# ChildWatch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ChildWatch Software - reviews, pricing plans, popular comparisons to other Daycare products and more.

Source: https://www.capterra.com/p/26589/ChildWatch

---

# 

 ChildWatch Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ChildWatch

## What is ChildWatch?

Great value with the features most needed by childcare businesses. Our solution combines cloud-based software service with mobile apps for PC, Mac or Mobile (iOS / Android). Featuring client billing, attendance kiosk with touchless & offline capability, messaging & events calendar, ePayments, and more. Optional CACFP claims processing functionality. FREE TRAINING, UPDATES & SUPPORT, FREE demo & a 60-day money-back satisfaction guarantee. As low as $49.95/mo.

## What is ChildWatch used for?

[Daycare](https://www.capterra.com/child-care-software/)[Facility Management](https://www.capterra.com/facility-management-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Starting price

$69.95

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ChildWatch

4.6 (21)

VS.

[4.6 (2,749)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/)

Starting Price

$69.95

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (21)

Ease Of Use

4.4 (2,748)

Value For Money

4.5 (8)

Value For Money

4.5 (2,334)

Customer Service

4.6 (20)

Customer Service

4.6 (2,572)

## ChildWatch alternatives

Highest Rated

[4.7 (3,254)](https://www.capterra.com/p/144060/brightwheel/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (264)](https://www.capterra.com/p/155536/Famly/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (77)](https://www.capterra.com/p/181289/ChildPilot/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)

[4.6 (3,623)](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)

[View all alternatives](https://www.capterra.com/p/26589/ChildWatch/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Parent Portal

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Portal for parents to see and update childrens' info, track progress & more

Attendance Tracking

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Daily Reports

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

A document that lists daily activities or maintains a record of all events that happened in a day

Enrollments/Onboarding

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage the enrollment and onboarding of all new members and accepted applications

Communications Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Record and track all relevant internal and external communications

Data Security

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

ChildWatch 36 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track the attendance of specific individuals or groups

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Schedule in-person or online classes

Record and track all relevant internal and external communications

Record customer information, purchase history, and other notes

Alter the layout and content of reports

A document that lists daily activities or maintains a record of all events that happened in a day

Import and export data to and from software applications

Protect sensitive data for digital privacy

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Manage the enrollment and onboarding of all new members and accepted applications

Information, data and reports that are being tracked over time

Manage updates to member's immunization records and track individual allergies

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Meal and snack planning, scheduling and distribution

Manage and support multiple locations

Portal for parents to see and update childrens' info, track progress & more

Accept, record, and reconcile financial transactions

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Ability to record, store, update, and retrieve information

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set up connections to third-party platforms to improve business processes

Allow organizations to streamline the check-in process for visitors.

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

4.3 (11)

4.3

Based on 11 reviews

## Pricing

Value for money

4.5 (8)

Free Trial

[View pricing plan details](https://www.capterra.com/p/26589/ChildWatch/pricing/)

Business

$69.95

Flat Rate,Per Month

It includes:

-   Attendance Kiosk
-   Base Plan With Management Tools
-   Client Billing (A/R)
-   Family Data
-   Scheduling
-   Unlimited Families

Family

$49.95

Flat Rate,Per Month

It includes:

-   Attendance Kiosk
-   Base Plan With Management Tools
-   Child Journal
-   Client Billing (A/R)
-   Family Data
-   Online Registration
-   Option to Add Epay
-   Parent Portal
-   Scheduling
-   Unlimited Families

CACFP

$99.95

Flat Rate,Per Month

It includes:

-   Attendance Kiosk
-   Base Plan With Management Tools
-   Child Journal
-   Claims Processing
-   Client Billing (A/R)
-   Electronic Meals Capture
-   Family Data
-   \+ Food Program (CACFP)
-   Meals & Attendance
-   Online Registration
-   Option to Add Epay
-   Parent Portal
-   Scheduling
-   Unlimited Families
-   USDA Menu Planning

Value for money

4.5 (8)

4.5

Based on 8 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (20)

4.6

Based on 20 reviews

## User reviews

Overall rating

4.6

Based on 21 reviews

Filter by rating

5(14)

4(6)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

RC

Rebecca C.

Owner operator

Food & Beverages

### "10 out of 10 "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 6, 2025

It’s convenient and easy to use. I can get quick answers or a daily summary of my child’s day. I enjoy this app.

Pros

It’s easy to use. We typically get a quick response. I communicate with staff about my child’s needs.

Cons

Overalls is a great app. I haven’t had an issues with it so far. I have no complaints. I would recommend.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Dawn M.

Director

Education Management

### "Features"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 11, 2023

ChildWatch is a good program for Childcare.

Pros

Lots of features.Lots of different reportsMade hourly billing easier with the daily/weekly feature. You could customize ChildWatch to your needs for child care.Training videos were very useful when starting and when updated.

Cons

I would have like ChildWatch to be more user friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Christine H.

Director

Education Management

### "We enjoyed Child watch "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2022

I feel it was a good experience, I know customer service is easy to get a hold of and they respond in a timely matter

Pros

I like the seamless lunch program records

Cons

Entering all the data, that was the most challenging experience

Reasons for choosing ChildWatch

It was more user friendly and something my teachers were able to access

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FZ

Francine Z.

Childcare Owner Operator

Education Management

### "Recommend Childwatch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2022

As a childcare owner and operator for about 20 years with multiple locations, I have to admit the one system that kept my businesses running efficiently is Childwatch. This billing system has many features that seamlessly allows an owner to track billing, attendance, medical reocrds, meal subsidy, etc.  It also has many video tutorials that enable the user to learn the modules very easy.   I would recommend to my fellow childcare owners and directors to reach out to Childwatch and ask for demos or even a trial.   In addition, parents have their own specific portal access which is very simple to set up.  The phone version is also available for easier access.  Payments are made through the portal and automatic billing through Childwatch is simple.The cost for this system is reasonable amd affordable.   Again, I would recommend to other childcare owners and operators to use Childwatch."

Pros

Easy set up process. Organization ran more efficiently. Saved time and money. The system is secure.

Cons

I didn't really have major issues so I feel confident about this system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Theresa C.

Owner

Education Management

### "Amazing Product for a Childcare Facility!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 23, 2020

Fantastic!

Pros

Childwatch has been a life saver when it comes to being user friendly for staff, families and myself. My administrator staff really loves the amount of data we can provide on childwatch to give us the reports we need, as far as tracking attendance and their billing aspect on the software. The attendance feature makes sure that we are accounting for the children in our facility and billing where is needed. It also allows us to know where our children vs staff ratio needs to be for the day. Our billing feature lets us set up everything per family house hold instead of individual clients which is very time saving for our families. Also I personally love the amount of information I can submit about my staff. Anytime I have had a question and I reach out to Childwatchs support time I receive a response the day of, so no day delay is amazing!

Cons

As a child care facility we need a fully function software that utilizes CACFP functions. Unfortunately right now childwatch is in the works of providing that. Once its up and running there is no comparison!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2020

Thank you for your kind words. We are please to hear our software solution is working well for your business and staff. As of March 2020, the remainder of our extensive CACFP functionality will be updated to reflect the new meal patterns.

LS

Luke S.

Program Coordinator

Education Management

### "Childwatch review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 20, 2019

Again there is not a perfect software out there. Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team. I have nothing but nice things to say about the software and the team of people working there.

Pros

The software is very easy to learn, use and train others to use. There are a lot of features for cost which is a great bonus when you are on a tight budget.

Cons

There is not a perfect software out there but for the cost Childwatch is a really great option. I think the biggest problem that we encountered was on the check in/out interface with parents having issues. Some of these were most likely user errors and some wifi capability issues.

Reasons for choosing ChildWatch

We chose childwatch because it met the needs and the budget we had at the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TV

Tom V.

Vice president

Education Management

### "Basic software, terrible support, no help, canceled"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 16, 2019

Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not recommended. Limited program, thought it would be sufficient but it was poorly written and not supported. Avoid.

Pros

The A/R features were somewhat useful. Sign in seems well thought out though biometrics not supported.

Cons

Support and training sucked. Paid phone support only. Had to submit written questions and wait for answers on a limited schedule. If the program crashed you were out of luck. No searchable help. Online training minimal. We had live training sessions with people who did not know the program. Program is rather simplistic yet not clear at all and I am very experienced using software, writing software, etc. Inexpensive but still not worth it. Also no connection to Quickbooks Cloud.

Reasons for choosing ChildWatch

Seemed to be good enough though minimalist and less costly. Not even worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2019

Thank you for providing your feedback. Sometimes reviews are constructive and provide valuable information for future buyers to make an informed decision. Other times, they are so negative one might question their accuracy & motive.... That said, we are truly sorry that your experience with our services didn't match your expectations. As you can see on other reviews, we are known for providing excellent customer service and taking ownership. We do care deeply about our customers' success with our services. We always aim to deliver a great experience and are gutted when our efforts fail. Thanks again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

NY

Nicole Y.

Daycare provider

Primary/Secondary Education

### "Great way to stay connected with parents!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 16, 2019

Pros

I love this app allows me to keep track of diaper changes, meals served, and photos of children sent to parents daily.

Cons

So far I like everything about the software and haven’t run into any kinks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Carmen B.

HR/Administration

### "ALL DAYCARE PROVIDERS SHOULD BE USING THIS SYSTEM! We are able to manage our day-to-day operations "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 5, 2018

Pros

Our parents & employees were able to easily clock-in/out on any device and had access to the information, features specific to their role. We were able to easily record transitions, milestones, daily sheets, meal counts and so much more.

Cons

Nothing... Our Parents and staff can access everything in their portal from any device at any time. It made keeping up with attendance, ratios and the knowledge of knowing that was present in the center at all times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Stephanie H.

Owner

### "The Childwatch system is a good software to use if you have a business in the childcare industry."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 27, 2018

Pros

I liked the ability to use different programs and or rooms for the different ages. I like the ability to add photos for the kids and parents. I especially liked the calendar and parent portal.

Cons

My business is a drop in childcare so we had to manipulate the system quite a bit in order to accommodate hourly billing with the many different specials and programs we run here at the drop in child care center. We knew that from the beginning and tech support was very helpful in showing us how to do the things we needed to do in order to make it work for our center.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/26589/ChildWatch/reviews/)

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