitoring metrics help detect and fix issues before they affect our customers.

Pros: Serverless360 is suitable for error detection with proactive alerting, as we could pinpoint even the most complex issues. Also it provides an easy to use alerting mechanism that let us monitor the Azure services based on the thresholds. Even we got to customize alerts and use diversified notification channels based on our convenience.

Cons: We found it slightly effortful to understand how the product works during the free trial. So it could be get good if there is a demo video in the website to get started.

Priya D.
Azure developer
Information Technology and Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 24, 2020

"An incredible tool for managing and monitoring Azure application as a whole"

Overall: Serverless360 is not just a monitoring tool, but also has several distinctive features for managing Azure resources, especially for Service Bus where it provides complete visibility on messages, supports reprocessing of dead lettered messages and much more which is not available in Azure portal. Most importantly, this tool is easy to use even for a non-technical support/business user.

Pros: 1. Grouping all the siloed Azure resources involved in a business solution using Composite application 2. Visualising how the resources in your application architecture are related to each other with the help of Service Map

Cons: It has all the features we need but it would be nice if Serverless360 can extend its support to all the Azure resources.

Verified Reviewer
Proprietor
Machinery, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 2, 2020

"Enhanced application level monitoring & visibility"

Overall: Well, it solves everything from managing & monitoring the resources at application level to sending alerts through the configured notification channels whenever any issue arises.

Pros: It's hard to narrow down just one feature. The one feature that attracted me the most is its ability to logically group siloed Azure resources using Composite applications and to provide a wide range of monitoring on the entire application without any additional costs.

Cons: At the start, it was a bit hard to setup & configure Serverless360 in our on-premise environment. But the support team helped us and made the installation hassle-free.

Kanishkar B.
Software Engineer
Information Technology and Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 8, 2022

"Serverless360 is an easy-to-use Azure Management Platform"

Overall: It offers all the core capabilities we need to manage and monitor our Azure services, and the most significant advantage appears to be its ability to provide everything in one place. Nowadays, Serverless360 has become our go-to platform to satisfy all our Azure management needs.

Pros: Serverless360 currently has four core features, comprising management, monitoring, distributed tracing, and generating documentation; among these, documenting the entire Azure environment is one of the most loved features in our organization. It provides auto-generated technical documentation with deep insights on the Azure resource usage and the overall cost spent on those resources within a matter of minutes.

Cons: The user interface could be improved a bit to make the platform even easier to use.

Verified Reviewer
Sr.Consultant
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 8, 2024

"Outstanding Transparency & Intuitive Interface- Serverless360 Stands Out "

Pros: It stands out for its comprehensive monitoring capabilities It offers real-time visibility into application performances, infrastructure health, and user experiences ensuring businesses stay on top of their performances.

Cons: Serverless360 has empowered us to automate repetitive tasks allowing us to more on developing innovative features and products for our customers.Dont have negative cons to note down as it works very well for our needs

Rashmi R. avatar
Rashmi R.
Chief Marketing Officer
Information Technology and Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 21, 2023

"Automating mundane operational tasks"

Overall: Serverless360 has enabled us to automate all those repetitive tasks, freeing us to concentrate more on innovative new features and products for our customers. This platform has been particularly beneficial for our Azure experts, relieving them from the burden of such monotonous activities.

Pros: It has significantly reduced the time I used to spend on manual retries and troubleshooting, particularly when dealing with tasks like reprocessing dead letters in Service Bus and Event Grid. The capabilities they provide for handing and reprocessing failed runs have also been quite impressive.

Cons: The initial set up and configuration did take some effort to get right. But it was well worth the time invested.

Verified Reviewer
Senior Manager
Retail, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 9, 2024

"Mainstream Phenomenal Tool for APM"

Overall: Easy installation, setup, good quality metrics, excellent dashboard. Love its error tracing capabilities.

Pros: Turbo360 helps in identifying the root cause of why your application is suffering. Its intuitive and interactive charts helps to debug the issues to the core.

Cons: Everything this tool offers is priceless.

Seena A.
Manager
Wholesale, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 6, 2023

"Easy to use Azure Management Platform"

Pros: Serverless360 has the 4 most important core features - monitoring, management, distributed tracing, generating documentation. Documenting the entire Azure environment has helped our organization immensely.

Cons: We are very happy with the tool and its performance. No dislikes or cons.

Sheena M.
Software Engineer
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 24, 2023

"Good FinOps platform available for Azure"

Overall: Team collaboration is one aspect that I can straight away think of. We have always wanted our finance and engineering team to be on the same page when it comes to implementing cost saving strategies, Serverless360 fulfills that need very well.

Pros: It provides the necessary cost insights for both our finance and engineering teams, a capability that isn't currently achievable through the cost management plus billing option within the Azure portal.

Cons: They have just started to introduce optimisation features for reserved instances.

Verified Reviewer
Python Engineer
Information Technology and Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 20, 2022

"Complex issues can be resolved with a lesser amount of manual intervention"

Overall: Metrics monitoring in Serverless360 eliminates the tedious process of manually monitoring the performance of our Azure applications. It quickly performs a root-cause analysis upon detecting a problem, giving actionable insights to resolve the same.

Pros: 1) Monitoring a single Azure service on multiple metrics at no extra charges 2) Intuitive real-time dashboards 3) Integration with a vast number of notification channels

Cons: We would appreciate it if they could make a few minor improvements to the UI, making it even easier to navigate.

Varsha R. avatar
Varsha R.
Advanced Tax Analyst
Accounting, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 16, 2024

"Turbo 360 helps the business to maintain peak performances"

Pros: Turbo 360's user friendly interface and clear, actionable insights make it easy for user's to implement recommended changes without needing technical expertise.The continuous monitoring and optimization capabilities ensure that business can maintain best performances while minimising cost.

Cons: Initial setting up process need some assistance other than that it works so well.

Jobin K. avatar
Jobin K.
Assurance Engineer
Design, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 15, 2022

"Remarkable product "

Overall: Excellent software to unify view of business transactions, real time tracing and efficient documentation

Pros: The use of this software is easy, best for structured documentation and boost of productivity.

Cons: Multi-disciplinary team collaboration options needs to be improvised.