# Aligned Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Aligned Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/265841/Aligned --- # Aligned Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Aligned ## What is Aligned? Discover real customer engagement when you have everyone you need, together, in one place. Aligned’s digital sales room helps buyers find everything they need with convenience, ease, and speed. Create a single source of truth for the deal, simplify your buyers’ journey and prevent important information from being lost in threads & channels all while delivering a winning experience. Aligned will help you communicate like a pro, and put a stop to the back-and-forth emails & outdated attachments. ## What is Aligned used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Success](https://www.capterra.com/customer-success-software/)[Digital Workplace](https://www.capterra.com/digital-workplace-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aligned?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.teamaligned.com&name=Aligned) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aligned 4.9 (47) VS. [4.5 (3,043)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (47) Ease Of Use 4.5 (2,952) Value For Money 4.9 (43) Value For Money 4.4 (2,211) Customer Service 4.9 (44) Customer Service 4.4 (2,337) ## Aligned alternatives [4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (24,057)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,731)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/265841/Aligned/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 5.0 (22) 59.09% of 22 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Communication Management 4.8 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Activity Tracking 4.9 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Task Management 4.9 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Customer Database 5.0 (14) 85.71% of 14 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Customer Management 4.9 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Aligned 69 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Assign issues and tasks based on availability or required skills Communicate using direct chat or messages within the system Identify customers at risk of migration and activate strategies to retain them Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Distributing content through various platforms or channels Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Caters to sales teams Store, manage and track all forms in a centralized location Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Store information about leads or contacts and track, manage and nurture them throughout the sales process Boards that use custom metrics to show how leading performers compare to other individuals/teams Ability to chat online in real time Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Organize and manage the accomplishments and development of employees or performance of applications or systems Adjust communications based on previous interactions or personal preferences Plan and coordinate all the resources, costs and time needed to execute assignments Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of training new hires by providing them with sales tools and knowledge needed to complete the job Pipeline view and tracking lead status Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.9 (47) 4.9 Based on 47 reviews ## Pricing Value for money 4.9 (43) ### Starting price Contact vendor for pricing Free trial available Value for money 4.9 (43) 4.9 Based on 43 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (44) 4.9 Based on 44 reviews ## User reviews Overall rating 4.9 Based on 47 reviews Filter by rating 5(45) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Rhodora C. Office Staff Online Media ### "Aligned as my new buddy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2023 Pros I highly recommend the Aligned app to sellers and buyers searching for a reliable marketplace platform. Its user-friendly interface, extensive network, robust security measures, and effective communication tools make it an ideal choice for successful transactions. Each feature of the app really help me to boost the sales that I wanted, this is a must as a seller to be a success. I have been using many different app but this is the best so far that I have tried Cons So far, I have always used the app, and exceeded my expectations. It did the job and help me throughout the day with all my work.And I know that the app is still in development and continuing improvement resulting in many more satisfied client . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Hello Rhodora! Thank you so much for your glowing review. We're thrilled to hear that Aligned has become a valuable partner in your selling journey. It's wonderful to know that our user-friendly interface and security measures are making a positive impact on your sales. We appreciate your recognition of our ongoing efforts to improve and are grateful to have you as part of the Aligned community. Your success is our success, and we look forward to continuing to support you and all our users with each update. Lisa O. Designer Apparel & Fashion ### "Aligned: Revolutionizing Sales Collaboration for Frictionless Customer Engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 Pros Simplified buyers' journey: By streamlining the buyers' journey, Aligned has simplified the overall purchasing process. My customers are able to navigate through the sales cycle with greater ease, having a clear understanding of the steps involved and accessing the necessary resources at each stage. Cons I'm satisfied with the product and its features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Hello Lisa! Thank you for sharing your positive experience with Aligned. We're delighted to know that our platform has simplified the buyers' journey for your customers, making their purchasing process smooth and understandable. Your satisfaction with our product and features means a lot to us. We're committed to maintaining this level of service and are always here to support you in any way we can. Miadelle T. Virtual Assistant Alternative Medicine ### "Very Effective!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 Pros produces satisfaction, a sense of happiness and fulfillment. Cons There is no least I like about aligned. It is very helpful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Hi Miadelle! Thanks for the positive review of Aligned. Always here to produce satisfaction, happiness and fulfilment! AU Anonymous User Civil Engineer Civil Engineering ### "Aligned with the action plan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 The management of the processes facilitates, from the basics to the completion of the delivery of products and customer satisfaction. It is a useful tool that optimizes process times. Pros The product is easy to use, facilitates process management, is well-planned, and there is excellent customer support. Cons I am satisfied. I have nothing more to say Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Hi there! We're so glad to hear that you find Aligned easy to use and effective for process management. Your kind words about our customer support team mean a lot to us. It's fantastic to know that we've met your expectations. If you ever have any suggestions or need further assistance, we're just a message away. Thank you for being a valued member of the Aligned community. SM Sarah M. OPERATIONS AND ADMINISTRATION MANAGER Financial Services ### "The Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 Aligned has been a game changer for us. Integrating all platforms in one place sounded scary at first but 8 months in, we have experienced increased efficiency and organization. Also, the real-time customer collaboration platform has tremendously shortened the sale cycle by improving and boosting communication and understanding. They do indeed live up to their mission of elevating collaborations between sales teams and customers.’’ With Aligned we are aligned for success.’’ Pros Aligned is helping our brand achieve success by levering the exceptional customer experience. The capacity to build personalized portals makes it easy for customers to self-onboard and stay informed and updated. Cons With the time-to-time help from their dedicated customer support, we can attest that so far, so good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Hello Sarah! Thank you for taking the time to share your experience with Aligned. It's wonderful to hear how our personalized portals are contributing to your brand's success by enhancing the customer experience. We're also pleased to know that our customer support has been able to assist you effectively. Your feedback is incredibly valuable to us, and we're committed to continuing to provide high-quality service. Here's to more success together! AU Anonymous User executive sales manager Accounting ### "Very helpfull & important for me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 Pros I loved that easy to use and helpfull for me. Whenever i use this my half work easly to done in few short time. Cons Nothing, everything is too needfull & helpfull Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2023 Thanks for the review! We're absolutely delighted to hear that you find Aligned both easy to use and helpful. That's exactly what we strive for – making your work easier and more efficient. We're so glad you're finding everything about Aligned necessary and beneficial. However, if there's ever anything you think could be improved or added, we're always eager to hear it! Thanks for being a part of our Aligned family! Jezrel Elli C. ESL E-Learning ### ""Advanced Collaboration Platform"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 Aligned is a highly recommendable platform for starters and even professionals in any occupation as well as any establishment. It's an overall great investment. Pros It enabled me to directly handle collaborations knowing it's one click away. Through the templates and resources given by Aligned, work has been hassle-free and reported with ease. Cons I didn't like that I just recently found out about Aligned. Work has been trouble-free since. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Hello Jezrel! It's great to hear that Aligned has streamlined your collaborations and made your work hassle-free with our templates and resources. We're glad you found us, even if it was only recently! We're committed to continuing to make your experience with Aligned a positive and productive one. Thank you for choosing us and we look forward to being a part of your ongoing success. BJ Barbara Jessica R. MANAGING DIRECTOR Apparel & Fashion ### "Aligned Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 I have been having issues with sales and Aligned has helped my business boost its sales from day one. Our sales Graph has seen a straight increase and so I am positive that my business wouldn't be where it is if I hadn't engaged Aligned just when I did. Now the business is making a 900% profit increase due to Aligned software. I recommend this product to every business owner especially the beginners, you won't go wrong. Pros The product is super easy to use and is very user friendly, also it only takes a couple of minutes to run the product and start using it. The results, however, are so impressive and I would like to recommend everyone to start using Aligned software for your business. The product has made my business a success and I am now moving in the positive direction because of Aligned. Cons Integration of this software into my business was so easy and quick. I did not face any challenges and I have been using Aligned since. Every thing about the product is just excellent and up to standard. I enjoyed using this product and so far the Aligned team should keep it up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Hi Barbara! Thank you for your fantastic review! We're overjoyed to hear how easy and effective you've found Aligned to be, and that it's had such a positive impact on your business. Your recommendation means the world to us. It's great to know that the integration process was seamless for you. We're committed to maintaining these standards and will continue to work hard to support your business's journey towards success. Thanks for being a part of the Aligned family. Cephas A. Customer Service Manager Import and Export ### "It Surpasses Expectations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 Pros Its intuitive user interface, multichannel communication capabilities, automation and personalization tools, extensive analytics and reporting, integration options, and first-rate customer service, it outperforms expectations. With the help of this tool, organizations can improve operational effectiveness, develop significantly, and develop deeper ties with their clients. This transforms client engagement whether you are a small startup or a large company. Cons There's nothing i love least about it. I absolutely love it! I love everything about Aligned Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2023 Wow, what a fantastic review! We're absolutely thrilled to hear that Aligned surpasses your expectations in every way - from our intuitive user interface to our multichannel communication capabilities, and of course, our first-rate customer service. We're especially excited to know that our tool has helped to improve operational effectiveness and foster deeper connections with your clients. That's exactly what we're here for! Your words are a huge encouragement to our team. Thank you for your amazing review and for absolutely loving Aligned! We appreciate you being a part of our community! SV Sean V. Installers Electrical/Electronic Manufacturing ### "Perfect service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 Pros I have had the privilege of working with an unbelievable team that has proven to be super helpful, highly efficient, and true professionals. Their expertise and support have played a pivotal role in enhancing my job performance and overall success. If you're looking to excel in your work, I strongly recommend utilizing their guidance and assistance – you will undoubtedly thrive.One of the standout qualities of this product is its exceptional overall experience and mindset. From the moment I started using it, I realized its potential to optimize my work processes and streamline my tasks. The product's ability to increase lead qualification has been invaluable, allowing me to identify and focus on the most promising prospects efficiently. Additionally, it has significantly improved my selling techniques and enabled me to engage with potential customers in a much more effective and persuasive manner.Overall, I cannot emphasize enough the positive impact this product and its team have had on my professional life. Their dedication to helping individuals like myself succeed is truly remarkable. With their support, I have experienced firsthand how my job performance and productivity have soared. If you're seeking a solution that will empower you to excel and elevate your performance, look no further – this product is a game-changer. Cons They were just perfect nothing to complain about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2023 Wow, your review left us speechless! It's incredible to hear how much our team and product have positively impacted your professional life. We're passionate about providing outstanding support and tools, and it's reviews like yours that validate our efforts. We're thrilled to hear how Aligned has helped optimize your work processes, streamline tasks, and improve your lead qualification and selling techniques. Hearing that we've contributed to your success is the best feedback we could hope for. Thank you for your recommendation, your kind words, and your belief in Aligned. We appreciate you immensely and are glad you're a part of our community! [View all Reviews](https://www.capterra.com/p/265841/Aligned/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)