# Goliath Performance Monitor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Goliath Performance Monitor the right IT Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/265895/Goliath-Performance-Monitor/reviews --- Goliath Performance Monitor 4.8 (17) [View alternatives](https://www.capterra.com/p/265895/Goliath-Performance-Monitor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Goliath Performance Monitor Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Systems Architect Information Technology and Services Used the software for: 1-2 years ### "Ask Kip! New Feature Is A Great Value Add!" December 15, 2023 5.0 This has been a fantastic monitoring tool for a Citrix implementation. It's console is simple to use and navigate. There are a ton of default alerts configured, some of which I didn't realize were in place. An example of this is the LHC monitor alert. This let me know that there was an issue with Citrix Cloud before I had even seen the effect of it. It prompted me to check status.cloud.com. Soon after the alert, I saw devices begin to unregister. Having that heads up was fantastic. The addition of Ask Kip! has made it an even better experience. Pros The new Ask Kip! feature is a fantastic add to the tool-set. It allows quick finding of configurations, troubleshooting, and assisting with any questions. It also showed some remediation steps for user issues. I couldn't off the top of my head remember alert suppression setting and it showed the step by step to make the change I needed. It clearly explains what is asked and the answer is exactly what I asked for every time I submitted a query. Excellent AI assistant. Cons Didn't really find anything that stood out as being a negative. Review Source RG Ronald G. ECSA Hyperspace and Service Server Support Information Technology and Services Used the software for: 6-12 months ### "Total Monitoring Package" January 22, 2023 5.0 Goliath staff believe in old-school customer support, they assist you in every aspect of their product. From the time you first contact them they are not just a vendor; they are part of your team and part of your success. Pros We rely heavily on Citrix in our environment, and this is the only tools we have found that gives you a total picture of the entire environment from start to finish. Cons If I had to say anything bad it would be the learning curve with any monitoring system, however; they give you great support and training to assist you with this. Alternatives considered [eG Enterprise](https://www.capterra.com/p/131785/eG-Enterprise/) Reason for choosing Goliath Performance Monitor We looked at many options when considering this solution. The ultimate decision came down to Goliath being the only solution that could monitor our Citrix, vmWare and Epic solution all in one single dashboard and solution. Review Source VR Verified Reviewer Director, IT Infrastructure Hospital & Health Care Used the software for: I used a free trial ### "Much better than competitors products, easy to use." September 2, 2022 4.0 Pros The provided scorecard for user experience Cons Lacking a bit of reporting ability internally to the product. API can be setup, but these should all be brought internal to the product. Review Source Response from Goliath Technologies September 7, 2022 Thank you for your review! We appreciate your honest feedback and would love to learn more about what you are looking for in terms of reporting ability. Feel free to contact us at support@goliathtechnologies.com to discuss how we may be able to address your request. We are glad to hear that you like our End-User Experience Scorecard! CA Craig A. Citrix Architect Information Technology and Services Used the software for: Less than 6 months ### "Goliath Performance Monitoring " September 9, 2022 5.0 Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow , ticket logged and escalated to management , with Goliath and the ability to do last mile analytics provides you with proof that the users Service provider is the issue and not Citrix. The ability to troubleshoot the entire connection from end user to server Pros The ability to provide a in-depth analysis and troubleshooting capabilities at an unbelievable price Cons I have not found any to date , as I am still getting to grips with the technology Alternatives considered [eG Enterprise](https://www.capterra.com/p/131785/eG-Enterprise/)[ControlUp Real-Time DX](https://www.capterra.com/p/239631/ControlUp-Real-Time-DX/) Reason for choosing Goliath Performance Monitor Value for money , amazing after sale support. The team go that extra mile. Extremely professional and outstanding call logging support. Review Source Response from Goliath Technologies September 13, 2022 Craig, thank you for sharing your thoughts about our solution! We appreciate your feedback and are very happy to learn about the reasons you chose Goliath as well as the benefits you've been able to leverage as a result. EF Ed F. Virtualization Administrator Government Administration Used the software for: 2+ years ### "The Topology View is a godsend!" June 14, 2024 4.0 Goliath has been the go-to solution for all of our Citrix deployments for at least 6 years. We've had several solutions come and go, including SolarWinds, OpManager, and EG Innovations, but Goliath has been the one tool that we've turned to as far as diagnosing and fixing issues that arise in Citrix. Topology View gives us the first glance, and from there we're able to narrow down to the server view until we get to the root of a problem. Pros Topology View is a quick, convenient, at-a-glance solution for seeing the state of your Citrix environment. The ability to see problem servers immediately, accompanied by color-coded alerts gives us an effective way to zero in on the problem quickly. Cons Alerts are helpful, but requires a lot of fine tuning out of the box to filter out unnecessary noise, and customization is not as intuitive as it could be. Review Source SB Shawn B. Director of IT Support Hospital & Health Care Used the software for: 2+ years ### "Goliath Performance Monitor - If your organization is dependent on Citrix you need this!" September 7, 2022 5.0 From sales to support, Goliath is a great organization that is always evolving to the customer needs. Excellent organization to work with. Pros This software has absolutely made our jobs easier on the Citrix front by providing proactive alerting to issues and deep reporting that can be utilized to demonstrate the effectiveness of your application delivery via Citrix. Invaluable to our leadership teams to provide updates on the stability and responsiveness of our Citrix applications. Cons I have yet to discover something that I find a con with this software. Review Source Response from Goliath Technologies September 8, 2022 Thank you for the review, Shawn! We're happy to hear that our software has made your job easier and that you've had a great experience with our sales and support teams. We appreciate your feedback! AK Aria K. System Engineer I Information Technology and Services Used the software for: 2+ years ### "WMC Goliath " August 31, 2022 5.0 Overall experience has been great in the past two years with all the details and alerts we get, specially since we are trying to engage our other teams such as Networking and Workstation to use the tool as well. Also the futures that are coming up with the new upgrades are interesting. Looking forward for more great functionality from GOLIATH team. Pros \-The fact that this application is easy enough to use and provides a lot of info in details. -Great futures to identify and troubleshoot slowness withing out Citrix environment. -Great alert system that can be easily modified for different proposes. -Great support team that answers to all requested asap. -VDI monitoring looks good but it may need a bit more improvement which I believe it will happen in the future updates. -GAAMs are my favorite part too since they push tests to make sure we get alerts before anything goes wrong in a critical way. Cons \- the Only cons I can think about is that I wish to see more regular updates and improvements if possible. Review Source Response from Goliath Technologies September 7, 2022 Thank you for your review, Aria! We have enjoyed working with you and your team over the past two years. Your feedback has been shared internally and we love to hear that you've had a great experience with our support team. We look forward to rolling out new features! IC Ian C. IT Administrator - Server Hospital & Health Care Used the software for: 1-2 years ### ""Goliath"! The name says it all!" August 31, 2022 5.0 We have enjoyed having this system available since implementation! Our Help Desk team keeps the application open as one of their key systems for troubleshooting in our Citrix environment. Our Server team is able to go back and retrieve data for instances that might have happened for particular users and assist us in troubleshoot tasks to get better performance for our end users. Pros Since implemented, this system has provided our team with quick and real time data to assist us in maintaining a speedy and healthy environment as well as the prevention and avoidance of mass problems that could impact the daily workflow of our end users. Cons We had some time with support working out little bugs with our Reports section. Our environment is considerable large, so some of our custom built reports were attempting to retrieve quite a bit of data and would most of the time fail and not complete. The Performance Graph building can be a little tricky at first as well. Review Source Response from Goliath Technologies September 1, 2022 Thank you for your feedback, Ian! We appreciate your review. BE Brad E. Sr. Systems Specialist Hospital & Health Care Used the software for: 6-12 months ### "Find Elusive Login Delays" February 22, 2024 4.0 Pros The level of detail in the login process for every user makes it easy to find what may be causing long login times. Being able to inspect endpoint information is crucial to determine if the user is local or remote in the case of performance complaints, down to being able to see fluctuations in bandwidth on a home wireless network. Every step of the process, from the initial Proof-of-Concept setup and review to the final install and configuration, was performed under the direction and supervision of a knowledgeable Goliath engineer, who also took the time to explain the steps - all included in the purchase cost! Post-install training for both administrators and users is also included and very useful. Cons The only drawback I can think of is not knowing about this product sooner. Review Source PE Paul E. Managing Director and Chief Information Officer Financial Services Used the software for: 2+ years ### "Performance Monitor for Citrix" September 7, 2022 5.0 Pros Performance Monitor has been instrumental in providing a seamless Citrix experience for our remote workforce during the pandemic. When faced with the common "Citrix is slow but I know it's definitely not my Internet" complaint, Goliath gives us the ability to provide objective evidence to prove the contrary. This means less time needlessly troubleshooting Citrix infrastructure and a quicker resolution time by providing recommendations to end users to improve their experience (e.g., reboot your router, stop streaming TV, etc.). And in the times where we do experience infrastructure problems, Goliath is quick to alert us, often before we even realize there is a problem. Cons Although Goliath has made recent improvements to UI, it could still benefit from some modernization. Review Source Response from Goliath Technologies September 8, 2022 Paul, it's great to hear about the positive impact our Performance Monitor has had at your organization! Thank you for the detailed review and for the constructive feedback regarding our UI. We look forward to continuously improving our solution in response to suggestions from users like you. EW Erik W. Network Engineer Utilities Used the software for: 1-2 years ### "Goliath for Citrix performance monitoring" November 10, 2022 5.0 My overall experience with the product is great. The fact that we can now use data with some challenging customers to show where the performance issue may be helps tremendously. Pros It has saved us hours of time since we started using this when our users started to work from home. We would get calls of Citrix performance issues. Thanks to Goliath we could dig into the data and see if the user's network was overtaxed, if we were losing communication, or if it was really just the servers having and issue. Great product. Cons This product has a ton of features! The install is a not too bad. However, with a ton of features, configuration can be a little challenging. This is where Goliath rises to the challenge and makes sure they train you and your Helpdesk staff to use the product effectively. They go through the initial config with you to make sure it's setup the way you need it. They keep in touch to make sure you are happy and are flexible when you have challenges. Reason for choosing Goliath Performance Monitor Features, historical options, and cost Review Source KC Ken C. System Architect Manager Pharmaceuticals Used the software for: 6-12 months ### "Great for end to end session performance" September 6, 2022 5.0 Pros Great product for complete end to end session behavior and overall environment performance. easy to install and great customer support. Cons Installing the agent is easy but its much harder to uninstall an agent to free up a license Review Source Response from Goliath Technologies September 8, 2022 Thank you for your review, Ken! We appreciate the feedback. DP David P. Systems Engineer Financial Services Used the software for: I used a free trial ### "Worth exploring" September 7, 2022 5.0 Pros I have not fully tested Goliath at this point, but it is easy to use and navigate. Not having to use a system often to be able to know where to look to find information is important. Goliath is very easy to navigate and find the information you need. Cons As mentioned, I have not fully tested everything, but so far it has everything I have needed to see. Review Source Response from Goliath Technologies September 8, 2022 Thank you for sharing your initial thoughts, David! Please contact us if you need help with anything as you continue exploring our solution. We look forward to hearing more about your experience once you've completed the trial! JR James R. Senior Network Engineer Financial Services Used the software for: Less than 6 months ### "JIm Ryder Goliath Review\_20220901" September 1, 2022 5.0 Excellent. It helps to manage Citrix under one roof. Pros Real time data helps to avoid issues before they happen. All in one place. Cons The virtual machine exclusions. Having to check the registry and services before I shut down a golden image server. Reason for choosing Goliath Performance Monitor Pricing and unique reporting metrics. Review Source Response from Goliath Technologies September 12, 2022 We appreciate your feedback, James! Thank you for submitting a review. BC Benjamin C. Technical Delivery Manager Information Technology and Services Used the software for: 6-12 months ### "Goliath Performance Monitor" August 25, 2022 5.0 I've enjoyed my experience with GPM from the start Pros I like the ease of gaining access to critical data. Also the built in intelligence already in the product makes for easily seeing how the environment is behaving. Technical support is second to none. Cons A few configuration items are a little difficult to find. Review Source Response from Goliath Technologies September 7, 2022 Thanks for the feedback, Benjamin! We're happy to hear you've enjoyed your experience with GPM. CB Carl B. Technical Consultant Information Technology and Services Used the software for: Less than 6 months ### "Recent Exposure to Goliath" August 25, 2022 4.0 Pros Multi cloud integration Product Dashboard Performance Monitors Cons Haven't found anything yet, but early days playing with Goliath Reason for choosing Goliath Performance Monitor Integration with Citrix products Review Source Response from Goliath Technologies September 7, 2022 Thank you for submitting a review, Carl! It's great to hear that your recent exposure to our product has been going well. MK Mark K. CTO EUC Information Technology and Services Used the software for: I used a free trial ### "Goliath Initial Thoughts during testing" August 26, 2022 5.0 I really like the interface and ease of use. Pros The deep dive into the Citrix Session from beginning to end. Cons Would like the topology to allow drive down into the user connections. Alternatives considered [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[eG Enterprise](https://www.capterra.com/p/131785/eG-Enterprise/) Reason for choosing Goliath Performance Monitor Has more metrics. Review Source Response from Goliath Technologies September 7, 2022 Thank you for your review, Mark! Your feedback has been shared with our tech support team. We're happy to hear that you really like the GPM interface and ease of use. 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