# BugSnag Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BugSnag the right Website Monitoring solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265817/Bugsnag/reviews --- BugSnag 4.7 (16) [View alternatives](https://www.capterra.com/p/265817/Bugsnag/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BugSnag Ease of use 4.6 Customer Service 4.3 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Damian N. Chief Executive Officer Information Technology and Services Used the software for: 2+ years ### "Forget about log grepping when you have Bugsnag" June 10, 2019 5.0 Pros Sentry-like approach is the best approach of catching errors in applications deployed in production. It logs all uncaught exceptions - including stacktraces, and the context - e.g. user affected, request parameters, and anything of relevance. It aggregates all errors and provides stats on them. This allows us to know how often a particular problem occurs, and are able to identify and fix problems before a customer contacts our support. And if a problem is reported to us by a customer, we can easily filter errors by user, and see everything they had problems with. No more log grepping - which takes much more time, and provides less information. For some customers, we didn't aggregate app logs at all because Sentry was everything that we needed. Cons Sentry.io is more affordable than Bugsnag. All Sentry plans include features that are restricted to higher plans in Bugsnag. Review Source SS Sneha S. Software engineer Chemicals Used the software for: 6-12 months ### "Streamlined Error Monitoring for Developers" July 12, 2024 4.0 Pros When a bug caused my app to crash, BugSnag identified the issue instantly, allowing me to fix it before users noticed. Cons It took me a while to integrate it into my app and configure it correctly, which was slightly frustrating Review Source KB Kevin B. Software Engineer Financial Services Used the software for: 1-2 years ### "Easy Monitoring for your Project" April 29, 2022 4.0 While Bugsnag is easy to setup and begin using, with the project I use and am familiar with, I personally prefer using Cloudwatch to capture exceptions and notify of these issues. My team uses both. Pros Bugsnag is pretty easy to use in the basic capacity of catching exceptions and notifying you of it. Viewing the stack trace, and number of instances of a given exception can be very useful Cons Its basic use will confuse a lot of new developers. Something about the basic dashboard and timeline seems to be misleading. I'm sure a lot of this can be overcome by customizations though. Review Source VR Verified Reviewer Software Engineer Real Estate Used the software for: 2+ years ### "Life saviour product for developers to detect and report crashes" August 9, 2019 5.0 Pros It's an amazingly powerful tool which we use in our firm for error reporting, monitoring, and resolving by checking the stack trace it provides line by line. Best part I like about Bugsnag is its ability to share the stack trace for the error which helps me figure out the problem better. I could integrate it easily into the internal chat tool we use in our firm, which helps me to keep notified about new error every time. The application UI is pretty simple to use and get started with, along with the filters which are really helpful. Cons Nothing which I can say so far. I love the whole concept of it :) Review Source VR Verified Reviewer SDE2 Internet Used the software for: 2+ years ### "great app for error tracking and logging" December 5, 2019 5.0 Overall excellent app for bugs/event tracking with various integrations and super simple to integrate , works like a charm. Pros \- real time error capturing along with entire request, headers and platform details is probably best feature of app. - works with almost all the language and frameworks. - various integrations like slack , email is very useful Cons \- I have faced little difficulty using it with golang, as it does not append request body - only limited no users for the free accounts. Review Source VR Verified Reviewer Web Developer Information Technology and Services Used the software for: 1-2 years ### "Keep track your apps bugs!" October 3, 2018 5.0 Overall Bugsnag is SUPER useful! Pros I've integrated Bugsnag in ALL of my projects. It's super easy to use and the setup is very minimal. If you're an app developer you should definitely be keeping track of your bugs! We've integrated Bugsnag with Slack and PagerDuty so we always know when a bug comes in. We've also used it to debug issues in production by logging certain data into Bugsnag. You could also record bugs for different app stages (local, staging, production). Cons The stacktrace doesn't always give you the full trace, so it can be difficult to find exactly where the bug is coming from. Review Source VR Verified Reviewer QA-Engineer Real Estate Used the software for: 2+ years ### "Great app to capture internal server errors" November 19, 2019 5.0 The price is affordable. Saves my time in debugging the bug Pros I integrated the bug snug in my app. Its the most useful tool for my organization for tracking the errors. I use day to day in finding the errors. This exactly points out the error part of the code, which will help my time not to log in to sever to find out the issue Cons I feel it takes a bit time to get to know the app completely but totally worth it to integrate to our server Review Source VR Verified Reviewer Coder Used the software for: 2+ years ### "Having all errors from all projects visible in one place makes troubleshooting problems a breeze." June 25, 2018 5.0 I don't even have to log into a server to know exactly where an issue is. It saves me so much time and hair pulling. I remember clearly when we first started using it, and it was like a weight had been lifted! Can't say enough good things about Bugsnag. Pros With Node.js being asynchronous, it can be tricky at times to track down a specific bug. Integrating Bugsnag has saved me so much time hunting down problems. I can quickly see where a problem is, what it is, and how many people it's affecting. Notifications also make it easy to catch issues before the users do. I can even quickly tell whether the issue is on a production or development server. Cons The layout is great, but it took a little getting used to. There are a lot of good features in there, so there's a bit to learn, but definitely worth it. Review Source RG Ralica G. Lead UI Developer Computer Software Used the software for: 2+ years ### "Bugsnag is a treasured source of information be it during development, system monitoring or other." February 23, 2023 5.0 Pros Fast setups. Easy integration with a large variety of frameworks.Timely error notificationsThe UI and UX is very helpfully designed.Provides thorough detailsProvides stability reports Cons Bugsnag has everything I need. Never found it lacking! Review Source Brandon Z. Web Designer Used the software for: 6-12 months ### "Easy Javascript Error Tracking" July 31, 2018 5.0 There are times when you need to be aware of client side errors your visitor's are running into. BugSnag is a perfect way to get started. BugSnag gives me the insight I need in order to troubleshoot code. Pros BugSnag offers a generous free plan, it's easy to get started, and the dashboard is beautifully designed. There are a number of Javascript error tracking services, but BugSnag is my favorite. Cons When trying to setup a custom error, I read the documentation and eventually got setup with what I wanted, but it was more difficult than I expected. Review Source VR Verified Reviewer iOS Developer Real Estate Used the software for: 1-2 years ### "Awesome software for finding bugs" November 19, 2019 4.0 Pros \- Easy to integrate as developer and easy to use it - Reports can be generated very easily Cons \- Pricing is a little bit high compared to the competitors - Apart from this everything is fine and great Review Source BM Ben M. Head of Development Technologies Internet Used the software for: 1-2 years ### "Amazingly affordable bug tracking solution" April 23, 2018 5.0 Pros The price is awesome (based on the number of team members, not the number of projects). It offers libraries and integrations with everything we've needed. Beautiful interface with simple tracking of each bug. Able to combine repeated instances of a bug into one automatically. Cons It's hard to find anything to complain about regarding Bugsnag. It's hard to remember to always set up the integration of new websites we launch, making it easy to miss issues on a site. But there's not much that Bugsnag can do about that, that's a human issue! Review Source DO David O. Lead Software Engineer Financial Services Used the software for: 1-2 years ### "Great software for convention over configuration" September 7, 2020 5.0 Pros The interface is modern, it is not too cluttered. Support Golang. The customer support was friendly, but not very helpful to support to make the needed setup that we needed. Cons The product works great as long as you don't need to get yourself into some configuration, like error grouping, then the system. Configurations are a bit unorganized, it would be better to have everything in a single place. Review Source VR Verified Reviewer Lead Backend Engineer Computer Software Used the software for: Less than 6 months ### "The best alternative to Sentry." January 24, 2018 4.0 Catching uncaught exceptions in production. Pros Better than decent UI Good visual error data Create issue from error page Silence issue based on time/occurrence conditions AMD Support (Javascript) Source map support Support for major languages (PHP, Python, Android, iOS, etc.) Intake API Cons I didn't like about Bugnnag was the price per month. This is a great option in the error reporting space. Review Source Adrian D. Used the software for: Less than 6 months ### "Been a brilliant tool for my #startup" September 17, 2015 5.0 I've been using Bugsnag for 3 months now for our new app https://gridlocate.com, and it's been awesome. Bugsnag has helped us to identify and capture hundreds of error events, that we would not and coult not of found in our testing. Bugsnag was incredibly easy to install, easy to use and has helped us prioritise our bug fixes. Pros Easy to install Easy to use. Good pricing Great for #startups Cons None. We're very happy. Review Source GT Geoffrey T. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Best Monitoring App" July 14, 2022 4.0 Pros Full stack monitoring solution for App management Cons Missing some integration but there is weekly features updates Review Source Similar Products Featured ## Related categories [Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)